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Sheraton Offenbach Hotel

Certificate of Excellence
Berliner Strasse 111 | Am Buesing Palais, 63065 Offenbach, Hesse, Germany
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1 room 1 adult
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Sheraton Offenbach Hotel
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298 Reviews from our TripAdvisor Community

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Whakatane, New Zealand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 5, 2016

We were on a Trafalgar tour and stayed at the hotel the night before the tour started. In total we had 2 nights in the hotel. The hotel was clean, the staff friendly and the breakfast delicious. The beds were very comfortable, bathroom was clean and good. It was quiet and the room did not smell of smoke

Helpful?
Thank Annetjie B
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Annetjie B, Thank you for taking your time to write a review about your recent stay at Sheraton Offenbach Hotel. It is a pleasure to read that you felt welcome at our property. I am happy to share your comments with the entire team and I hope you had a delightful vacation here in Germany. We are looking forward... More 

Tulsa, Oklahoma
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 30, 2015

We had a pleasant stay for three nights. It was nice to walk across the street and a few block to the Christmas Market. There were lots of restaurants in the area. The breakfast buffet was very good. And the staff at the front desk was friendly and helpful.

Helpful?
Thank Grace7222014
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Grace, First of all, I am wishing you a very happy and prosperous new year. I like to thank you for writing about your recent stay at Sheraton Offenbach Hotel. It is a pleasure to read about your favorable impressions. I hope you had the chance to taste some of our german specialties at the christmas market. Dear Grace,... More 

Columbus, Ohio
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed December 30, 2015

Stayed there a couple of nights while in Frankfurt. Room was comfortable. They also have a decent workout room. Love their breakfast buffet. There was a great variety of tasty food and drinks. The hotel location was convenient. There were many restaurants nearby. We stopped by a Thai/Vietnamese restaurant. The curry duck there was excellent!

Helpful?
Thank maymay w
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear maymay w, I hope you had a delightful New Year and I thank you for writing about your impressions of your recent stay at Sheraton Offenbach Hotel. It is a pleasure to read that you had a comfortable stay and everything went well for you. We hope that you can look back an this journey as successful one. We... More 

Singapore, Singapore
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed December 24, 2015

1st time in Germany & it was winter time. Just stayed 1 night. Wifi was pretty bad. Was hoping for a water kettle to boil water for hot drinks as it was cold but there wasn't any & when I asked the reception, they said they were out of kettle to let out :( Went out to look for food... More 

Helpful?
Thank livewell163
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear livewell163, I wish you a Happy New Year and I like to thank you for taking your time, to write a review about you recent stay at Sheraton Offenbach Hotel. I beg your pardon for the inconveniences you had. Regarding to the wifi connection, we already have some maintenance work at the moment and we are looking forward to... More 

Singapore, Singapore
Level Contributor
183 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

On a cold chilly Autumn evening we arrive From Paris via ICE and was extremely glad as we transferred From Frankfurt Main Hbf to Offenbach @ Markplatz with ease within 20mins with a group ticket at a subsidized rate, max is 5 pax. There are 2 exits Herringstrausse exit up the escalator will bring you in front of Sheraton. Checkin... More 

Helpful?
Thank 919DISAPPOINTEDGUEST
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear 919, I hope you and your family doing well and I like to thank you for investing your time to write a review about you recent stay at Sheraton Offenbach Hotel. We are glad to read, that you had a convenient journey to Frankfurt and that you felt welcome at our property. As you wrote, our hotel is well... More 

Lawrenceville, New Jersey
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed December 13, 2015

We were with a bus group on a holiday tour. The room was was comfortable. The location was great. We walked across street a couple blocks, a wonderful Christmas market and shopping. The buffet breakfast was excellent. They have the best pretzel rolls I ever had.

Helpful?
Thank SueAndy2013
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear SueAndy2013, thank you for writing a review regarding your stay at Sheraton Offenbach Hotel. I hope you had delightful holidays with your loved ones. We really appreciate your comments and we are happy that you had a wonderful time in Germany. We are looking forward to welcoming you again. All the best for 2016. Warm regards Atish Starcke Executive... More 

Auckland, New Zealand
Level Contributor
121 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed December 12, 2015

Good things. Friendly helpful staff. Windows that open. Aircon/heating that can be turned off. Free internet. Early checkin at 8 am Bad: really hard bed. No tea making equipment. Only one towel. Poor lighting.

Helpful?
Thank polyanthys
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear polyanthys, thank you for taking you time to write a review regarding your stay at Sheraton Offenbach Hotel. We appreciate you comments about our staff and services. I regret that you missed a tea making equipment in your room. Regarding to hygiene reasons we do not provide them as a standard in our rooms. We deliver it on request.... More 

johor
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed November 14, 2015 via mobile

Stayed for 1 week on business purposed. Nearby to subway and market within walking distance. More important is, easy to find halal food around. Very nice hotel with good breakfast. Their staff also very informative and helpful. The room is ok, meet the purposed.

Helpful?
Thank lelyJohor
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear lelyJohor, I hope your are doing well and I like to thank you for your review about our hotel here and TripAdvisor. We appreciate that you felt welcome and we hope you had successful business while staying with us. We are looking forward to welcoming you again at Sheraton Offenbach Hotel. If there is anything else wich makes your... More 

Los Angeles, California
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed October 29, 2015

The Sheraton is comfortable and welcoming. The rooms are clean. It is not city center. The breakfast has a wide variety of fresh fruits, omlet bar, typical American style foods as well as plenty of sausages.

Helpful?
Thank mac32655
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear mac32655, Thank you for your review here on TripAdvisor. We appreciate that you felt welcome in our hotel. Did you know that our kitchen serves homemade specialities e. g. whole-grain-bread or jam and nougat cream? Something you definitely should try at our breakfast buffet. We are looking forward to welcoming you again at the Sheraton Offenbach Hotel and we... More 

Solvang, California, United States
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 27, 2015

I read all of the reviews and was a little worried about this property. What a pleasant surprise. The inside is beautiful, clean and is staffed by really nice people. From the restaurant to the front desk, we felt well taken care of. The restaurant was wonderful and the food was delicious. I really didn't like the entrance and exit... More 

Helpful?
Thank Noelle C
SheratonOffenbach, Personal Assistant to the Hotel Manager and to Human Resources at Sheraton Offenbach Hotel, responded to this review

Dear Noelle C, I hope you and your loved ones had delightful holidays. Thank you for taking your time to share your impressions of your recent stay at our hotel. We thank you for your comment about our staff and services and we appreciate that you made your own experience regardless of reviews. In 2016 we will do some physical... More 

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