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Novostar Hotel Kassel

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Hollaendische Str. 27-29, 34127 Kassel, Hesse Germany
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Traveler (13)
Room & Suite (16)
Dining (6)

About

#35 of 50 hotels in Kassel
Location
Cleanliness
Service
Value
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Newspaper
Express check-in / check-out
Dry cleaning
Paid private parking on-site
Street parking
Wifi
Special diet menus
Non-smoking hotel
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Desk
Safe
Telephone
Clothes rack
Kitchenette
Complimentary toiletries
Wake-up service / alarm clock
Minibar
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, German
33Reviews0Q+A1Room tip
Traveler rating
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  • 12
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  • 2
  • 6
Time of year
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Language
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João S wrote a review Sep 2019
Lisbon, Portugal18 contributions33 helpful votes
Stayed here for 4 nights while on business. Budget hotel in a seedy part of town. There was no air conditioning or even a fan which made the room impossibly hot (this was in August). There is a lot of street noise due to the existence of bars on the other side of the street. Room was very small and cramped but that's pretty much expected from hotels in this price range. The Wi-Fi, despite technically existing, is completely non-functional - I was unable to even check my emails using the hotel access.
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Date of stay: August 2019
Value
Service
Sleep Quality
Trip type: Traveled on business
2 Helpful votes
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Anait V wrote a review Jul 2019
7 contributions2 helpful votes
Unfortunately was really dissatisfied from the hotel! First of all I hadn't had any parking area as said, at the bathroom there were used stuff but not replaced!! In the night was a party near or something and also much traffic, it was impossible to sleep. Although the staff was really friendly, all these will make me not to book a room from you again.
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Date of stay: July 2019Trip type: Traveled with friends
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Response from Excursion26080553599, Leiter Front Office at Novostar Hotel Kassel
Responded Aug 26, 2019
Dear Guest, at first we would like to thank you for the feedback regarding the friendliness of the staff. Unfortunately, the parking of our house is not very large and if the house is fully booked always filled quickly. But there are plenty of parking around the hotel, so that actually always a parking space is found. Too bad that you did not report directly to the front desk during your stay because of the used things in the bathroom, then of course we would have take care of it immediately. Now we only can say that we are sorry about this and hope you give us a second chance to welcome you in our house. Best wishes Your Team from Novostar Hotel Kassel
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Sharon wrote a review Jul 2019
1 contribution
This hotel was dreadful. The shower plug was blocked when we got there and when I reported this to reception I was given a bottle of Mr Muscles drain cleaner to sort it out myself. I went in the lift back up to floor 3 and the lift broke down. I was stuck in it for over half an hour until the lift engineer arrived. No apology from the hotel. Breakfast was mediocre. The "fresh" fruit bowl had shrivelled up apples and oranges and 3 very black bananas. The bacon was burnt. Not a good experience at all
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Date of stay: July 2019Trip type: Traveled with friends
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Response from Excursion26080553599, Leiter Front Office at Novostar Hotel Kassel
Responded Aug 26, 2019
Dear Guest, we apologize in all due form for your negative experience in our house! Of course you do not have to use Mr. Muscles for the clogged shower, this is our job. Also we are very sorry for that you are stuck in the elevator, certainly we would like to offer you a small compensation, should you decide to stay here again with us. Of course, the bacon should not burned and the fruit have to be fresh, obvious we give you right and have already talked to the appropriate employee, so that in the future things like this no longer happens. We hope you give us a second chance and we can greet you another time in our hotel. Best wishes Your Team from Novostar Hotel Kassel
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Liz C wrote a review Mar 2015
Bristol, United Kingdom27 contributions8 helpful votes
The hotel was convenient for the centre. It was basic but very clean. Receptionist could have been more friendly and helpful. Overall it was good value for the price and fine for a short stay. We would definitely stay again.
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Date of stay: March 2015
Value
Cleanliness
Service
Trip type: Traveled with family
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Lalla_Bi_85 wrote a review Sep 2014
Padua, Italy65 contributions63 helpful votes
My colleagues and I chose this hotel for its location in front of the University where we had a meeting. The hotel is also 10 minutes walk from the city centre. We stayed in a single room with queen size bed. The hotel has been recently renovated and everything is new and clean, room and bathroom are spacious enough and well arranged. Breakfast is mainly salty, but it is quite abundant. I will consider going back to this hotel if in Kassel again, since it is a fair value for the money. Only negative remark: it is said that wifi connection is provided in the rooms, while in our rooms there was no signal and we had to catch it in the corridor just out of the room door. If you need it to work, it is a quite unpleasant drawback!
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Date of stay: September 2014
Value
Location
Service
Trip type: Traveled on business
Room Tip: Ask for a room on the back garden and not on the street, since the street is quite busy with cars...
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12
PRICE RANGE
$46 - $85 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHesseKassel
NUMBER OF ROOMS
33
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Frequently Asked Questions about Novostar Hotel Kassel
Which popular attractions are close to Novostar Hotel Kassel?
Nearby attractions include Markthalle Kassel (0.5 miles), Naturkundemuseum im Ottoneum (0.7 miles), and Caricatura, Galerie fuer Komische Kunst (0.6 miles).
What are some of the property amenities at Novostar Hotel Kassel?
Some of the more popular amenities offered include free wifi, free parking, and dry cleaning.
Which room amenities are available at Novostar Hotel Kassel?
Top room amenities include a kitchenette, a minibar, and a desk.
What food & drink options are available at Novostar Hotel Kassel?
Guests can enjoy breakfast during their stay.
Is parking available at Novostar Hotel Kassel?
Yes, free parking, paid private parking on-site, and street parking are available to guests.
What are some restaurants close to Novostar Hotel Kassel?
Conveniently located restaurants include Restaurant Mama Afrika, Shan Dong, and Fratelli - Pizza Pasta Bar.
Is Novostar Hotel Kassel located near the city center?
Yes, it is 0.9 miles away from the center of Kassel.
Are any cleaning services offered at Novostar Hotel Kassel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novostar Hotel Kassel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Novostar Hotel Kassel?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Novostar Hotel Kassel?
Many travelers enjoy visiting Weinbergbunker Kassel (1.3 miles), Rathaus Der Stadt Kassel (0.8 miles), and Vikonauten - Kassel total (1.3 miles).