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    Best Western Plus Hotel Kassel City

    Spohrstr. 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
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    7/30/2017 7/31/2017
    Lock in the lowest price from our partners
    $178
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    Traveler (11)
    Room & Suite (11)
    Dining (2)
    pentahotel Kassel
    1,194 reviews
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    Overview
    • Excellent37%
    • Very good45%
    • Average15%
    • Poor2%
    • Terrible1%
    Travelers talk about
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    4.5 Star Hotel
    All hotel details
    pentahotel Kassel
    1,194 reviews
    #2 of 50 hotels in Kassel
     
    Golden Tulip Kassel Hotel Reiss
    217 reviews
    #4 of 50 hotels in Kassel
     
    Wyndham Garden Kassel
    374 reviews
    #7 of 50 hotels in Kassel
     
    Schlosshotel Bad Wilhelmshoehe Conference & Spa
    275 reviews
    #3 of 50 hotels in Kassel
     
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (311)
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    1 - 5 of 78 reviews

    Reviewed 3 days ago

    Room was pretty small and restroom is very small and had some bad smell. Light bulb of the lamp was gone but staff was not very helpful to change that. They don't understand my explanation in English and I had to go down to front...More

    Thank Chinwon P
    Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 2 days ago

    Dear Guest, Thank you for your review. We are very sorry that our reception staff were unable to exchange a light bulb for you. We will discuss this immediately in the team. The reproach our cooks cough communally on the existing breakfast dishes we reject...More

    Reviewed 5 days ago

    The staff are friendly and competent. The rooms are almost perfectly adequate. Except: There is no air conditioning. (There is a thing on the wall that claims it controls air conditioning but the desk assured us there was none.) The windows are locked shut; we...More

    Thank Gottlob_Frege
    Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 3 days ago

    Dear Guest, Thank you for your review. We are, of course, sorry that we were unable to meet your requirements for air conditioning. The windows may only be tilted for safety reasons. We had outside temperatures of over 30 degrees since it is now very...More

    Reviewed 2 weeks ago

    Walkable to the Documenta event. The breakfast is good. Yes....they have no AC. We got a fan and it was ok....but if you need high end - then you will trade off no AC for a 20 min bus/tram/car ride. The upgrading of the room...More

    Thank Jacqueline B
    Response from Jürgen V, Manager at Best Western Plus Hotel Kassel CityResponded 1 week ago

    Very honored guest, We thank you very much for the great evaluation and are glad that you felt comfortable with us. Our staff always strive to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also...More

    Reviewed June 8, 2017

    If you're arriving by car, enter the garage at the corner of the one-way street and drive to the Best Western Plus Hotel Kassel City entrance. The hotel is very nice, breakfast was good. We were told that the kiosk in the nearby Konigsplatz had...More

    Thank Chandolin
    Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded June 9, 2017

    Dear Guest, Thank you very much for the great review and we are pleased that you have felt comfortable with us. Our staff always strives to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also...More

    Reviewed June 7, 2017

    I stayed recently in this hotel and the weather was nice and very hot. The A/C was not working and the helpful staff showed me 5 other rooms before I could find one where the temperature was low enough to sleep. This problem is known....More

    Thank Dominique H
    Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded June 8, 2017

    Dear Guest, Thank you for your review. At outside temperatures of more than 30 degrees our air conditioner can cool down to a maximum of 10 degrees. This is standard in Germany!!!

    pentahotel Kassel
    1,194 reviews
    #2 of 50 hotels in Kassel
     
    Golden Tulip Kassel Hotel Reiss
    217 reviews
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    Wyndham Garden Kassel
    374 reviews
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    Schlosshotel Bad Wilhelmshoehe Conference & Spa
    275 reviews
    #3 of 50 hotels in Kassel
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $130 - $269 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Kassel
    • #1 Business Hotel in Kassel
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 128
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Booking.com, Agoda, Travelocity, Priceline, TripOnline SA, Hotwire, Cancelon, HotelQuickly and HRS so you can book your Best Western Plus Hotel Kassel City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • Hesse >
    • Kassel
    Add Photo Photos
    Traveler (11)
    Room & Suite (11)
    Dining (2)
    Hotel & Grounds (14)
    Business Center & Event Rooms (2)
    Bathroom (1)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Richard M
    August 23, 2014|
    Answer
    Response from MercureKassel | Property representative |
    You can conveniently Park in the public parking garage and go directly to the elevator in the hotel. Parking costs € 13.00 for 24 hours
    0
    Votes
    Room Tips
    "Go west, young man....."
    Read review
    "Don't know. Every room I have been in is different"
    Read review
    "Get the back room. No no noise"
    Read review
    "Room 335 was perfect for us"
    Read review
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