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BEST WESTERN PLUS Hotel Kassel

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#7 of 51 Hotels in Kassel
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249 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Brussels, Belgium
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 21, 2016

The location of this hotel is extremely good, right in the centre just a few meters from the pedestrian zone with lots of shops and bars. Parking for a fee but right in the same building as the hotel, which was very convenient. The rooms are correct (we had one of the bigger "comfort rooms"), clean, with nice bathrooms and... More 

Helpful?
1 Thank MariaM1337PK
Frankfurt, Germany
2 reviews
Reviewed June 15, 2016

This conference hotel is located in the heart of Kassel, where the pedestrian zone is nearby and within a small shopping-mall, where also the restaurant for breakfast and dinner is located. Hugh fitness studio including sauna in the same building, which can be used daily on a small fee.

Review collected in partnership with Best Western

Helpful?
Thank Steffen R
Athens, Greece
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed May 22, 2016

I was very happy staying in this hotel because 1. it was very central spot of the city. 2. The room was spacious and nice vintage taste. 3. The breakfast was abundant in a nearby restaurant overlooking a garden with the most polite personnel 4. I travelled with my dog and they hotel was pet friendly. The only drawback and... More 

Helpful?
Thank Angelo P
Nanjing
Level Contributor
92 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 24, 2016

stayed again here, good central location for shopping in walking distance, old fashioned but clean rooms, very good service very good breakfast buffet and service, expensive parking due to parking garage costs, but in total worth to come again.

Helpful?
Thank andie6931
Singapore, Singapore
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 26, 2015 via mobile

I've been here for a long business trip for 5 weeks. The rooms are quite comfortable but a little dated. The good thing is the central location and the proximity to the public 24h gym. Also the breakfast is of very good quality. Overall I'd liked my stay here and the good stuff added to it.

Helpful?
Thank Sebastian B
Sault Ste. Marie, Canada
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 24, 2015

Check in was smooth and lobby area quite nice. We headed up to our first room. Upon entry the mouldy smell and the very dirty carpeting caused us to trek back down to the front desk to request a new room. The staff did their job, but seemed curt. The second room we got was better, did not smell of... More 

Helpful?
Thank spinnell
Level Contributor
125 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed September 17, 2015

Too bad that there is no rating for "good". This hotel I would consider better than average, but also not very good. It is located in the Kassel city centre, about 15 walking minutes from the main station and is attached to a mall. The front desk staff was nice and the room had a good size and was clean.... More 

Helpful?
Thank Yetitraveler
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

طرابلس
Level Contributor
3 reviews
Reviewed September 14, 2015 via mobile

The hotel is 4 STARS hotel . Clean quite, helpful and respectful staff. I was there with my family. 4 kids . All my family liked the place . Within the shopping area and all tram and buses connections . The breakfast was really good and the restaurant staff was very helpful to my kids . Very satisfied

Helpful?
Thank Emad K
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 5, 2015 via mobile

Stayed for 3 nights for business purpose. Location is convenient. Highlights from experience with stay in various places in Germany,wi-fi is unlimited and speed was good and nice breakfast. Rooms are functional and service is quick.

Helpful?
Thank AmarJagtap
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

Melbourne, Australia
Level Contributor
215 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed September 1, 2015

Spent last two nights at this hotel, had an issue with air con in our room on arrival and once we contacted reception the day Manager was up in minutes and showed us another room and enquired would we be happy in this room so we were moved seamlessly and without fuss, great customer service. We asked same gentleman for... More 

Helpful?
Thank laurie m
Jürgen W, Geschäftsführer at BEST WESTERN PLUS Hotel Kassel, responded to this review

Dear guest, thank you very much for the good review and we are pleased that you have felt comfortable with us. Our employees are constantly striving to provide a pleasant and positive stay at the hotel and in the city of our guests. Thank you also found in the names of all employees for the positive comments your BEST WESTERN... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the art metropolis. Experience a hotel with a very special ambience. A relaxing domicile for business travellers and private persons who want to enjoy the city of 'documenta' and its many-facetted wealth of art and culture. ... more   less 

Additional Information about BEST WESTERN PLUS Hotel Kassel

Address: Spohrstrasse 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
Location: Germany > Hesse > Kassel
Price Range: $101 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Hotel Kassel 4.5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#1 Business Hotel in Kassel
#5 Luxury Hotel in Kassel
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hotel Kassel staff and other travelers.
1 question
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Shipham
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Hotel Kassel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the back room. No no noise”
 of 5 bubbles AngeloP_12, May 22, 2016 | Read review
“Room 335 was perfect for us”
 of 5 bubbles 19william46, Sep 1, 2015 | Read review
“Don't limit yourself to just what is around the hotel...a few blocks away is the shopping area of Kassel and a short 15 minute walk away is a great German restaurant called Restaurant Eckstein which has 2 full pages of schnitzel....I recomend the schnitzel!!!”
 of 5 bubbles 326brentl, Feb 4, 2015 | Read review
“No noise insolation at all - if you want to sleep go elsewhere”
 of 5 bubbles Jean-Paul04, Nov 11, 2014 | Read review
“I have stayed in this hotel several times and got different rooms - no complaints about any of the rooms.”
 of 5 bubbles manasg2014, Nov 4, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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