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BEST WESTERN Premier Hotel Villa Stokkum

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BEST WESTERN Premier Hotel Villa Stokkum
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134 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Ixelles
Reviewed 5 days ago NEWvia mobile

Stayed there 3 nights for business. I slept well as the bed was very comfortable. The bathroom was spacious and well made. But the overall style of the room is old, and doesn't comply with modern hotel standards (lightning and carpets is old fashioned, plastic shower, old furniture...). Breakfast was ok.

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Helpful?
Thank kartego
Street, United Kingdom
Reviewed October 26, 2016

Car parking excellent at front of hotel. Reception area good, but to reach designated room necessary to actually go outside (three floors up) onto a linking bridge, incorporating the emergency escape spiral stairway on the corner, covered but no side walls (not good if you suffer from vertigo); access by this route only option - alternative routing within building closed...

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Thank gwenday
Reviewed September 15, 2016

The staff did not inform us that we couldn't get directly to our room without walking up and down stairs across the dining room while they were doing repairs. No English tv stations to watch. Breakfast is way too expensive comparatively. In an industry where service is key, this place is lacking.

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Thank Marti M
Norwich, United Kingdom
Reviewed September 13, 2016

I stayed here for two nights whilst on business in the area as the hotel is close to my office. It is very well suited for a business trip - I don't know if there is much to do for tourists in the area. The hotel is modern and the rooms are a reasonable size. My room was a twin...

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Thank Simon S
BEST WESTERN PR... H, Sales Manager at BEST WESTERN Premier Hotel Villa Stokkum, responded to this review

Dear Simon S. Thank you for your feedback and for taking the time to provide us with your thoughts on how you experienced your recent stay at our hotel. We regret that you were not satisfied with our bathroom, especially with the shower cubicle. Thanks for the compliments regarding our staff. We all are looking forward to seeing you soon...

Reviewed August 31, 2016 via mobile

The room and bed were good but the staff is very unfriendly. I had an issue with the booking and the staff at the reception was very unfriendly solving it. Prepaid room and still wanted to charge my credit card... During breakfast one of the waitresses dropped a can of milk on the floor splashing my business suit literally from...

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Thank 646pimv
Chesapeake, Virginia
Reviewed August 6, 2016

Stayed two nights. Modern hotel right at the edge of old town Hanau Steinheim. Staff was very nice. Room includes minibar and snacks for purchase (there is a Lidl across the street if you need a nosh). Friend ate at restaurant and declared it underwhelming.

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Thank Karen M
Greater Detroit Michigan, United States
Reviewed July 29, 2016

This Best Western has most of what a business traveler would need. The breakfast is traditional. Bathrooms are small, but this is to be expected in most of Europe. Wonderful dining available in a short walk up the hill in Steinheim (Hanau) makes this a great place to stay.

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Thank Steve F
Wirral, United Kingdom
Reviewed July 15, 2016

I stayed at this hotel the 1st week in July for 4 nights. The hotel staff are efficient, friendly, polite and helpful. The rooms are very clean if a little bit small but comfortable. I was lucky and had a balcony albeit without any furniture. The beds are good although you may have to ask for an additional pillow which...

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Thank Debbie B
Malcesine, Italy
Reviewed July 11, 2016 via mobile

...the best alternative to many outdated hotels in Steinheim. The area (old town of Hanau-Steinheim) around makes you feel a little like in a medieval movie. Staff were pleasant and helpful. Service was quick.

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Thank Werdi L
Hanau, Germany
Reviewed July 10, 2016

Excellent service and personnel, extended breakfast, hotel is close to highway and easily accessible close to a lot of good restaurants in the neighbourhood in 5-10 minutes walking distance. To be recommended for stays in the Frankfurt area.

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Helpful?
Thank Stephaan F
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms

Additional Information about BEST WESTERN Premier Hotel Villa Stokkum

Address: Steinheimer Vorstadt 70, 63456 Hanau, Hesse, Germany
Location: Germany > Hesse > Hanau
Price Range: $113 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Premier Hotel Villa Stokkum 4*
Number of rooms: 135
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Also Known As:
Best Western Hanau
Hanau Best Western
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Premier Hotel Villa Stokkum staff and other travelers.
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Questions? Get answers from BEST WESTERN Premier Hotel Villa Stokkum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beware of room accessibility - check before accepting room allocated on arrival on exact location and access route”
 of 5 bubbles gwenday, Oct 26, 2016 | Read review
“4th floor rooms had balcony and nice view”
 of 5 bubbles anatZ2643DI, Apr 25, 2016 | Read review
“Take a room on the higher floor”
 of 5 bubbles BikashA459, Jul 27, 2015 | Read review
“Use your Best Western Rewards number at booking, or get a number before checking in. I was able to get an upgrade to a "nicer" room with my Best Western Rewards number.”
 of 5 bubbles str-il, Oct 23, 2013 | Read review
“make sure you take a walk thru the town walls (in the hotel garden) into the village. its beautiful”
 of 5 bubbles 996GordonVFR, Jul 5, 2013 | Read review
5 of 5
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