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ibis Frankfurt City Messe

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ibis Frankfurt City Messe
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525 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Thank you for surprisingly upgrade our room :-) hotel location is easy to reach, it was right in front of tram station. Comfortable rooms and beds, good breakfast and friendly staff, everything was outstanding, also the rates for this hotel was very reasonable as I will come back again.

Helpful?
1 Thank Ena M
KPSprungk, Front Office Team at ibis Frankfurt City Messe, responded to this review

Dear Ena S, thank you very much for taking your time to submit us your comment about your stay at the Ibis Hotel Frankfurt City Messe. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as... More 

Barcelona
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 23, 2016 via mobile

This hotel is situated at about a 10min tram ride from the Messe. It is basic, but enough for a few nights stay. The rooms are small, and the bathroom is very small. Breakfast is ok, though more warm foods would be nice. Staff is ok, but doesn't seem like customer service is a high priority. They take there time... More 

Helpful?
1 Thank Andres C
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Andres C, thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Essen, Germany
Level Contributor
57 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed July 7, 2016

Ibis standard interior and room arrangements. Not much to say about that. Breakfast ok, staff a bit overstrained but -for a short stay- didn't really matter. parking around the hotel fairly easy, metro to congress center close by and frequent departure. Very convenient for a buisness trip.

Helpful?
1 Thank Serendipiti
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Serendipiti, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Brest, France
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 23, 2016 via mobile

To go there from the airport: take the train at terminal one to the central train station (hauptbahnhof) there you can take tram 17 up to the terminus rebstockbad, the hotel is in fruit of the station at 15mn from city center. The hotel is clean and renovated (by June 2016), breakfast are not wonderful but fine (for the price).... More 

Helpful?
1 Thank Jal B
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Jal B, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

2 reviews
3 of 5 stars Reviewed April 23, 2016

in spite I checked in late on 19 April I requested to check out around 2 pm on 20 April but the response was negative ( The Hotel is full.....Sorry). My room was in first floor which I did not like and the heating was not functioning properly especially in the bath room ....

Review collected in partnership with Novotel Hotels

Helpful?
Thank Yassin D
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Yassin D, Thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Hessen
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 30, 2016

Hotel is right next to the central station (exit north) and hence well-located. The rooms were a bit small but totally fine for one night. Staff was friendly. Breakfast was okay. A pleasant unspectacular experience.

Helpful?
Thank tasabego
KPSprungk, General Manager at ibis Frankfurt City Messe, responded to this review

Dear tasabego, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Dubai, United Arab Emirates
Level Contributor
102 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed February 23, 2016

My 5th time stay in this hotel....because its near to Messe and much convenience to attend the fair ..no need to walk too much. Tram 17 is connecting to Messe and city. Rooms are below normal...even no mini bar , but bed, pillows and towels are fine. Breakfast also nothing special.Very difficult to find a smiling face of staff in... More 

Helpful?
1 Thank NAIR_ktym
KPSprungk, General Manager at ibis Frankfurt City Messe, responded to this review

Dear NAIR_ktym, Thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all... More 

frankfurt
1 review
1 of 5 stars Reviewed February 20, 2016

on sunday accord does not make up rooms that are checked out and this is decided in Paris although they search investers to invest in buying chairs in rooms. on friday saturday and sunday no water in shower on the sixt floor at that time there is no responsible available only staff.

Review collected in partnership with Accorhotels.com

Helpful?
Thank julienv686
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Julien, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Travelers are raving about these Frankfurt hotels

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 18, 2016 via mobile

The hotel was comfortable with a nice bar and a good restaurant. The staff are very helpful and friendly and made us feel very welcome. It's handy for hall 11 if you are working at Ambiente! Probably better as a business hotel rather than for tourists!

Helpful?
Thank Ben C
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Ben, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Klaus-Peter Sprungk More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Frankfurt City Messe hotel is located at the Frankfurt exhibition centre, 3 km from the city centre and 10 km from the airport. Opened in 2006, the hotel offers 264 airconditioned rooms with satellite TV and WiFi Internet access, an internationalrestaurant, a cosy bar (with 24 hour service) and underground pay parking. Frankfurt sights not to be missed include the Old Opera House and Romer town hall, both not far from the hotel. ... more   less 

Additional Information about ibis Frankfurt City Messe

Address: Leonardo-da-Vinci-Allee 40, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range: $58 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Frankfurt City Messe 2*
Number of rooms: 264
Reservation Options:
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Also Known As:
Ibis Frankfurt City Messe Hotel Frankfurt
Hotel Style:
#15 Best Value Hotel in Frankfurt
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