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ibis Frankfurt City Messe

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537 Reviews from our TripAdvisor Community

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Showing 166: English reviews
Norwich, United Kingdom
Reviewed 2 days ago NEWvia mobile

We had a lovely time at this hotel, room very clean and well kept, room where a little too warm but we where able to adjust the temperature. Staff are excellent and went out of their way to help. Breakfast was gd, I went to a shop to buy my gluten free bread, sorry did not like the one provided,...

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Helpful?
1Thank Julie B
Paris, France
Reviewed 4 days ago NEW

The hotel is new and very nice. Beds are superb, like in all IBIS hotels. Staff very friendly. But, hotel is wedged between a highway and a housing complex, there is not much around. Despite closed windows, the noise from the highway woke me up in the morning, not good... No warm water in the morning, having a cold shower...

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Thank LeTeuton
Reviewed October 27, 2016 via mobile

Got everything I expected. Clean rooms, personal nice and helpful. Close to Fair. You could walk (40 minutes) or use tram No. 17. Garage was good, but you have to pay 12 euros per day. Free Internet also in rooms.

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1Thank Igor J
Worcestershire, United Kingdom
Reviewed September 2, 2016

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1Thank davchill
KPSprungk, Front Office at ibis Frankfurt City Messe, responded to this review

Singapore, Singapore
Reviewed August 30, 2016

Thank you for surprisingly upgrade our room :-) hotel location is easy to reach, it was right in front of tram station. Comfortable rooms and beds, good breakfast and friendly staff, everything was outstanding, also the rates for this hotel was very reasonable as I will come back again.

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1Thank Ena M
KPSprungk, Front Office Team at ibis Frankfurt City Messe, responded to this review

Dear Ena S, thank you very much for taking your time to submit us your comment about your stay at the Ibis Hotel Frankfurt City Messe. It is always a pleasure to receive positive feedback and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as...

Barcelona
Reviewed July 23, 2016 via mobile

This hotel is situated at about a 10min tram ride from the Messe. It is basic, but enough for a few nights stay. The rooms are small, and the bathroom is very small. Breakfast is ok, though more warm foods would be nice. Staff is ok, but doesn't seem like customer service is a high priority. They take there time...

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1Thank Andres C
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Andres C, thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Essen, Germany
Reviewed July 7, 2016

Ibis standard interior and room arrangements. Not much to say about that. Breakfast ok, staff a bit overstrained but -for a short stay- didn't really matter. parking around the hotel fairly easy, metro to congress center close by and frequent departure. Very convenient for a buisness trip.

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1Thank Serendipiti
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Serendipiti, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Brest, France
Reviewed June 23, 2016 via mobile

To go there from the airport: take the train at terminal one to the central train station (hauptbahnhof) there you can take tram 17 up to the terminus rebstockbad, the hotel is in fruit of the station at 15mn from city center. The hotel is clean and renovated (by June 2016), breakfast are not wonderful but fine (for the price)....

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1Thank Jal B
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Jal B, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed April 23, 2016

in spite I checked in late on 19 April I requested to check out around 2 pm on 20 April but the response was negative ( The Hotel is full.....Sorry). My room was in first floor which I did not like and the heating was not functioning properly especially in the bath room ....

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Thank Yassin D
KPSprungk, Manager at ibis Frankfurt City Messe, responded to this review

Dear Yassin D, Thank you for taking the time to tell us about your experience at the ibis Frankfurt City Messe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Hessen
Reviewed March 30, 2016

Hotel is right next to the central station (exit north) and hence well-located. The rooms were a bit small but totally fine for one night. Staff was friendly. Breakfast was okay. A pleasant unspectacular experience.

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Thank tasabego
KPSprungk, General Manager at ibis Frankfurt City Messe, responded to this review

Dear tasabego, we very much appreciate your comments regarding your stay at the ibis Frankfurt City Messe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Ibis Frankfurt City Messe hotel is located at the Frankfurt exhibition centre, 3 km from the city centre and 10 km from the airport. Opened in 2006, the hotel offers 264 airconditioned rooms with satellite TV and WiFi Internet access, an internationalrestaurant, a cosy bar (with 24 hour service) and underground pay parking. Frankfurt sights not to be missed include the Old Opera House and Romer town hall, both not far from the hotel. ... more   less 

Additional Information about ibis Frankfurt City Messe

Address: Leonardo da Vinci Allee 40, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range: $54 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — ibis Frankfurt City Messe 2*
Number of rooms: 264
Reservation Options:
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Also Known As:
Ibis Frankfurt City Messe Hotel Frankfurt
Hotel Style:
#12 Best Value Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from ibis Frankfurt City Messe staff and other travelers.
1 question
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Calgary
over a year ago

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Questions? Get answers from ibis Frankfurt City Messe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the highway !”
 of 5 bubbles LeTeuton, 4 days ago | Read review
“don't select 6th floor rooms. in peak time no water in shower. !”
 of 5 bubbles NAIR_ktym, Feb 23, 2016 | Read review
“Ours was room 448. fourth floor facing raddison blu”
 of 5 bubbles abhisheks659, Jan 5, 2016 | Read review
“stay somewhere else”
 of 5 bubbles freqtraveller50, Nov 8, 2015 | Read review
“Find another hotel.”
 of 5 bubbles catladyPortland_OR, Oct 27, 2015 | Read review
5 of 5
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