Radisson Blu Hotel, Frankfurt

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About

#77 of 363 hotels in Frankfurt
Location
3.8
Cleanliness
4.2
Service
4.0
Value
3.7
Book the designer Radisson Blu Hotel in Frankfurt's Bockenheim district, for stylish rooms and suites close to Frankfurt Messe and the city center
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Spa
Paid private parking on-site
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
English, German
Hotel links
Special Offer:Delight in Dream Deals

Location

Franklinstr. 65, 60486 Frankfurt, Hesse Germany
Name/address in local language
Traveler Insights
This summary was created by AI, based on 33 recent English reviews.
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Many travelers find the location of Radisson Blu Hotel, Frankfurt appealing due to its proximity to the Messe Frankfurt convention center. However, guests have called out issues with cleanliness, specifically regarding toiletries and occasional towel shortages. The amenities, according to some reviewers, are often lacking or of poor quality, contributing to a perception of overpriced services and poor value for money. Room experiences vary, with some praising the space and comfort, but others warn about inconsistencies in service, ranging from helpful to unresponsive.
Location
Convenient
Rooms
Unkempt
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Underwhelming
Location
Convenient
Many travelers appreciate the hotel's location, finding it conveniently close to the Messe Frankfurt convention center.
  • Jojuseb
    Jojuseb
    May 2023 7 contributions
    Excellent location, friendly staff and scrumptious breakfast with lots of choices...
  • Thomas P
    Thomas P
    Mar 2023 1 contribution
    The location of this hotel is good for attending the Mesa Frankfort convention center...
  • Rifat A
    Rifat A
    Jan 2023 2 contributions
    ...Location wise it is a walking distance from Messe, Good breakfast, Nice friendly and helpful Staff...
  • negrufabian
    negrufabian
    Sep 2022 2 contributions
    The location is pretty good and very close to Messe Frankfurt area...
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Rooms
Unkempt
Traveler experiences with rooms varied widely, with common issues being miscommunication, shortages of amenities, and cleanliness issues, though some praised the space and comfort.
  • Michelle C
    Michelle C
    Sep 2023 1 contribution
    A truly spectacular 3 nights spent at the Radisson Blu, Frankfurt where nothing was too much trouble...
  • Tom O’Farrell
    Tom O’Farrell
    Aug 2023 1 contribution
    Payment up front on arrival, don't expect to be allowed to charge items to your room, you're not allowed on not trusted anymore...
  • Karin M
    Karin M
    Aug 2023 87 contributions
    ...Savings had been done, the fridge in the room was not working, no drinks... The room was good, functional, the bathroom was good, but small...
  • Chelsa D
    Chelsa D
    Jun 2023 1 contribution
    ...I booked a non-refundable rate because they advertised during the booking process they are flexible to reschedule if dates change... My booking agent was even hung up on!... They have availability for the new dates I need (I’ve searched on multiple booking sites as well as their own website)...
  • 790booking
    790booking
    May 2023 1 contribution
    ...This improved when they could change me to a new room...
  • Jojuseb
    Jojuseb
    May 2023 7 contributions
    ...I even got upgraded to their premium room. It was spacious room with Nespresso Coffee and a few bottles of water...
  • KorsowKid
    KorsowKid
    Apr 2023 5 contributions
    ...When I complained that my room service was taking almost an hour, the receptionist immediately chased this down and my meal became complimentary...
  • erlend597
    erlend597
    Apr 2023 1 contribution
    ...The room was not available when I arrived at the hotel in the evening... In addition they charged me for an extra night without any reason...
  • Iryna K
    Iryna K
    Mar 2023 1 contribution
    ...I booked number after its application but could to pay after second way. But hotel took payment twice in March and then in June... Be careful when you are going to book room in this hotel...
  • Kelly P
    Kelly P
    Mar 2023 11 contributions
    ...It was one of the worst stays in all the places I have stayed during my European travels...
  • lvejdo732570
    lvejdo732570
    Feb 2023 1 contribution
    ...However, when you enter the room and notice the dirty sheets on the bed, your initial excitement leaves you. My colleague and I were supposed to have a Superior room with a panoramic view, but we were assigned a Standard, which in that case should have been with breakfast... I have no idea where the mistake was made, but the room amenities did not match the Superior, and I paid for breakfast, which I could understand if it was indeed a Superior Panoramic room...
  • Qamar D
    Qamar D
    Jan 2023 1 contribution
    ...But if u tried to book from google you will find out that there were more that 3 rooms still available in the same night, they just did not help. I wanted to stay another day, but after that night, nooooo I changed my hotel...
  • Rifat A
    Rifat A
    Jan 2023 2 contributions
    A very good place to stay, Have been staying at the Radisson Blu for many years...
  • jbotha131495
    jbotha131495
    Dec 2022 1 contribution
    We arrived late and the reception went out of their way to make sure our room was ready... Thank you for the manager that upgraded our room...
  • m0b8ekosoo
    m0b8ekosoo
    Dec 2022 1 contribution
    ...Requesting a corner room for the views was the best thanks to Julius for making it happen...
  • yankovabilyana
    yankovabilyana
    Dec 2022 1 contribution
    We paid extra for a premium room with a nice view and got one with a view of construction...
  • Mussie T
    Mussie T
    Nov 2022
    Stayed here for 5 days and 5 nights with my gerlfriend who was visiting for a fair...
  • moshep01
    moshep01
    Sep 2022 206 contributions
    ...There was a shortage of towels so they gave us Bath Robes instead, Room was clean and comfortable, the shower dan issues on the hot water ,you can't adjust the water to a certain temperature as it pulsate fron hot and cold...
  • Solperros
    Solperros
    Sep 2022 107 contributions
    ...The rooms were quite spartan and were poorly stocked with neither toiletries or coffee being supplied... The hotel is in a quiet neighborhood outside of central Frankfurt with nothing much around of any interest...
  • negrufabian
    negrufabian
    Sep 2022 2 contributions
    ...Our room was ok, although the bathroom amenities where terrible...
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Value
Expensive
Travelers frequently complained about overpriced services, hidden charges, costly amenities, and not receiving value for the price paid.
  • Tom O’Farrell
    Tom O’Farrell
    Aug 2023 1 contribution
    Payment up front on arrival, don't expect to be allowed to charge items to your room, you're not allowed on not trusted anymore... Hilton Honors have a great selection of hotels at the airport and in Frankfurt city, a lot better than this rip off of a place that has a serious attitude problem towards its customers who pay their wages...
  • Karin M
    Karin M
    Aug 2023 87 contributions
    ...Price per night for parking is high, 28€... Coffee machine, Nespresso, good... No little portions of shampoo, conditioner or cremes were offered...
  • tbrand213384
    tbrand213384
    Aug 2023 1 contribution
    ...Clean and lean, it could improve in terms of breakfast (expensive!)...
  • Chelsa D
    Chelsa D
    Jun 2023 1 contribution
    ...I booked a non-refundable rate because they advertised during the booking process they are flexible to reschedule if dates change... If you book with them, please ensure that your booking rate offers cancellation because they do not honor their statement of flexibility to reschedule if your plans change...
  • 790booking
    790booking
    May 2023 1 contribution
    ...It should not be difficult to put a 50 euro Nespresso machine with decaf cups in the kitchen...
  • Jojuseb
    Jojuseb
    May 2023 7 contributions
    ...I even got upgraded to their premium room...
  • erlend597
    erlend597
    Apr 2023 1 contribution
    ...They promised me free breakfast as a compensation, but they charged me anyway. In addition they charged me for an extra night without any reason...
  • Kelly P
    Kelly P
    Mar 2023 11 contributions
    ...The beds are like sleeping on a concrete slab... ( The wet clothes folded and put in a plastic bag was where I was done giving anymore chances) I told the front desk about the expensive and crucial error, they said " We'll mention it to them."... It was one of the worst stays in all the places I have stayed during my European travels...
  • Iryna K
    Iryna K
    Mar 2023 1 contribution
    ...I booked number after its application but could to pay after second way. But hotel took payment twice in March and then in June... Be careful when you are going to book room in this hotel...
  • lvejdo732570
    lvejdo732570
    Feb 2023 1 contribution
    ...My colleague and I were supposed to have a Superior room with a panoramic view, but we were assigned a Standard, which in that case should have been with breakfast. I have no idea where the mistake was made, but the room amenities did not match the Superior, and I paid for breakfast, which I could understand if it was indeed a Superior Panoramic room...
  • Qamar D
    Qamar D
    Jan 2023 1 contribution
    ...I wanted to stay another day, but after that night, nooooo I changed my hotel...
  • Nicolae O
    Nicolae O
    Dec 2022 2 contributions
    ...The bed sheets were from some kind of material that didn't feel as comfortable for the price, some kind of material that you sweat in... The breakfast hands down was great, a bit pricey but it deserves the money if you like too eat...
  • yankovabilyana
    yankovabilyana
    Dec 2022 1 contribution
    We paid extra for a premium room with a nice view and got one with a view of construction...
  • Trek44632850215
    Trek44632850215
    Dec 2022 4 contributions
    ...Absolutely incredible guy Salman working in the reception...
  • Y4170YBpeterl
    Y4170YBpeterl
    Nov 2022 7 contributions
    ...My stay was never so bad as I experienced this time!... (It was closed and only a tiny bar menu was presented), No decent bar service(after 15 minutes waiting no one asked me what I would like to drink) This is outrageous!...
  • Solperros
    Solperros
    Sep 2022 107 contributions
    ...Another disappointment was the restaurant (and room service options). The only option for breakfast was an overpriced buffet- no ala carte menu, as for room service- none was offered at all at any time which was terribly inconvenient as we had arrived late in the evening... This hotel was acceptable for a one-night stay but certainly not a place you would want to spend any more time...
  • negrufabian
    negrufabian
    Sep 2022 2 contributions
    ...No shower gel, no shampoo, no hand soap...
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Cleanliness
Meticulous
Travelers generally found the hotel clean but noted issues with toiletries and occasional shortages of towels.
  • Karin M
    Karin M
    Aug 2023 87 contributions
    ...No little portions of shampoo, conditioner or cremes were offered. Toiletries were in large bottles fixed in the shower...
  • tbrand213384
    tbrand213384
    Aug 2023 1 contribution
    ...Clean and lean, it could improve in terms of breakfast (expensive!)...
  • Jojuseb
    Jojuseb
    May 2023 7 contributions
    ...It was spacious room with Nespresso Coffee and a few bottles of water...
  • caydenmardis
    caydenmardis
    Apr 2023 1 contribution
    ...The hotel interior and exterior were kept very clean during my stay...
  • jbotha131495
    jbotha131495
    Dec 2022 1 contribution
    We arrived late and the reception went out of their way to make sure our room was ready...
  • moshep01
    moshep01
    Sep 2022 206 contributions
    ...There was a shortage of towels so they gave us Bath Robes instead, Room was clean and comfortable, the shower dan issues on the hot water ,you can't adjust the water to a certain temperature as it pulsate fron hot and cold...
  • negrufabian
    negrufabian
    Sep 2022 2 contributions
    ...No shower gel, no shampoo, no hand soap...
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Service
Inconsistent
Service at the hotel is inconsistent with both helpful, friendly staff and experiences of neglect and unresponsiveness.
  • Michelle C
    Michelle C
    Sep 2023 1 contribution
    A truly spectacular 3 nights spent at the Radisson Blu, Frankfurt where nothing was too much trouble. All of the staff are so friendly and helpful which makes the whole experience of visiting Frankfurt, fantastically memorable and enjoyable... We were new to the area when we arrived and the team of staff at the Radisson made us feel at home, and when we went out to venture into the city, they even gave us their card and said to call them if we got lost or had any issues... Every request we had was met with a smile and a ‘no problem’ response... The Radisson should be extremely proud of the team they have at this hotel who all exhibit the highest standard of customer service that I have experienced anywhere else in the world... Special thanks to Fabio for being so patient and kind...
  • Tom O’Farrell
    Tom O’Farrell
    Aug 2023 1 contribution
    ...Payment up front on arrival, don't expect to be allowed to charge items to your room, you're not allowed on not trusted anymore. Bring your ingredients with you if you want an omelet for breakfast, if they are not on display at the egg counter, you wont get them in your omelet, I had to go to the salad bar and get my ingredients because the chef was too lazy to and said they were out of tomatoes and peppers, despite them being a few feet away... If there in no one at the omelet station, do not order an omelet from a waiter, a chef will appear from the back kitchen and and shout you you threateningly that there are no omelets...
  • Chelsa D
    Chelsa D
    Jun 2023 1 contribution
    This review pertains to the (terribly lacking and nonexistent) customer service experience I’ve had with Radisson Blu of Frankfurt. I booked a non-refundable rate because they advertised during the booking process they are flexible to reschedule if dates change... I have requested on several occassions to change my dates due to a schedule change and they have repeatedly denied without any comments or other communication... My booking agent was even hung up on!... They have availability for the new dates I need (I’ve searched on multiple booking sites as well as their own website)...
  • 790booking
    790booking
    May 2023 1 contribution
    ...This improved when they could change me to a new room. But at breakfast no decaf cappuccino could be served... It should not be difficult to put a 50 euro Nespresso machine with decaf cups in the kitchen...
  • KorsowKid
    KorsowKid
    Apr 2023 5 contributions
    ...Both the waitress and barman at the bar was very friendly and service was prompt. When I complained that my room service was taking almost an hour, the receptionist immediately chased this down and my meal became complimentary...
  • caydenmardis
    caydenmardis
    Apr 2023 1 contribution
    The time I spent in the hotel was wonderful. The hotel interior and exterior were kept very clean during my stay... The hotel staff from check-in to check-out were very friendly/helpful... The staff was also very knowledgeable on things to do around the city...
  • erlend597
    erlend597
    Apr 2023 1 contribution
    ...They promised me free breakfast as a compensation, but they charged me anyway... I tried to call them several times, but they were not at all any helpful...
  • Kelly P
    Kelly P
    Mar 2023 11 contributions
    ...( The wet clothes folded and put in a plastic bag was where I was done giving anymore chances) I told the front desk about the expensive and crucial error, they said " We'll mention it to them."... It was one of the worst stays in all the places I have stayed during my European travels...
  • Iryna K
    Iryna K
    Mar 2023 1 contribution
    ...I booked number after its application but could to pay after second way. But hotel took payment twice in March and then in June... Hotel Frankfurt haven't been answering on my calling, texts ets...
  • Qamar D
    Qamar D
    Jan 2023 1 contribution
    ...Well the hotel ia very beautiful, everything was very good until i went to sleep, after driving 4 hours and having a workshop for 10 hours i wanted to sleep very badly, The room next to me had a crying baby all night long, so i called the reception, please help i can not sleep... But if u tried to book from google you will find out that there were more that 3 rooms still available in the same night, they just did not help... I think the staff did not wanted to help, what was very very bad for me...
  • Trek44632850215
    Trek44632850215
    Dec 2022 4 contributions
    Had a lovely stay there a week back. Absolutely incredible guy Salman working in the reception... He's a great professional who has his unique way of approach to each customer... He made our stay amazing with his genuine care and smile...
  • yankovabilyana
    yankovabilyana
    Dec 2022 1 contribution
    ...We asked for another on the other site and the guy just told us rude „no chance“ without to check in the system!...
  • jbotha131495
    jbotha131495
    Dec 2022 1 contribution
    ...We arrived late and the reception went out of their way to make sure our room was ready. We will recommend the hotel to our friends and fellow colleagues.. Hopefully we can return one day... Thank you for the manager that upgraded our room...
  • Y4170YBpeterl
    Y4170YBpeterl
    Nov 2022 7 contributions
    ...(It was closed and only a tiny bar menu was presented), No decent bar service(after 15 minutes waiting no one asked me what I would like to drink) This is outrageous! The FB Manager that helped me to go to a great restaurant was great although!... Just the FB manager that send me to a restaurant changed my mind for a moment... After returning from a good dinner somewhere else I visited the bar, and again a bad experience...
  • Hanne S
    Hanne S
    Nov 2022 2 contributions
    ...The staff here is really friendly and helpful... The staff is really helpful ans understanding during this situation... Julio Silva in the front disk is so sweet, friendly and helpful... The Armenian lady in the breakfast (I forgot the name) is also one of the reasons we chose to stay here... She is always helping finding what my mother eats and do everything to make her feel comfortable... Also the rest of the staff in the breakfast is amazing!... Everyone is so friendly and gives the best service ever... We are very thankful for the staff here at Radisson Blu Frankfurt...
  • arun6692022
    arun6692022
    Nov 2022 1 contribution
    ...Guidance provided for visiting places in Germany at reception was poor...
  • dpais430387
    dpais430387
    Oct 2022 1 contribution
    ...Reception peoples was very professional and kind. Congratulations In the next trips to Frankfurt (mainly to the Messe) I hope to come back to stay in this hotel...
  • moshep01
    moshep01
    Sep 2022 206 contributions
    ...There was a shortage of towels so they gave us Bath Robes instead, Room was clean and comfortable, the shower dan issues on the hot water ,you can't adjust the water to a certain temperature as it pulsate fron hot and cold. The hotel staff in the reception where outstanding with assistance...
  • Solperros
    Solperros
    Sep 2022 107 contributions
    ...The quality and service however were a letdown... Another disappointment was the restaurant (and room service options)... The only option for breakfast was an overpriced buffet- no ala carte menu, as for room service- none was offered at all at any time which was terribly inconvenient as we had arrived late in the evening... The best part of our stay were the pleasant front desk reception staff who were very helpful when our airline had misplaced our luggage and we needed to have it forwarded on...
  • negrufabian
    negrufabian
    Sep 2022 2 contributions
    ...We had to ask for it at the service phone every day. Towels we're also a problem because they where not replaced, had to ask for them...
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Amenities
Underwhelming
Amenities were frequently described as lacking or poor quality, including missing toiletries, under-stocked rooms, and issues with room service.
  • Michelle C
    Michelle C
    Sep 2023 1 contribution
    A truly spectacular 3 nights spent at the Radisson Blu, Frankfurt where nothing was too much trouble. All of the staff are so friendly and helpful which makes the whole experience of visiting Frankfurt, fantastically memorable and enjoyable... We were new to the area when we arrived and the team of staff at the Radisson made us feel at home, and when we went out to venture into the city, they even gave us their card and said to call them if we got lost or had any issues... Every request we had was met with a smile and a ‘no problem’ response...
  • Tom O’Farrell
    Tom O’Farrell
    Aug 2023 1 contribution
    ...Payment up front on arrival, don't expect to be allowed to charge items to your room, you're not allowed on not trusted anymore. Bring your ingredients with you if you want an omelet for breakfast, if they are not on display at the egg counter, you wont get them in your omelet, I had to go to the salad bar and get my ingredients because the chef was too lazy to and said they were out of tomatoes and peppers, despite them being a few feet away...
  • Karin M
    Karin M
    Aug 2023 87 contributions
    ...Coffee machine, Nespresso, good. The room was good, functional, the bathroom was good, but small... Toiletries were in large bottles fixed in the shower...
  • cbjork742725
    cbjork742725
    Aug 2023 1 contribution
    Check in took almost an hour but breakfast was great! Pool was tiny and filled with kissing youngster but kids had fun anyway... Bed were fantastic so was a good night sleep...
  • 790booking
    790booking
    May 2023 1 contribution
    ...This improved when they could change me to a new room. But at breakfast no decaf cappuccino could be served... It should not be difficult to put a 50 euro Nespresso machine with decaf cups in the kitchen...
  • KorsowKid
    KorsowKid
    Apr 2023 5 contributions
    ...Both the waitress and barman at the bar was very friendly and service was prompt. When I complained that my room service was taking almost an hour, the receptionist immediately chased this down and my meal became complimentary...
  • caydenmardis
    caydenmardis
    Apr 2023 1 contribution
    The time I spent in the hotel was wonderful. The hotel interior and exterior were kept very clean during my stay... The hotel staff from check-in to check-out were very friendly/helpful... The staff was also very knowledgeable on things to do around the city...
  • erlend597
    erlend597
    Apr 2023 1 contribution
    ...They promised me free breakfast as a compensation, but they charged me anyway...
  • Thomas P
    Thomas P
    Mar 2023 1 contribution
    ...The shower temperature swung from cold to scalding hot every couple seconds...
  • Mirales74
    Mirales74
    Mar 2023 29 contributions
    ...Hotels should have mattresses that fit for all type of guests, meaning not too soft and not too hard...
  • lvejdo732570
    lvejdo732570
    Feb 2023 1 contribution
    On the one hand, the hotel looks really luxurious. However, when you enter the room and notice the dirty sheets on the bed, your initial excitement leaves you... My colleague and I were supposed to have a Superior room with a panoramic view, but we were assigned a Standard, which in that case should have been with breakfast... I have no idea where the mistake was made, but the room amenities did not match the Superior, and I paid for breakfast, which I could understand if it was indeed a Superior Panoramic room... The hotel and staff were otherwise pleasant...
  • Qamar D
    Qamar D
    Jan 2023 1 contribution
    ...Well the hotel ia very beautiful, everything was very good until i went to sleep, after driving 4 hours and having a workshop for 10 hours i wanted to sleep very badly, The room next to me had a crying baby all night long, so i called the reception, please help i can not sleep...
  • yankovabilyana
    yankovabilyana
    Dec 2022 1 contribution
    We paid extra for a premium room with a nice view and got one with a view of construction...
  • jbotha131495
    jbotha131495
    Dec 2022 1 contribution
    ...We arrived late and the reception went out of their way to make sure our room was ready. We will recommend the hotel to our friends and fellow colleagues.. Hopefully we can return one day... Thank you for the manager that upgraded our room...
  • m0b8ekosoo
    m0b8ekosoo
    Dec 2022 1 contribution
    My overall stay for this hotel was great. Requesting a corner room for the views was the best thanks to Julius for making it happen...
  • Hanne S
    Hanne S
    Nov 2022 2 contributions
    ...The staff here is really friendly and helpful... Julio Silva in the front disk is so sweet, friendly and helpful... She is always helping finding what my mother eats and do everything to make her feel comfortable... Also the rest of the staff in the breakfast is amazing!... Everyone is so friendly and gives the best service ever...
  • Mussie T
    Mussie T
    Nov 2022
    Stayed here for 5 days and 5 nights with my gerlfriend who was visiting for a fair...
  • dpais430387
    dpais430387
    Oct 2022 1 contribution
    ...Congratulations In the next trips to Frankfurt (mainly to the Messe) I hope to come back to stay in this hotel...
  • Solperros
    Solperros
    Sep 2022 107 contributions
    ...The rooms were quite spartan and were poorly stocked with neither toiletries or coffee being supplied. We made several calls to reception requesting both – neither of which ever arrived, and we ended up fetching them from housekeeping ourselves... The interior lobby and restaurant were very well appointed and there is even a small garden terrace in the back of the hotel which looks pleasant... The best part of our stay were the pleasant front desk reception staff who were very helpful when our airline had misplaced our luggage and we needed to have it forwarded on...
  • negrufabian
    negrufabian
    Sep 2022 2 contributions
    The location is pretty good and very close to Messe Frankfurt area... The breakfast area is ok, but was lacking food in some moments of the morning, depending on when you went to have breakfast... Our room was ok, although the bathroom amenities where terrible... No shower gel, no shampoo, no hand soap... Towels we're also a problem because they where not replaced, had to ask for them...
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Detailed Reviews
Aso Ali Ahmad wrote a review Dec 2021
Koege, Denmark147 contributions83 helpful votes
Hotel's Favorite
One of my favourite hotel in Frankfurt, i have stayed in this hotel many time, definitely will come back, the staff are very helpful and friendly. The room is clean and nice. Not so far from airport and the city centre. The hotel area is quiet. The sleep quality is good.
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Date of stay: October 2021Trip type: Traveled with friends
Room Tip: Free parking outside the hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FRAZR GM, General Manager at Radisson Blu Hotel, Frankfurt
Responded Jan 5, 2022
Sehr geehrter AsostudioAhmad, vielen Dank für Ihr schönes Feedback zum letzten Aufenthalt. Wir freuen uns, dass es Ihnen bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Wir wünschen Ihnen alles Gute und bis zum nächsten Mal Mit freundlichen Grüßen Das Team des Radisson Blu Hotel, Frankfurt
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
moonraker2015 wrote a review Mar 2020
Huddersfield, United Kingdom14 contributions18 helpful votes
Overall the hotel is good value for money. Our room on the 10th floor had a great view of Frankfurt. The room itself was a bit small which probably explains the small double bed. Trays left on the corridor from other guests (room service) weren’t cleared for a good 12 hours. The bar and service was pleasant although staff’s attitude to the mice running around was somewhat unprofessional. When all said and done they’re rodents and may look cute but very unhygienic. Breakfast was good but not on a par with Marriott in Cologne where we stayed on the Friday bright. Radisson's charging policy is inconsistent. Our son was staying there at the same time, booked directly via the Rewards system but he paid considerably more than us who booked via Booking.com
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Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RD_Frankfurt, Guest Relations Specialist at Radisson Blu Hotel, Frankfurt
Responded Mar 15, 2020
Good afternoon, Thank you for choosing Radisson Blu Hotel for your stay in Frankfurt and for taking the time to share your experience with us. We are pleased to receive your kind words and we would like to apologize for the inconveniences encountered. Please rest assured that your feedback had already been shared with the management team in order to search for improvements. We are looking forward to the great pleasure of welcoming you back in the near future. Kind regards, Radisson Blu Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ILOVEKIEV wrote a review Jan 2020
4 contributions
I stayed for several days at the Radisson shortly before Xmas. The hotel is freshly renovated and very stylish. The staff during check-in and at breakfast was very helpful and friendly. I had a room with a view to the city center which was amazing. The breakfast was very nice. They even have a live egg station as well as a chinese breakfast corner. I am not chinese, nevertheless I tried the dishes : ))
Only I have to say that the room is not very sound proof. The cleaning that took place in the rooms around mine was disturbing. You could hear the duster as well as the doors closing. Beside that this is a great hotel to stay for business or private purpose. The city center is easy to reach by tram. The tram station is directly in front of the hotel and it takes max. 10 min. to get to the city.
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Date of stay: December 2019
Value
Service
Sleep Quality
Room Tip: view to city center & high floor, all rooms with the ending -09 have two window sides and a...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RD_Frankfurt, Guest Relations Specialist at Radisson Blu Hotel, Frankfurt
Responded Jan 6, 2020
Good afternoon, Thank you for choosing Radisson Blu Hotel for your stay in Frankfurt and for taking the time to share your experience with us. We are proud to see that we exceeded your expectations during your recent stay with us and we are looking forward to another great opportunity of welcoming you back in the near future. Kind regards, Radisson Blu Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chi S wrote a review Jan 2020
1 contribution1 helpful vote
Perhaps this review is limited to check in during late hours past midnight. Me and my friend arrived, weary after a long day of travel. We were to only guests at the reception, yet it took 30 mins for the receptionist to finally pass over to me my room cards. Went up, and found out it wasn’t a twin bed room which I specifically asked for at check in as well as via email prior to check in (with no reply). So we went down to ask for another room and after another 15mins or so we went to our new room and surprise, surprise it was another room with a queen bed. We gave up at that stage as we valued our sleep more than to try our request again, had to settle on sleeping in the same bed as my friend. Furthermore that during check in, my card was charged the preauthorisation twice. I’m also a Radisson platinum member, with the exception of the breakfast I received no other benefits such as the complimentary drinking water, welcome gift or room upgrade. During all this, there wasn’t any genuine apology or even any acknowledgment of any of the many mistakes they’ve made. The staff simply didn’t care, nor did they want to be there. I’ve been to other Radisson properties before and had great experiences, but this was one of the worst I’ve had and it irritated me so much I had to write this review.
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Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RD_Frankfurt, Guest Relations Specialist at Radisson Blu Hotel, Frankfurt
Responded Jan 21, 2020
Good afternoon, Thank you for choosing Radisson Blu Hotel for your stay in Frankfurt and for taking the time to complete our guest questionnaire. We truly appreciate and value you as our esteemed Radisson Rewards member and we would like to personally thank you for your loyalty. It is our commitment to deliver the highest levels of service to our esteemed guests and we are sorry to find out from your scores that we were unable to keep this promise towards you on this occasion. Please accept our sincerest apologies for the inconveniences you have encountered and we would like to assure you that this is not representative of the usual high standards that we deliver here at the hotel. Please rest assured that your feedback will be shared with the Front Office Manager and all the measures will be taken in order to improve the quality of our services. Thank you again for your feedback and we hope that you will give us another chance of welcoming back to our hotel. Please e-mail us directly whenever you plan your next trip to Frankfurt, as we would like to ensure that you will have the best possible stay and to make it right for you. We wish you a lovely day!! Kind regards, Radisson Blu Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John S wrote a review Nov 2023
Columbia, Missouri3,257 contributions552 helpful votes
+1
I travel for work regularly, spending more than 60 nights a year in hotels. I normally stay in Hilton brand hotels but for this trip to Frankfurt the meeting organizers asked attendees to stay in the Radisson Blu Frankfurt. I have never stayed in a Radisson Blu before but the website and decent reviews made me think this was going to be a good experience. I was wrong and since this was my first impression with Radisson Blu, I doubt I would ever stay in one of their properties again.

The lobby and public spaces were nicely designed and staff at check-in were friendly. But my room was very disappointing. The room temperature was very warm. The air conditioning control did not indicate the temperatures you could select but I had it set as low as possible and the room would never get comfortable. I was told by the front desk staff that the air conditioning in the room would not go below 22C but it felt much warmer than that. You could not open the hotel window (understandable since it is a tall building) but the hotel does not even have fans available for guests who would like the room cooler. Several other guests who attended the same meeting as I did also said their rooms were very room. You can always use blankets to get warmer but there is nothing you can do to get cooler without a fan or something similar. For this reason alone I would never recommend this hotel but there were a few other examples that contribute to my poor rating. There was no soap or shampoo in my room upon check-in. Luckily, they did bring some after I asked but this should be something that housekeep quality control covers before each room is made avilable. Two of my colleagues also had the same problem. Another issue were the towels in the room. Very low quality for this type of hotel. Finally, there was an issue with my bill upon check-out. My meeting ended early and I was able to fly home one day early. I mentioned to the front desk the night prior that I would be checking out the next morning, one day early. The following morning I had to leave for the airport at 5am. There was nobody at the front desk but one of the employees told me to leave my key in the box at the front desk and they would email me the receipt. When I got home I contacted the hotel a few days later because I never received the receipt. When I did, they charged me for the last night. I questioned them and they had no record of me checking out a day early. It wasn't worth the hassle of trying to dispute so I just accepted the fact that I would need to pay for the last night.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Solperros wrote a review Nov 2022
Chandler, Arizona107 contributions137 helpful votes
This is a very striking hotel on the exterior being somewhat circular and outlined in blue neon. The quality and service however were a letdown. The rooms were quite spartan and were poorly stocked with neither toiletries or coffee being supplied. We made several calls to reception requesting both – neither of which ever arrived, and we ended up fetching them from housekeeping ourselves.
The hotel is in a quiet neighborhood outside of central Frankfurt with nothing much around of any interest. The interior lobby and restaurant were very well appointed and there is even a small garden terrace in the back of the hotel which looks pleasant.
Another disappointment was the restaurant (and room service options). The only option for breakfast was an overpriced buffet- no ala carte menu, as for room service- none was offered at all at any time which was terribly inconvenient as we had arrived late in the evening.
This hotel was acceptable for a one-night stay but certainly not a place you would want to spend any more time.
The best part of our stay were the pleasant front desk reception staff who were very helpful when our airline had misplaced our luggage and we needed to have it forwarded on.
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Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Journey33599757083 wrote a review Jan 2020
1 contribution
I have been staying in the hotel every Heimtex for past seven years. I see upgradation of rooms over a period of time. Obviously size of rooms can't be changed however internal decoration makes rooms look spacious and comfortable.
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Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RD_Frankfurt, Guest Relations Specialist at Radisson Blu Hotel, Frankfurt
Responded Jan 21, 2020
Good afternoon, Thank you for choosing Radisson Blu Hotel for your stay in Frankfurt and for taking the time to share your feedback with us. We are pleased to see your overall satisfaction regarding your recent stay with us and we are looking forward to a new reservation. Kind regards, Radisson Blu Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom O’Farrell wrote a review Aug 2023
Ballina, Ireland1 contribution
Payment up front on arrival, don't expect to be allowed to charge items to your room, you're not allowed on not trusted anymore.
Bring your ingredients with you if you want an omelet for breakfast, if they are not on display at the egg counter, you wont get them in your omelet, I had to go to the salad bar and get my ingredients because the chef was too lazy to and said they were out of tomatoes and peppers, despite them being a few feet away.
If there in no one at the omelet station, do not order an omelet from a waiter, a chef will appear from the back kitchen and and shout you you threateningly that there are no omelets. Hopefully someday he will get a slap from a customer as he deserves one.
Hilton Honors have a great selection of hotels at the airport and in Frankfurt city, a lot better than this rip off of a place that has a serious attitude problem towards its customers who pay their wages.
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Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
moshep01 wrote a review Sep 2022
Ashdod, Israel206 contributions87 helpful votes
Arrived in the morning, only to be met by a cumputer failure, so check in was not available untill after 5pm.
There was a shortage of towels so they gave us Bath Robes instead,
Room was clean and comfortable, the shower dan issues on the hot water ,you can't adjust the water to a certain temperature as it pulsate fron hot and cold.
The hotel staff in the reception where outstanding with assistance.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chelsa D wrote a review Jun 2023
1 contribution
This review pertains to the (terribly lacking and nonexistent) customer service experience I’ve had with Radisson Blu of Frankfurt. I booked a non-refundable rate because they advertised during the booking process they are flexible to reschedule if dates change. I have requested on several occassions to change my dates due to a schedule change and they have repeatedly denied without any comments or other communication. I have attempted to respond to their denials, sending emails directly to their email address on the website, and having my booking agent reach out (phone and email), to no avail. My booking agent was even hung up on! They have availability for the new dates I need (I’ve searched on multiple booking sites as well as their own website). The lack of response is completely unacceptable and unprofessional - to the point that I will not be staying at Radisson hotels in the future. If you book with them, please ensure that your booking rate offers cancellation because they do not honor their statement of flexibility to reschedule if your plans change.
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Date of stay: June 2023
Value
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paul H asked a question Jul 2022
New York City, New York8 contributions1 helpful vote
Best way to get from hotel to airport?
NJ_Traveler_P asked a question Jul 2019
Plainsboro, New Jersey39 contributions37 helpful votes
What is cost of parking?
Answer from Pratheesh P
London, United Kingdom37 contributions50 helpful votes
Did not drive but it’s close to tram network and public transport mate
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Answer from neverco
San Francisco, California285 contributions91 helpful votes
There are some restaurants in walking distance but most are lunch places. For the Christmas Market there are many closer hotels near the Altstadt (old city center where the market will be)
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Answer from Travellinggoalgent
Ghent, Belgium834 contributions242 helpful votes
There's a tram nearby the hotel that takes you to the central station. From there all the markets are in walking distance
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Mohit K asked a question Oct 2017
Mumbai, India3 contributions2 helpful votes
i would like an early check in on 8th oct. Is it possible to checkin at around 10am?
Answer from Celal S
296 contributions93 helpful votes
Depends on the availability of the hotel. If they can, I believe you can early check-in
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Scott R wrote a tip Nov 2023
1 contribution
"Restaurant was small and unable to handle a pretty full hotel..."
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Michelle C wrote a tip Sep 2023
1 contribution
"A wonderful hotel with outstanding customer service, highly recommend "
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Texas Trav wrote a tip Aug 2023
Texas158 contributions174 helpful votes
"I should have spent @20 more euros for a view"
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Larbi B wrote a tip May 2023
1 contribution
"Make sure you have internet in your mobile before staying here if you want to stay online !!!"
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Jojuseb wrote a tip May 2023
Germantown, Maryland7 contributions
"Tram is the best option to get there unless you are driving. Only issue is that it is diff to find hotel with all front lights off."
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Not the right property for you?
There are more places to choose from in the Frankfurt area.
PRICE RANGE
$127 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, frankfurt hotel frankfurt, radisson blu frankfurt, radisson frankfurt, frankfurt radisson
LOCATION
GermanyHesseFrankfurtInnenstadt / Bockenheim
NUMBER OF ROOMS
434
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RADISSON BLU HOTEL, FRANKFURT $118 ($̶2̶2̶6̶) - Updated 2023 Prices & Reviews

Frequently Asked Questions about Radisson Blu Hotel, Frankfurt
Which popular attractions are close to Radisson Blu Hotel, Frankfurt?
Nearby attractions include Rebstockpark (0.4 miles), Brentanopark (0.7 miles), and Chillout Coffee & Shisha Bar (0.6 miles).
What are some of the property amenities at Radisson Blu Hotel, Frankfurt?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Blu Hotel, Frankfurt?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Hotel, Frankfurt?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Radisson Blu Hotel, Frankfurt?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Radisson Blu Hotel, Frankfurt?
Conveniently located restaurants include Gorenshi, Ong Tao, and A Casa Lamian.
Are there opportunities to exercise at Radisson Blu Hotel, Frankfurt?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Radisson Blu Hotel, Frankfurt?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Hotel, Frankfurt offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Radisson Blu Hotel, Frankfurt?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Radisson Blu Hotel, Frankfurt?
Many travelers enjoy visiting Cathedral of St. Bartholomew (Dom St. Bartholomaus) (2.5 miles), Goethe House (2.3 miles), and Old Nicholas Church (Alte Nikolaikirche) (2.5 miles).