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Located at silent place facing the river and promenade, 15 min walking from main station, 20 min walking to old town or buisness area.
Rooms are too small and the bathroom with shower and toilet in one room are very amall and not comfortable at...More
Response from Catherine S, General Manager at Ibis Frankfurt CentrumResponded 2 days ago
thank you for your review regarding your stay with us at the Ibis Frankfurt Centrum.
We feel very sorry that the size of bed- and bathroom influenced your satisfaction with your stay.
We agree that lots of our rooms are kind of small....More
First of all I liked that the room was clean, it was very warm, friendly staff that offered us directions and most of all very good location in the centre of the city. I also liked the view on the Main river and a very...More
Thank Bianca F
Response from Catherine S, General Manager at Ibis Frankfurt CentrumResponded January 4, 2017
Dear Bianca F,
We very much appreciate your comments regarding your stay at the ibis Frankfurt Centrum. It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More
The Ibis Centrum is about 600 Meters on foot from the Main Railway Station. The room and bathroom I had was tiny but enough for one night. The rooms are not well isolated to noise from the ajacent rooms and the corridor. The air condition...More
The Frankfurt Centrum is lacerated in a reasonable area by the river and a short walk away from the main rail station. The taxi ride from the airport is about 20 - 30 minutes depending on the time of the day and costs between Euro...More
Response from Catherine S, General Manager at Ibis Frankfurt CentrumResponded 1 week ago
Thank you for taking the time to tell us about your experience at the ibis Frankfurt Centrum. I am sorry that your experience did not meet your expectations.
At ibis, we strive to provide a superior service experience for every customer; therefore your...More
Nice hotel at great location. BUT: in the middle of a heat wave, the air conditioning was not working. I talked to the reception, they said they'd send someone to fix it but never did. When I checked out they said I should email the...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Catherine S, General Manager at Ibis Frankfurt CentrumResponded 4 weeks ago
Thank you for taking the time to share your feedback.
We work hard to deliver an exceptional guest experience, and it's apparent in your case that we fell short.
There has been a misunderstanding between our front office and the maintenace and so...More
$65 - $154 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#12 Best Value Hotel in Frankfurt
#30 Family Hotel in Frankfurt
Non-Smoking Rooms ,
Number of rooms
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