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Favored Hotel Scala

Schaefergasse 31, 60313 Frankfurt, Hesse, Germany (Formerly BEST WESTERN Hotel Scala)
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285 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Santiago, Chile
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a great experience during two separate one-night stays during a 3-week trip through Europe. We stayed in a number of hotels around Germany and London, and this was by far the best value for money. Convenient location; friendly, helpful staff, very clean, comfortable room. Highly recommended.

Helpful?
Thank Margaret S
La Jolla
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Five years ago, I spent a night in this hotel in January and had a very pleasant experience. I re-booked this hotel for a stay in July 2016. The room I was given had a broken air conditioner that wouldn't turn on despite multiple attempts by the staff on a day when the temperatures were over 90 degrees Farenheit! It... More 

Helpful?
Thank Jbp3ynp
AnneSchue, Verkaufsleiter at Favored Hotel Scala, responded to this review

Dear guest, first of all we would like to apologize for the inconveniences you had. We regret that you did not enjoyed your stay. Please note that you have booked a standard room without airconditioning. You got an upgrade to a comfort room. Yes, in this room the remote control of the airconditioning was broken. The aircon just could be... More 

Travelers are raving about these Frankfurt hotels

Taipei, Taiwan
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Strongly recommend this hotel owing to the excellent location, near to a big hub station Konstablewache which links to Frankfurt Messe, Frankfurt Hauptbahnhof and Romer, really convenient for any type of visitors. Hotel is generally clean, but we found two hairs in the linen.

Review collected in partnership with Accorhotels.com

Helpful?
Thank corin227
AnneSchue, Verkaufsleiter at Favored Hotel Scala, responded to this review

Dear Guests, thank you for your stay and for your recommendations. Your feedback is important to us and we value your comments to improve our services. We would like to apologize that not everything was perfect. The laundry company will be informed about your feedback. We hope to welcome you back soon. Kind regards from Frankfurt Your Scala-Hotel-Team More 

Finland
Level Contributor
76 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

Small hotel just a block away from Zeil and Kostablerwache S-bahn station (with direct line to/from the airport and main railway station). Location couldn't be better - close to everything, but on calm street. Rooms are smallish, but not too small, just missing the feeling of spacious luxory. My room had airconditioning, desk, queen bed, armchair, a flat-tv and minibar.... More 

Helpful?
Thank JarCee
AnneSchue, Director of Sales at Favored Hotel Scala, responded to this review

Dear JarCee, we would like to thank you for your time sharing your experience. We are pleased that you enjoyed your time and so we hope to welcome you again! Warm regards, the team at Favored Hotel Scala More 

Chesterfield, United Kingdom
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed April 19, 2016

Room was ok with 2 single beds and small desk but the Internet stopped working. The TV konked out, there was no shower gel left in squeeze bath dispenser and the hairdryer didn't work either. No coffee making facilities didn't help! It was clean to be fair. On checking out and mentioning the problems all I got was "that's strange.... More 

Helpful?
1 Thank Gillywombat09
AnneSchue, Director of Sales at Favored Hotel Scala, responded to this review

Dear Gillywombat09, First of all we would like to thank you for your stay at the Favored Hotel Scala and taking your time writing this review. We are very sorry for all inconveniences during your stay. To use the internet we provide a username and password that is changing sometimes due to security reasons. Maybe, in your case, it has... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 9, 2016

I was there for 5 days and i was very pleased. First of all it is located exactly in the centre of the old town. The main shopping street was just on the corner street and everything else was just minutes away from walking. Room was quite small but cozy. Walls are thin so in the mornings you could hear... More 

Helpful?
Thank MariAdvise
AnneSchue, Verkaufsleiter at Favored Hotel Scala, responded to this review

Dear Guest, first of all we would like to thank you for your stay at our Favored Hotel Scala in Frankfurt. We appreciate your recommendations to other potential guests and for helping them to find a convenient hotel. Your feedback is also important to us and it gives us the chance to improve our services. We hope you will visit... More 

London, United Kingdom
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed February 3, 2016 via mobile

For a 3 star hotel it is very good, central location , super friendly, clean and an breakfast for 14 euro which caters all you would like to eat. Coffee is a bit like black tee but he you can't have it all. I would stay there again 10 min away walking from the city centre etc.

Helpful?
Thank Dhr S
AnneSchue, Verkaufsleiter at Favored Hotel Scala, responded to this review

Dear Guest, thank you for your stay at the Favored Hotel Scala Frankfurt! We are pleased that you liked our hotel. We hope to welcome you back soon. Kind regards from Frankfurt Favored Hotel Scala More 

Vancouver, Canada
Level Contributor
194 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed January 31, 2016

We spent 3 nights here in order to visit Christmas fairs here and in surrounding towns. This hotel is unbelievably clean with excellent services from the front desk staff (handled luggage, recommended restaurants, theatres etc.), cleaning staff, and the breakfast restaurant staff. I must admit the rooms are very small, but had enough space for luggage of two travellers, well... More 

Helpful?
Thank JohnAnn B
AnneSchue, Verkaufsleiter at Favored Hotel Scala, responded to this review

Dear Guest, thank you for choosing our Favored Hotel Scala and thank you for taking the time to review our hotel on tripadvisor. We appreciate your recommendations to others and value your feedback. Kind regards Your team at the Favored Hotel Scala More 

Milano, Lombardia, Italy
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 7, 2016

The hotel is walking distance from main sights. Very good location. However it's missing some character. My room was very clean and HK team has a good eye on details. I definitely noticed that. The hot water comes on after 5 minutes after the water is turned on. This caused a bit of inconvenience. Receptionists were very kind. Room was... More 

Helpful?
Thank Alina C
AnneSchue, Verkaufsleiter at Favored Hotel Scala, responded to this review

Dear Guest, thank you for your stay in our hotel and for taking the time to review our accommodation on tripadvisor. Your feedback is important to us and we will evaluate your comments. We are sorry about any inconveniences you may experienced. With kind regards from Frankfurt Your team at the Favored Hotel Scala More 

Kempsey, Australia
Level Contributor
71 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed January 4, 2016

I didn't mind staying at this hotel. It lacks some character but it has a fantastic location and the room was decent. It warms up nicely and you don't get cold. There is friendly receptionists. There is no safes in the room, which is not the best. There is also no safety latch on the door which I did not... More 

Helpful?
Thank w0rldwanderluster
AnneSchue, Verkaufsleiter at Favored Hotel Scala, responded to this review

Dear w0rldwanderluster, thank you very much for your time sharing your experience. Unfortunately there are no safes in our standard rooms, only in our comfort rooms. You have the possibility to store items in our safe at the reception. You can lock the door from inside by turning the latch to the top. On each floor there is a door... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Our Hotel Scala is located conviently in the city centre of Frankfurt. You will find shops and department stores within a few minutes by walking. Our Hotel provides 40 guest rooms, standard and comfort class. The comfort rooms offer an aircondition and a safety box. All rooms are equipped with private bathroom, hairdryer and cosmetic mirror. The rooms also have free wifi, minibar, telephone and Satellite- TV with more than 100 international TV channels. In the mornings you can enjoy our hot/cold buffet breakfast. Reception is available 24 hours. We look forward to welcome you at the Scala Frankfurt. ... more   less 

Additional Information about Favored Hotel Scala

Address: Schaefergasse 31, 60313 Frankfurt, Hesse, Germany (Formerly BEST WESTERN Hotel Scala)
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $75 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Favored Hotel Scala 3*
Number of rooms: 40
Reservation Options:
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Also Known As:
Best Western Scala
Best Western Frankfurt
Frankfurt Best Western
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