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Steigenberger Hotel Metropolitan

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#60 of 274 Hotels in Frankfurt
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Steigenberger Hotel Metropolitan
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398 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Bruxelles
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 days ago NEW

Stayed in room 311, if you set aside the elevators hidden without any clear marking and difficult to find, the stay was very good. Room is decently sized, and very clean. Air-conditioning not only worked fine, but was very quiet, which does not happen so often. Breakfast was really good with a great variety of really good breads. Only disappointment... More 

Helpful?
Thank gogolino
Kopavogur, Iceland
2 reviews
Reviewed 3 weeks ago via mobile

I have stayed in so many hotels as it is a part of my job. I picked this hotel because I love it's sister Frankfurter Hof and I was with my wife so I wanted it to be really nice in a 5*hotel. BUT the 5/6 floors had renovating work so all halls where full of furnitures and smell of... More 

Helpful?
Thank Albert Ú
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Albert Ü, First of all I would like to thank you for taking the time to write down your comments about your stay at our hotel. I would like to apologize for the inconvenience in regards to our renovation work. As we always continue to improve the standard of the hotel, we are actually pushing the works forward to... More 

Birmingham, United Kingdom
Level Contributor
342 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed October 24, 2016

This hotel is a really great hotel in Frankfurt. Downtown Frankfurt is about a 25 minute walk away but being right next to the main station, you can get the underground train to anywhere in the city really easily for very little money. In addition, there are a number of snack bars and restaurants very close to the hotel. Check... More 

Helpful?
Thank earltubthumper
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear earltubthumpter, thanks a lot for your fantastic comments on your visit at our hotel. It is great to see that you enjoyed your stay with us. Whenever you are going on another trip to Frankfurt we will be more than happy to welcome you again. Kind regards Markus Lindenberg General Manager More 

Newton, Massachusetts
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 23, 2016

Sure, it is not as luxurious as its sister Hotel the Steigenberger Frankfurter Hof. However it still does the trick. It is pleasant, centrally located next to the main train station. decor is sober but does not luck any amenity. This hotel is a very good choice for a business stay.

Helpful?
Thank dcomin
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear dcomin, first of all I would like to thank you for your comments on your stay at our hotel. Thank you also for your recommendation and nice words. We will be happy to welcome you again – also maybe for a privat trip. Kind regards Markus Lindenberg General Manager More 

Level Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 21, 2016 via mobile

I've stayed here six times over the years: the fact that I've returned says something about the place. It's a great hotel: conveniently located for the Hauptbahnhof and the Messe and walking distance to much of the city. My room was spotlessly clean and furnished in a contemporary style. The staff were very friendly, especially the excellent bar man who... More 

Helpful?
Thank George W
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear George W, thanks a lot for your fantastic comments on your stay at our hotel. We are very happy to hear that you enjoyed your 6th stay in our hotel. We would like to forward your very nice comments to the employees. Kind regards Markus Lindenberg General Manager More 

Ottawa, Canada
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 17, 2016 via mobile

Excellent hotel, excellent receptionists very friendly and helpful staff. Fantastic room, wonderful and elegant breakfast. Specious room, I was upgraded to a quite double room. Location is not bad, as very close to the main railway station and to shopping areas.

Helpful?
Thank Bob S
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Bob S, thanks a lot for your fantastic comments on your stay at our hotel. It is amamazing to hear that you really enjoyed your visit with us. We will definitely forward your praise to all of our employess. Whenever you are going on another trip to Frankfurt we will be more than happy to welcome you again. Kind... More 

Level Contributor
4 reviews
Reviewed October 16, 2016

Wasn't sure what to expect but I relied on the positive tripadvisor reviews. I was with four colleagues, all of us female, and we wanted convenience, comfort and safety. I wasn't disappointed although, in the interest of full disclosure, one of my colleagues experienced a couple of problems with her room. This is an older hotel but it's in pretty... More 

Helpful?
Thank ChristinaFromChicago
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear ChristinafromChicago, First of all I would like to thank you for taking the time to write down your detailed comments about your stay at our hotel. We are very happy to hear that you are coming back and stay once more with us. Kind regards Markus Lindenberg General Manager More 

Montreal, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2016

In a nutshell: greatly appreciated. Everything was excellent and met expectations, particularly the people at the reception who were always more than helpful and efficient in their recommendations. Very clean and if you have some time free in the evening, try the restaurant: not too cheap but a great experience.

Helpful?
1 Thank Nagy H
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Nagy H, Thanks a lot for your fantastic comments on your visit at our hotel. We are very happy to hear that you had an excellent stay at our hotel. We will forward your praise to all of our employees. Whenever you are going on another trip to Frankfurt we will be more than happy to welcome you again.... More 

Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 23, 2016

We were met by very courteous and friendly staff, check-in was quick and efficient. Our room was comfortable and clean with above average amenities. The included breakfast is excellent; we experienced other excellent breakfasts in Germany but none better than the Steinenberger. We checked out and traveled to Wurzburg. When I arrived at Wurzburg, I realized that I had left... More 

Helpful?
2 Thank andovermul
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear andovermul, thank you for choosing the Steigenberger Hotel Metropolitan for your stay in Frankfurt. We are delighted to read your praising words for our team, which we shared immediately. Great that finally everything turnes into good with your forgotten passport and money. It sounds also wonderful that you liked our rich breakfast buffet and the room. We hope to... More 

Level Contributor
3 reviews
Reviewed September 23, 2016 via mobile

Far from our expectation for this 5-star hotel, small room and not impressive hotel service, started to be disappointed from the front desk "welcome" and the really far from expectation breakfast, no coffee offered until you asked, dust vacuuming when customers still in the cafe, only a business hotel and people come and go.

Helpful?
Thank Alice C
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Alice, thank you for your review to your stay at the Steigenberger Hotel Metrolopitan. We thank you for your open words and we deeply regret that we you were not satisfied with the hotel and the service offered. We hope we will be able to welcome you again in the future in order to show you, that we can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
Official Description (provided by the hotel)
From the Steigenberger Hotel Metropolitan it takes only a few minutes by public transport or taxi to the Frankfurt Exhibition and Congress Centre, Frankfurt Airport, the banking quarter and the famous shopping mile, the Goethe Strasse and to the Zeil shopping mall. Other landmarks of the Main metropolis such as the Alte Oper, the theatre, galleries and the Senckenberg Museum are not far from the hotel either. ... more   less 

Additional Information about Steigenberger Hotel Metropolitan

Address: Poststr. 6, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $118 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Metropolitan 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#11 Family Hotel in Frankfurt
#29 Romantic Hotel in Frankfurt
#40 Luxury Hotel in Frankfurt
#40 Business Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from Steigenberger Hotel Metropolitan staff and other travelers.
2 questions
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Questions? Get answers from Steigenberger Hotel Metropolitan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“avoid rooms on the side of main entrance as trafic near station is noisy”
 of 5 bubbles gogolino, 5 days ago | Read review
“Room service makes some really wierd surprise visits after few knocks. I was once in shower when they came in!”
 of 5 bubbles SSPesonen, Jul 17, 2016 | Read review
“We stayed in 512... Can see a couple of skyscrapers toweriing above. Not much of a view.”
 of 5 bubbles kimszath, Jul 15, 2016 | Read review
“Tired? Need to spread out a bit? A junior suite is ideal.”
 of 5 bubbles Jacomb45, Jul 6, 2016 | Read review
“Double rooms have both a tub and a shower. I saw one single room with no tub”
 of 5 bubbles dfuller, Dec 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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