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Steigenberger Hotel Metropolitan

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#42 of 275 Hotels in Frankfurt
Certificate of Excellence
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362 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Melbourne
Level Contributor
251 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The location is great opposite the hauptbahnhof so very convenient if you are coming in and out by train. The bed and shower were fine, and are always important. However, the service was slow in the bar area, but the worst was having cleaning staff come into my room on the day I was checking out when I was in... More 

Helpful?
Thank Caroline B
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Caroline B, thank you for your stay and your associated feedback an thank you, that you have taken the time to share your experience with us. We take open and honest criticism like yours very seriously, as it helps us to maintain our high standards and always to improve our performance. Certainly, it was uncomfortable to view our cleaning... More 

Tipp City, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel staff was very nice and helpful. Located directly across the street from the main train station made for an easy commute to anywhere in the city. The breakfast buffet was very good. I would stay here again.

Helpful?
Thank Douglasb1969
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Douglasb1, thank you for your positive feedback and your associated stay in our hotel. We are pleased to hear, that you enjoyed your stay with us. We would be glad to welcome you again in our Steigenberger Hotel Metropolitan. If you have any further questions, please do not hesitate to contact us again. With kind regards Your team of... More 

Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located just outside Frankfurt main station, this hotel doesn't enjoy a quiet neighbourhood. However inside this goes unnoticed. Service is great, staff is friendly and helpful. Our rooms was clean and quiet, although its room looked at the station building itself. Breakfast was a feast so no bad remarks at all.

Helpful?
Thank Lode V
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Lode V, Thank you for your positive feedback and your associated stay in our hotel. We are pleased to hear, that you enjoyed your stay with us. We place a great value on our services and the quality of our products. As in any large city, the station is a central point where all the people come together. When... More 

New Delhi, India
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Picked this hotel for a 5 nights stay in Frankfurt as it was really close to the train station and the tours departure point for all that we wanted to do in the city. The location is excellent, though as it happens with these spots, it has its share of the city's grimy underbelly. If you can quickly walk past... More 

Helpful?
Thank PSIndia
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear PSlndia,, Thank you for your stay and associated feedback. Thank you, that you have taken the time to share your experience with us. Open and honest criticism like yours we take very seriously, because it helps us to maintain our high standards and to improve our performance. We offer our guests a healthy breakfast buffet. We prepare the hot... More 

Gold Coast, Australia
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Great location, opposite the station.Friendly and helpful staff who spoke to us in English. Nice spacious room, comfy bed, clean and modern bathroom with a bath and separate shower. Delicious breakfast with a large variety of food and beverage including champagne.

Helpful?
Thank bronroberts77
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear bronroberts77, Thank you for your stay and your associated feedback. We would be glad to welcome you again in our Steigenberger Hotel Metropolitan. If you have any further questions, please do not hesitate to contact us again. With kind regards Your team of the Steigenberger Hotel Metropolitan More 

Melbourne, Australia
Level Contributor
156 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Easy to get to after exiting the railway station. First impression at reception was good as a very pleasant girl easily explained the basics of the hotel we needed to know, and then the doorman helped by bringing our bags to the room - good service. The room was average size, had dark coloured wood furniture lightened by cream coloured... More 

Helpful?
Thank Leigh C
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Leigh C, thank you for your positive feedback and the related stay in our hotel. Frankfurt is a very busy city. As in any city the centar station is the focal point where all the people come together. We are pleased to hear that we were able to inspire you with our service and it was no longer to... More 

Lieto, Finland
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 17, 2016

Business travel to Frankfurt. Good connections to airport via train. Railway station is acros the street. Also the connections to Messe Frankfurt is superb from this location. Only cons are mainly caused by the narrow street at the front door. Local homless people are surrounding the area and makes it almost perverse contrast to this fine hotel glamour.

Helpful?
2 Thank SSPesonen
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear SSPesonen, thank you for your positive feedback and the related stay in our hotel. Frankfurt is a very busy city. This is not to avoid directly at the main train station. As in any city is the focal point where all the people come together. We are pleased to hear that we were able to inspire you with our... More 

Daytona Beach, Florida
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 15, 2016

Location, location, location! The hotel is directly across the street from the Hauptbanhoff--Frankfurt's main train station. Exit the station at the north entrance (at gleis/track 24, and a crosswalk takes you directly to the front of the hotel. Great base for exploring the city! Buy Family Day Cards for up to 5 people on one rail pass for unlimited travel... More 

Helpful?
Thank kimszath
Ottawa, Canada
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 7, 2016

Location close to train station efficient for transportation (but note that this is hardly the best area in town). Hotel is a bit dated, but sound isolation is excellent (noise no problem even in rooms facing the train station) and breakfast is good (eggs served to order). Rooms have a decent size, but impression could be much improved if they... More 

Helpful?
Thank Haakon_can
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Haakon, Thank you for your feedback and the associated stay in our hotel. We are pleased that you had a pleasant stay with us. Of course we are aware that is the main station in Frankfurt with one of the hot spots in the city. But within the hotel, you do not notice the vibrant neighbourhood. Through our excellent... More 

Adelaide, Australia
Level Contributor
133 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 6, 2016

This was our third stay at the hotel and the best, although I've rated all equally highly. We were upgraded to a junior suite, which was nice because we had just travelled for some 25 hours from Australia and were very tired. Other aspects, though, were unchanged from our previous visits: the excellent breakfast (we ordered porridge and eggs benedict);... More 

Helpful?
Thank Jacomb45
flemingshotels, Manager at Steigenberger Hotel Metropolitan, responded to this review

Dear Jacomb45, thank you for your positive feedback. We are pleased to hear that you were happy with our services and the quality of the food dishes. We are also very pleased that you visit us regularly and we can convince you of our quality. We look forward to your next visit to our Steigenberger Hotel Metropolitan. For further questions... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
From the Steigenberger Hotel Metropolitan it takes only a few minutes by public transport or taxi to the Frankfurt Exhibition and Congress Centre, Frankfurt Airport, the banking quarter and the famous shopping mile, the Goethe Strasse and to the Zeil shopping mall. Other landmarks of the Main metropolis such as the Alte Oper, the theatre, galleries and the Senckenberg Museum are not far from the hotel either. ... more   less 

Additional Information about Steigenberger Hotel Metropolitan

Address: Poststr. 6, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $128 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Metropolitan 5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#11 Family Hotel in Frankfurt
#29 Romantic Hotel in Frankfurt
#30 Luxury Hotel in Frankfurt
#40 Business Hotel in Frankfurt
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