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Novum Hotel Continental Frankfurt

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Novum Hotel Continental Frankfurt
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391 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Mishawaka, Indiana
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

This is absolutely the worst hotel I have ever stayed in. We stayed one night and were leaving on the BD Train early in he morning. We walked in to our room and could see stains in the sheets right away, and they only had 1 pillow. We went downstairs and asked for a another pillow and they man at... More 

Helpful?
Thank Chelseag0917
Sydney, Australia
Level Contributor
58 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Now part of the Novum group, the Continental is still one of my favourite hotels, being directly across the road from the Hauptbahnhof (main station). This means that you can be in your room within five minutes of stepping off a train, and it gives the easiest possible access to the airport. At times, I have been in my room... More 

Helpful?
Thank ChrisatSydney
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Very bad customer service.not happy at all. If you want any help they charge you stupid prices for charges. There are plenty hotels in frankfurt you can find better for cheaper. Avoid staying here at all costs.

Helpful?
Thank Surayya1989

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Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is of an acceptable standard. Room was clean with a balcony view. No air-conditioning or fan so room stuffy but over all its fine. The issue I had was the ongoing tram works outside the hotel that went on all day and night with drilling and cutting of metal. In the last 24 hours have managed 3 hours... More 

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1 Thank James S
Bucharest
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 17, 2016

We have stayed at this hotel for 2 nights. The room was clean and spacious. There was no air conditioning, but we have not felt the need since we stayed with the window open. The breakfast was okay, but nothing special. The staff was okay. The greatest advantage and, at the same time, disadvantage of this hotel is its location.... More 

Helpful?
Thank Mihaela80
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Continental Frankfurt, responded to this review

Dear guest, Thank you very much for your feedback. We are delighted that you had a nice stay in our Hotel Continental. We would be very pleased if we can welcome you again soon. Kind regards, Guest Relations Team More 

Level Contributor
7 reviews
4 hotel reviews
3 of 5 stars Reviewed July 25, 2016 via mobile

Some rooms are not airconditioned so we had to pay extra €20 for an upgrade. Elevator is small. Our room is spacious and had a good view of the Train Station. It is also very clean. The area is very busy and restaurants around the area offer different cuisines.

Helpful?
Thank Lailani M
Hamburg, Germany
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2016

I use to stay to this hotel since 2008 every time I go to Frankfurt for business. The room is always nice clean and comfortable. Something very important is that the staff is friendly and always willing to help.

Helpful?
Thank Manuelfromhamburg
1 review
2 of 5 stars Reviewed June 21, 2016

Single bed room is too small. There is no bathroom as a separate room bud the shower is in the hallway. Abouth the shower, it has a clear glass door and on the oposite side of that door is a big mirror what I found very weard because you can see yourself while your showering and to me that was... More 

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Thank Vojin S
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 1, 2016 via mobile

The only only only good thing about the hotel is its proximity to the Frankfurt central station! The size of a double room is smaller than a broom closet, they don't have a coffee maker in the room or an air-conditioner and the tap water is white in colour! The desk staff is rude and unhelpful. We asked if we... More 

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Thank Rujuta s
Rome, Italy
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 12, 2016 via mobile

Hi there, this was not a wonderful choose. So noise and so hot . So near at the station has some disadvantages. So noise during the night and so hot. No air conditioner so I was forced to leave the Windows open. What a mistake. Service too slow but breakfast nice and good. Enjoy!

Helpful?
Thank fabiosax
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome home - in Novum Hotel Continental Frankfurt - close to the main station! The central location in the state capital allows both the business and the leisure travelers all the targets in Frankfurt can be reached quickly and easily. The Novum Hotel Continental Frankfurt is comfortable and contemporary in design, from there you can reach the fairgrounds and the airport optimal. Functional rooms in different categories, free WiFi and an extensive breakfast buffet await every visitor in a newly designed hotel. ... more   less 

Additional Information about Novum Hotel Continental Frankfurt

Address: Baseler Str. 56, 60329 Frankfurt, Hesse, Germany (Formerly Hotel Continental Frankfurt)
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $46 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Continental Frankfurt 3*
Number of rooms: 84
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