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Fleming's Deluxe Hotel Frankfurt Main-Riverside

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347 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Orlando, Florida
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights at this hotel last week. Check in was uneventful (normal for this type of hotel). We waited for our friends at the hotel bar and the bartender was very friendly and helpful with suggestions on dinner and where to go in town. Breakfast was included and was very good! The second night the bartender was ready... More 

Helpful?
Thank FloridaPic
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you very much for your kind feedback. We are very pleased that you enjoyed the stay with us so much. We forwarded your compliments to our barkeeper, Jens! He is looking forward to assist you next time again. Kind regards, Your Fleming´s Team More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice room, very good service and a great breakfast buffé. Beds are very comfortable. Everything was as expected and I would warmly recommend the restaurant which has good and fairly price dining.

Helpful?
Thank Kris L
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you very much for your kind feedback. We are very pleased that you enjoyed the stay with us so much. We are looking forward to welcome you again soon. Kind regards, Your Fleming´s Team More 

London, United Kingdom
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at the Flemings Riverside for a four day business trip to Frankfurt which included a conference which was held in the Hotel. Despite the quirky room layout – the shower is a glass cube in the middle of the room – I enjoyed the stay and the general level of service. Although I have to say that... More 

Helpful?
1 Thank Matt84London
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you very much for stray at Fleming´s Deluxe Hotel Frankfurt Main-Riverside. We are very pleased that you enjoyed the stay with us so much. We are looking forward to welcome you again soon. Kind regards, Your Fleming´s Team More 

New York City, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 20, 2016

Bilal at the front desk had an attitude. First face of the hotel, and for many tourists like us, the first face of Frankfurt. And he works in the *hospitality* industry. We went through 40 minutes of an absolute nightmare with this arrogant and incompetent kid. Ill-trained, rude, and eventually downright nasty. Clearly, he has something going with the acting... More 

Helpful?
Thank Avid T
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Mr. Avid T, Thank you very much for your stay at Fleming´s Deluxe Hotel Frankfurt Main-Riverside and for your feedback. I apologize for all inconveniences you had during your stay. I feel very sorry for your experiences you made with my colleague at the front desk! Because I cannot comprehend the entire situation (what happened in detail) I am... More 

Grenada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 6, 2016

Arrived very early and we were able to check in right away. Check in was quick and very friendly. As soon we entered the room, we loved it. Very modern, very comfortable and had everything we needed to make our short stay enjoyable. A bottle of free water, chocolate on the bed, fresh fruits, a well stocked bar, bathrobe and... More 

Helpful?
Thank spice_isle
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear spice_isle, thank you very much for your kind feedback. We are very pleased that you enjoyed the stay with us so much! We are looking forward to welcomeing you again. Kind regards, Your Fleming´s Team More 

Washington, DC
Level Contributor
77 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
2 of 5 stars Reviewed July 5, 2016

I checked in at 9:30 AM following an overnight flight. They told me that my room was ready, but that I couldn't have it until 14:00 (their official check-in time) unless I paid an extra 50 euros. The room is small and the glass shower in the room is odd and can be awkward depending on who you are traveling... More 

Helpful?
Thank JoeLikesBali
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you very much for your time to give us feedback of your latest stay with us. We are sorry that we didn’t meet your expectations with our modern interpretation of a bath room. The open glass shower is a design highlight of Fleming's and can be found in each of our hotels. We also offer rooms with... More 

Chicago, Illinois
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 4, 2016 via mobile

The rooms are nice: quiet, if you pay a bit extra and do not face the street. Breakfast is fantastic. Price is certainly reasonable. Really: much to like! But ... WiFi sucks. Download speed: below 0.7 mps. Upload speed: below 0.3 mps. I mean, seriously?!? That certainly doesn't allow you to watch video over the net, but it even does... More 

Helpful?
Thank Haruhl
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Haruh, Thank you very much for your stay at Fleming´s Deluxe Hotel Frankfurt Main-Riverside. We are pleased that we met most of your expectations. We absolutely understand your point of view regarding the poor WiFi performance! Unfortunately we don´t know why the performance was so low. Just 2 month ago we improved our WiFi connection for more guest satisfaction!... More 

Leuven, Belgium
Level Contributor
148 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 4, 2016

Hotel situated near the river which is nice on a sunny day. alas when I stayed there it was raining.. rooms are spacious and modernly decorated with the shower being in the middle of the room which was a surprise. The views from the room were non existant and mine overlooked the parking lot and the backs or other buildings.... More 

Helpful?
Thank mbfdtravel
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, Thank you very much for your stay at Fleming´s Deluxe Hotel Frankfurt Main-Riverside. We are very pleased that you enjoyed the stay with us! If you like to have quiet room with skyline view please ask the reception. Even the rooms to the main street are quiet and provide a nice view of the river. We are looking... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 24, 2016 via mobile

This is a tough hotel to rate. We ended up in the Fleming's due to an overbooking of a competing hotel and, well, it's an oddball. At night the hotel screams 'old'. The room, the lights, everything really, is lit up in yellow-brown tones. The hotel feels very old - which is odd really seeing it has only recently been... More 

Helpful?
Thank Jon H
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Jon, Thank you very much for you detailed feedback of your last stay. We are sorry that the exterior view did not meet your expectations. The open glass shower is a design highlight of Fleming's and can be found in each of our hotels. We also offer rooms with separate showers. Please inform the reception next time so we... More 

NYC
Level Contributor
137 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
2 of 5 stars Reviewed June 3, 2016

I recently stayed here for a business trip and only stayed there because it had a 5 star rating and was close to the European Central Bank for my meetings. In hind sight, I would have stayed elsewhere a bit further away. I was unfamiliar with the Fleming's hotel brand before booking this property so I did not know what... More 

Helpful?
Thank NYCworldtraveler2
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear guest, thank you very much for your detailed feedback of your last stay with us. We appreciate your critical remarks, because this is the only way to improve our services. And we apologize that we didn´t meet your expectations during your stay. The open glass shower is a design highlight of Fleming's Hotels and can be found in each... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The ideal starting location from which to attend business appointments and to go on personal discovery tours into the heart of the pulsating metropolis: the hotel is very centrally and conveniently located in the Frankfurt inner city, in direct proximity to the Main. The new European Central Bank, as well as the subway and S-Bahn are within walking distance. Easily within walking distance is the "Schone Aussicht" (beautiful view) with the small Main bridge and an unforgettable view of the Frankfurt skyline, which can also be enjoyed from the 6th floor. One floor is fully dedicated to the needs to business travelers. The business rooms are furnished with a generously sized writing desk, a 37 inch LCD TV, a coffee and tea bar, and an ironing station and special amenities that put the finishing touches on your business trip. In addition, there are non-smoking and handicap-accessible rooms. Starting at business class, we provide attentive room service, free newspapers and minibar, and an optional pillow menu. ... more   less 

Additional Information about Fleming's Deluxe Hotel Frankfurt Main-Riverside

Address: Lange Str. 5-9, 60311 Frankfurt, Hesse, Germany (Formerly Steigenberger Hotel Frankfurt-City)
Location: Germany > Hesse > Frankfurt
Price Range: $113 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleming's Deluxe Hotel Frankfurt Main-Riverside 5*
Number of rooms: 149
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#38 Business Hotel in Frankfurt
#45 Luxury Hotel in Frankfurt
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