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Gerbermuehle Hotel

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#84 of 274 Hotels in Frankfurt
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111 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Reviewed 3 weeks ago via mobile

I have just checked out here after three days of business trip. The staff were excellent and the bar, restaurant and breakfast were all very good. The smoking bar is a nice size and has good ambience if you can stand smoking. BUT the rooms are in urgent need of upgrade. I had a suite-which really meant it was a...

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Helpful?
Thank JamesD662
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear Guest JamesD662, Thank you for sharing your impression following your recent stay at the Gerbermuehle Frankfurt. I much appreciate your compliments about the team and rest assured I have shared your praise with my colleagues. Indeed, we have fantastic people working here. I'm very sorry that our rooms don't conform to your requirements but our rooms have all those...

Herzlia, Israel
Reviewed August 8, 2016 via mobile

Came here for business. Lovely cool white room, with nice bathroom, big bed, lovely view. Dinner in the restaurant was excellent, Weiner Snitzel and potatoes. Then wine in the beer garden. Beautiful views of the river, lovely service. Breakfast perfect, omelette, Cheeses, fresh fruit juice, coffee. I would go back tomorrow for a week if I could.

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Helpful?
Thank Adrienne724
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear Mrs Adrienne 724, thank you for your review following your recent stay with us. We are very happy to hear that you have enjoyed your stay with us and that everything was to your entire satisfaction. We certainly enjoyed looking after you and we look forward to welcoming you back to Gerbermühle Frankfurt. Kamil Michalski Guest Relation Manager Gerbermühle...

Reviewed June 28, 2016

I want to share my wonderful experience here at the Gerbermuehle Hotel. First of all I will start off saying coming from the US and living in California I have pretty high standards of hotels and the Gerbermuehle lived up to everyone of my standards. The hotel had quaint character. From the character in my suite, to the hotel lobby...

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Helpful?
Thank Alicia U
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear Alicia U, Thank you very much! What a great and encouraging feedback following your recent stay at the Gerbermühle Frankfurt. I am so pleased to read that we were able to meet and exceed your expectations. All of us are very happy about your compliments to the team, which I will certainly share with everyone. We're very much looking...

Jakarta
Reviewed June 7, 2016 via mobile

Based on the review, I thought that this would be a nice boutique hotel. Turned out a simple hotel with minimal front desk service: no city knowledge, just good for booking taxi. The room has minimal furniture, small sofa, mismatch study desk and German's bed: 2 twin beds in 2 different set of sheets for its jr suite. When I...

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Helpful?
Thank Svidss
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear Svidss, thank you for sharing your impression following your recent stay at the Gerbermühle Frankfurt. I am delighted to read that you enjoyed the parks and the close proximity to the river main. We're very sorry, that you didn't get enough information about the city. Normally, our personal can inform our guests knowledgeably. We deeply regret that you weren't...

Salisbury, United Kingdom
Reviewed March 30, 2016

we had a suite,which was the size of a comfortable flat in london.the hotel itself looks dark and cold and the smell of cigarette smoke is overwhelming! we had a private room for dinner and the quality of the food was excellent ,as was the choice of wines.we had an early start before they served breakfast and we asked if...

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Helpful?
Thank maria l
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear marialD5651VG, Thank you for sharing your impression following your recent stay at the Gerbermühle Frankfurt. I am delighted to read that you liked the room, where you stayed in our hotel, last time. I'm very sorry, that you felt disturbed by the smoke but smoking in the bar is allowed because we want to give all our guests the...

Athens, Greece
Reviewed January 4, 2016

Stayed over Christmas with family. I had expected more, since the place is known for its Sommergarten and restaurant. Service in the restaurant (incl. room service) was great. The same does not apply also to the hotel personnel. Overall very clean, however even the suites have limited furniture and feel rather empty (i.e. very uncomfy and small sofas). The restaurant...

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Helpful?
Thank Georgios N M
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear Guest Georgios N M, Thank you for staying at the Gerbermühle Frankfurt and thank you for sharing your personal experience. We evaluate such comments very carefully as the comfort of our guests is our top priority. I much appreciate your compliments about the restaurant team and I am sorry to read that our hotel personal didn't convince you. I...

Brussels, Belgium
Reviewed December 28, 2015

The minute you come into the hotel , there is a strong smell of cigarettes. Apparently it is allowed to smoke in the bar which is in the entrance to the hotel, door all open. I dont understand what kind of management allows this kind of a thing!! I would not recommend to families with children. The rooms are clean...

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1Thank elvishlei
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear guest elvishlei, Thank you so much for taking time to write about your stay at Gerbermühle Frankfurt and also for the nice words about our hotel rooms. The hotel is completely non-smoking with one smoking area in our bar. Normally, our guests aren't disturbed of the smoke in the hotel, because the door of the bar is always closed...

BS-Salmunster
Reviewed December 13, 2015

We a group of business associates (and friends) got together at the Gerbermuehle for our annual Xmas dinner, and one and all praised the food a and service, excellent from start to finish we were 8 different nationality's and everyone found something to there liking. Those not from the Rhine Main Area stayed overnight and all found the accommodation very...

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Helpful?
Thank hallf
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear Guest half, It is great to hear that you had a nice stay in our hotel and restaurant! Thank you for taking the time to review the Gerbermühle Frankfurt. I have certainly shared your review with my team, which is also very proud to have made your stay a perfect one. We are very much looking forward to the...

london
Reviewed October 14, 2015

I stayed here for 1 night on business and overall found it to be mainly fine. I liked the quiet location in the park by the river but found it a little out of the way when it came to going out for dinner. A taxi was always needed. Nicely renovated building, lobby area clean and well kept and the...

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Helpful?
Thank 44holden
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear guest 44 holden, It is a pleasure to read your feedback following your stay at the Gerbermuehle Frankfurt. Thank you for your positive and encouraging feedback. I am so happy about your compliments to the team, which I will certainly share with everyone. Our team is indeed great, very dedicated, eager to help and always striving to exceed guest...

Kosice, Slovakia
Reviewed September 9, 2015

We arrived quite late at night but we were given a very friendly welcome. The hotel and its garden restaurant are just by the river but it is not far from the centre. Our room was extremely clean and there was everything we needed, the rooms are really well equipped and very well organised. The minibar is free and the...

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Helpful?
Thank Silvia S
GerbermuehleFFM, Leiter Gästebetreuung at Gerbermuehle Hotel, responded to this review

Dear Silvia S, thank you for staying at the Gerbermuehle Frankfurt and thank you for sharing your personal experience. I much appreciate your compliments about our team which I will certainly share with everyone. You're right. The area is perfect for guests who like to take a walk or bicycle ride but have to work in the city. I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
One of the most beautiful spots in Frankfurt is open to the public.A building that is part of Frankfurt’s history has been creatively renovated and is now waiting to be admired. Visitors and sun-worshippers can unwind in the Gerbermühle’s well-known Summer Garden. Gourmets and connoisseurs will find the restaurant with its Winter Garden and adjacent terrace a unique spot to celebrate and spend unforgettable evenings. Travellers and business guests alike will find the Hotel Gerbermühle an ideal location for perfect nights and rewarding days. ... more   less 

Additional Information about Gerbermuehle Hotel

Address: Gerbermuehlstr. 105, 60594 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $97 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gerbermuehle Hotel 4*
Number of rooms: 19
Reservation Options:
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Hotel Style:
#22 Business Hotel in Frankfurt
#30 Romantic Hotel in Frankfurt
#50 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from Gerbermuehle Hotel staff and other travelers.
2 questions
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Questions? Get answers from Gerbermuehle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Marianne suite was huge, clean and”
 of 5 bubbles 851aliciau, Jun 28, 2016 | Read review
“for a longer stay the suites are great”
 of 5 bubbles marialX7709AA, Mar 30, 2016 | Read review
“Dont go. Dont eat there.”
 of 5 bubbles elvishlei, Dec 28, 2015 | Read review
“Try for a room not on the parking lot side of the hotel.”
 of 5 bubbles Maui808Travelers, Jul 26, 2015 | Read review
“If you need internet, ask the desk attendant if there is a room that has good reception.”
 of 5 bubbles JBicrs, Apr 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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