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We like coming here for 1 or 2 nights to break up our drives to the north or -as in this case- to go to the Coldplay concert and to have a place to sleep after the event. We like the value for money here...More
Thank Natalie B
Response from 1049Novotel, Front Office Manager at Novotel Frankfurt CityResponded 4 days ago
thank you very much for your great review at TripAdvisor.
We are very happy, that you have spend a good time at the concert and our house.
We are looking forward to your next stay!
Front Office Manager
The hotel is located naar Messe rail station, which takes you at a max of 10 min in the centre of the city.
We booked a superior room, which I would recommend. The bed was very comfy! The room is a bit larger as the...More
We stayed for 4 nights, the room was nice, the food at the hotel restaurant was good. The receptionist was impatient, Unpleasant, and a bit hostile. Never offered any help, not smiling and make you feel like you are disturbing him and not welcome to...More
1 Thank 194catalinay
Response from 1049Novotel, General Manager at Novotel Frankfurt CityResponded 2 weeks ago
I wish to refer to your feedback concerning your stay in our hotel! First of all, please accept my apologies for all the problems and discomfort you experienced during your stay.
I am so sorry that your experience did not meet your expectations...More
Having driven well over 700 km you hope to be welcomed by a friendly receptionist. We weren't. The male night receptionist really couldn't care less. To add insult to injury the room we got (room 423) smelled of stale smoke.
However the morning breakfast buffet...More
1 Thank Vintherbottom
Response from 1049Novotel, Front Office Manager at Novotel Frankfurt CityResponded 2 weeks ago
Dear Mr. Vintherbottom,
thank you for taking the time to tell us about your experience at the Novotel Frankfurt City. I am sorry that your experience at check in did not meet your expectations; please allow me to express my sincerest apologies.
I have already...More
$57 - $142 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#37 Luxury Hotel in Frankfurt
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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