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Novotel Frankfurt City

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Lise-Meitner-Str. 2, 60486 Frankfurt, Hesse Germany
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (278)
Room & Suite (107)
Dining (41)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Frankfurt City
Updated 10/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#91 of 297 hotels in Frankfurt
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Novotel Frankfurt City welcomes guests with a design concept for the future. Bright colours, natural materials and ergonomic design characterise our 235 spacious, airconditioned rooms and 11 meeting rooms. Right in the city centre, only 500 m from the exhibition centre, 2 km from the main train station and close to two golf courses, this 4 star hotel is ideal for a business trip or holiday. Relax and revitalise with our restaurant with Mediterranean cuisine, gym, sauna, solarium and jogging track.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Wifi
Sauna
Restaurant
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, German
1,126Reviews9Q+A47Room tips
Traveler rating
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Popular mentions
ItisMike wrote a review Feb 2020
Dublin9 contributions7 helpful votes
A good solid hotel, good for families as they have interconnecting rooms. The location at first impression felt like a middle of nowhere business park, but it’s very close to the Frankfurt West train station so accessible the city. There are not many good/drink options around to stumble upon so you have to know where to look. Pizza Paolo was our favourite option. There’s a Rewe supermarket nearby also, which is handy.
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Date of stay: February 2020Trip type: Traveled with family
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Honey wrote a review Feb 2020
Singapore, Singapore44 contributions24 helpful votes
Hotel needs urgent upgrade. Rooms are dated. We were taken aback when we entered our room. We have stayed in Novotel hotels in other countries but this one lacked character. Carpets in the corridor too were run down. Most of the front desk staff was rude and disinterested. During our stay, there was a lot of noise in our room due to some major repair(ducting) work .A lady at the frontdesk told me that she would check and update me . When i enquired again (after an hour ), i was told  that no repair work was underway.  Seriously!!! When I marched to the frontdesk and asked for an explanation; I was put through customer relations manager, who was kind enough to explain me the cause , completion time and offered a room change if required. A drab hotel with drab ambience.  Avoid.
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Date of stay: November 2019Trip type: Traveled as a couple
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Response from NovotelFrankfurt, Guest Relations Manager at Novotel Frankfurt City
Responded Feb 27, 2020
Dear HG1011, I am very sorry that you didn't like it here with us, and also that the solution I offered, changing rooms, could not improve your experience. Please excuse that the communication of the construction work in our elevator shaft was contradictory. We should have offered a solution here immediately. When planning the work, we naturally took care to choose a time when as few guests as possible were present. The work has already been completed and there should be no further disturbance. We are of course planning further improvements and I hope that we can welcome you back in the future to convince you of our quality. Best regards, Lars Paschold Guest Experience Assistant
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sotiris k wrote a review Jan 2020
Deryneia, Cyprus14 contributions18 helpful votes
you can walk to the city. Reception was very good, restaurant good service, very good and kind barman. breakfast was nice . Computer for children to play games, mini soccer game to play. Very small gym.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
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Maja Janik wrote a review Oct 2019
120 contributions3 helpful votes
+1
We stayed here for 2 nights, when we visited Frankfurt Motor Show in Sept 2019. Very good services - very good breakfast (bufet style), cleaning services each day, nice rooms with comfortable beds, helpfull staff. Near to Frankfurt Messe (8-10 minutes walking), near to railway station, approx. 20-30 minutes walking to the centre (square with town hall). Hotel has some small wellness (sauna). Recommend for single travelers, also for families. Just one negative - some noise into rooms oriented to railway. We were in room on the 7th floor, slept with open window, quite good, but friends from the 3rd floor heard much more noise from rails.
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Date of stay: September 2019
Value
Location
Service
Trip type: Traveled on business
Room Tip: Higher floor = less noise from rail (oriented to east). Quieter rooms are oriented to west.
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588pierre wrote a review Sep 2019
Wavre, Belgium1 contribution1 helpful vote
This hotel is not at all representative of a Novotel. It's old and needs investments in fournitures, carpets, bathroom, non existing climatisation and even their... iron. It's not a disaster, still clean, but it's old and NOT worth the price ! Really too bad for such a nice city as Frankfurt. To finish on a positive note : the elevators were modern.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
1 Helpful vote
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Response from NovotelFrankfurt, Guest Relations Manager at Novotel Frankfurt City
Responded Sep 30, 2019
I'd rather have 588pierre, Thank you very much for your rating and the honest words. I am sorry that you were not satisfied with your stay with us. We continue to work on ourselves and hope to be able to offer you a better impression in the future. The carpets, for example, will be replaced this year in all corridors and rooms. We also hope to be able to renew parts of the furniture and the bathrooms soon. Our rooms have been air-conditioned since the opening of the hotel. Did you have any problems with this? If so, I suspect a defect in the control of the room and it would be a great help if you could tell me more details about your stay to check this (room number, booking number or your full name would suffice). I would be very pleased if you would contact me by e-mail to Lars.Paschold@accor.com . I hope that in the future we will get the chance to convince you again. Until then I wish you all the best and look forward to hearing from you. Best regards, Lars Paschold Guest Experience Assistant
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PRICE RANGE
$68 - $159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel frankfurt city hotel frankfurt, accor frankfurt city, frankfurt novotel
LOCATION
GermanyHesseFrankfurtInnenstadt / Bockenheim
NUMBER OF ROOMS
235
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Frequently Asked Questions about Novotel Frankfurt City
Which popular attractions are close to Novotel Frankfurt City?
Nearby attractions include Senckenberg Natural History Museum (Naturmuseum Senckenberg) (0.5 miles), Bockenheimer Warte (0.5 miles), and Skyline Plaza (0.6 miles).
What are some of the property amenities at Novotel Frankfurt City?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Novotel Frankfurt City?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Novotel Frankfurt City?
Yes, parking is available to guests.
What are some restaurants close to Novotel Frankfurt City?
Conveniently located restaurants include African Queen, Namaste India, and Restaurant Sèvres.
Are there opportunities to exercise at Novotel Frankfurt City?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Novotel Frankfurt City?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Frankfurt City?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Frankfurt City offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Frankfurt City?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Novotel Frankfurt City?
Many travelers enjoy visiting Cathedral of St. Bartholomew (Dom St. Bartholomaus) (1.8 miles), Goethe House (1.6 miles), and Old Nicholas Church (Alte Nikolaikirche) (1.8 miles).