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Novotel Frankfurt City

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Novotel Frankfurt City
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735 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Eindhoven, The Netherlands
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Good enough for business and overnight stay when traveling. This Novotel is a more average hotel, with a location near the Messe. More geared towards business stay. Surrounded by large buildings, not much to do/see. Reception friendly but slow. Mostly due to a trainee and a bus load new arrivals. Small room with queen size bed and sofabed. Both with... More 

Helpful?
Thank Roland B
1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Roland B, thank you very much for sharing your experiences during your stay at TripAdvisor. We regret that we could not meet your expectations and you are not planning to stay with us again. As you mentioned, we are located in a business area, but very close to the biggest shopping center in Frankfurt and the city center can... More 

Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 3 weeks ago

nice hotel but a kittle bit far from the center you can use taxis to get to the center there are a lot of them waiting outside the staff is very friendly the next time in frankfurt i wil consider stying there again

Review collected in partnership with Accorhotels.com

Helpful?
Thank meravw2016
1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear meravw2016, thank you very much for sharing your experience at the Novotel Frankfurt City at TripAdvisor. I appreciate that enjoyed your stay and that you mentioned the friendliness of our staff. To reach the city center you can also take the public transportation or like you did a taxi. I hope that we will welcome you again in the... More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is well kept, Reception is good, Breakfast is good, housekeeping is terrible, didn't change bed sheets all five nights! Child had a noise bleed, she made the bed with blood stains on pillows!

Review collected in partnership with Accorhotels.com

Helpful?
Thank Travel_Dude106
1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear Travel_Dude106, Dear Novotel Frankfurt City guest, thank you very much for sharing your experiences at the Novotel Frankfurt City on TripAdvisor. We had already an Email conversation about the problem with your bed sheets, but I will also take the opportunity to apologize again for this incidents. This is not how our housekeeping usually works and we already took... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

I have nothing bad to say about the personel, or the room at Novotel Hotel, BUT the payment procedure is a disaster. I have stayed at Novotel 2 times and both times, they have screwed up the payment. The first time was Novotel in Freiburg. They accidently charged us twice – of course when we got home we contacted them,... More 

Helpful?
Thank Thomas L

Travelers are raving about these Frankfurt hotels

Ljubljana, Slovenia
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Everything in big hotel close Frankfurt-Messe was on a really high level and I am really sorry we were staying there only one night. Rooms are nice, spacious, clean with all possible equipment, staff professional and friendly. As it's big hotel with many groups that are comming by buses you should count on taking more time for breakfast. It's really... More 

Helpful?
2 Thank 24LiZa
1049Novotel, Front Office Manager at Novotel Frankfurt City, responded to this review

Dear 24LiZa, thank you very much for your positive feedback on TripAdvisor. We appreciate very much your comments about our rooms and staff. On we other side we would like to apologize if breakfast was effect by the big groups we have here in the summer weeks. We hope to welcome you again in the nearest future. Kind regards, Anja... More 

Singapore, Singapore
Level Contributor
73 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed July 22, 2016

Novotel Frankfurt City is a good place to stay in Frankfurt. Location is good for visiting the trade fair and we were lucky to get a bigger room while we stayed there. It lives up to the standard you can expect from a Novotel and as such it is good value for money. I am happy to come back when... More 

Helpful?
Thank szplsr
Netherlands
Level Contributor
84 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 21, 2016

I am frequently visiting Frankfurt for business. I usually stay in the same hotel. This time I had to switch to another place and ended up in Novotel down town. The hotel is well located and has a business flavor but not more than that. Staff was running around during breakfast to clean tables to get everyone seated. It was... More 

Helpful?
Thank BernardoNetherlands
Nairobi, Kenya
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 20, 2016 via mobile

The accomodation was clean and practical for comfortable travel. The food was good and fresh. The rooms however do not have water. It however can be purchased downstairs at the vending machine. Wifi is free and fast. The hotel is 5 minutes away from the train station making it easy to access.

Helpful?
Thank NjeriJ
London
Level Contributor
142 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 6, 2016

I have stayed twice now for business in the past month, good friendly staff, clean rooms, good bar and nice breakfast spread. I have no complaints and would happily go back. The hotel offers good value! I also recommend the Mexican Taco place around the corner !

Helpful?
Thank tdowney98
1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear tdowney98, thank you very much for sharing your experience at the Novotel Frankfurt City at TripAdvisor. We are very happy that you have enjoyed both of your stays. We really appreciate your positive words and we are looking forward to welcome you again in the nearest future! Kind regards, Sarah Beckmann General Manager More 

Worcester, UK
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 1, 2016

Stayed here on business and found all the services provided are in keeping with what you'd expect from the Novotel brand in Europe. It's functional and handy for most of the travel routes into Frankfurt city. The hotel bar is small, but friendly and there is food available. The buffet breakfast is varied. So, it meets the needs of the... More 

Helpful?
Thank Chronicle1
1049Novotel, General Manager at Novotel Frankfurt City, responded to this review

Dear Chronicle1, thank you for taking the time to share your experience at the Novotel Frankfurt City at TripAvisor. It is a great pleasure that we could meet all your expectations regarding service, location, bar and breakfast. For very quiet rooms we always recommend to book a superior room. These rooms are all located to the quiet side. On the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Novotel Frankfurt City welcomes guests with a design concept for the future. Bright colours, natural materials and ergonomic design characterise our 235 spacious, airconditioned rooms and 11 meeting rooms. Right in the city centre, only 500 m from the exhibition centre, 2 km from the main train station and close to two golf courses, this 4 star hotel is ideal for a business trip or holiday. Relax and revitalise with our restaurant with Mediterranean cuisine, gym, sauna, solarium and jogging track. ... more   less 

Additional Information about Novotel Frankfurt City

Address: Lise-Meitner-Str. 2, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Bockenheim , Innenstadt
Price Range: $72 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Frankfurt City 4*
Number of rooms: 235
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, ACCOR, Hotwire, Booking.com, Priceline, Travelocity and Agoda so you can book your Novotel Frankfurt City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel
Hotel Style:
#50 Luxury Hotel in Frankfurt
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