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Novotel Frankfurt City

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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Novotel Frankfurt City welcomes guests with a design concept for the future. Bright colours, natural materials and ergonomic design characterise our 235 spacious, airconditioned rooms and 11 meeting rooms. Right in the city centre, only 500 m from the exhibition centre, 2 km from the main train station and close to two golf courses, this 4 star hotel is ideal for a business trip or holiday. Relax and revitalise with our restaurant with Mediterranean cuisine, gym, sauna, solarium and jogging track.
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Property amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Wheelchair access
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Bar/Lounge
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
Location
Full view
87Good for walkers
Grade: 87 out of 100
28Restaurantswithin 0.25 miles
3Attractionswithin 0.25 miles
Reviews (1,043)
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341 results
Traveler rating
58
135
100
29
19
Traveler type
Time of year
LanguageEnglish
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58
135
100
29
19
Show reviews that mention
All reviews frankfurt city usual novotel accor hotels train station standard hotel s bahn comfortable room checking in excellent breakfast main station messe novatel taxi sofa exhibition europe
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1 - 5 of 341 reviews
Reviewed November 7, 2018 via mobile

During my 2018 annual sales trip to Germany I decided to bring my family and try Novotel Frankfurt City. Approximately a month before arrival I contacted the hotel asking about the availability of an early check-in well aware that we had a 32 hour flight...More

Date of stay: November 2018
Thank TravelAlotNZ
Response from NovotelFrankfurt, Leiter Gästebetreuung at Novotel Frankfurt CityResponded November 7, 2018

Dear TravelAlotNZ, I am very sorry that you and your family are already dissatisfied with your stay with us after such a short time. I have received your bookingdetails and your complete e-mail correspondence with us. You wrote to us on 29 October, almost a...More

Reviewed August 14, 2018 via mobile

Good location for Messe Frankfurt. Basic, clean and functional rooms with little additional amenity. Free (unsecured) Wi-fi is a plus, but the TV in my room wasn’t able to show any of the promised UK channels.

Date of stay: August 2018
1  Thank WeAreYork
Reviewed August 1, 2018

The hotel is nice, very clean. The staff is very helpful. We had dinner at the restaurant. The staff made us feel welcome and the food was excellent. We like the cocktails (mojito). Thank you very much!

Review collected in partnership with Accorhotels.com
Date of stay: July 2018
Thank David N
Reviewed July 12, 2018

Check in was quick and everything was explained to us regarding Wi-fi and finding our rooms. We came here as a group of 12 people. This hotel is perfect, very clean and tidy. Rooms are large and comfortable. Bathroom large and had miniature shampoo, shower...More

Date of stay: May 2018
Thank small1223
Response from NovotelFrankfurt, Guest Experience Assistant at Novotel Frankfurt CityResponded July 12, 2018

Dear small1223, thank you for your friendly evaluation. I am very pleased that you and your fellow travellers enjoyed your stay with us so much. I wish you a pleasant journey and many wonderful experiences. Best regards, Lars Paschold Guest Experience Assistant

Reviewed July 10, 2018

The air condition needs to be improved. Not cool enough. Hotel gust smoke in the non-smoking room. The location is not convenience. 20 minutes walk to the nearest train station. No restaurant or convenient store near by.More

Review collected in partnership with Accorhotels.com
Date of stay: July 2018
Thank dannycheung68
Response from NovotelFrankfurt, Guest Experience Assistant at Novotel Frankfurt CityResponded July 12, 2018

Dear dennycheung68, thank you for your evaluation. I'm sorry that not everything during your stay was to your satisfaction. Due to environmental and climate protection, our air conditioning system is set so that no temperature below 20° can be reached. I hope you have sympathy...More

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Questions & Answers
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badar a
July 3, 2018|
AnswerShow all 4 answers
Response from NovotelFrankfurt | Property representative |
Dear Badar a, You can reach the main station from our hotel by taking the S-Bahn from the Westbahnhof. Walk to S-Bahn station: 7 minutes Ride by S-Bahn: 10 minutes Hope to see you soon. Lars Paschold Guest Experience... More
0
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Wmohsin
June 3, 2018|
AnswerShow all 5 answers
Response from NovotelFrankfurt | Property representative |
Good Morning Wmohsin, directly in our house you will find the "Novo² Lounge - Bar - Eatery" where we offer mainly urban cuisine. You can also buy the most important items such as drinks and sandwiches directly in our... More
0
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Google Translation
Abdulwahab O
February 12, 2018|
Answer
Response from Bambang S | Reviewed this property |
You may need to contact the hotel directly either by phone or e-mail. Going around Frankfurt is fairly easy : You can either take a taxi from the airport (right outside the arrival terminal; I am not sure how much it will... More
1
Vote
Room Tips
"Ask for room away from railway track, trains run early and late."
small1223
Jul 12, 2018
Read review
"top floor rooms"
oseni_debola
Apr 3, 2018
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"Far away from the railway"
O9002JMthomasm
Mar 6, 2018
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"High floor room facing away from the main street..."
BambangS
Jan 28, 2018
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PRICE RANGE
$49 - $208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel frankfurt city hotel frankfurtaccor frankfurt cityfrankfurt novotel
LOCATION
GermanyHesseFrankfurtInnenstadtBockenheim
NUMBER OF ROOMS
235
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