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Mercure Hotel Kaiserhof Frankfurt City Center

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Mercure Hotel Kaiserhof Frankfurt City Center
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897 Reviews from our TripAdvisor Community

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Showing 412: English reviews
Bristol, United Kingdom
Level Contributor
113 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Arrived quite late in the evening to check in. Got to the room to find that the double bed room I had booked was actually two very moveable single beds pushed together. Spent most of the night falling down the middle. Also it was a little bit run down, especially in the bathroom with large chips out of the bath... More 

Helpful?
Thank bigrobbo86 .
London, United Kingdom
1 of 5 stars Reviewed 2 weeks ago

I stay at Accor hotels on average 6 nights per month and this by far is the worst I have ever stayed at. I'm a platinum member and was not made to feel welcome at all (even no welcome drink). We booked in for 3 nights and left after 2 (after already paying for all three)as the hotel was not... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank luker2103

Travelers are raving about these Frankfurt hotels

Auckland, New Zealand
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is located a short walk from the maintrain station.I have stayed there many times while in Frankfurt. For a traveller it is close to shops eating areas, the staff are very helpful.the rooms are comfortable tea and coffee making facilities and the breakfast is also very good. I keep returning to this hotel but it pays to book... More 

Helpful?
Thank kiwi262016
London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel was fine but really more of an Ibis than a Mercure, in fact I've stayed in better Ibis. It wasn't bad, just a little run down and in need of some talc. The main issue though was the lack of air con, which on hot summer eveings made sleep difficult and uncomfortable. Like I say, not bad, but... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank P7013OMalext
Oxfordshire, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

We ha a supposedly superior twin room, on entering it smelt musty / frowsty. One of the beds wasn't fit to be slept in, springs were prominently sticking into to you and the base creaked noisily with every movement, quite possibly was broken. When we complained to the receptionist the next morning, he just said the he would get house... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank diane_drewett
Raipur, India
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hi I'm praveen singh..I have visited Frankfurt this july 2016 and i was bit confused about my stay...but finally after all search i got a best deal on this mercure hotel..its best part is location because it's very near to frankfurt main station city centre..hotel is clean nice n worm welcoming staff..highly recommended...close to night life too

Helpful?
Thank contactpraveensingh
Edinburgh, United Kingdom
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I agree with other reviews that the hotel's neighbourhood is not great, but I wanted a cheap place to stay near the train station. I was pleased that it was only a few minutes walk from the station and there are quite a few places to eat in there. McDonalds even had the kiosk machines to order food so I... More 

Helpful?
Thank CrazyUKMan
Bexley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

An ideal location for the main station, clean Hotel with a good variation for Breakfast served in a pleasant dining room. We used this Hotel twice for overnight stays en-route and return. We booked superior rooms; on the outward visit the Bed was very uncomfortable and was able to use a spare duvet to cover the mattress which did help.... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank davidian44
Edinbrugh
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2016

The Accor website gives the impression that there is air conditioning. However the reality is the standard rooms do not have air conditioning. It was high on my list for making choices of which hotel to stay in during a hot summer. However the room I ended up in was on the top floor and had a small balcony. It... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 33graham M
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Hotel Kaiserhof Frankfurt City Center

Address: Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $59 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Kaiserhof Frankfurt City Center 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Quality Inn Frankfurt
Quality Hotel Frankfurt
Hotel Style:
#58 Luxury Hotel in Frankfurt
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