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Mercure Hotel Kaiserhof Frankfurt City Center

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918 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at this hotel and were visiting Frankfurt for both business and some fun. The best thing about the hotel is the location, near the Frankfurt Hbf, the Messe and many nice restaurants. The main shopping area is 15 minutes walk away or if you don't feel like walking you can just take the Underground to... More 

Helpful?
Thank Kanchan P
New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago NEW

When I told the staff that my room smelled like a pack of cigarettes (politely leaving out that it also smelled like a dead animal) they suggested that housekeeping leave the window open. That evening I came back from a day of meetings to a freezing cold room which still smelled badly. I was there for a week and no... More 

Helpful?
Thank nyctraveler257

Travelers are raving about these Frankfurt hotels

Beirut, Lebanon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Location is very good just in fron of the railway station Receptionist very helpful Brekfast very good better than 5 stars hotel (that i use frequently) the furniture in room are very OLD, although i booked the EXecutif room i liked the Nesspresso machine in the room.

Helpful?
Thank remi8
Wellington, New Zealand
Level Contributor
14 reviews
7 hotel reviews
4 of 5 stars Reviewed 1 week ago

Came in from a double long haul flight and this was the perfect hotel to crash for the night. Very close to Frankfurt Main train station. Clean and comfortable at a good price. Close to lots of eating places. Train from airport is the best option 4.65 Euro. Cannot beat that. Good coffee making machine.

Helpful?
Thank KelvinTB
Auckland, New Zealand
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed twice within a week - first room had simply the worst bed we have ever slept on and 2nd room had no air conditioning which is just nuts in this day and age. Safe also didn't work in the 2nd room and it was unable to be repsaired. Staff though were friendly and helpful - lets be honest it's... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank marktrumper
Wellington, Wellington, New Zealand
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Centrally located hotel by the frankfurt hop bahnhof (Main Station) walking distance, hotel is clean and perfect if you have flown in from an international flight to Frankfurt International Airport and are in transit onto another city.

Helpful?
Thank Andrew C
Nairobi, Kenya
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A very good hotel, very close to exhibition centre, Main train station and the city centre. It is clean, the breakfast buffet has a variety to choose from and is perfect to start the day, the service is good and staff are friendly and happy to assist. It is home away from home, try this hotel while in Frankfurt, for... More 

Helpful?
Thank Bijecks
Salvador, Brazil
Level Contributor
553 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 379 helpful votes
2 of 5 stars Reviewed 2 weeks ago

As it can be seen in my previous reviews, I regard myself as a regular in this hotel, for it suits my needs. Staff knows me by name and there is indeed a feeling of coming back home. Most of the previous comments remain anyway, positive and negative. In a way, after so many years coming over, I have the... More 

Helpful?
1 Thank vitorbabrazil
Vasco da Gama, India
1 review
1 of 5 stars Reviewed 2 weeks ago

Mercure Hotel Kaiserhof is a disgrace to the name of Mercure. Even an Ibis hotel would be much better than this Mercure hotel. The rooms allotted to us had no air conditioning, and it was hot and we could hardly sleep. The Mercure Kaiserhof claims to be a four star hotel. But in reality it could hardly be given one... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank agnelofdiniz
Trier, Germany
1 review
4 of 5 stars Reviewed 3 weeks ago

My wife and I and another couple stayed at the Mercure Kaiserhof Frankfurt on 2 occasions during a 5 week holiday in Germany. On the first occasion we stayed for 2 nights and found that our room was small, as we expected, but had no air conditioning. There was a hot spell and we could not comfortably stay in the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank cricket7494
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Mercure Hotel Kaiserhof Frankfurt City Center

Address: Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $61 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Kaiserhof Frankfurt City Center 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Quality Inn Frankfurt
Quality Hotel Frankfurt
Hotel Style:
#48 Luxury Hotel in Frankfurt
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