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Hilton Frankfurt City Centre

#42 of 271 Hotels in Frankfurt
Certificate of Excellence
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Hochstrasse 4, 60313 Frankfurt, Hesse, Germany
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1 room 1 adult
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Hilton Frankfurt City Centre
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1,405 Reviews from our TripAdvisor Community

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Toronto, Canada
5 of 5 stars Reviewed 2 days ago NEW

If you are in Frankfurt for business, this is the place to stay! The hotel is modern, the facilities are excellent and the staff is efficient, helpful and friendly. The public spaces are open and welcoming and the bar and restaurant are first rate. Rooms are comfortable and have all the expected amenities. The fitness center is awesome!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeffrey I W
Oxford, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice Hilton located in central Frankfurt, room was clean, good breakfast selection however with all Hiltons I find the beds a little too hard, personally preference are the beds with Hilton Garden Inn which are adjustable. Staff were great, 35Mb internet speed so very good for Skype and video calls, room service and fitness center all were good. My... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank peterrU2987TE
Rochdale, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the hotel for four days in February 2016. Check in was swift and you are given your room card to operate the lift which should take you to your designed room level. The room was to a high standard and wanted for nothing l could think of. There is a comfortable lobby area, which has the bar... More 

Helpful?
Thank Adrian P
Lisbon, Portugal
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Not far from the commercial heart of Frankfurt the Hilton has a convenient location either for business or leisure. It is a big property with a huge hangar style lobby, not cosy at all. Rooms are spacious and the beds are very good with firm mattresses in perfect condition. The breakfast in the restaurant adjacent to the lobby was good... More 

Helpful?
Thank Mateus V
Zurich, Switzerland
Level Contributor
92 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The Frankfurt Hilton could do with some renovation. Everything in my room looked a bit tired and a few years too old. The lobby space of the hotel is impressive but here as well the details are not great. My basic test of a good business hotel is a good bed, a good shower and fast wifi. The Frankfurt Hilton... More 

Helpful?
Thank zurichgrad
London
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Good central location, rooms are functional, clean with working facilities. There is nothing bad to comment on, other than the slightly soulless nature of the hotel, this is a pure business venue, there is nothing of Frankfurt or Germany really in this hotel. I'd recommend staying here due to its location and lack of any obvious shortcomings, if you are... More 

Helpful?
Thank MLAJF
HiltonFrankfurt, PA to GM at Hilton Frankfurt City Centre, responded to this review

Many thanks for sharing your feedback with the tripadvisor community, MILAJF! We are delighted to see that you enjoyed your business trip and hope that we will be able to show you the heart of Hilton Frankfurt! I am very sorry to see that you missed the personal touch during you stay. We always strive to make our guest feel... More 

Tokyo, Japan
1 review
4 of 5 stars Reviewed 2 weeks ago

Close to shopping,nice restaurants, quiet location. Very pleasant stay. Breakfast is very good. Room size is ok However disappointment on non-free wifi in room, also no free drinking water service for HHowers members. Amenities are a little bit poor (no brand ones, toothbrush etc), free coffee was poor one.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ryohei T
HiltonFrankfurt, PA to GM at Hilton Frankfurt City Centre, responded to this review

Dear Ryohei T, we are glad that you stayed with us and thank you a lot for your review! I am happy to see that you like our breakfast! Of course we do provide HHonors benefits to our most valued guests as you can quite rightly expect from a Hilton hotel. We have the same kind of amenities like every... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Very disappointed with the service; bad smell in the room, poor customer service as well as poor housekeeping, very cold room, yet the location is great but services are extremely poor. Not relaxing room, poor internet connection, some of the staff not friendly.

Helpful?
1 Thank Nilufar F
London
Level Contributor
226 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I used to stay here years ago, when it first opened. The rooms are nice enough, although those on the road side can be noisy. The gym and pool are also excellent. However, the service is weak and rude, especially the young and inexperienced reception staff. Asking for the most basis things was usually too much trouble. They also seem... More 

Helpful?
Thank JonathanKlein
Portland, Oregon
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As other reviewers have described, the Frankfurt Hilton is located within easy walking distance of many of Frankfurt's best shopping, cultural and dining highlights. The hotel is a large property with many advantages and some quirks. The health club and spa facilities are extensive. The health club has a public membership component, too. It was quite busy when I attended.... More 

Helpful?
Thank Pendrake
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