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Savigny Hotel Frankfurt City Messe

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Savigny Hotel Frankfurt City Messe
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577 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Lodz, Poland
Level Contributor
374 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Average value for money. For that price I was sleeping in much better hotels. Location not so bad. 20 min to the city center and about 30 to Romer. Room average size but a little bit old and destroyed - esp in the bathroom overusage visible. Breakfasts regular - choice not so wide. 1 Cheese, 1 ham, 1 salami, basic... More 

Helpful?
Thank Piotr H
Arroyo Grande, California
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

Being my first time to Europe I had grand expectations about what I would experience...my very first interaction was the Hotel Savigny. The staff at the hotel is extremely unfriendly. Not only was it difficult to get even an extra towel, blanket or help with the air conditioning, but they were not friendly which made it worse and they were... More 

Helpful?
Thank awighton

Travelers are raving about these Frankfurt hotels

Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Why should anyone pay 400 USD for a regular room without breakfast if it's a regular hotel? OK: breakfast buffet is very nice, the room was clean and the hotel is well located. But isn't this a standard level in the hospitality business? This review would get a 4th star had we payed 250/300 $ all included.

Helpful?
Thank Cobraphil
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear guest Cobraphil, Thank you very much for the constructive comment. We are happy that you enjoyed our breakfast as well as the hotel room. The room price is subjected to price change. Adopted by the airline industry, since many years the hotel industry also prices hotel rooms subject to supply and demand. You have correctly stated that the room... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Worst hotel I've ever stayed in. Staff prefer to argue rather than provide the service requested. Never experienced staff this rude ever before and I travel every other week. I booked last minute for a trade show and this hotel was the only reasonably priced hotel with availability. Obviously there is a reason for this, bad service! Great location for... More 

Helpful?
Thank Chris E
Savignyhotel, Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear guest Chris E, We highly appreciate constructive critic and always ready to improve on quality and services. Regrettably some Guest expectations are impossible to deliver and thereby it is construed and interpreted as being rude etc. We regret for not expressing the issue. Thank you for your understanding More 

Los Angeles
Level Contributor
82 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Finally stayed here after a previous reservation and review of charging my credit card even though it was a no pre-payment reservation. The location was nice around the tall buildings and away from the dirty surroundings of the main train station. The hotel lobby was nice and check-in was uneventful. The room was in the West Wing and was nice... More 

Helpful?
Thank globetrekker728
Jeddah, Saudi Arabia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The prices are suitable and I liked the old style , but what I didn't like is that the AC and the telephone in our room wasn't working so we talked to them about the AC and they check it and told us it will start working slowly, but the room was as hell , any ways my dad talked... More 

Helpful?
Thank noranfel
England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 10, 2016 via mobile

The room looks amazing the facilities are quite old. It provided toiletries which are good. Location is good - 10mins walking to central station. However it is quite far away from the tourist attractions such as romer. But overall it was a great stay.

Helpful?
Thank Ssskylover
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 7, 2016 via mobile

I reserved three rooms to myself and the family, we reached early to the hotel, they refused to give us the rooms until 3.00pm, unless we pay 50€ per room, The hotel location is very good, the staff are not friendly in general. The internet was acceptable, we didn't try their food. Housekeeping wasn't good, room cleanliness was bad.

Helpful?
Thank Romel J
1 review
5 of 5 stars Reviewed August 4, 2016 via mobile

The Savigny Hotel is ideally located in Frankfurt. It has a very efficient staff, making your stay particularly pleasant as the people working in both the hotel & resto are always available and willing to help. The room I stayed in (302) was large, comfortable and well-equiped with a large bathroom. As for the breakfast, nothing was missing on the... More 

Helpful?
Thank Wai D
2 reviews
1 of 5 stars Reviewed July 26, 2016

I booked a room in Hotel Savigny (Frankfurt) via amoma.com and I asked a family room for 3 adult persons. On my reservation i saw indeed 1 room, 3 adult people. The amoma website made a reservation for us and we paid 68 euros a night. When we arrived at the Hotel, they gave us a room with only 1... More 

Helpful?
Thank Nick S
Savignyhotel, General Manager at Savigny Hotel Frankfurt City Messe, responded to this review

Dear guest Nick S, Thank you for commenting about your stay at the Savigny Hotel. This enables us to provide further infromation in order to clear any shortcommings or missunderstandings. In this particular case, please be advised that the Agent you booked ( Amoma.com ) is not a contracted partner of our hotel. They buy our rooms from a third... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Located in the heart of the bustling financial district of Frankfurt, a few minutes walk from the exhibition centre, the central railway station and the cultural highlights of the city of Goethe, the MGallery Hotel Savigny Frankfurt City welcomes you with French charm and warm hospitality. Experience the ambiance of our 155 rooms and 4 function rooms with garden views. Enjoy the delicious cuisine in our restaurant, relax on the terrace and enjoy piano music at the bar at the end of the day. ... more   less 

Additional Information about Savigny Hotel Frankfurt City Messe

Address: Savignystr. 14-16, 60325 Frankfurt, Hesse, Germany (Formerly Hotel Savigny Frankfurt City - MGallery Collection)
Location: Germany > Hesse > Frankfurt > Westend-Süd
Price Range: $53 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Savigny Hotel Frankfurt City Messe 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Sofitel Frankfurt
Accor Frankfurt
Frankfurt Sofitel
Hotel Style:
#63 Luxury Hotel in Frankfurt
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