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Jumeirah Frankfurt

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1,016 Reviews from our TripAdvisor Community

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Showing 592: English reviews
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is very modern and is centrally located. I found out on my second day there that there is a huge mall literally adjacent to the hotel entrance!! This was very convenient. There are lots of shops, restaurants and bars all within walking distance. The rooms are spacious and very pleasant to stay in. I highly recommend this hotel... More 

Helpful?
Thank mpapadopoulouuu
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

Milwaukee, Wisconsin
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was in the perfect spot of the city. Right next to the Zeil street , which is an amazing shopping experience. The hotel staff was incredibly helpful , if I needed direction , then they would print it out for me. The rooms were very large and the restaurant was quite good. A shout out to MARCEL ,... More 

Helpful?
Thank shooter7817
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read your detailed review following your experience at Jumeirah Frankfurt. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. Our colleague Marcel will be happy to learn about your compliments. We are looking forward to welcoming you back at Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

Philadelphia, Pennsylvania
Level Contributor
193 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to shopping, restaurants, the river walk, etc. First class accommodations and staff. Excellent gym. Central location (although there's not a lot of interesting things to see in Frankfurt, unfortunately).

Helpful?
Thank Vijante-gigante
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for your positive review after visiting Jumeirah Frankfurt. We are very happy to read that you have enjoyed your stay with us and that everything was to your satisfaction. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comfortable one. Thank you for being our guest... More 

Zurich, Switzerland
Level Contributor
389 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Super location. Right next to Hauptwache S Bahn station and near all the shops. MyZell Mall is right next door. Rooms spacious. Super service; no trouble to get late checkout. Great restaurant with really attentive service. Breakfast is in same place and also really good. They serve until 13:00. Good bar in ground floor but no view. Two things to... More 

Helpful?
Thank oransome
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the... More 

Doha, Qatar
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

When we arrived to the hotel around 1:45PM , the reception said our check in policy start from 3:00 PM , so we been to have lunch outside, when we comeback to the hotel around 3 PM , they said sorry but the room not ready yet, and they said we need only 10 minutes to prepare it for you,... More 

Helpful?
Thank LN A
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you for your comments following your recent stay with us. We have noticed your feedback in regards to your room allocation. Please accept our sincere apologies for the inconvenience caused to you. Rest assured that this has been adressed by the respective department head for immediate action. We certainly enjoyed looking after you and we do hope... More 

Kuwait City, Kuwait
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A luxury hotel in a great location Very A luxury hotel is located in a great location between shops and cafes and the proximity to everything I spent by several beautiful days and memories of a very luxurious I can recommend very strongly I liked the bathroom and a very large and very comfortable I thank the Egyptian Mahmoud employee... More 

Helpful?
Thank HUSSAIN A
Abu Dhabi, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

It is the best hotel you could choose in Frankfurt. However, the house keeping can be improved. The house keepers don't do much cleaning and leave the room. It was dusty under the bed and in few corners of the room. The rest was excellent and very courteous.

Helpful?
1 Thank yahyauae
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, thank you very much for your feedback following your recent stay with us. We are happy to read that you have enjoyed your visit at Jumeirah Frankfurt. Rest assured that your comments about Housekeeping has been noticed. I will make certain that this is adressed by the respective department head for immediate improvement. Please accept our apologies for... More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Modern Hotel in the center of Frankfurt - everything in walking distance. Getting a Taxi is often a small hassle. Rooms are modern and functional. Large TV and floor to ceiling windows so try to stay as high up as possible. Rooms types are a bit disturbing as Deluxe is their entry level and feel a bit tiny. I would... More 

Helpful?
Thank RettNose
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear RettNose, thank you for your feedback following your recent stay with us. We are very happy to read that in general you hav enjoyed your stay with us and that everything was to your satisfaction. Rest assured that I will pass on your comments to the Concierge Team, who will be happy to know that their efforts will not... More 

Pittsford, New York
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for the weekend at the Jumeirah in Frankfurt. Nice hotel in central location yet the décor is a bit too glittery and a bit outdated. The service was great so nothing to complain about there. We just prefer smaller boutique hotels with more modern design.

Helpful?
Thank TirolerNY
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear TirolerNY, Thank you for taking the time in writing a review of your stay with us. We are happy to read that in general you have enjoyed your stay with us. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards Doris Greif General Manager More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hotel, fantastic location right in the centre of the city. Beautiful interiors throughout the hotel, comfortable, spacious bedrooms with every amenity you could ask for. High rooms gave lovely views across the city. Service was impeccable and nothing was too much trouble. Staff were friendly and welcoming and professional at all times. The restaurant called Max On One was... More 

Helpful?
3 Thank Globetrotter2102
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $194 - $760 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Hotels.com, Orbitz, Expedia, TripOnline SA, Hotwire, Booking.com, Cancelon, HotelTravel.com, Odigeo, Priceline, Cheap Tickets, Travelocity and Agoda so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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