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Steigenberger Airport Hotel

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#26 of 268 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Steigenberger Airport Hotel
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2,962 Reviews from our TripAdvisor Community

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Showing 1,592: English reviews
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Reviewed yesterday NEW

clean, quiet, modern, with beautiful gym and pool area, competent and friendly staff, free shuttle to and from the airport, great wifi, great communication beforehand - quick and informative in responding to any questions

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Helpful?
Thank rodneyd573
Almaty, Kazakhstan
Reviewed 2 days ago NEWvia mobile

Only one night. Good staff at the reception. Standard Rooms are very small, but bed & pillows are very comfortable. Internet is available only closer to the door/corridor. Shuttle buses directly to/from the a/p.

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Helpful?
Thank 932Natasha
Mumbai (Bombay), India
Reviewed 3 days ago NEW

I would suggest anyone staying in Frankfurt airport overnight to use this hotel which is claustrophobic filling one gets in the hotels inside the airport complex, although one has to take a hotel bus which has frequency of 20-25 mins and takes about 10 mins in side the broader Airport Area. The experience will be pleasant with courtesy from hotel...

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Helpful?
Thank Bidyut S
Reviewed 3 days ago NEW

we had to fly from Frankfurt airport by night so we choosed the hotel because it was near the airport. The hotel is far from downtown but you can go for free to the airport in the shuttle, and take the metro and in 20 minutes you are in the zentrum.

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Helpful?
Thank O4824QVfernandob
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear O4824QVfernandob, Thank you for your great rating of the Steigenberger Airport Hotel. Our shuttle takes our guests to the airport fast and comfortable, every 20 minutes. Great that we could offer you an additional value with that service. It would be our pleasure to welcome you back again. Best regards, Richard Engelmayer General Manager

Reviewed 4 days ago NEW

Definitely walking distance of airport as was indicated by one review. Good location with shuttle ser vice. Wait was very cold. Perhaps have more service workers at counter at heavy check in and check out times. Train to city was convenient.

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Helpful?
Thank karenmC8703CL
Blue Ridge
Reviewed 5 days ago NEW

I have stayed at this hotel many times over the years and the experience is always wonderful. The frontdesk staff are great, the rooms are clean, and the food is good. Being close to the airport with free shuttle service is a bonus.

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Helpful?
Thank i800381
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear i800381, Thanks a lot for such a positive feedback! We were delighted to read it. We are delighted that youhave stayed with us multiple times already. Did you know that our loyalty program Award World offers exclusive benefits for regular guests like you? Our staff will be happy to give you more information on that when you visit us...

Vancouver, Canada
Reviewed 6 days ago NEWvia mobile

Availed a one night stay in transit .. A massive property with all services & amenities .. We did not dine but saw a decent Dining Rm with full Bar Services .. The Reception & Front Office were courteous & polite .. .. The Rm was exceptionally large with all amenities .. Good value for what we experienced ... Would...

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Helpful?
Thank pradeepbowry
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Pradeepbowry, Such a great feedback is always a great motivation for the whole team. Many thanks for that! We are delighted you enjoyed your stay at our hotel. Our team always aims to fulfill all wishes of our guests. Your great feedback concerning our staff will be forwarding to our employees. Our free shuttle and the location as well...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

I arrived at the hotel today. Asking for a double bed got told it wasn't booked as a double. So I took the standard room allocated. It was filthy with black mould on the floor and finger prints on the wall. I went back to the receptionist and asked for a new room or upgrade. I even agreed to pay...

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Helpful?
Thank dbelam
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear dbelam, First of all we would like to thank you for sharing your impressions during your stay with us. We regret that so far, we have not had the opportunity to speak with you personally about the inconvenience which you have suffered. Please be assured that our entire team is at your disposal and always aims to fulfill all...

Bitburg, Germany
Reviewed 1 week ago

We have stopped here twice (October 2106 and last night). My husband and I love this hotel due to its proximity to the Frankfurt airport and its neighboring walking trails in the woods. This hotel has all the amenities for relaxation and comfort. Great hotel staff who go above and beyond to assist. Beds are comfortable; sauna and steam room...

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Helpful?
Thank Leslie M
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Leslie M., We are delighted you enjoyed our highly professional service and the comfort of our rooms. We are glad, that you were satisfied with our fitness and wellness area “Open Sky” located at the ninth floor with a wonderful view over the Frankfurt Airport. Our shuttle takes our guests to the airport fast and comfortable, every 20 minutes....

Malaysia
Reviewed 1 week ago

Location great, if you are taking long distance trains or any trains to the station at odd hours, i was greeted by friendly Duty Manager and had a great time to unwind and get ready for my very long flight after a very long train ride from Italy. thank you

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Helpful?
Thank Doubletap
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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 20 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 

Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $80 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
Reservation Options:
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#4 Spa Hotel in Frankfurt
#5 Green Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from Steigenberger Airport Hotel staff and other travelers.
15 questions
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Denver, Colorado
7 months ago
Istanbul, Turkey
Coram, New York
over a year ago
Victoria, Canada

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Questions? Get answers from Steigenberger Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“higher floor”
BBSen, 3 days ago | Read review
“Ask for room over looking the walking trails/ woods. Great views on floors 5 and up.”
lesliem132, 1 week ago | Read review
“I've been here more often and all romms were good and quiet”
Bert-JanL, 4 weeks ago | Read review
“Executive Wing. Beware: Rates vary vastly depending on Frankfurt Fair Ground activities.”
martinaY9001JV, Mar 21, 2017 | Read review
“I like high floors”
dushanko, Mar 2, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question