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Steigenberger Airport Hotel

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#28 of 274 Hotels in Frankfurt
Certificate of Excellence
GreenLeadersSilver level
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2,305 Reviews from our TripAdvisor Community

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Showing 1,295: English reviews
Milan, Italy
Level Contributor
228 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had to stay at the airport fir a business just arriving on Wednesday afternoon and leaving early the following morning. It is a perfect solution for that with a convenient shuttle service from and to the airpory

Review collected in partnership with this hotel

Helpful?
Thank Guido P
Mumbai (Bombay), India
Level Contributor
117 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel has a good shuttle service every 15 minutes during day time, and 20 minutes late hours. It's a business hotel with a courteous staff. The food is costly and there is no complimentary breakfast. The free WiFi is only 256 kbps. You have to pay for a higher bandwidth.

Helpful?
Thank Ismailbandook
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Ismailbandook, thank you for your great feedback regarding your stay with us. Many of our guest appreciate the regularity of our free 24 hours shuttle service from and to the airport. We are glad you were satisfied with the service of our staff. We would like to inform you that the price level of our food and beverages correspons... More 

Vienna, Austria
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Steigenberger gives you a certain expectation of a hotel. This hotel doesn't live up to it. The room was totally outdated in 80s red/yellow curtains and cheap wooden applications. The hotel information can only be accessed by a QR code link that requires your mobile to activate GPS. However even that activated the link always told me to switch it... More 

Helpful?
Thank Aviator24
Philadelphia, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

It is inexcusable and almost unimaginable that a luxury business hotel by a major airport has wifi that is so SLOW it's virtually not usable. You can pay EURO 8.00 or get a login to get faster speed, but that gets you from 1999 to maybe 2002. The decor is nice and I'm sure the sheets have a high thread... More 

Helpful?
Thank Dan R
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Dan R, thank you for providing reviews on your experiences. We regret that you were not satisfied with the internet connection. We are already examining alternatives with our internet provider to perform a complete new installation soon. We are glad you enjoyed the design of our hotel. Nevertheless we would be pleased if you would change your mind and... More 

New York City, New York
1 review
1 of 5 stars Reviewed 1 week ago

My first and last stay at this hotel. Junior and Executive Suites antiquated like Motel 6. Broken A/C. Room cleaned by a person that left a foul unbearable odor. I travel extensively throughout the world, and this hotel is NOT 5 STAR!!!!

Review collected in partnership with this hotel

Helpful?
Thank barrywK9468MB
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear barrywK9468MB, Thank you for taking the time to provide reviews regarding your stay with us. We regret that we did not meet your needs with our junior and executive Suite. Among our guests, the executive rooms are very popular and have never received such feedback. We would like to apologize for any inconvenience with the air conditioner. Please rest... More 

Wellington, Wellington, New Zealand
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed during a hot summers day during August. Excellent hotel pick up/drop off service from Frankfurt Airport. On check in was upgraded to a suite, could not fault the suite was very clean with fruit and water. German style Restaurant is connected to the hotel has the buffet there, was really good and fresh food. Only downside was the free... More 

Helpful?
Thank Andrew C
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Andrew C, thank you for your rating of the Steigenberger Airport Hotel on TripAdvisor. We are glad you enjoyed our free shuttle service from and to the airport and the upgrade to one of our suites. It is great to read that you were satisfied with our typical German restaurant "Unterschweinstiege". We regret that you were not satisfied with... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Staff are rude, wifi absolutely useless 256 Kbps, pricey in lobby bar. Breakfast buffet is substantial and good quality, but that does not offset the wifi, staff and price. Would not recommend this hotel and certainly will avoid it in the future.

Helpful?
1 Thank Rod K
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Rod K, Thank you for taking the time to provide reviews regarding you stay with us. We regret that you were not satisfied with the service of our staff and the internet connection and the prices at our lobby bistro bar. Please be assured that we discussed your impression with our employees to improve their service. We would like... More 

Everett
1 review
5 of 5 stars Reviewed 1 week ago

The service and location and rooms were fabulous definitely would come back . Also there was room service and a pool and spa indoor . It was like heaven !! It was also close to the airport so it was convinient for those who just need a place to stay the night

Review collected in partnership with this hotel

Helpful?
Thank 252daysir
San Jose, Costa Rica
1 review
4 of 5 stars Reviewed 1 week ago

Amazingly during my stay at this hotel, i payed the expensiest bottle of water in my entire life 9 euros for it im still wondering how this is possible, just around the corner i bought the same product for 1.55 euros. The place is great, the room i had was double with good space, i recommend it. The cleanliness of... More 

Review collected in partnership with this hotel

Helpful?
Thank falvar_718956
Denver
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Comfortable bed and very nice staff all around. Food in café overpriced with very small portions. The air conditioner wasn't working in my room and I had to repack and move my things to another room. Free frequent shuttle bus to airport. Very, very slow internet.

Helpful?
Thank Derek N
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Derek N, thank you for taking the time to provide reviews regarding your stay with us. We are glad you enjoyed the comfort of our hotel beds and the friendliness of our employees. We would like to inform you that the price level of our food and drinks corresponds to our competitors. We would like to apologize for any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 15 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 

Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $85 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
Reservation Options:
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#4 Green Hotel in Frankfurt
#5 Spa Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#21 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
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