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Sheraton Frankfurt Congress Hotel

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Sheraton Frankfurt Congress Hotel
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488 Reviews from our TripAdvisor Community

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Showing 277: English reviews
London, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very business led hotel, a short 10-15 taxi ride from the airport. Rooms are clean and functional. Aircraft noise can be heard from nearby Frankfurt airport. Staff are friendly and professional. I have stayed here several times on business and would happily do so again.

Helpful?
Thank juliemurphy12016
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Miss Murphy, thank you very much for having taken the time to let us know about your experience. We sincerely hope, that the aircrafts passing by did not affect the quality of your sleep too much. It makes us happy and proud to hear, that you have been satisfied with our service on several occasions. Indeed, we see our... More 

Basel, Switzerland
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Once a year I end up sleeping at this hotel because of a conference I am participating. Rate is ok, but the rooms are still not having a safe - do not understand why, this should be standard these days with everybody carrying a laptop and other gagdets you do not want to leave behind or take with you all... More 

Helpful?
Thank Spanish_Matador
Sarnia, Canada
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here for a week during Automechanika and while out of the way it was a very nice hotel with very good Staff. Rooms were clean and comfortable, my only complaint (most European Hotels) is no place to unpack your clothes. We were in Europe for 15 days (Paris, Frankfurt & Berlin) and basically couldn't unpack? The room was large... More 

Helpful?
Thank C.Parsley
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear C. Parsley, thank you very much for having taken the time to evaluate us. We are indeed very happy that you have enjoyed your stay. Especially your remark about our employees makes us proud. We will take your comment about the space to unpack clothes into account for future maintenance plans. We sincerely hope to may welcome you back... More 

Chicago, Illinois
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

It's not great, but not bad either. The rooms look a bit aged and the staff is not necessarily the most welcoming, but that's somewhat typical in Germany - it's simply cultural in my opinion and doesn't bother me, just warning you so you don't freak out. However, they were quick to attend to our requests during our stay. They... More 

Helpful?
Thank RicardoandIrina
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Irina, dear Ricardo, thank you so much for having taken the time to evaluate us. We sincerely appreciate your feedback as we strive to improve our service consistently. Especially your remark about our employees is very important to us, as they are one of the most important source of comfort for our guests. We train them regularly on all... More 

The Hague, The Netherlands
Level Contributor
184 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a night as I had a meeting nearby the next morning. The property is somewhat old (70's) and rooms have dated furniture but everything you need is there. Staff was very friendly and breakfast is decent but the room(s) were nearly full while I was relatively late. Didn't use the gym in the end but it is... More 

Helpful?
Thank Matthijs K
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Matthijs, thank you for having taken the time to evaluate us. Your opinion matters very much, as we strive to make our guests stay as comfortable as possible. We will take your comment about the furniture and the condition of the room into account for our future maintenance measures. Your remark about our employees makes us very proud, as... More 

London, United Kingdom
Level Contributor
92 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is a large business and tour group hotel fairly near the airport. It has bus and tram stops nearby. The good points of this hotel were: A really nice pool, sauna, steam room and gym - take towel from room and 1€ for locker. Free wifi in room - not sure if this is standard Good quality and tasty... More 

Helpful?
Thank Woobsle
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Woobsle, thank you very much for having taken the time to evaluate us on Tripadvisor. We take your comment very seriously, as we strive to improve our service on a daily basis and need your feedback in order to choose the right direction. We are very happy, that you have enjoyed our wellness facility and that the location of... More 

Chalo Saint Mars, France
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is well located, right within the airport. The rooms are nice with internet available in the rooms and the lobby. Within the large lobby, sandwiches, pastries or coffees could be served by the Starbucks team. Thank you to Ben, one of the French speaking employees!

Helpful?
Thank didierbens
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear didierbens, thank you very much for having taken the time to evaluate the Sheraton Frankfurt Airport Hotel. I am sure, our colleagues (especially Ben) will be very happy about your positive feedback. We would like to let you know, that we from the Sheraton Frankfurt Congress Hotel have a collaboration with "We proudly serve Starbucks", too, and you can... More 

Bloomfield Hills, Michigan
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice clean hotel. Easy to get around the city from here. Good Location for Commerzbank Arena. We had an executive room. The rooms are typical European small size, but clean and comfortable. Would stay here again.

Helpful?
Thank john s
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear John S, thank you for having taken the time to let us know about your stay. We are very happy, that you have enjoyed your stay and that you are planning to come back. We sincerely hope to always meet your expectations. Best regards, Your team of the Sheraton Frankfurt Congress Hotel More 

Coventry, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hotel is good for staying. This hotel is 9 Km of Frankfurt city centre and 9 Km away Frankfurt Airport. This Hotel is one the way to city centre from Frankfurt airport. There are few restaurants around the hotel of different cuisine. My Favourite is Tandoori-Taste. Tram station(Bürostadt Niederrad) is opposite to the hotel and the city centre is... More 

Helpful?
Thank Kashif475
Ricarda G, Personal Assistant to General Manager at Sheraton Frankfurt Congress Hotel, responded to this review

Dear Kashif475, thank you for having taken the time to let us know about your stay. It has been a pleasure to welcome you here as our guests and we are happy, that you have enjoyed your stay. Especially the location seems to have been important for you. But as you have given us the best grades for service and... More 

Zurich, Switzerland
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed July 25, 2016

I feel always as an appreciated customer. Although the hotel is not recently refurbished, the rooms are ok. The infrastructure is good and the location is much better than any hotel in the middle of noisy Frankfurt. It's a 8 minutes walk to the Frankfurter Golf Club, a very traditional club with a long history. Watch the pictures of Steve... More 

Helpful?
Thank mleppen
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The centrally located Sheraton Frankfurt Congress Hotel is set in greenery and has 396 modern rooms, swimming pool, sauna, 2 restaurants, a bar and 14 conference rooms. The rooms and suites feature elegant furniture in warm colours and fine fabrics, thus creating a very pleasant atmosphere.Well-being at its best awaits you in our spacious spa landscape. Switch off during an intensive workout on modern equipment in our newly designed Sheraton Fitness. Swim some laps in our generously sized pool. Leave everything behind and simply relax - either in our Finnish sauna or in the steam bath. We will be glad to arrange a time for you. Discover the numerous jogging paths in the municipal forest right on the doorstep or play to your heart's content on an 18-hole golf course in the adjacent golf club. Pamper yourself with a nice massage at the end. Smokers can enjoy a drink in the elegant Davidoff Lounge. And during summer time it is "Biergarten"time in the Sheraton Frankfurt Congress Hotel.Let us spoil you with international and Bavarian a la carte specialties in our 2 elegant restaurants. Afterwards you are directly whisked to the bar and lounge 44 where you can sip a drink or a cocktail in a cosy atmosphere.Our nice summer terrace and the 14 banquet rooms are perfect for conferences and can seat up to 500 people. Set right by the town forest in the Frankfurt district of Niederrad, the hotel has a very good access to the motorway, the town centre and the international airport.The specially designed communal lounge area features contemporary technology like multiple Internet-enabled workstations with WLAN and laptop connectivity plus printing services. Comfortable seating, a plasma television, refreshments, magazines and games create an welcoming ambience.This meeting point is a cosy place for busy travellers! Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Congress Hotel

Address: Lyoner Str. 44-48, 60528 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Niederrad
Price Range: $78 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Frankfurt Congress Hotel 4.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Sheraton Frankfurt
Frankfurt Sheraton
Hotel Style:
#9 Spa Hotel in Frankfurt
#43 Luxury Hotel in Frankfurt
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