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Steigenberger Frankfurter Hof

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#17 of 274 Hotels in Frankfurt
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1,524 Reviews from our TripAdvisor Community

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Showing 842: English reviews
Kuwait
Reviewed yesterday NEW

The offered prices are not competitive compared with the nearest hotels in my point of view. Eventually, I will repeat the visit again with my family but not as a business trip. It will be a city tour.

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Helpful?
Thank G7603VRmohameds
Oldsmar
Reviewed yesterday NEW

Excellent property and service. Great location for train access and to Christmas markets and shops. Highly recommended. Staff very friendly and helpful. Had a problem with the heater and they responded in minutes with a space heater. Impressive and cozy dining areas.

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Helpful?
Thank Z98ZVgeorgep
Antwerp, Belgium
Reviewed yesterday NEW

What can I say about this hotel? There aren't enough praises for me to tell you what a great place it is! If you are not sure, forget about it and just book it! We had the most magical stay there. The service is just amazing 5 stars and more! The room was so big and clean, beautiful and comfy!...

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Helpful?
Thank h0neysuckle
Roma
Reviewed 4 days ago NEW

The hotel is located in the city centre and offers all the services one can expect. It is so far the best hotel inside Frankfurt. I use it quite often for business trips and I have received always a perfect treatment. Prices are quite demanding, but not so far from the Frankfurt average for this hotel category.

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Helpful?
Thank 970giorgiop
London
Reviewed 5 days ago NEW

We were celebrating my partners 40th birthday in Frankfurt and on arrival they offered us a free upgrade to a wonderful, very large room with a balcony and lots of windows, bright and cosy. The location was perfect walking distance to the christmas market, main tower, river etc... We had a lovely time Thank you! Patricia

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Thank B8734FTpatriciac
Newcastle, United Kingdom
Reviewed 6 days ago NEW

Was in town for a trade show, my wife was unable to join me as planned so tried to enjoy the hotel on my own in between meetings etc. I have stayed in Steigenberger hotels in the past (though not in Frankfurt) and found them to be examples German excellence and quality so after a few years I was looking...

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Helpful?
Thank mathew_mattyman
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear mathew_mattyman, thank you so much for your detailed and positive review of your stay. We appreciate how much time and effort you took to write it. We certainly enjoyed looking after you and we do hope to have the pleasure of welcoming you back very soon again. With best regards Moritz Klein General Manager

New York & Bangkok
Reviewed 1 week ago NEWvia mobile

Loved this very classy old world hotel. You could look up 5 star in a dictionary and see this place. Full of rich oligarchs, kleptocrats, and masters of the universe (Frankfurt Style). Staff were excellent and efficient. Lots of characters in this grand building that I loved front the lobby to the wide hallways and the charming stairs. Our deluxe...

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Helpful?
Thank AsiaExpat77
.
Reviewed 1 week ago NEW

The hotel lactation is excellent and near to main Frankfurt train station and cleanliness of the rpom was good but the construction work was going on on the hotel and a lot of loud sounds that we could not sleep in some times and the WiFi signal was very bad

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Helpful?
Thank 345eisaa
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear 345eisaa, though we are sorry to hear that you had problems during your recent stay we like to thank you for your feedback. As Wi Fi Infrastructure is expensive and would reflect in room rates, we have decided to offer our clients a basic free-off charge access and additional options for upgrading, in case streaming of movies or downloading...

Shreveport, Louisiana
Reviewed 1 week ago

I was a little skeptical after reading some negative reviews about this hotel, like things not working in the room, the room being old and dirty, elevators not working properly, etc.etc... but none of that applied to my stay or room. I stayed here for 1 day and 1 night (my first time in Frankfurt) and was very pleased. For...

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Helpful?
Thank Andrew S
Switzerland
Reviewed 1 week ago via mobile

I have to start by telling you that I love this hotel and I stay there each time I am in town for business. The French restaurant is of top quality and the hotel always maintained its cosy stile of welcoming guests . Now they started to modernise the rooms. As a principle I have nothing against revamping hotel rooms...

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Helpful?
Thank wjBauer
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more   less 

Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range: $165 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#2 Green Hotel in Frankfurt
#3 Romantic Hotel in Frankfurt
#3 Spa Hotel in Frankfurt
#6 Family Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#13 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from Steigenberger Frankfurter Hof staff and other travelers.
11 questions
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Ancona, Italy
Los Angeles, California
19 days ago
Raleigh, NC
over a year ago

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Questions? Get answers from Steigenberger Frankfurter Hof staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the deluxe room! It's worth it!”
 of 5 bubbles h0neysuckle, yesterday | Read review
“We had room 522 which has a beautiful view with a balcony. You can't go wrong with a room in that vicinity.”
 of 5 bubbles KenScolorado, 1 week ago | Read review
“get a signed confirmation on your smoking room or they might give it to some one else”
 of 5 bubbles alsaudwael, 3 weeks ago | Read review
“All rooms would seem to be fine.”
  • Bathroom
  • Room
 of 5 bubbles Stoic1948, Nov 4, 2016 | Read review
“Rooms above the lobby looking over the restaurant have better views”
 of 5 bubbles Coco_DCC, Nov 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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