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Steigenberger Frankfurter Hof

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#17 of 274 Hotels in Frankfurt
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1,335 Reviews from our TripAdvisor Community

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Showing 758: English reviews
Troutman
1 review
5 of 5 stars Reviewed yesterday NEW

A totally first class facility as expected. The doorman, bellman, concierge, reception, room, room service, accoutrements and breakfast were all great. Their location is excellent for both business & tourism. Why wasn't our stay perfect? I'm still thinking........... Thomas W Cochran Charlotte

Review collected in partnership with this hotel

Helpful?
Thank T9520HLthomasc
Enniskerry
1 review
5 of 5 stars Reviewed 2 days ago NEW

I've stayed at the Steigenberger Frankfurter Hof many time now and it is my Hotel of choice when on a Business Trip to Frankfurt. The Hotel facilities are first rate and staff very friendly and attentive.

Review collected in partnership with this hotel

Helpful?
Thank paulcB2494FM
Saratoga, California
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Just spent probably the worst night in a hotel in many years. Upon arrival (4PM) we noticed that the room was hot and the air conditioner did not function. Between 4PM and 10 PM the Engineering Department three times told us " yes, the room is much hotter than it should be, we don't know why and we cannot fix... More 

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Thank raus17
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

It used to be a grandiose hotel. This time is long gone. Indeed the building is large and impressive but beware rooms are of vastly unequal quality. Some could be just inacceptable for a hotel of such standing. Others are old but fine. There is a clear need for renovation. Of course the free WiFi is embarrassingly slow evidencing the... More 

Helpful?
Thank Loncormer
Makati, Philippines
1 review
3 of 5 stars Reviewed 3 days ago NEW

Took so long to be accommodated by concierge even if it was not a busy evening. Gave us a smoking room that had a stench- had to move. Need to upgrade service instead of putting guests on hold for too long.

Review collected in partnership with this hotel

Helpful?
Thank dsantos29
Oslo
1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed for one night; business. Location is great for meetings close by and meeting friends at the bar. I usually stay at Steigenberger, as it offers very good value for money. Breakfast buffet is very good (take your time) and old fashioned paper newspapers are provided. Better than the bigger names, and always nice to be back

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Helpful?
Thank thvm2016
Santiago
1 review
4 of 5 stars Reviewed 5 days ago NEW

I stayed for attend the Automechanika , and the metro station is very near, the breakfast was great with a several styles from Japanese to vegetarian and many choices of eggs. The personal was very patient , specially because I waked up not specially early. Very clean and a piece of history of the city, a true landmark.

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Helpful?
Thank danielrR352OS
Komaki, Japan
1 review
3 of 5 stars Reviewed 6 days ago NEW

The view from the window was not adequate to the room rate. Even our stay at the Hotel was only for one night so that the view itself did not affect very much but I believe there shall be the some adequate cost performance for what you pay. I was also disappointed that there were no german beer in the... More 

Review collected in partnership with this hotel

Helpful?
Thank toruy221
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear toruy221 thank you for your comment. It is much appreciated. As view from the hotel room versus quiet location of the room is individual from guest to guest, we are usually very flexible when it comes to the request of changing the room (given availability). Your feedback in regards to the beer has been forwarded to our purchasing department.... More 

Helsinki
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very good location in the city center. The atmosphere is just what I am looking for. Big hotel and you have to walk quite long to reach your room. Late checking in was not so nice. We had to wait our rooms a long time.

Review collected in partnership with this hotel

Helpful?
Thank 940katariinaa
Moritz_Klein, General Manager at Steigenberger Frankfurter Hof, responded to this review

Dear 940katariinaa, thank you for your kind praise of the Frankfurter Hof. We appreciate the time you took for your comment. In regards to the long check-in time, we need to apologize. We aim to make rooms available to our guests as soon as possible. With best regards, Moritz Klein General Manager More 

New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel was really nice, and located in the center of downtown Frankfurt. Staff was incredibly helpful, and getting a taxi was very easy. Only two minor issues: One is that the hotel is so big, that it takes a few minutes to walk from the elevators to some of the rooms - it's like walking a city block! The... More 

Review collected in partnership with this hotel

Helpful?
Thank davidH9279HY
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Established in 1876, the Steigenberger Frankfurter Hof is located in the heart of the city in middle of the historic, financial district, near the cathedral where the emperor's coronation once took place. Our hotel attracts global travellers who are as unique as our 303 luxurious rooms. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning we welcome you to one of the best breakfasts in the city, with exquisite delicacies served in our "Hofgarten" restaurant. The "Autorenbar" invites you to join us for a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits. Spoil your senses by choosing to dine at our Michelin starred restaurant Francais or our iconic restaurant OSCAR*S. Experience the largest SPA in Frankfurt where effortless luxury, creativity, and the art of well-being are combined. ... more   less 

Additional Information about Steigenberger Frankfurter Hof

Address: Am Kaiserplatz 1 - 7, 60311 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Altstadt , Innenstadt
Price Range: $166 - $597 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Frankfurter Hof 5*
Number of rooms: 303
Reservation Options:
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Also Known As:
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Hotel Style:
#2 Green Hotel in Frankfurt
#3 Romantic Hotel in Frankfurt
#3 Spa Hotel in Frankfurt
#6 Family Hotel in Frankfurt
#10 Business Hotel in Frankfurt
#14 Luxury Hotel in Frankfurt
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