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Sheraton Frankfurt Airport Hotel & Conference Center

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#25 of 275 Hotels in Frankfurt
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,169 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,376: English reviews
Cape Town Central, South Africa
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 7, 2014

I was a guest at the Sheraton for the first week in December. The location is perfect for business travel. Five minutes away from the check-in counters meant that I could stay for the last sessions of the conference I was attending. All the staff were courteous and friendly although they had a bit of meltdown when my debit card... More 

Helpful?
Thank JacquesTheronZA
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear JacquesTheronZA, Thank you for staying at our hotel and for posting your review on TripAdvisor. I am glad to see that you enjoyed your stay. As you mentioned, people do not book our airport hotel for a romantic honeymoon. But for an overnight business traveler we surely have the best location and services. I hope you had a safe... More 

High River, Canada
1 review
5 of 5 stars Reviewed December 5, 2014

I stayed at the Sheraton (at Frankfurt Airport) overnight while waiting for my connecting flight. Moments before arriving in Frankfurt I had my purse stolen. The hotel staff were extremely courteous and accommodating. They set up an account so I would be able to have room service and provided me with free internet service so I could cancel my credit... More 

Helpful?
Thank GScheuring
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear GScheuring, Thank you very much for staying at our hotel. I appreciate your commentary very much and I am happy that my team and the services provided by them have turned your unpleasant situation into a memorable experience. Many thanks for your positive feedback. Come back soon! Warm regards, Ralf Stresing General Manager More 

Munich, Germany
1 review
5 of 5 stars Reviewed December 4, 2014

The Location is unique,some ten steps away from the Arrival.The buildung is a bit old,but well maintained and equipped.The real difference is the Service.Everybody whom I have to deal with fromm their staff treats me like a friend.It is like coming in a very cosy home!E.g. the Service in the Glasshouse is more than excellent and cordially.just to mention one... More 

Helpful?
Thank Andreas F
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Andreas F, A big "Thank you" to you for your positive feedback. We are very happy about the good score you gave us. Mohamed is indeed a real superstar and we are proud to have him on our team. I will gladly share your comments with him and I am sure he will be thankful for your motivating words... More 

New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 4, 2014

As I was only going to be in Frankfurt for one day and night, I decided that staying at the airport would be the most sensible option so as to avoid any mishaps with my flight out. After checking the reviews here, I decided to go for a club room at the Sheraton. The room, the service, and the hotel... More 

Helpful?
Thank Lily W
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Lily W, Thank you very much for staying at our hotel and summarizing your experiences for the readers of TripAdvisor and us. It was surely a good decision to book our Sheraton Club level. It really makes all the difference to treat oneself with some extra comfort now and then. Especially when you travel so much, a little luxury... More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 3, 2014 via mobile

Great location and very helpful staff. Allowed us to check in early between flights. Friendly and helpful guest services. Good food ..comfortable beds and very quiet, especially considering the location next to the airport. Loved the enclosed bridge to and from the airport. Will definitely stay there again in between flights if necessary. ..too convenient not to

Helpful?
Thank Noel H
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Noel H, We love to get guest feedback, especially if it is as motivating as yours. Thank you very much for your efforts and your loyalty. We look forward to your next stay. Best regards, Ralf Stresing General Manager More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

From Jet to Bed, minutes walking from T1, beat the traffic/weather.. very convenient, but more, very courteous friendly staff, great food - thank you Taverne - they all go out of their way to make your stay more pleasant, I use this Hotel since 2000 and it became my 3rd home for me, always looking forward to my next visit.... More 

Helpful?
1 Thank Vlady Z
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Vlady Z, I really appreciate your wonderful review and would like to thank you very much for being our loyal guest. To give guests a “home away from home” is one of our highest ambitions. I am so glad that you described your feelings exactly with that in mind. Happy holidays and come back soon! Kind regards, Ralf Stresing... More 

1 review
5 of 5 stars Reviewed December 3, 2014

I come to this Hotel since April 2000 and never have I experienced a mishap, everything is to perfection, the staff is nice, friendly, and they get out of their way to make your stay more pleasant. Thank you Sheraton..

Helpful?
Thank Christian M
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Christian, Thank you very much for this fantastic review. I have shared your comments with the team and they are very happy to hear about their great service. We appreciate all your kind comments and would like to once again thank you for staying with us and recommending our property. See you soon, Ralf Stresing General Manager More 

Omaha, Nebraska
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 2, 2014 via mobile

Clean rooms and walking distance via skywalk from terminal 1 if arriving international. Restaurant and bar is quite expensive. If you qualify for SPG club they serve breakfast and light dinner with complimentary soft drinks and wine which is quite nice. Late evening deserts are very good too

Helpful?
Thank Jeff S
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Jeff S, Thank you very much for summarizing your experiences for us and also for your high rating. We are happy to see that you had a great time and were pleased with our hotel and its Sheraton Club Lounge. At our Sheraton Club Lounge we offer different snacks and drinks throughout the day within a cozy and private... More 

Pipa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 1, 2014

Typical business hotel, but friendly staff and really quick efficient service, best of all 5 minutes walk from the terminal when you have an early flight next morning. Smoking rooms are also available.

Helpful?
Thank MDVPipa
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear MDVPipa, Thank you very much for rating us with 5 stars. We are truly happy to see that we have exceeded your expectations and were able to provide you with a relaxing stay. We are indeed in walking distance to Terminal 1 of the Frankfurt Airport – no need to leave the building. It would certainly be a pleasure... More 

New York City, New York
Level Contributor
113 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 1, 2014 via mobile

First the upside +walk from T1 to the hotel. Very convenient +friendly staff, upgrade based on corporate preferred plus +sound proofing is excellent Now the flip side - SPG property after another lacks basic hygiene. Dirty bathroom, stains on the tap, hand prints everywhere -overall an aging property. Walls, rooms, upkeep all needs a refurbish

Helpful?
Thank ComeFlyWithMe007
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear ComeFlyWithMe007, Thank you for choosing Sheraton for your stay in Frankfurt. Your stay was unfortunately not as relaxing as expected, and I regret that we did not make you more comfortable. Usually, our housekeeping team does a very good job, but it seems that your room slipped someone`s attention. I will immediately follow up on this important issue. We... More 

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $117 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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