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Sheraton Frankfurt Airport Hotel & Conference Center

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About
Location
Cleanliness
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Value
Certificate of Excellence
GreenLeaders GreenPartner
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee.
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Property amenities
Room Service
Restaurant
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Laundry Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Bar/Lounge
Meeting Rooms
Spa
Airport Transportation
Paid Wifi
Paid Internet
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Business
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
32Restaurantswithin 0.25 miles
16Attractionswithin 0.25 miles
Reviews & more
4,677Reviews
1,737Photos
44Q+A
100Room tips
Traveler rating
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  • English
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I wound up stuck here overnight because A missed flight connection and Lufthansa voucher. I am an SPG and Marriot Gold Star. The hotel purports to be a five star establishment, but beyond the lobby it is pretty run down and fairly filthy. As I went to my room I sort of random tr
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Response from Mr_Ralf_Stresing, Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded yesterday
Dear Allyn T, Thank you very much for staying with us and for providing your feedback. I am very sorry that we could not meet your expectations during your layover at Frankfurt Airport. We are always working on improving our guests´ experiences at our hotel and we value your feedback. Please accept my apologies for your experience with our staff member upon Check-Out and the inconveniences you came across in your guest room. Our team is normally making sure that everything is working flawlessly and that all amenities are available and ready to use before our guests´ arrivals. The situation you are describing is not what we want to represent and I will make sure to address your issues to our team to make sure everyone is aware of our standards. Please also note that we are currently renovating parts of the hotel and I am sure that you will like the new modern look. Again, I am very sorry for the inconveniences but hope that this has not permanently affected your opinion of us. Best regards, Ralf Stresing General Manager
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+3
Hotel has a lot of amenities. There’s an restaurant called, Flavors. They were selling roast goose for dinner! I had the salmon, but I thought that was impressive. My room was on the club floor. Room was very dark and getting dated. It’s a massive hotel, and a little confusing.
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The check in staff were very helpful and accommodating . All speaking in excellent English . I was quite disappointed with the room . I had a de luxe . King sized bed , clean white sheets and bed linen . Bathroom amenities were almost nil - tooth brush , tiny tube of toothpaste ,
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Response from Mr_Ralf_Stresing, Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded yesterday
Dear 217imeldab, Thank you very much for choosing to stay with us and for sharing your feedback. It is very important to us to make our guests feel comfortable the minute they enter our hotel and I am glad that you appreciated our staff´s service and hospitality upon Check-In. However, I am very sorry that you were disappointed with the amenities we provided in your guest room. We will keep your feedback in mind as we are constantly working on improving our guests´ experiences in our hotel. Please accept my apologies for the inconveniences. I hope that you had safe travels and that this has not permanently affected your opinion of us. Best regards, Ralf Stresing General Manager
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Maria at the Davidoff lounge gave us the best service I have ever had in Germany. She was funny, thoughtful and very charismatic. We will gladly visit again if we're in Frankfurt again.
If you are a smoker you will be at home in the lounge. Fish and chips we ordered were excellen
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I continually change my mind about this hotel, sometimes it’s great, sometimes it’s not...

Typically you are greeted with a long line for check in with not enough staff. This most recent stay was no exception but having status always helps here.

Warmer temperatures in December
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Response from Mr_Ralf_Stresing, Manager at Sheraton Frankfurt Airport Hotel & Conference Center
Responded 4 days ago
Dear Dutchie_83, Thank you very much for choosing to stay with us and for taking the time to share your feedback. I am very sorry that we could not fully convince you during your latest stay. Please accept my apologies for the wait upon check-in. I understand your frustration as this does not represent our standards. Although we always want to respond to our guests´ needs and requests, we also want to keep waiting times to a minimum and I regret that this was not the case during your last visits. Moreover, I am very sorry about the inconvenience regarding the temperature in your room. Our team is always happy to help to make your stay as pleasant as possible and to adjust the temperature to your wishes. Again, I apologize for the inconveniences. I hope that you had safe travels and that we can welcome you back soon. Best regards, Ralf Stresing General Manager
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Photo provided by managementSheraton Frankfurt Airport Hotel & Conference Center
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Photo provided by managementSheraton Frankfurt Airport Hotel & Conference Center
Guest room
Photo provided by managementSheraton Frankfurt Airport Hotel & Conference Center
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Hi ...i am flying to Madrid for four days from Frankfurt airport. I am coming back and staying at Sheraton for a night before flying out of Frankfurt. Can i leave my two bags with hotel when i land in frankfurt before my stay and pick up when i check in?
Hello kavijain2018, Thank you very much for for choosing to stay with us before flying out of Frankfurt. We will be happy to take care of your luggage while you are being in Madrid. All you need is a reservation with us so you are all set. Just go to our team at our Guest Relation desk in our lobby opposite the reception and they will be happy to help you. We wish you pleasant travels and are looking forward to welcoming you at our hotel soon. Best regards, Ralf Stresing General Manager
1 vote
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Do international flights on Lufthansa from Athens come into Terminal 1 or Terminal 2? Do international flights on Lufthansa to Chicago leave from Terminal 1 or Terminal 2? Thank you.
All Lufthansa departures and arrivals at FRA are via Terminal 1.
2 votes
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How much does the shuttle from the International Airport cost? How often does it run? How do you notify it for a pickup? Thank you.
Dear efashingbauer, Thank you very much for your interest in our hotel. As fellow TripAdvisor members have already mentioned, our hotel is directly connected with the airport via a pedestrian tunnel. Therefore, Terminal 1 is within walking distance and Terminal 2 can easily be reached via SkyLine train or busses. No shuttle is needed. We look forward to your visit. Best regards, Ralf Stresing General Manager
0 votes
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Hi.. We are family of 4, 2 adult and 2 children below 12, will touch down Frankfurt on Friday 8pm plus and going to take Saturday earlier morning flight to Paris , plan to have 1 night stop over at Sheraton airport Hotel , can we just book one twin room or deluxe double room ? Is the hotel allow ?
Dear tanh784, thank you for reaching out to us. I'd suggest you to book a family room. Best regards, Ralf Stresing
0 votes
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Is breakfast included it doesn’t specify on website?
Hello, Breakfast is not included and it was about €35. Buffet style. Enjoy!
1 vote
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1234569
"Not very accessible - long walk from lobby to elevator - order wheelchair if you need it"
"Book a room at the Hilton next door"
"Don’t know"
"several blocks in the hotel so ensure you keep a track of which way you are walking. Very large over 1000 rooms"
"Avoid connecting rooms. I got such a room, although not open in between, but was disturbed by a dull sound from the TV in the next room."
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PRICE RANGE
$111 - $394 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton frankfurt airport hotel frankfurtsheraton frankfurt airport hotel and conference centersheraton frankfurt hotelfrankfurt sheraton
LOCATION
GermanyHesseFrankfurt
NUMBER OF ROOMS
1008
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