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Sheraton Frankfurt Airport Hotel & Conference Center

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#26 of 275 Hotels in Frankfurt
Certificate of Excellence
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,171 Reviews from our TripAdvisor Community

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Showing 2,376: English reviews
Frankfurt, Germany
1 review
5 of 5 stars Reviewed yesterday NEW

Bilal, the Sheraton service representation/bellhop was extremely helpful in handling our luggage, giving us information about the hotel, and making plans with us to pick up our luggage the following day. Thanks a million, Bilal!

Helpful?
Thank loriprogers
Casablanca, Morocco
1 review
5 of 5 stars Reviewed 3 days ago NEW

A very Nice warm welcome .from mr Ben Nhila ...he make as a Nice Service After Long Travel from Asia to North Afrika he make Great Job and a Nice Smile ...the frappucino was very delicous and the Apple Strudel with Vanille Sauce was Great ..thank you mr Ben Nhila and See you soon ...

Helpful?
Thank metelitroupe
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear metelitroupe, Mohammed Ben N’Hila was over the moon after reading your review. Many thanks for your feedback and your kind words! He will make sure to serve you with the same warm welcome and smile again at your next stay. So please come back soon! Best regards, Ralf Stresing General Manager More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

It's in the middle of the airport complex, but professional drivers can't get you there... Make it easy, just get dropped off at the terminal and walk. Busy place, expect a wait at check in. Huge hotel, long walk to the room, but easy access to the main airport terminal in the morning makes it worth it. Not exemplary by... More 

Helpful?
Thank Fred J
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Fred J, The feedback from our guests is very important to us and we value the time that you have taken out of your schedule to send us your comments. I regret that we could not completely fulfill your expectations. I would be happy to assist you to check your invoice with my accounting team if needed. Please let... More 

Suresnes, Ile-de-France, France
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

very pratical location, nice food, suitable for business travel i had a good time here for two days training it is just in the airport, however, you get to the city center in 10 minutes incredible location

Helpful?
Thank YANG1984
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear YANG1984, Thank you very much for staying with us during your business trip. It is a pleasure for us to read your great feedback and to know that you had a good time staying with us. Dear YANG1984, we are looking forward to welcoming you back soon again. Best regards, Ralf Stresing General Manager More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel was great in both services and location. Every thing is in just a walking distance such as coffee shops , supermarket and lots to find around. One thing to mention here is the Starbucks cafe located in the lobby. I was served by a Tunisian guy called Ben, he was really friendly and very welcoming person. The service he... More 

Helpful?
Thank Najeeb A
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Najeeb A, Thank you for sharing your feedback with us and the TripAdvisor community. It was our great pleasure to have you as our guests and we are more than happy to read that we were able to meet your expecatations. Also, I am very proud to hear that Mr. Mohammed Ben N’hila from the Glass House Café, where... More 

Washington DC, District of Columbia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Overall a great experience. Local to the airport, always upgraded to large rooms and actually treated like a platinum guest. Hotel is in great shape and staff of outstanding everytime. Food is decent here, but because it's so easy to get to the airport and the train it makes more sense to go downtown when you have time to do... More 

Helpful?
Thank dave d
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear dave d, Thank you very much for staying with us and of course for your loyalty. Thank you also for your five star review and your recommendation. We are very proud to hear that we are probably one of the best choices for staying near the airport. Please rest assured that I will personally forward your compliments to my... More 

London, United Kingdom
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I travel on average 200k miles a year and have spend my fair bit in different airport hotels around the world. Generally whichever brand you stay are not the most exciting places to be at and serve only for convenience the purpose of being close to an airport. The reason I am saying that this is one of the best... More 

Helpful?
Thank blackpushkin
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear blackpushkin, Many, many thanks for your positive review and your compliments. We really appreciate your feedback and we couldn’t have asked for a better compliment. We are so happy to read that we were able to meet your expectations regarding our service. This will certainly give us a new boost of motivation. Beside this, thank you also for visiting... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Great people and awesome Salem. Didn't need to be here but for a cancelled flight. But made me feel at home and very comfortable !!! Thanks guys....room was great but of course no view because it's situated in an airport...for plane. The hotel is large

Helpful?
Thank Allan W
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Allan W, Thank you so much for this great feedback! We are very happy to hear that we were able to turn your unexpected flight cancellation into a pleasant stay with us. I will definitely share your compliments with the bar team and especially with Salem, who is a true asset to our team. Dear Allan W, we really... More 

Aschaffenburg, Germany
1 review
5 of 5 stars Reviewed 1 week ago NEW

When traveling all the time you want to feel welcomed even if it is very early like this morning. I was greeted with a warm smile. The staff is so authentic you could feel and see how important it is for them for the guests to have a good start of the day. They are very attentive and always had... More 

Helpful?
Thank maldita2016
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear maldita2016, Thank you very much for your great feedback and your five star evaluation! I am so happy to hear that you had a lovely experience staying with us. It is a pleasure for me to pass on your empowering words to our whole team, but especially to our restaurant Flavors breakfast team and the kitchen team. Your feedback... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago via mobile

Love this place! Friendly service and the best bartenders around. I've been here several times and the service is awesome! A thousand rooms to choose from and the drink menu is extensive at the hotel bar. I look forward to staying at this location each time I visit Frankfurt! Salem is the best bartender!!

Helpful?
Thank A TripAdvisor Member
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Guest, First of all, let me thank you for your loyalty and for being our guest for several times. It is a pleasure for us to read your kind words. I will make sure to share it with our whole team, but especially with Salem. She will be very happy to receive your compliment! I hope you will travel... More 

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Near Sheraton Frankfurt Airport Hotel & Conference Center

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $118 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#21 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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