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The Westin Grand Frankfurt

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#23 of 274 Hotels in Frankfurt
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1,209 Reviews from our TripAdvisor Community

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Showing 860: English reviews
Warrenton, Virginia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here for business for the first time and I will certainly return. The staff is very kind and attentive. The location is really great. There is shopping, restaurants, bars etc within walking distance. There is also a pretty large mall nearby, too. The workout area is small but the health club is amazing. The indoor pool is very... More 

Helpful?
Thank reese3
Rockland, Maine
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In many respects the Westin was a top of the line hotel. It had a lovely rainfall shower head with two hand held showers. A section of the mirror was heated so that it didn't fog up. The bathrobe and the slippers were very comfortable and there was a Nespresso espresso maker in the from (labeled "Krups" for some reason).... More 

Helpful?
Thank Mike L
Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We were made to feel very welcome by the excellent reception staff. Our room was clean and spacious. The hotel is very close to excellent shopping. The Executive lounge provided us with an adequate breakfast, snacks during the day and enough food for supper/dinner.

Helpful?
Thank Rozzi D
Baku, Azerbaijan
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Thank you so much for a great stay at the Westin in Frankfurt. It was a real treat to stay on the sixth floor in such a lovely room and to be also able to access the club lounge. The fruit and wine was also much appreciated. I had an outstanding stay at the Westin in Frankfurt. Key points are:... More 

Helpful?
Thank ScotlandWalker13
La Palma, Spain
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I was not really impressed by the service. It was average at best, as you would expected from this kind of hotel in Europe. The hotel room is standard size for a hotel this level, clean and functional. Other amenities were pretty standard.

Helpful?
Thank dendy_s_ES
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I have there for Aug21 to 25 attending a workshop...? The Hotel is fantastic...staff are friendly...fron desk , resturant staff specially Jasmine , bell man . The room space is very comfortable...Sauna Room is fabulus... This is a nice place to stay.

Helpful?
Thank Osman A
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Osman A, Thank you so much for your positive review and your high scores! This will certainly create a new air of motivation for the entire team. We are so pleased to see that you fully enjoyed your stay with us. Nowadays only people make the big difference and we are extremely proud of our talented and motivated colleagues.... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mom and I came to Frankfurt for four days, we wanted a hotel that is close to Zeil street which is a great area for shopping. The hotel is in a great location. The hotel staff are very kind and helpful, the room was clean and big and accessorized with everything you may need during your stay

Helpful?
Thank Shir B
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Shir B, This sounds like you had a grat time at The Westin Grand Frankfurt and of course in the city of Frankfurt. Indeed we are centrally located and just nearby the renowned shopping street the "Zeil", but also sightseeing places such as the "Römer" or "Alte Oper" are around the corner, easily accessible by foot within the pedestrian... More 

Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I simply love this place. they have an amazing bar, just below the executive club. there is an oldtimer car from the 1930s in the lobby. I've had all different types of room. the laundry service always worked, the room services were really good. there is a cigar lounge were you can smoke inside the hotel.

Helpful?
Thank Damjan G
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Damjan G, What a wonderful summary of your time spent at The Westin Grand Frankfurt and here is our big THANK YOU for sharing this feedback with us! All our associates are committed to bring renewal and the feeling of home coming alive and your words prove that our ideas of service culture are being appreciated. For your future... More 

Singapore, Singapore
Level Contributor
126 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and 10 mth old daughter are flying to Frankfurt. I booked the room and needed to set up a few items, including CC auth. The hotel staff was incredibly helpful. Before I could call after sending an auth form, an email had already arrived confirming. peace of mind like that means loyalty. Our family will give our biz... More 

Helpful?
Thank Crabjunkie
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Crabjunkie, As you may imagine, your compliments are a true delight for the entire team of The Westin Grand Frankfurt. We are glad you that your family experienced such an inspiring time with us. We all look forward to welcoming you again and to providing you our best service. With warm regards, Michael Fritz Hotel Manager More 

San Francisco, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Westin is a brand that make u feel special, they work so hard to keep up the standard n beyond!!. When I do the hotel survey, did not expect the hotel will get back to me at all.. Mr Hempel, You guys are fast !! So here im share my wonderful stay. First let start with the location. The location... More 

Helpful?
Thank SkyCooperS
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear SkyCooperS, What a wonderful summary of your time spent a the Westin Grand Frankfurt and here is our big and honest THANK YOU for sharing this feedback with us! All our employees are comitted to bring renewal and the feeling of home coming alive and your words prove that our ideas of Service Cuilture are being appreciated by our... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 

Additional Information about The Westin Grand Frankfurt

Address: Konrad-Adenauer-Str. 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $151 - $693 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
Reservation Options:
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#4 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#16 Family Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
#19 Luxury Hotel in Frankfurt
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