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The Westin Grand Frankfurt

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#28 of 275 Hotels in Frankfurt
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1,191 Reviews from our TripAdvisor Community

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Showing 848: English reviews
New York
Level Contributor
84 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Reasonably conveniently located within walking distance of Old Town Frankfurt. Service is as you would expect from a large Westin hotel that caters to business travelers - efficient, clean though not quite luxurious. Also relatively close to shopping strips which is a nice walk. Overall a good stay.

Helpful?
Thank QuakesNewYork
Haifa, Israel
Level Contributor
174 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Attended a three days conference at the hotel. The hotel is located right at Zeil street which is the main shopping street in Frankfurt. Very close to all attractions: the Dome, Romer square, the Main river, etc. Rooms are large and cozy as expected from such hotel. The breakfast has a lot of choices and all are very tasteful. Try... More 

Helpful?
Thank Giora_I_L
Selangor, Malaysia
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

As one would expect from the established name such as Westin.. Nothing much to complain.. It is a pleasant stay. The room is spacious for European hotel standard and ours was overlooking the courtyard. Though smack in the city, nights and days, you can enjoy an uninterrupted rest . The breakfast spread is impressive and you cant complain of not... More 

Helpful?
Thank Roselina A
Zagreb, Croatia
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is great, the staff were great, the hotel restaurant and the japanese restaurant were 5 star. (actually never eaten better japanese food).I loved the ambiance with the purple colours and the spacious rooms. My only criticism is the wi fi which was pretty bad and expensive. Also the chinese restaurant in the hotel was terrible, although that has... More 

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Thank 150luxury
Solothurn, Switzerland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I attended a 3 days workshop that took place in Westin and the services were amazing. The rooms and hotel are clean and food is delicious, maybe too much as I felt like most of the time were are just surrounded by food and eating like crazy :)

Helpful?
1 Thank D D
Tonsberg, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

This is my first choice when it comes to staying a few nights in Frankfurt. The service from start to end is top notch! The rooms are relatively large and well equipped. Great bathrooms. AC is easy to adjust. The breakfast is a bit on the expensive side (EUR33), but the selection is vast and the service from the guys... More 

Helpful?
1 Thank Tommy A
Hafnarfjordur, Iceland
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It was my first time at this hotel in Frankfurt. We stayed two nights and absolutely loved it. Our room was big and spotless with king size bed. I loved the bathroom. My partner said it was the best hotel bed he had ever slept in. We travel a lot and usually stay at 4 or 5 star hotels. This... More 

Helpful?
1 Thank Skvisan
France
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I am a loyal SPG client and typically choose SPG properties when travelling in the US and in Europe. While travelling around in Europe I always keep in mind that a high level of service is subjective and can be different in various cultures. This visit however was disappointing from the arrival to the departure. The valet attendants were not... More 

Helpful?
Thank Steven C
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Steven C, We thank you for your valuable feedback. In our aim to maintain the standards for which Starwood Hotels and Westin Hotels is known for, we are grateful for constructive feedback and critic or our guests. We regret very much that your overall experience did not live up to your expectations. Please accept our sincere apologies for the... More 

Stockholm
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying at this hotel a couple of times every year for at least 12 years and I am always very welcomed here. It is a real 5 star businesshotel. The rooms are big and very fresh and clean, the lobby is very nice with old cars and even some games for children. The asian restaurant is great... More 

Helpful?
1 Thank LarsStockholm
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear LasrStockholm, First of all, let me thank you for your loyalty to The Westin Grand Frankfurt for many years. We are delighted to read your positive review and nice compliments for our hotel and especially for our breakfast. This will give new motivation to our team and we are very grateful for that. Again, many thanks for your recommendation!... More 

New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When I travel I usually plan my trips several months in advance but my last minute decision to travel to Frankfurt left me scrambling for a place to stay. I was very happy with the help I received when I called the SPG reservations number directly. I forgot the name of the gentleman that answered all of my questions and... More 

Helpful?
1 Thank BiscuitNBooze
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear BiscuitNBooze, As you may imagine, your outstanding evaluation is a true delight and it is highly motivating for the entire team of The Westin Grand Frankfurt. A big THANK YOU for your wonderful compliments and fabulous comments and of course for the time to share it with Tripadvisor. We are committed to make every guest feel special and at... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 

Additional Information about The Westin Grand Frankfurt

Address: Konrad-Adenauer-Str. 7, 60313 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $137 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
Reservation Options:
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#4 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#16 Family Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
#22 Luxury Hotel in Frankfurt
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