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Mercure Hotel & Residenz Frankfurt Messe

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Mercure Hotel & Residenz Frankfurt Messe
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594 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Farnham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Ok, friendly staff, good breakfast. Would have got more stars but only 3* because of price hike because Heimtex was on. I was charged €100 extra for one night because a colleague stayed in the same twin room that I'd already paid for because it was twin occupancy. So that meant a €100 breakfast. Which was good but not that...

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Helpful?
Thank Jo L
Eindhoven, The Netherlands
Reviewed 2 weeks ago

Location is ok, close to tram stops and relatively quite environment. 15 minute to old town by tram. We went by car so quite easy to reach from highway. The only disapointment is that very slow Wifi in the room. We could not connect to internet until our last day of stay. It would be better if Ethernet cable is...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank bprasetya
Reviewed November 30, 2016

We have stayed here on and off over the past ten years as a couple and with the family...never had a bad stay! Very clean, quiet, pillows and bed are great, breakfast is 10/10. Close to the city center (quick tram trip). We are going to stay here again when we come to Frankfurt for the Christmas market in a...

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Helpful?
Thank CazKawit
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear CazKawit, thank you very much for feedback. We are pleased, that you always enjoy your stay with us and looking forward welcoming you back for the next visit. Kind regards Stefan Ader General Manager

Cairo, Egypt
Reviewed November 21, 2016

The Mercure Hotel is a modern nice Hotel with nice services. Breakfast is great. The fitness centre and the SPA are really nice. The hotel is nicely located next to the Messe (Fair) where you can get there in 10min walking.

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Helpful?
Thank AmrAbdallah
Porto, Portugal
Reviewed November 4, 2016 via mobile

10 minutes walking from the Messe Frankfurt, this is a viable economical option for busy trade shows. Although it is a but dislocated from the more busy city center, it has some nice restaurants in walking distance. The room was what you expect from a Mercure hotel, the breakfast was OK and the WiFi was a but slow, but they...

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Helpful?
Thank CarlosSoaresDeSousa
Cleveland, Ohio
Reviewed October 14, 2016

Booked here because other reasonably-priced hotels closer to town were full. I thought it would be too far from the city center, but it is quite convenient. Easy to get to the Messe, main station, or city center via S-Bahn or tram. Room was fine, bathroom sufficiently updated. Staff was helpful. Problem 1: WiFi was awful. Tried 3 different devices,...

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Helpful?
Thank Brian B
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Hello Brian, thank you for reviewing your last stay. We are currently looking into having the wireless issued solved, as we don´t know what suddenly interrupted the signal quality. You can certainly use the fitness area before 7 am, just inform reception to let you in. I hope to welcome you again to our hotel in the near future. Kind...

North Yorkshire, United Kingdom
Reviewed October 3, 2016

The hotel is conveniently placed for the airport (15 minute drive) and the centre of Frankfurt, there is a handy tram stop opposite the hotel. The reception staff all speak good English and are quite helpful. The rooms are comfortable, bathrooms in standard rooms have over bath showers and are typical Mercure rooms. We travelled with a 95 year old...

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Thank Pamela8833
Reviewed September 22, 2016 via mobile

Pleasure to stay from start to finish..great staff.couldnt do enough for you..great choice for breakfast...all tastes covered...nice bar and especially the beds are great..best nights sleep ever had ☺

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Thank Darren E
Athens, Greece
Reviewed September 15, 2016 via mobile

Good hotel close to the fair grounds. Also by taxi or train the city center is close. Rooms are typical mercure style. Service is quite good and the food too. Overall a good choice for business visits. If the weather permits the garden is the strong point of this hotel.

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Thank Ninion
New York City, New York
Reviewed September 11, 2016

Convenient location: 15 to 20 minutes drive from the airport and close to train station but it's difficult to find the route to walk there. Street parking was easy to find. Located in a quiet neighborhood with couple of restaurants and a supermarket down the block. Rooms were very clean and they got AC which was a big plus.

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Helpful?
Thank ccywong
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear ccywong, thank you for taking your time to write review about your stay. We are pleased that you did enjoy your stay and we are looking forward welcoming you back. Kind regards Stefan Ader

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Perfect for business travelers and trade-fair visitors: The Mercure Hotel & Residenz Frankfurt Messe is close to Frankfurt's exhibition center, the festival hall and the congress center. All 336 rooms and 88 apartments have air con and free WIFI. Guests enjoy free use of the wellness area. Our CCH-certified hotel has 6 conference rooms suitable for events of up to 100 people. It is 9.3 miles to the airport and approx. 1.2 miles to the main train station and highway. Our hotel also has a garage. ... more   less 

Additional Information about Mercure Hotel & Residenz Frankfurt Messe

Address: Voltastr. 29, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $55 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel & Residenz Frankfurt Messe 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Hotel Style:
#50 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel & Residenz Frankfurt Messe staff and other travelers.
5 questions
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Questions? Get answers from Mercure Hotel & Residenz Frankfurt Messe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room on the 5th floor which are much better”
 of 5 bubbles AmrAbdallah, Nov 21, 2016 | Read review
“split site hotel. If you don't want to cross the road for your room ask to stay on the reception/car park side.”
 of 5 bubbles Pamela8833, Oct 3, 2016 | Read review
“ask for a room in the main building, certainly if you're a woman alone”
 of 5 bubbles Anne25290, Jun 27, 2016 | Read review
“Upper floors (4th floor), away from the elevators”
  • View from my balcony
 of 5 bubbles mariavY9179MB, Jun 6, 2016 | Read review
“Most of the rooms are really good”
 of 5 bubbles Lanceataalla, May 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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