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Mercure Hotel & Residenz Frankfurt Messe

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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Mercure Hotel & Residenz Frankfurt Messe
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637 Reviews from our TripAdvisor Community

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Showing 220: English reviews
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Reviewed 5 days ago NEWvia mobile

Located 5min by car to the Messe. Superior rooms are quite spacious and modern. The restaurant is open very late and has a huge outdoor terrace. We enjoyed our breakfast outside with the sunny days. The staff is friendly and helpful. Just make sure to be on the main building and take a superior room.

Thank Rebecca P
Stefan A, Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Thank you very much for the top feedback. We are very pleased that you rated us highly and are delighted that you really enjoyed your stay with us and the breakfast & the restaurant in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made...

Reviewed November 30, 2016

We have stayed here on and off over the past ten years as a couple and with the family...never had a bad stay! Very clean, quiet, pillows and bed are great, breakfast is 10/10. Close to the city center (quick tram trip). We are going to stay here again when we come to Frankfurt for the Christmas market in a...

Thank CazKawit
About Hotel's Favorite Review
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear CazKawit, thank you very much for feedback. We are pleased, that you always enjoy your stay with us and looking forward welcoming you back for the next visit. Kind regards Stefan Ader General Manager

Perth, Australia
Reviewed 2 weeks ago via mobile

The rooms and corridors of the Residenz aren't finished to the highest standard. The rooms have concrete ceilings as an example and the lifts are slow. The breakfast and bar areas though are vibrant and seemingly balance this place out as the price range is good. Staff speak English very well though are always busy. No views out of rooms...

Thank Anthony K
Stefan A, Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Thank you very much for the nice feedback and the positive remarks on the breakfast for example. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. We are happy to learn that you would come back for another visit with us - we hope...

London, United Kingdom
Reviewed April 16, 2017

There is more than one Mercure hotel in Frankfurt, I stayed in Messe which was a very handy five minute walk from the convention centre where I was attending an exhibition. The area has some good local restaurants with train, bus and tram stops very close by if one wants to venture further. Most of the hotel staff were friendly...

1Thank Marksparks L
Angouleme, France
Reviewed April 14, 2017

Good value for money. Clean room, comfortable bed, quiet place, convenient distance from Frankfurt Messe. Excellent breakfast but somewhat expensive (21 €) if you do not have a large stomach to fill in.

Thank LDA380
Reviewed March 15, 2017

I would recommend this hotel for business trips. It is not city center, but it is near Railway station and tram stop. During my staying there I had perfect breakfast and well service. People from reception changed my room without any questions or comments. Both my rooms had balconies.

Thank Andrusis
Princeton, New Jersey
Reviewed March 10, 2017

Hotel staff was not friendly at all. Just friendly towards local German Guest. Band attitude to other tourist. Front desk staff need to be more courteous to foreign guest who have language barrier. Guest come from different parts of the world and different cultures which must be respected by the hotel staff.

Review collected in partnership with Accorhotels.com
Thank Prashant S
Reviewed March 9, 2017 via mobile

We arrived late to the hotel. The restaurant was closed but the bar staff were excellent in grilling us a burger each for dinner after 11pm. Room was typical Mercure. Good internet. Location is handy on the outskirts of Frankfurt.

Thank Kenny F
Reviewed March 7, 2017 via mobile

I received upgrade room, I can't image how the standard is. Smoking smell in the corridor, mold smell in the room, 70s forniture style, empty fridge, no bottle of water in the room and tomorrow morning I have to cross the street to go to the breakfast. Is it enough?

Thank Anzlo
Reviewed February 22, 2017 via mobile

Very good. Confortable, clean, 10 minutes from Messe by foot. Price/Quality ratio is good. About 200 Euros per night including a really nice breakfast buffet. Wifi signal strength to be improved. Almost no signal from my room (2032)during my stay.

Thank Carles F
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06/04/2017 06/05/2017
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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Perfect for business travelers and trade-fair visitors: The Mercure Hotel & Residenz Frankfurt Messe is close to Frankfurt's exhibition center, the festival hall and the congress center. All 336 rooms and 88 apartments have air con and free WIFI. Guests enjoy free use of the wellness area. Our CCH-certified hotel has 6 conference rooms suitable for events of up to 100 people. It is 9.3 miles to the airport and approx. 1.2 miles to the main train station and highway. Our hotel also has a garage. ... more   less 

Additional Information about Mercure Hotel & Residenz Frankfurt Messe

Address: Voltastr. 29, 60486 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $65 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel & Residenz Frankfurt Messe 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Hotel Style:
#52 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel & Residenz Frankfurt Messe staff and other travelers.
5 questions
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Questions? Get answers from Mercure Hotel & Residenz Frankfurt Messe staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“On an upper floor away from the garden.”
  • Everything you need.
  • Clean and cozy.
  • Uninviting balcony more akin to C wing in the Scrubs.
marksparksl, Apr 16, 2017 | Read review
“Choose a room on the 5th floor which are much better”
AmrAbdallah, Nov 21, 2016 | Read review
“split site hotel. If you don't want to cross the road for your room ask to stay on the reception/car park side.”
Pamela8833, Oct 3, 2016 | Read review
“ask for a room in the main building, certainly if you're a woman alone”
Anne25290, Jun 27, 2016 | Read review
“Upper floors (4th floor), away from the elevators”
  • View from my balcony
mariavY9179MB, Jun 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$64* /night
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Prices are for 1 room, 2 adults
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