IBIS FRANKFURT MESSE WEST

3.5

Location

Cleanliness

Service

Value

GreenLeaders Silver level

Mr Emmanouil Makras, the manager of the ibis Frankfurt Messe West hotel, would like to welcome you. Discover peace and relaxation at the ibis Hotel Frankfurt Messe West; just what you need after an eventful day in the busy city. Our hotel is located in the west of the city, about 2.5 miles (4 km) from Frankfurt exhibition center. Thanks to excellent transport links, you can reach the city center in just a few minutes. The hotel has 114 air-conditioned rooms with innovative, unique and comfortable beds, plus a conference area for your events. You can park in the indoor or outdoor car park at the hotel. Thanks to good connections to the A5 and A66 highways, the hotel is easy to reach by car. For trips into the city and to the trade fair center, we recommend you take the subway. The nearest station for routes 6 and 7 is just 218 yards from the hotel.

Full view

Property amenities

Bar/Lounge

Free High Speed Internet (WiFi)

Business Center with Internet Access

Conference Facilities

Dry Cleaning

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Paid Internet

Pets Allowed ( Dog / Pet Friendly )

Public Wifi

Wheelchair access

Room features

Accessible rooms

Air Conditioning

Family Rooms

Non-Smoking Rooms

Good to know

HOTEL STYLE

Green

Mid-range

HOTEL CLASS

Full view

62Somewhat walkable

71Restaurantswithin 0.75 miles

14Attractionswithin 0.75 miles

Contact

Breitenbachstr. 7, 60487 Frankfurt, Hesse Germany

Getting there

Frankfurt Intl Airport7 mi

Mannheim Airport44 mi

See all nearby hotels

Nearby restaurants

Aurum Bar

15 minGerman

Wayang Indonesische Spezialitaeten

See all nearby restaurants

Nearby attractions

Die Dramatische Buhne

11 minTheaters

Leipziger Strasse

15 minPoints of Interest & Landmarks

Brentanopark

13 minGardens

Frauenfriedenskirche

14 minReligious Sites

See all nearby attractions

338Reviews

81Photos

6Q+A

11Room tips

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Popular mentions

Horrible Stay

The receptionist was very rude when we checked in, room had 2 bugs flying about, cleaning woman walked in without knocking, reception ate my delivery food that i thought didn’t arrive, and the reception tried to steal food that we gave them to store in the fridge as the room…

Date of stay: October 2018

Response from Ibisffmwest, General Manager at Ibis Frankfurt Messe West

Responded 4 weeks ago

Dear AMalka8, thank you very much for taking the time to review our ibis Frankfurt Messe West. First of all I would like to apologize that the stay was not as expected and that our service quality did not meet our normal standards. I did talk to our housekeeping and sensitized them again about knocking and waiting before entering any guest rooms. I am also sorry that our reception team did appear rude, I am sure this was not at all their intention. I also talked to them about the delivery and they in no terms did eat anybodies food, that was delivered to the hotel. We often have deliveries taken to rooms, but we always send the delivery man up to the rooms to make sure it gets to our guests safely. I do not know, what you mean by stealing food, but due to hygienic reasons my staff has the order that they are not allowed to store guests' food in our fridge as we cannot mix our food with other groceries or similar things that we do. We have strict controls in terms of HACCP and hygiene and this order is in place to make sure that no contamination is placed in the food that we sell. Again I am very sorry that we were not able to meet your expectation and I apologize for the inconveniences during your stay with us. Maybe we can one day welcome you again to convince you of our improved services. Kind regards Andrea Altebockwinkel - General Manager

Very good hotel at its price point.

Stayed here for a couple of days. Good room, no noise, cheap bar, friendly staff, close to pub transport. Few negative things: only the heater worked, not the airco, which makes the room very dry at night. Also overpriced parking.

Date of stay: November 2018

Response from Ibisffmwest, General Manager at Ibis Frankfurt Messe West

Responded Nov 25, 2018

Dear LondonCallingX, thank you very much for taking the time to review your last stay with us at the ibis Frankfurt Messe West. Thank you very much for your positive comments, I will certainly also share this with my staff. Regarding the heater and airconditioning, we have a system which can either heat or cool and it is switched according to the season. As we are currently in fall/winter season the system only heats. Our parking is 11 EUR per day, if this is too expensive it is also possible to park nearby in the neighbourhood for free. I hope we can soon welcome you again in Frankfurt. Kind regards Andrea Altebockwinkel / General Manager

Close to the U-bahn, so good links to the city despite being about 3 miles away. Rooms clean and tidy. However, staff weren't the greatest. The male on the desk (Daniel) seemed to find customers as an irritant. My wife asked for extra pillows and he was most unhelpful. The older…

Date of stay: October 2018

Still our number one!

We've stayed here several times and have enjoyed every stay. We ask for a quiet room and that 's what we've had . This coupled with the very effective curtains and comfortable bed ensured we slept well. The housekeeping staff kept our room spotless throughout our stay. We…

Review collected in partnership with Accorhotels.com

Date of stay: October 2018

Response from Ibisffmwest, General Manager at Ibis Frankfurt Messe West

Responded Nov 4, 2018

Dear V9760QAalanw, thank you so much for taking the time to give us such a good review. I am very happy that you enjoyed your past stays with us and thank you especially for the goof comments regarding our housekeeping and staff. I will gladly pass this on to my whole team, as this is the best motivation for them in doing their best every day. I hope we can soon welcome you again at our Ibis Frankfurt Messe West. Warm regards Andrea Altebockwinkel General Manager

+2

Decent no frills stay close to Messe complex

I had a single night's stay here at the Ibis which I found to typical of the chain, nothing really to complain about but nothing to get over excited about either, all in all a very typical Ibis experience which represented decent value for money. Due to a little time pressure I…

Date of stay: August 2018

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How far from the airport please

I remember having paid 49 euro from airport to this hotel. If you have time and do not heavy bags, reaching by train is possible as U Bahl station is very close to the hotel. Have a good stay! Ganesh J

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I am a coach driver bringing a group there is there coach parking facilities

There is an indoor and out door parking. The out door parking is limited, but for sure there is a plenty of space around the hotel

Hi, I'm coming from the UK, would I be able to use my chargers in the hotel or would I have to get an adapter with me?

Hi, I intend to stay at Ibis Frankfurt City West between 17/08/15 to 20/08/15. I have the following queries in this regard: 1. I want to know whether a room for the same can be blocked right now and I could make the payment 2 to 3 weeks later? 2. If my program changes later and I intend to stay on for another day, will it be possible?

Hi guys, Anybody travelled with a dog before and stayed in Ibis Frankfurt City West? Tripadvisor lists it as a pet friendly hotel but when i go to book it i can't find any information about it :-(

Dear Bernyoo, our hotel is pet friendly. You can bring your own pet with you for the costs of 8,00 Euros per day extra. If you have any other question please do not hesitate to contact us. Best regards, Emmanouil Makras

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"Generally all rooms same facing away from main road at front will probably be quieter"

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"Get a room on the back side of the hotel, you will not be bothered by the car noise"

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"Laboratory side of building"

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"ask for the backside of the hotel, it overlooks the parking lot and faces east so you can leave the window open at night."

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"if you're going for exploring no matter the view look for a quiet one,if you're going for relaxing yes find a room with nice views"

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PRICE RANGE

$58 - $285 (Based on Average Rates for a Standard Room)

LOCATION

GermanyHesseFrankfurt

NUMBER OF ROOMS

114

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Ibis Frankfurt Messe West Hotel

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