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Hamburger Hof Hotel

#19 of 271 Hotels in Frankfurt
Certificate of Excellence
Poststrasse 10-12, 60329 Frankfurt, Hesse, Germany
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537 Reviews from our TripAdvisor Community

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Santiago Metropolitan Region, Chile
1 review
4 of 5 stars Reviewed 1 week ago

The hotel is located very close to the main train station, and to Underground station, close to restaurants and amenities. Its a nice building, nice decoration, rooms are nice and clean and the staff, all of them, are really helpfull and nice.

Helpful?
Thank XIMENA J
Karur, India
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights during a recent fair. The hotel is very well located - just across the street from HBF. The rooms were clean and the staff very courteous and accommodative as much as they could. There are two things that could have been better - one is the room size, which was a bit small and... More 

Helpful?
Thank Prathapsundaram
Derby, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We visit Frankfurt each January with a team of 12 people to dress exhibition stands at Heimtextil. The staff have now become friends and they treat us like one of the family. A fantastic place to stay.

Helpful?
Thank Simon V
Buenos Aires
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If your are connecting in Frankfurt with a long layover or need to stay for a couple of nights don’t doubt it and book in this hotel. I stayed here 3 times in the last year. It is right across the Frankfurt HBF so no problem to carry your luggage or take a taxi. The lobby is small but the... More 

Helpful?
Thank Julian F
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room was clean and check in was very easy. Parking was about 15euros across the street at the train station. Restaurants and bars were in easy walking distance. The hotel bar was covienient. We left too early to sample the breakfast though.

Helpful?
Thank Kurt S
PamSis, Leiter Gästebetreuung at Hamburger Hof Hotel, responded to this review

Dear Kurt S, Thank you for taking the time to send us your Feedback. If there are any future plans to Frankfurt we are very happy to accommodate you again at the Hotel Hamburger Hof. Please do not hesitate to contact me at any time via Pam.siskos@hamburgerhof.com. Best wishes, Pamela Siskos Guest Relation Manager More 

Hamilton, New Zealand
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

arrived in Frankfurt and was easily able to get train into the city. Once there, exit station and there is the hotel, about a slow 5 minute walk from the track to the hotel. Very friendly at reception, and best of all room was ready. Room was on the 5th floor overlooking the station. I was worried about noise, but... More 

Helpful?
Thank Deeinthekitchen
PamSis, Leiter Gästebetreuung at Hamburger Hof Hotel, responded to this review

Dear Deeinthekitchen, Thanky you very much for the time you have taken to privide us with your positve words. We are very proud of the whole Team and already forwarded your bunch of compliments to them. It would be my pleasure to welcoming you again and offer a room to the back side. Please feel free to contact me directly... More 

Bothell, Washington
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed three nights in Frankfurt. I was traveling alone and wanted to be close to the central station. Hamburger Hof Hotel is across the street from the central rail station in Frankfurt. My room was small, a single bed but the price was only $255 Euros for 3 nights. The room was in the top floor, 6th floor and... More 

Helpful?
Thank sleepyhead8822
PamSis, Leiter Gästebetreuung at Hamburger Hof Hotel, responded to this review

Dear sleepyhead8822, Thank you for your support and sharing your experience with the other traveller. Please make sure you will get in contact with me personally via Pam.siskos@hamburgerhof.com for any future booking. It would be my pleasure to assist offering the best room type for your next stay. We are looking forward welcoming you again. Best wishes, Pamela Siskos Guest... More 

Houston, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was across the street from the train station. Staff made us breakfast boxes since we left very early next morning to catch a flight. Very nice of them. Rooms clean and walking distance to Christmas market.

Helpful?
Thank travler02015
PamSis, Leiter Gästebetreuung at Hamburger Hof Hotel, responded to this review

Dear travler02015, Thank you for taking the time to share your experience with us. It was our pleasure to assist with breakfast boxes and we are happy you indulged it. Please feel free to contact me personally via pam.siskos@hamburgerhof.com for any future visit direction Frankfurt. We are looking forward welcoming you back again. Best wishes, Pamela Siskos Guest Relation Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 31, 2015 via mobile

I was here for a couple of days at the end of December. Had a single room on the 5th floor, which was quite large and spacious compared to other singles I've stayed in. It is right across the road from the train station, so it can be a bit noisy, but there is a shutter, blinds and curtains which... More 

Helpful?
Thank Sarah R
Level Contributor
42 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

The hotel is situated right next to the central station. The amenities are in a good shape and the room has high ceiling which looks spacious and comfortable. And there is complimentary breakfast. The hotel is renovated from an old hotel, so don't expect too much.

Helpful?
Thank PIGPIGHK
Questions? Get answers from hotel staff and past guests. Ask a question

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