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Alexander am Zoo

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#48 of 274 Hotels in Frankfurt
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Alexander am Zoo
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255 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Sao Leopoldo, RS
Reviewed 4 days ago NEWvia mobile

It was a short stay, but very pleasant. Great breakfast, excellent room, very comfortable and charming hotel. There's a mini market close to the hotel, what makes easier to choose what to eat and drink. Really think about going again to Frankfurt and staying at the Alexander am Zoo.

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Helpful?
Thank Vanessa B
Chichester, United Kingdom
Reviewed 1 week ago

Comfortable and clean. Have stayed here before when visiting family who live just a few blocks away. It is in a residential area so no amenities in the immediate vicinity but a 10 minute walk takes you to shops and restaurants. I give this hotel only 3 stars because once the breakfast room is closed there are no facilities for...

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Helpful?
Thank steph2cc
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Steph2cc, thank you for your honest words. However there is a bar-frigde at reception and our staff is happy to serve you in the hotel lobby at any time. Best regards from the Alexander am Zoo – Michelle Jandel-Mouqué, General Manager

Lucerne, Switzerland
Reviewed 3 weeks ago

The room was clean and almost large for 2 persons. Clean and comfortable. Breakfast simple but good. Acceptable pricing for FFM. The location IMHO is not working if you wanna be close to Berger Strasse, Zoo or EZB. For other sightseeing it is to far out.

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Thank Stefan G
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Stefan, we are a 4 star hotel and as you pointed out near the Frankfurt Zoo, EZB and Berger Strasse. The city center can be reached with two stops by underground and tram and the big advantage you have is that the Alexander am Zoo is located in a quiet area, so you can sleep with the window open...

New York City, New York
Reviewed 4 weeks ago

I had a very nice and comfy stay at this hotel. Room was clean and spacious. Bed was comfortable. Bathroom was clean and everything was in order. Wifi/Internet was strong and worked fine. Zoo metro station is about 10-15 minutes walk, or you can take light rail tram a block away. Breakfast buffet was wonderful and had lots of variety....

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5Thank j l
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear jl, thank you so much for your kind words and posting it on tripadvisor. We even have a closer metro station “Habsburger Allee” which is only 2 blocks away. Looking forward having you stay again – Best regards Michelle Jandel-Mouqué, General Manager

Marrakech, Morocco
Reviewed October 20, 2016 via mobile

This is primarily a business hotel but we enjoy it as tourist when visiting friends in Frankfurt. The rooms are spacious and well appointed, except for the few rooms on the ground level which are smaller and give onto a sidewalk -- best avoided if possible. Good Wifi, great breakfast buffet with excellent coffee and varied choices. I do have...

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Helpful?
Thank joyceheard
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Joyce, thank you very much for your nice review. We apologize for the bad concierge service, this will not happen again. Hoping to see you again when visiting your friends in Frankfurt. Best regards Michelle Jandel-Mouqué, General Manager

Canberra, Australia
Reviewed September 20, 2016 via mobile

We booked a deluxe room for a 4 night stay. There was a sitting room with kitchenette and a separate bedroom. Coincidently our visit to Frankfurt was over the time of the biannual motor show. Apparently this is one of Frankfurt's biggest events. We wondered why accommodation was hard to find and relatively expensive. Our visit also coincided with a...

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Thank TravelTed2014
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear TravelTed, thank you so much for your review. We hope you also informed reception about the aircon and wifi issue so we know the respective room number. Nevertheless we are happy, you enjoyed your stay at the Alexander am Zoo and hope to see you again. Michelle Jandel-Mouqué, General Manager & Team

Portland, Oregon
Reviewed September 20, 2016 via mobile

This hotel is good choice if you don't mind being just slightly out of the center of Frankfurt. It's a quiet neighborhood yet only a few U stops away from all the action, and less than a half hour from the airport. The room was clean, bright, and spacious as was the bathroom. The breakfast buffet is excellent and included...

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Thank PoOr_man73
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Poor man 73, thank you for putting all your experiences at the Alexander am Zoo in a brief summary! We do hope you had a safe trip home and look forward to having you stay again! Best regards Michelle Jandel-Mouqué & Team

Victoria, Canada
Reviewed September 16, 2016 via mobile

Well we have returned home to Frankfurt. The only animals at the Alexander am zoo were the Giebels lol. The hotel was in the heart of old Frankfurt and near shops, cafes, and bars. It was directly across from the zoo which is a must see place. I rented 3 suites which were very big and clean. The hotel was...

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Thank livingmauitime g
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear Travelling Giebels, thank you very much for your review on tripadvisor – we do appreciate your kind words as well as the critics regarding our breakfast ladies. We already addressed the topic and I can assure you that it was not meant badly as all of them are “foreigners”. Hope to see you again at the Alexander am Zoo...

Nivelles, Belgium
Reviewed July 25, 2016

The staff is friendly and helpful. The rooms are clean. Breakfast is a good spread. The A.C. was amazing, though it did occasionally cut out in the middle of the night. There is a grocery store a block away and plenty of restaurants within walking distance. It's right by the zoo, which I actually don't recommend as it's small and...

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Thank dcm13
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear DCM13, thank you for your detailed report about your stay at the Alexander am Zoo. Our AC system is very new so we are glad it made your stay comfortable. Also our breakfast is an essential part of the quality we try to maintain, same goes for the internet which has been reviewed and tested recently. However the information...

Calgary, Canada
Reviewed May 27, 2016

The Alexander am Zoo hotel is in a location with few other hotels. Although it is in the east end of Frankfurt, it is still close to many of the tourist sites in central Frankfurt. The tram is very close by but we were able to walk everywhere we wanted to go. As the name indicates, the hotel is close...

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Helpful?
Thank artslover
AlexZoo, Manager at Alexander am Zoo, responded to this review

Dear artslover, thank you so much for your detailed description of our services and your compliments. As you said with the public transportation network in Frankfurt it is fairly easy to get to all interesting places from the Alexander or they are even in walking distance. Looking forward to welcoming you again on your next visit. Best regards – Michelle...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-star rated Hotel Alexander am Zoo features 66 air conditioned guest rooms and suites - some with kitchenette for extended stays. 2 Meeting rooms o the top floor with a roof terrace as well as an underground car park. The location near the Frankfurt Zoo in a quiet side street - the U-bahn U7 Habsburgerallee is 2 Minutes away. Many Restaurants are in the vicinity. ... more   less 

Additional Information about Alexander am Zoo

Address: Waldschmidtstr. 59-61, 60316 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $90 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Alexander am Zoo 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Alexander Am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Style:
#32 Luxury Hotel in Frankfurt
#36 Romantic Hotel in Frankfurt
#47 Business Hotel in Frankfurt
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Questions & Answers

Here's what travelers have asked, with answers from Alexander am Zoo staff and other travelers.
3 questions
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Questions? Get answers from Alexander am Zoo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I had a room on first floor...no noise from outside.”
 of 5 bubbles notuslimited, Apr 24, 2016 | Read review
“I guess all rooms are good.”
 of 5 bubbles mireluske, Jan 6, 2016 | Read review
“Ask for a quiet room away from lift.”
 of 5 bubbles 983keith54, Jan 5, 2016 | Read review
“Room 509 was good”
 of 5 bubbles Superagent84, Sep 1, 2015 | Read review
“Try to get one of the suites - they are very nice”
 of 5 bubbles Eyekaytoo, Jan 18, 2015 | Read review
5 of 5
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