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Novum Hotel Imperial Frankfurt Messe

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Novum Hotel Imperial Frankfurt Messe
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191 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Ljubljana, Slovenia
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I expected much more than very uncomfortable bed in huge room with hardly any furniture, no fridge, very small bathroom, it was even not clean every day and once I even have to look for at least clean towels, although floor was dirty, too (probably still from previous guests as some dirt was not removed whole our stay). Most disappointing... More 

Thank 24LiZa
Dubai, United Arab Emirates
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location and check-in was handled in a friendly, efficient manner however whilst the basic room rate for my two-night stay was favourable, the additional charges for breakfast, parking, use of the sauna and bottled water in the room were both annoying and excessive. Further and despite renovation / decorating works that had taken place since my last stay, the... More 

Thank v12jpc
Vigevano, Italy
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 20, 2016

I have been here in a business trip and unfortunately during an important exhibition. Final price 223 € per night excluding breakfast ( + 12,5 €). People at reception not professional, not smiling and somehow not friendly. I arrived in the morning conscious that check in starts at 14.00. I had no time to explain that I was there just... More 

Thank Avrecam

Travelers are raving about these Frankfurt hotels

Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 9, 2016 via mobile

Staff were helpful and friendly. Hotel is located walk distance from nearest metro station and area seemed peaceful but, have to say I only stayed one night so can't be sure about that. Breakfast was good and I read that many reviewers said that rooms were old etc but, my room was like brand new and I even had electric... More 

Thank Santtu V
London, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 25, 2016

To start with the positives, the reception guy was lovely, there was a vending machine for drinks at the reception, the Wi-Fi was working fine and the location was adequate. However, this is a very old, dated hotel. All the furniture and décor seems to have stopped 20 years ago. My room was on the second floor overlooking the high... More 

Thank nleegus
1 review
2 of 5 stars Reviewed April 19, 2016 via mobile

Not really recommended . Not a 4 star hotel, aged and with a very basic service. I stairs one night and the room looks old, it only convenient if you need to be at messe. The tram and underground are very close by and the city center just at 10 min with U6 or 7

Thank Nic G
Angers, France
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed April 19, 2016 via mobile

I have been traveling on business for over 15 years, and this is quite simply the worst hotel stay I have ever had... Starting with extremely rude and unhelpful staff at check in. The worse I have ever experienced. The room itself is a bit dated and could do with the refurbishment. Especially when claiming to be a 4 star... More 

Thank Langevindadoption
New York City, New York
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 18, 2016

The location was very convenient for business and exploring the City, very close to Messe Frankfurt, and had easy access to all places. The quality and standard of the hotel was quite good. Room was big but was facing the street, too noisy!

Thank Roamer_World
Annecy, France
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 10, 2016 via mobile

I booked this hotel as its location was very convenient for what I had to do in Frankfurt. The room is quite old and they tried to restyle it but very poorly. At least was big. But the main problem is that my room was facing the street and the windows are too old, so from early morning you can... More 

Thank Alex-Marsal
Frankfurt Am Main
1 review
4 of 5 stars Reviewed February 28, 2016

I stayed in Frankfurt for 3 nights, and this hotel was very close to my business meetings. The quality and standard of the hotel was quite good. as far as I can see there was no room service nor were there a mini-bar. I did not use them, so for information to those guests that need it.

Review collected in partnership with Easytobook.com

Thank perk554
Questions? Get answers from hotel staff and past guests. Ask a question

112 photos of this hotel

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Hotel & Grounds (21)
Dining (7)
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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Novum Hotel Imperial is a modern hotel in the heart of Frankfurt. In the immediate vicinity of the palm-filled gardens, it offers itself as an ideal base for guests who prefer a central location.All rooms are very comfortable and tastefully decorated. Here, discerning guests will feel guaranteed wohl.Die rooms are equipped with free wireless Internet access and are therefore particularly suitable for your business trips to Frankfurt. ... more   less 

Additional Information about Novum Hotel Imperial Frankfurt Messe

Address: Sophienstrasse 40, 60487 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $54 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novum Hotel Imperial Frankfurt Messe 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Best Western Frankfurt
Frankfurt Best Western
Hotel Style:
#72 Luxury Hotel in Frankfurt
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