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Novum Hotel Imperial Frankfurt Messe

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195 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was a last minute booking for us. The check in person was great and gave us lots of friendly tips for getting around, this really helped us getting acquainted with the city. Impressed with the free wifi it worked everywhere in the hotel. We were lucky enough to be moved from the street side to the other side of... More 

Helpful?
Thank Sarah P
Ljubljana, Slovenia
Level Contributor
55 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I expected much more than very uncomfortable bed in huge room with hardly any furniture, no fridge, very small bathroom, it was even not clean every day and once I even have to look for at least clean towels, although floor was dirty, too (probably still from previous guests as some dirt was not removed whole our stay). Most disappointing... More 

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2 Thank 24LiZa
Dubai, United Arab Emirates
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 29, 2016

Great location and check-in was handled in a friendly, efficient manner however whilst the basic room rate for my two-night stay was favourable, the additional charges for breakfast, parking, use of the sauna and bottled water in the room were both annoying and excessive. Further and despite renovation / decorating works that had taken place since my last stay, the... More 

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Thank v12jpc
Vigevano, Italy
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 20, 2016

I have been here in a business trip and unfortunately during an important exhibition. Final price 223 € per night excluding breakfast ( + 12,5 €). People at reception not professional, not smiling and somehow not friendly. I arrived in the morning conscious that check in starts at 14.00. I had no time to explain that I was there just... More 

Helpful?
Thank Avrecam

Travelers are raving about these Frankfurt hotels

Finland
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed May 9, 2016 via mobile

Staff were helpful and friendly. Hotel is located walk distance from nearest metro station and area seemed peaceful but, have to say I only stayed one night so can't be sure about that. Breakfast was good and I read that many reviewers said that rooms were old etc but, my room was like brand new and I even had electric... More 

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Thank Santtu V
London, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed April 25, 2016

To start with the positives, the reception guy was lovely, there was a vending machine for drinks at the reception, the Wi-Fi was working fine and the location was adequate. However, this is a very old, dated hotel. All the furniture and décor seems to have stopped 20 years ago. My room was on the second floor overlooking the high... More 

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Thank nleegus
1 review
2 of 5 stars Reviewed April 19, 2016 via mobile

Not really recommended . Not a 4 star hotel, aged and with a very basic service. I stairs one night and the room looks old, it only convenient if you need to be at messe. The tram and underground are very close by and the city center just at 10 min with U6 or 7

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Thank Nic G
Angers, France
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed April 19, 2016 via mobile

I have been traveling on business for over 15 years, and this is quite simply the worst hotel stay I have ever had... Starting with extremely rude and unhelpful staff at check in. The worse I have ever experienced. The room itself is a bit dated and could do with the refurbishment. Especially when claiming to be a 4 star... More 

Helpful?
Thank Langevindadoption
New York City, New York
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 18, 2016

The location was very convenient for business and exploring the City, very close to Messe Frankfurt, and had easy access to all places. The quality and standard of the hotel was quite good. Room was big but was facing the street, too noisy!

Helpful?
Thank Roamer_World
Annecy, France
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 10, 2016 via mobile

I booked this hotel as its location was very convenient for what I had to do in Frankfurt. The room is quite old and they tried to restyle it but very poorly. At least was big. But the main problem is that my room was facing the street and the windows are too old, so from early morning you can... More 

Helpful?
Thank Alex-Marsal
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
The Novum Hotel Imperial is a modern hotel in the heart of Frankfurt. In the immediate vicinity of the palm-filled gardens, it offers itself as an ideal base for guests who prefer a central location.All rooms are very comfortable and tastefully decorated. Here, discerning guests will feel guaranteed wohl.Die rooms are equipped with free wireless Internet access and are therefore particularly suitable for your business trips to Frankfurt. ... more   less 

Additional Information about Novum Hotel Imperial Frankfurt Messe

Address: Sophienstr. 40, 60487 Frankfurt, Hesse, Germany
Location: Germany > Hesse > Frankfurt
Price Range: $57 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novum Hotel Imperial Frankfurt Messe 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Best Western Frankfurt
Frankfurt Best Western
Hotel Style:
#72 Luxury Hotel in Frankfurt
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