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Grandhotel Hessischer Hof

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Guests1 room, 2 adults, 0 children
Traveler (433)
360
Panoramas (27)
Room & Suite (321)
Certificate of Excellence

About

#2 of 277 hotels in Frankfurt
Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Hessischer Hof, is the only privately owned 5 star accommodation in Frankfurt. Enjoy the comfort of a traditional luxury hotel, incomparable service and personal hospitality.The only hotel in Frankfurt that offers an extraordinary value included in the room rates: WiFi, Minibar, pay-tv, daily hospitality suite with free welcome drink and snacks from 6 pm to 8 pm as well as shoe shine service and fresh fruits in room. Enjoy the comfort of a traditional hotel with exceptional service.
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Property amenities
Restaurant
Room service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Luxury

Location

Full view
92Great for walkers
Grade: 92 out of 100
63Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
Friedrich-Ebert-Anlage 40, 60325 Frankfurt, Hesse Germany
Name/address in local language
Getting there
Frankfurt Intl Airport7 mi
Mannheim Airport43 mi
Hauptbahnhof11 min
Frankfurt Central Station11 min
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865Reviews
14Q+A
41Room tips
Traveler rating
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Popular mentions
Stayed at this hotel for the first time. Mixed experience based on my experience staying 200 nights a year in hotels. Pros: - friendly service at front desk - well located to fairgrounds - well appointed bathrooms - good breakfast range Cons: - check out process takes too long. Staff involved in too much chit chat. Business people want to get out fast. They also don’t open a second line even though staff is available to do it - breakfast process takes too much time. Why do I need to sign a paper if I already gave my name and room number? In 9 out of 10 hotels I stay its faster to get a table - room furniture and carpets look old and worn. Bathrooms look freshly renovated and new but rest of interior looks like leftovers from many years ago At this price point better to go to Villa Kennedy or Jumeirah - especially if low season pricing.
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Response from HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof
Responded 2 weeks ago
Dear Guest, thank you very much for your stay at the Grandhotel Hessischer Hof and your positive and constructive advice. We do appreciate your feedback very much and evaluate it with our colleagues all the time. However we do apologize for the delay on departure and at the same time we ask for your understanding when new employees are being trained. With your signature at the entrance/breakfast desk you confirm your breakfast visit. As we have different room categories, we hope to meet your expectations on your next visit. Best greetings from Frankfurt... Matthias Eißner Guest Relation & Concierge 0049 69 7540 2931 guestrelation@ghh.de
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Since my Flight from Frankfurt to Delhi had to abruptly return I was asked to stay at the Hotel. I was presently surprised by the warm welcome at the front desk. The front desk was very helpful and despite I having a voucher from the Airlines I was given excellent treatment and was given a very nice room. Overall I indeed liked the Hotel. It was less than 20 Mins away from the Airport. The Rooms were very well appointed. There is also a pub attached to the Hotel.
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Review collected in partnership with The Leading Hotels of the World
Ideally located immediately opposite the entrance to the Messe Frankfurt and the Festival Hall and only a few minutes walk from the city center. High quality, first-class service and a nice spa with a spectacular view of both city and Taunus. Enjoyed the Hawaiian Lomi Lomi massage performed by Marijanna - perfect way of starting the weekend! Hotel staff was attentive, kind and helpful as always. Appreciated the small present and welcome note when entered my room. Thanks for having me!
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Nothing terribly wrong with this hotel and staff quite nice. It's just not at all interesting and grossly overpriced and overrated. Room small and bathroom bathroom very small. I asked for two key cards and of course one was needed to keep the lights on. When I left my room (and my laptop on charge) housekeeping came, removed the key card and (no joke) kept it. I felt like a naughty boy. Of course without the key card in the power slot my laptop ran out completely. Bar downstairs reeks of smoke and bar upstairs is barely an extension to the lobby. Better deals elsewhere.
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Response from HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof
Responded Mar 31, 2019
Dear Charles, many thanks for your stay at the Grandhotel Hessischer Hof and your personal impressions. We do apologize that the housekeeping had taken your key card and therefore you were unable to recharge your laptop. We would be glad to show you one of our bigger rooms during your next stay with us. Many thanks again for your important feedback and for any further wishes and inquiries we are delighted to assist you at any time. Best greetings from Frankfurt Matthias Eißner Guest Relation & Concierge 0049 69 7540 2931 guestrelation@ghh.de
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The Grandhotel Hessischer Hof is our favorite hotel in Frankfurt. The rooms are very nice and clean and the beds are quite comfortable. The people who work at the hotel provide excellent service and make you feel at home. The hotel restaurant is the best in Frankfurt (see separate review). We highly recommend this hotel.
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Response from HESSISCHER_HOF, Leiter Gästebetreuung at Grandhotel Hessischer Hof
Responded Mar 31, 2019
Dear Guest, so many thanks for your stay at the Grandhotel Hessischer Hof. We do really appreciate your fantastic feedback, especially for our Restaurant Sèvres and hope to welcome you back in our hotel very soon. Best greetings from Frankfurt Matthias Eißner Guest Relation & Concierge 0049 69 7540 2931 guestrelation@ghh.de
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PRICE RANGE
$193 - $449 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel hessischer hofhessischer hof frankfurt
LOCATION
GermanyHesseFrankfurtInnenstadt
NUMBER OF ROOMS
121
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