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Fleming's Selection Hotel Frankfurt-City

Traveler (443)
360
Panoramas (29)
Room & Suite (224)

About

#111 of 277 hotels in Frankfurt
Location
Cleanliness
Service
Value
Das Hotel liegt direkt am Eschenheimer Tor, mitten in der Frankfurter Innenstadt. Ob Einkaufsmeile „Zeil“, Börse, Bankenviertel oder Römer: Von hier aus sind alle Hotspots der Stadt bequem zu Fuß zu erreichen. Auch die S- und U-Bahn- Station „Hauptwache“ ist nur drei Gehminuten entfernt. Gästen, die mit dem Auto anreisen, steht eine Tiefgarage zur Verfügung.
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Property amenities
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Modern

Location

Full view
100Great for walkers
Grade: 100 out of 100
174Restaurantswithin 0.3 miles
43Attractionswithin 0.3 miles
774Reviews
9Q+A
53Room tips
Traveler rating
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  • 63
  • 68
Time of year
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Popular mentions
What a great experience at this hotel. Being greeted as the taxi pulled up, welcomed with great attitude of concierge and front desk staff. Rooms are very clean and well laid out. The restaurants on site - street level for breakfast buffet and top floor for dinner were both really good. Great location & could not fault anything during my four day stay.
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Review collected in partnership with Accorhotels.com
More than a week before I checked in, I sent an email to ask for assistance for a package delivery that might arrive before I check in. After I followed up my email the next day, Thomas Katzenbach replied that he forwarded my request to hotel receptionists who take care of deliveries. Around 4-5 days before my arrival, I emailed about it again to remind them of this request...no one responded even after my daily follow-ups. I tried contacting them via messenger and the colleague responded that someone has already sent a response about it...no one did. I then received a CHECK IN NOW email and it indicated a wrong check out date I emailed the front office manager to say that the checkout date was wrong...no one replied. During my entire stay I had to check-in 3 times!!! Mainly because I was part of a group. This was VERY VERY inconvenient. I have stayed in other hotels where I was part of a group and never had this kind of set-up where I had to check-in more than 1 time during my stay.
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We had 2 large corporate dinners at Fleming's Selection in the Luxe restaurant a couple of weeks ago, they were both a huge success, our clients and guests had a fantastic time. The food was the highest quality and the staff was incredibly attentive. Special thanks to Fehmi Cetin the restaurant manager, he and his team many times noticed that we are looking for something even before we had a chance to ask. I will definitely return to Fleming's properties for business but for personal trips as well.
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+1
I stayed in room 510. I arrived in the late afternoon so took a shower and left to see a friend. Came back around 11 pm and started to ready myself for bed. First bug i spotted near the bed’s frame made of fabric. After closer inspection i discovered around 10 bugs in different stages of their adult life, small larva bugs just out of larva stage too. As I run around a room in Panic trying to pack up my clothes and leave, bugs started to follow me over the walls obviously attacted by me emitting CO2. They were on window curtains, but most in and around a bed frame. I had not enough courage to lift a matress and see what is going there. Hotel representative inspected the room and looked quite shocked and offered me „a nice room” on a different flor but was unable to comment what is company policy on preventing infestation like that. As most of the rooms are connected with each other by closed doors, I would say the infestation MUST be present in other rooms too. The handling from the hotel representative was poor, he remained mostly polite but also seemed to think that bed bugs entered via window... which further showed the level of ignorance about the subject. After this horror I went to beautiful and clean Jumeirah hotel at 2 am to remove myself from this nightmare. Here are some pictures from Flemings, stay on your own risk.
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+1
We booked 2 rooms as our family was travelling together. However we were separated as there was 2 wings and my wife and I ended in the "old" wing. This was not a problem until we got to our room and it had a terrible odour. As we were only staying overnight I did not think much of it however the longer we stayed, the odour seem to become more intense. We asked the recpetion to see if we could have a room change however was told that someone would come and check it out. This did not happen. We complained again and ultimately the duty manager got involved and without any arguement got us a room in the new wing. We were truly grateful for this however wondered why it took so many people to get involved before something was done. Apparently the hotel that evening was not totally full so as far as I was concerned surely front office staff should have enough common sense to deal with this issue quickly without troubling the duty manager. Anyway our new room was in the new tower. It was reasonably spacious but had a very unique glass shower cubicle inside the room,. So there was no partitioned bathroom per se. Perhaps we were given a "single" room. Nevertheless the bed was large enough for both of us. Odd if we were sharing a room with someone you don't really know!. Nevertheless the room was clean and basic amenities were provided. Its located close to the old city and well located to public transport. Had it not been for the duty manager I would have certainly have been more critical with my rating.
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PRICE RANGE
$127 - $241 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
flemings hotel deluxe frankfurt city
LOCATION
GermanyHesseFrankfurtInnenstadt
NUMBER OF ROOMS
205
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