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Ludwig-Erhard-Straße 7, 20459 Hamburg Germany
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Traveler (224)
Room & Suite (112)
Dining (25)

About

#3 of 208 Specialty lodging in Hamburg
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.3
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Meeting rooms
Parking garage
Wifi
Breakfast buffet
Complimentary tea
Snack bar
Vending machine
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Dining area
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
96Restaurantswithin 0.3 miles
35Attractionswithin 0.3 miles
610Reviews11Q+A35Room tips
Traveler rating
  • 347
  • 214
  • 33
  • 9
  • 7
Time of year
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Popular mentions
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Most Recent
Mohnomishe wrote a review Aug 2022
Lusaka, Zambia329 contributions178 helpful votes
Our family of four stayed two nights, and were generally happy with the stay and the interaction with staff members. We had a two room apartment with one double bed and one fold-out sofa, which worked well for us. Breakfast was very good, but plan your eating to avoid the ”rush hour” as seating is limited. There is parking in the same building with direct access by elevator, but this must be booked in advance. We hadn’t done this so we had to leave the car at a public garage two blocks away. In the end this solution was ok but a bit inconvenient. The location of the hotel is excellent in the middle of everything. It’s walking distance to the old town, to St Pauli, and to the river bank. Do note that if you want to stock up on snacks or sodas there is no store for this nearby. Many restaurants though (recommend the Portuguese quarters!).
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded Aug 16, 2022
Dear Mohnomishe, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
klegau wrote a review Jul 2022
Vienna, Austria92 contributions43 helpful votes
We ended up in this hotel by pure chance but will definitely book it again shoukd we come back to Hamburg! First of all, the location is superb, you can reach almost anything within the centre within 10 minutes on foot. Second, the breakfast buffet looks small. Ut offers a lot of variety, definitely one of the best I have ever seen. Third, the room was big and clean, nothing to complain. Finally, the reception staff was always helpful. So, go for a room in here, if you visit Hamburg! PS Free coffee available 24hrs in the lounge.
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded Aug 5, 2022
Liebe/r klegau, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards, Arnold Konrath Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stella Victoria wrote a review Jun 2022
1 contribution1 helpful vote
The Citadines (short 'Cita') is the perfect apartament hotel with the most ideal location, from which all central places in Hamburg are easily accessible. The Cita offers beautiful and clean rooms with extensive equipment/furnishings, a welcoming lobby and free 24/7 use of the fully automatic coffee machine with the very best hot chocolate in town. :) Many thanks to the entire housekeeping team who were always on the lookout to ensure total happiness + comfort. Special thanks goes out to a young guy called Eris who always worked hard with a smile on his face - he did a fantastic job. The Cita is suitable for short and long stays and always impresses with its warm atmosphere. The whole team is incredibly friendly, competent and helpfu. Special thanks go to Gerd and the whole team, who always handled every request at the reception at any time perfectly At the Cita, you can quickly feel at home thanks to the whole team! I look forward to further stays.
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Date of stay: June 2022
Rooms
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded Jun 20, 2022
Dear stellavictoriap, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GuilhermeVaz wrote a review Jun 2022
Ericeira, Portugal438 contributions172 helpful votes
Misleading room types and prices. I booked a Studio, for two colleagues and it was a normal room with 2 single beds. It was not nice. Then, the day after we moved to a Studio extra (for something like the photos I saw in Booking.com) for an extra price. Not nice. Too small Hotel, with not room cleaning, and very small breakfast space. For the price we paid it was not cheap nor quality worthy. For business, avoid.
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Date of stay: June 2022Trip type: Traveled on business
Room Tip: Just avoid.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded Jun 10, 2022
Dear Guilherme, thank you very much for choosing our Aparthotel for your stay in Hamburg. We are sorry to hear about your disappointment and that we could not make your stay more comfortable. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Once again, I would like to apologise for the disappointing stay you had with us. Please be assured that we are always seeking to satisfy the expectations of our residents. I will review the pictures online and will replace misleading ones. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future. Best regards, A. Konrath | Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stig K wrote a review Dec 2021
1 contribution1 helpful vote
I had to change my plans in the middle of a stay. I was met with a customer oriented approach with focus on my needs. All presented with a friendly smile. The room was nice with a great bed and sufficient space.
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Date of stay: December 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded Dec 15, 2021
Dear Stig, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Customer orientation is something our staff takes great pride in, so we value your feedback. See you soon again. Sincerely Arnold Konrath Residence Manage
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mikael.bjerrum wrote a review Sep 2021
Copenhagen, Denmark552 contributions252 helpful votes
The studio apartments at Citadines Michel are quite small, although it is good that the bed is actually in its own seperate room. In the whole apartment is only one small window, which makes the place quite dark. Apartment located towards the Ludwig-Erhard Strasse suffers from car noise, adn apartments to the opposite side experience church bells from nearby Michaelis 4 times an hour around the clock. You simply need to close the window to be able to fall asleep. Facilities are rgreat and includes a laundrette to wash and dry your clothes. It is possible to reserve parking at 19 Euros per night, but this includes free use of two charching stations, convenient if you travel by EV. Location is great, close to Prtugese Quarter and walking distance to the rest of the city.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold Konrath, Geschäftsführer at Citadines Michel Hamburg
Responded Sep 20, 2021
Dear Mikael, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Arnold K. Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
000traveller000 wrote a review Dec 2019
Sydney, Australia33 contributions47 helpful votes
Room was well maintained. Simple in furnishings but adequate. Location was very good only a few mins walk to Main Shopping street and few mins other direction to street with Italian and Portuguese restaurants. Someone charged their breakfast to our room but the hotel were good at removing that.
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold K, Manager at Citadines Michel Hamburg
Responded Dec 23, 2019
Dear 000traveller000, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sijmen Z wrote a review Dec 2019
6 contributions8 helpful votes
The hotel is located in the middle of the center close to the main sites; between Jungfernstieg and the harbour. The hotel itself is warm and beautiful with modern rooms that include a spacious bathroom and a handy complete small kitchen with everything you need to cook and to eat; especially handy with a baby!
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Date of stay: December 2019Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold K, Manager at Citadines Michel Hamburg
Responded Dec 9, 2019
Dear sijmenz2017, thank you for choosing Citadines Michel as your accommodation during your holiday in Hamburg. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Arnold Konrath Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marmalade23 wrote a review Dec 2019
2 contributions1 helpful vote
This hotel is absolutely fantastic! Incredibly clean and the staff couldn’t do enough for us. The apartment was very spacious with all the amenities you could want, including luxurious amounts of cupboard space - coat hangers for days! I would recommend this to anyone - a truly magical experience. So well located - close to the cultural opportunities Hamburg has to offer, and also the diverse nightlife. The food in Hamburg is also fantastic - we visited many delightful eateries, all in walking distance. Very close to a supermarket too. If you an eater, this location is for you! My only small complaint is there was no oven.
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Date of stay: December 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold K, Manager at Citadines Michel Hamburg
Responded Dec 2, 2019
Dear Marmaladeredpersian, thank you for choosing Citadines Michel as your accommodation during your holiday in Hamburg. It is always encouraging for us to learn that our valuable residents are satisfied with our service. Your heartfelt words will definetely be shared with the whole team. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Arnold Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lou wrote a review Dec 2019
5 contributions9 helpful votes
We recently travelled to Hamburg to hit up the Christmas markets. I would absolutely recommend this as a place to stay, our room was clean and well furnished. Staff were fantastic and very accommodating, a great weekend!! Within walking distance of all main attractions.
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Date of stay: December 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Arnold K, Manager at Citadines Michel Hamburg
Responded Dec 2, 2019
Dear LouKU, thank you for your feedback which will be shared with the team at Citadines Michel Hamburg. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. I hope you have enjoyed the christmas markets and some christmas shopping in Hamburg. We look forward to welcoming you again. Best regards, Arnold Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$111 - $198 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgNeustadt
NUMBER OF ROOMS
127
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CITADINES MICHEL HAMBURG $103 ($̶1̶1̶8̶) - Updated 2022 Prices & Condominium Reviews - Germany

Frequently Asked Questions about Citadines Michel Hamburg
Which popular attractions are close to Citadines Michel Hamburg?
Nearby attractions include St. Michael's Church (0.1 miles), Die Weingaleristen (0.2 miles), and Krameramtswohnungen (Flats for Small Trader's Guild) (0.06 miles).
What are some of the property amenities at Citadines Michel Hamburg?
Some of the more popular amenities offered include free wifi, breakfast buffet, and meeting rooms.
Which room amenities are available at Citadines Michel Hamburg?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Citadines Michel Hamburg?
Guests can enjoy breakfast, complimentary tea, and a snack bar during their stay.
Is parking available at Citadines Michel Hamburg?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Citadines Michel Hamburg?
Conveniently located restaurants include Ristorante Buon Giorno, Capriccio, and NOM vietnamese fusion food.
Are any cleaning services offered at Citadines Michel Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Citadines Michel Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Citadines Michel Hamburg?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Citadines Michel Hamburg?
Many travelers enjoy visiting Alter Elbtunnel (0.6 miles), St Nikolai Memorial (0.4 miles), and Altona City Hall (1.9 miles).
Does Citadines Michel Hamburg have any great views?
Yes, guests often enjoy the city view available here.