Room was well maintained. Simple in furnishings but adequate. Location was very good only a few mins walk to Main Shopping street and few mins other direction to street with Italian and Portuguese restaurants. Someone charged their breakfast to our room but the hotel were good at removing that.
The hotel is located in the middle of the center close to the main sites; between Jungfernstieg and the harbour. The hotel itself is warm and beautiful with modern rooms that include a spacious bathroom and a handy complete small kitchen with everything you need to cook and to eat; especially handy with a baby!
This hotel is absolutely fantastic! Incredibly clean and the staff couldn’t do enough for us. The apartment was very spacious with all the amenities you could want, including luxurious amounts of cupboard space - coat hangers for days! I would recommend this to anyone - a truly magical experience. So well located - close to the cultural opportunities Hamburg has to offer, and also the diverse nightlife. The food in Hamburg is also fantastic - we visited many delightful eateries, all in walking distance. Very close to a supermarket too. If you an eater, this location is for you! My only small complaint is there was no oven.
We recently travelled to Hamburg to hit up the Christmas markets. I would absolutely recommend this as a place to stay, our room was clean and well furnished. Staff were fantastic and very accommodating, a great weekend!! Within walking distance of all main attractions.
It is one of the best hotels - in terms of convenience and hospitality - I have stayed for last three years! I greatly appreciate Alina and Cilvia - the stuff from the reception. They are wonderful! I am impressed by their courtesy, kindness, willingness to help and assistance! I suggest the management of the hotel to set them as an example to all the hotel’s stuff. They were very kind to me and as I could notice to all the visitors. The level or customer-focusedness is on the top! The best stuff ever! Now I’m a member of Ascott and would love to stay at your hotels when traveling. I would also like to mention that my room was the most convenient one ever. Everything is made for comfortable living. And the breakfast was awesome: lots to choose and everything is very tasty. And... this idea to let hotel’s guests have a cup of flavored tee at a cosy sofa at the lobby whenever they want - is brilliant indeed. Thank you very much for taking care about your visitors! I really enjoyed my stay and would love to come again!…