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A&O Hamburg Hauptbahnhof

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336 Reviews from our TripAdvisor Community

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Showing 66: English reviews
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Me and my friend had visited to this hotel and overall it was nice experience. The staff was really polite and nice. Food was also good and environment was really comfortable as well. Would love to visit again.

Helpful?
Thank Faddie356
Aalborg, Denmark
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 13, 2016

I liked it there. I got more than expected. The place was clean and the rooms nice. However, I would prefer better English knowledge with the crew. We could hardly communicate. The breakfast is nice, but rather expenssive for its content. The window is our room had a broken handle, så it couldn't be closed. That was very cold in... More 

Helpful?
2 Thank Camilla A
Guwahati, India
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 28, 2016

A&O Hamburg Hauptbahnhof is located less than 1 km away from the Hamburg Central Railway Station. It can be reached on foot if the visitor does not have heavy or bulky luggage. It can also be reached by underground train by travelling just one station. The red brick façade of the building looks very nice and gorgeous but the inside... More 

Helpful?
Thank Prabin2015
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 11, 2016 via mobile

Hostel below average. Its huge, so most likely you will find a bed even on last minute. Price for one night is reasonable, but then you will be charged even for standards that other hostels give you for free. Eg credit card payments, bed sheets etc...

Helpful?
Thank Martin H

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Nykobing Falster, Denmark
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 15, 2015 via mobile

Weekend in Hamburg going by train, we booked the hotel because it was near the train station and very cheap. The standard was higher than we have hoped for. Our Twin room was spacious and had Seperat bath and toilet. The environment is good. The surroundings is clean and organised. The service is good. We can recommend it if you... More 

Helpful?
Thank Trine S
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed October 24, 2015

Stayed here for 4 days with some classmates. The price is good, I guess my standards were a bit too high, in terms of rooms. The good things were the free wi-fi and free dinner, but other than that, the rooms weren't clean and I felt uncomfortable sleeping in those beds.

Helpful?
Thank Aurora O
AO_Support, Leiter Gästebetreuung at A&O Hamburg Hauptbahnhof, responded to this review

Dear Aurora, thank you very much for your feedback! We are very sorry that you were not satisfied with your stay at the A&O Hamburg Hauptbahnhof. Of course we will forward your comments regarding cleanliness and the beds to our local manager. We hope you still had a good time in Hamburg and to welcome you again at A&O HOTELS... More 

Tomintoul, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 21, 2015 via mobile

Stayed here for 3 nights on a family trip to Hamburg. Room was clean and tidy. Only downside was a small tv high on the wall. Good times to get breakfast, and staff were good at restocking the selection. On the whole all the staff were friendly and helpful apart for the gentleman who checked us in. He was a... More 

Helpful?
Thank RichmondMartin
Runcorn England
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed September 28, 2015

Hotel is 10 minute walk from central station & rooms are fairly spacious. The shower room is separate from the toilet which is always handy & hand & body wash is provided along with a hairdryer. The lift kind of worked intermittently but not enough for you not to give up on it by the 2nd day & take the... More 

Helpful?
Thank M00kster
AO_Support, Leiter Gästebetreuung at A&O Hamburg Hauptbahnhof, responded to this review

Dear guest, thank you for taking your time and sharing your experience at our A&O Hamburg Hauptbahnhof! We are sad to hear that you were not happy with the behaviour of our staff. I will report your experience to the hotel manager- He will ask the reception staff to be more friendly and more helpful in future situations. We hope... More 

London, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 2, 2015

I stayed at this hotel for a month in July 2015, it was in a good location (around 10 minutes walk from the main station in Hamburg), had good transport links and was good value in the sense that I paid around £30 a night for a single room with breakfast (the breakfast is a basic buffet breakfast but still... More 

Helpful?
Thank SAndrews24
Ireland
Level Contributor
94 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed July 16, 2015

Location excellent. Room more than adequate if not stylish or luxurious. Certainly clean. Breakfast excellent (I love German breakfast!!!). Staff were more than helpful. Excellent checkin by a very humorous and nice guy. Internet access was down when there and the reception staff allowed me inside the reception desk to use the computer there to checkin and print boarding passes... More 

Helpful?
1 Thank irishcruisefanatic
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about A&O Hamburg Hauptbahnhof

Address: Amsinckstr. 2-10, 20097 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $34 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — A&O Hamburg Hauptbahnhof 2*
Number of rooms: 186
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Also Known As:
a And o Hamburg Hauptbahnhof
a&o Hamburg Hauptbahnhof Hotel Hamburg
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