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Empire Riverside Hotel

1,303 reviews
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Traveler (595)
Room & Suite (245)
Dining (21)
Overview
  • Excellent48%
  • Very good38%
  • Average11%
  • Poor2%
  • Terrible1%
Travelers talk about
“top floor”(29 reviews)
“floor bar”(9 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,303)Write a Review
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All reviewstop floorfloor barceiling to floor windowshamburg portgreat hotelcorner roommodern hotelpauli districtbusiness visitroom servicegreat barfish markethotel guestsrooms are spaciouswalk in showerbusiness travellerspublic transport
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1 - 5 of 280 reviews
Reviewed 1 week ago via mobile

We were in Hamburg for a couple of days. We went to the 20th floor for a drink and we really enjoyed the view. Suchs a amazing place for a drink. The drinks are expensive, moreover the view is amazing and the service is quick...More

Thank Gideon d
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 1 week ago

Dear valued Guest, Your feedback is highly appreciated. We are glad to hear that you had a pleasant time with us here in Hamburg and we are honored to see you have found our service quality worthy of mentioning. We would be very happy to...More

Reviewed December 14, 2017

I've stayed in this hotel a few times before -- always for business. This time, I was particularly struck by the lack of friendliness and customer service at the front desk -- a sort of disdaign for guests when we ask for a taxi reservation...More

Thank res146
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 4 weeks ago

Dear valued Guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. It's nice to hear that you liked our breakfast and we are honored to see you have found the service quality worthy of...More

Reviewed December 6, 2017

I am a regular visitor to Hamburg and this is the first time I have stayed in the St. Pauli district and I would certainly stay here again. The hotel itself has superb views over the harbour and while the bar on the 20th floor...More

Thank AlanaBurton
Response from SNiebuhr, Manager at Empire Riverside HotelResponded 4 weeks ago

Dear valued guest, we loved your review! Thanks for taking the time to write such a positive and detailed review of our property. We are glad to hear that you had a pleasant time with us here in Hamburg and we are honored to see...More

Reviewed December 4, 2017 via mobile

Hotel with a view. Nice but crowded bar at 20th. Lobby bar was closed (to) early. Nice room , had a corner room what was special with the glass walls. Hotel is next to the harbour and the repenbahn with a lot if other entertainment.More

Thank marcel s
Response from SNiebuhr, Manager at Empire Riverside HotelResponded December 14, 2017

Dear Guest, thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are very happy to hear that you had a pleasant time with us here in Hamburg. The great views into the harbor and...More

Reviewed December 3, 2017 via mobile

I stayed three days during business visit to Hamburg. Everything is just fine! Quality if sleep is excellent, I am a bit choosy here. Quiet enough though my windows were overlooking the harbor. A real 5-star breakfast One of the surprises - excellent sushi in...More

Thank AllaMoscow
Response from SNiebuhr, Manager at Empire Riverside HotelResponded December 14, 2017

Dear Guest, your feedback is highly appreciated. We are glad to hear that you had a pleasant time with us here in Hamburg and we are honored to see you have found our service quality worthy of mentioning. We are sorry for the misunderstanding with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Meeting Rooms
Business Center with Internet Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
$147 - $274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Hamburg
#18 Family Hotel in Hamburg
#23 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#41 Romantic Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$147 - $274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Hamburg
#18 Family Hotel in Hamburg
#23 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#41 Romantic Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (595)
Room & Suite (245)
Dining (21)
Pool & Beach (2)
Hotel & Grounds (335)
Bathroom (46)
Business Center & Event Rooms (3)
Questions & Answers
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God3
March 27, 2017|
AnswerShow all 5 answers
Response from Samira J | Property representative |
Dear "God3", You can use a taxi (around 30 minutes, EUR 30,00) or the public transfer (train S1, to Reeperbahn, 40 minutes, EUR 4,00). For any further assistance, please do not hesitate to contact us. Kind... More
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ElDorado96
June 5, 2015|
Answer
Response from Kerstin Z | Property representative |
Dear ElDorado96, thanks for your request. The breakfast is usually not included in the room rate. Feel free to make your decision each day spontaneously and pay the cost of 22 EUR per person and day at departure. We do have... More
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Google Translation
Room Tips
"high floors and one facing the Elbe"
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"I am not sure about this suggestion because we have always pay more for higher floor but never got it..."
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"Request a room on the upper floors, the views are stunning."
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"Ask for a river view"
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