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Empire Riverside Hotel

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#23 of 319 Hotels in Hamburg
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Empire Riverside Hotel
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1,043 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Pontypool, United Kingdom
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed yesterday NEW

This was my second stay at the hotel this year. I chose it because it was in easy reach of the concert venue we were visiting. The hotel is a little expense for some but, by Hamburg standards, is very reasonable.The hotel also offers river views but you have to select this option when you book. It is a very... More 

Helpful?
Thank JeffParry
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

That's really nice hotel for people who want to have a great breaktime in the weekend at Hamburg. The room is spacious and have a great view! Super The hotel near to the harbour, nightclub, fish market restaurant, hardrock cafe, Madame Tussaud (Panoptikum - Das Wachsfigurenkabinett) and the hotel has A Rooftop bar which a fascinating view to the harbour.... More 

Helpful?
Thank Martin G
Cambridgeshire, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

I get around a fair bit and large hotels can be a hit-and-miss. This one is a winner. The room and bathroom were spacious and well-equipped, the place is well looked after and very clean. The choice of breakfast was enormous, the WiFi fast, everything you want in a business hotel. I was amused to find everything from shoe laces... More 

Helpful?
Thank Boris A
Level Contributor
6 reviews
Reviewed 2 weeks ago

I enjoyed a room on a high floor with an absolute fantastic view! Room was very charming and comfortable. Bathroom was top. Friendly staff, which is very important for me as a traveller. Opulent breakfast menu, sauna was very good. Roof top bar is absolute must try, gives a fantastic city view. Highly recommended hotel. I had an overall pleasant... More 

Helpful?
Thank Cosmopolitaine28
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. The great views into the harbor and the ground-deep window fronts are two of our main trademarks. It’s nice to read that... More 

Binningen, Switzerland
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

We reserved a room on 19th floor to enjoy the view over the Elb river, which was superlative. I would suggest, however, to take a room one floor lower to avoid the music from the bar on 20th floor, which one hears despite sound-proofing. The room is very practical, breakfast excellent, and location allows walking or taking public transportation to... More 

Helpful?
Thank floflo5896
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. Our 20up Bar is very popular and especially at the weekends many people like to visit it. We are very sorry to hear that you felt it was too loud in your room. We would be very happy... More 

Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 27, 2016

I have stayed here a couple of times now as it is the main hotel that my company uses in Hamburg. It is a very modern and clean hotel near the St Pauli district of Hamburg. The rooms are very clean and modern, they have ceiling to floor windows and nice bathrooms (great showers and pressure!). There are a few... More 

Helpful?
Thank Sean P
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. It’s nice to read that you liked our extensive and large breakfast. You are very welcome to visit our restaurant Waterkant to... More 

Esbjerg, Denmark
Level Contributor
5 reviews
Reviewed October 23, 2016 via mobile

We stayed for 3 nights at Empire Riverside Hotel. It is very modern and has beautiful interiør. Very friendly staff. Parking just underneath the hotel, very easy to find. The location is great - between Reeperbahn and the harbour - We had a great view from our room. The Skybar 20up on the 20th floor has a spectacular view and... More 

Helpful?
Thank carstenk520
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. Our 20up Bar is very popular and especially at the weekends many people like to visit it. More 

Zurich, Switzerland
Level Contributor
152 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed October 13, 2016

As I had a lot of different business meetings in and around Hamburg, the Empire Riverside Hotel was an almost perfect location for me. Very friendly staff. The rooms are spacious with very nice bathrooms with walk-in shower. I had a room with view on the harbour. The room was sound proof. The breakfast buffet leaves no room for improvement.... More 

Helpful?
Thank Marcel M
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are glad to hear that you had a pleasant time with us here in Hamburg. More 

Level Contributor
124 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 12, 2016

The views are beautiful in this hotel. I had a riverview suite. A room with 2 full windows overlooking from the corner of the building the gorgeous port. This is really fabulous. The rooms are modern and clean, and the heating works enough or at least more than other German hotels I have been in. The breakfast is FABULOUS. BUT,... More 

Helpful?
Thank greylacquerpearl
Samira S, Guest Relations at Empire Riverside Hotel, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Empire Riverside Hotel. We are very sorry to hear that your stay was so horrible for you. I am not able to relate your complaint after your departure. Please be so kind and contact our Front of House Manager - Stefan... More 

Shah Alam, Malaysia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 2, 2016 via mobile

this time my visit to hamburg for a training and we need stable internet connection for our work at hotel....but sadly the internet is not so good...mostly for internet tv for web surfing....but the hotel restaurant for breakfast so superb from front until the waiter....hats off to u all im sorry i cant remember ur name but isabel is one... More 

Helpful?
Thank syahrul n
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Empire Riverside Hotel towers 90 meters above the River Elbe and dominates the skyline of Hamburg harbour. The hotel is located in a unique position high above the St Pauli Landungsbrücken in a triangle between the Hafen City, Elbchaussee and downtown Hamburg. Guests have immediate access to the city center and the port, and can watch ships entering and leaving the harbour from their beds. The Empire Riverside Hotel has 327 rooms starting from the fourth floor up to the twentieth floor. Most of the rooms are offering floor-to-ceiling panorama windows, extra-large beds, air conditioning, flat screen television, wireless internet, minibar and safe. The hotel restaurant waterkant serves international maritime cuisine and guests are welcome to watch chefs preparing the food in the show kitchen. There are two hotel bars: DAVID'S Bar & Lounge looking out onto Davidstrasse and the nightlife passing by, and the Skyline Bar 20up, offering an unrivaled panorama view overlooking the River Elbe and the Port of Hamburg. The RIVERstyle fitness& spa features cardio training machines, sauna, steam bath and Kneipp basin on a total of 200 square meters. The Empire Riverside Hotel is located in St. Pauli with acces to Underground and S-Bahn train in only 5-minutes-walk. ... more   less 

Additional Information about Empire Riverside Hotel

Address: Bernhard-Nocht-Strasse 97, 20359 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $131 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Empire Riverside Hotel 4*
Number of rooms: 327
Reservation Options:
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Also Known As:
Empire Riverside Hamburg
Hotel Empire Riverside
Hotel Style:
#10 Spa Hotel in Hamburg
#19 Luxury Hotel in Hamburg
#27 Business Hotel in Hamburg
#35 Family Hotel in Hamburg
#41 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from Empire Riverside Hotel staff and other travelers.
3 questions
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Hillsdale, New Jersey
over a year ago

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Questions? Get answers from Empire Riverside Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Select the river view option for your room.”
 of 5 bubbles JeffParry, yesterday | Read review
“Don't select rooms on 20th or 19th floor because of noise”
 of 5 bubbles floflo5896, 2 weeks ago | Read review
“Ask for a harbour view when you check-in”
 of 5 bubbles julienb300, Jul 5, 2016 | Read review
“Ask for corner room.”
 of 5 bubbles 577svetoslavt, Jun 27, 2016 | Read review
“the further up the better and east/south better than west.”
 of 5 bubbles 118juergm, May 12, 2016 | Read review
5 of 5
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