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ARCOTEL Rubin

Traveler (212)
Room & Suite (145)
Dining (8)

About

Location
Cleanliness
Service
Value
Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
101Restaurantswithin 0.3 miles
20Attractionswithin 0.3 miles
825Reviews
267Photos
4Q+A
38Room tips
Traveler rating
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  • 136
  • 23
  • 23
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  • English
Popular mentions
We were very pleasantly surprised with the hotel. Unlike many of the reviews state, the hotel looks recently renovated and very well maintained. The room and the bathroom were spacious and clean. True, the street that leads to the hotel is full with junkies but the area right in
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Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL Rubin
Responded 2 weeks ago
Dear guest, wow - thank you very much for your kind words and your great rating! We are more than glad that you have had such a memorable stay with us! We are happy that you were fully satisfied with our central location, our breakfast, the friendliness of our staff and our crystal bar. We cannot wait for your return! Come back soon, the ARCOTEL Rubin Hamburg team
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An easy walk from the train station, but do not take Brennerstrase in the evening as it is teeming with suspicious people. The room was clean, the bed was comfortable. Staff at check in/out were proper and efficient.
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Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL Rubin
Responded 2 weeks ago
Dear guest, thank you very much for your review and your honest feedback. We are glad that you were satisfied with our central location. Just a few metres away from our hotel entrance, you will find the U-tram station "Lohmühlenstraße" which takes you to all beautiful places in Hamburg. Thank you for your kind words about the cleanliness of your room and about out team. We would love to welcome you back one day, the ARCOTEL Rubin Hamburg team
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Arriving today (November 22nd) and trying to check in around 02:30 pm worked so far, but I could not enter my room before 03:00 pm (that’s ok, but I wonder if all rooms will be finished suddenly by 03:00 pm). Anyway, I went out to buy something and returned by 03:20 - “welcomed”
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Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL Rubin
Responded Dec 3, 2018
Dear guest, we thank you for your rating and your honest feedback. We sincerely regret that your arrival at our hotel was less than perfect negatively affecting your impression and your experience. During heavy check in and check out times, it may happen that long waiting lines occur, but we assure you that our reception team is always doing their best to reduce the line as fast as possible while at the same time taking time for the needs and wants of the guest. We hope that the rest of your stay was for your satisfaction and that you will give us another chance in the future to fully convince you. Please contact us beforehand and we will let you know when heavy check in times are expected . Best wishes, the ARCOTEL Rubin Hamburg team
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Nothing special, very busy with coach loads of one night package deal guests at breakfast, a bit of a bunfight and not enough seating, very inefficient and unprofessional staff. Language skills including German are not up to standard. The bar is very expensive. If you are
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Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL Rubin
Responded Oct 29, 2018
Dear guest, thank you very much for your rating and your feedback. We regret to read that you were not satisfied with your stay. We pride ourselves in delivering highly personalized service and apologize your experiences were different. We hope to welcome you back one day to redefine your experiences. Best wishes, the ARCOTEL Rubin Hamburg team
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Large hotel situated about 10 minutes walk from the main station. There was a handy s Bahn opposite the hotel. Large room and it was clean with nice bathroom. Breakfast was good as well and included in price. The area is a little bit edgy at night time. A few sex workers and
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Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL Rubin
Responded Oct 29, 2018
Dear John, we thank you for your rating and your feedback. We are glad to read that you were satisfied with the central location of our hotel as well as with your room. Great that you loved our breakfast! We hope to welcome you back one day, the ARCOTEL Rubin Hamburg team
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All photosTravelerRoom & SuiteDining Business Center & Event Rooms
Bedroom again
Das Bett
Photo provided by managementARCOTEL Rubin
Themeroom: Gateway to the world
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Dear Stewart McCabe, thank you very much for your E-Mail! First of all we would like to wish you a happy Easter! We hope, you are enjoying the Easter holidays! We just transmitted your message to our reservation department and they will give you a reply shortly. Since today we have a public holiday, you will receive the answer by tomorrow. Best wishes from Hamburg, the ARCOTEL Rubin Hamburg team
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Do they have smoking rooms?
Yes they do have smoking rooms (December 2017)
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What machines are there in the fitness room?
Treatmills, Ergometer, Chest press Machine. Have a look on homepage
1 vote
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Is it possible to park our car at the hotel?
det er det sagtens. hvis du vil meget gerne ødelægge den. parkeringshus er meget meget dårlig.
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"Area is very noisy but when the windows are closed you don't hear a thing."
"We were in a front room which had traffic noise. Might ask about something to the rear."
"Get up as high as possible for quietness."
"Rooms on higher floors are quieter"
"7th floor rooftop views"
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PRICE RANGE
$78 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arcotel rubin hamburgarcotel rubin hotel hamburg
LOCATION
GermanyHamburg
NUMBER OF ROOMS
217
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