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Nov 25Nov 26
1 room, 2 adults, 0 children
Standard Room
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Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Fitness Center with Gym / Workout Room
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
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Room features
Non-Smoking Rooms
Air Conditioning
Smoking rooms available
Accessible rooms
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Reviews (804)
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All reviews sex shops main station free apples hotel is located nice hotel dodgy area superior room mini bar kebab steam room breakfast was excellent an upgrade minute walk city break top floor spa area first floor
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1 - 5 of 261 reviews
Reviewed 2 weeks ago

Nothing special, very busy with coach loads of one night package deal guests at breakfast, a bit of a bunfight and not enough seating, very inefficient and unprofessional staff. Language skills including German are not up to standard. The bar is very expensive. If you...More

Thank familymissioncontoll
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded 2 weeks ago

Dear guest, thank you very much for your rating and your feedback. We regret to read that you were not satisfied with your stay. We pride ourselves in delivering highly personalized service and apologize your experiences were different. We hope to welcome you back one...More

Reviewed 3 weeks ago via mobile

Large hotel situated about 10 minutes walk from the main station. There was a handy s Bahn opposite the hotel. Large room and it was clean with nice bathroom. Breakfast was good as well and included in price. The area is a little bit edgy...More

Thank JohnCooze05
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded 2 weeks ago

Dear John, we thank you for your rating and your feedback. We are glad to read that you were satisfied with the central location of our hotel as well as with your room. Great that you loved our breakfast! We hope to welcome you back...More

Reviewed August 25, 2018

We booked the Hamburg in Miniature offer at Arcotel Rubin and arrived fairly late on Saturday evening. At check in we didn't get the tickets or any information about our meal (included in the deal), so we went to our room assuming they must be...More

Thank NUFCrichard
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded September 5, 2018

Dear guest, thank you very much for taking the time to share your feedback about your recent stay with us. We regret to read that you were not satisfied with the experiences you gathered while staying with us and sincerely apologize for all the inconveniences...More

Reviewed August 3, 2018 via mobile

Don't even think about staying here. It's sad and cheap and barely a three-star hotel. It's their lack of functioning air conditioners, however, that makes the place uninhabitable. You may get an excuse (the air conditioner broke, it can't cope with climate change), an unhelpful...More

1  Thank Roman H
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded August 20, 2018

Dear Roman H., we thank you for your rating and your honest feedback. We sincerely regret to read that you gathered negative experiences while you were staying with us. Please be assured that a malfunctioning airconditioning does not reflect the standard of our hotel and...More

Reviewed July 22, 2018

Very pleasantly surprised by the friendliness of the reception upon arrival. They really took the time to explain us what to see and do in the city, where to eat etc. Room was nice and had everything we expected, breakfast was excellent, would certainly recommend...More

Thank XtremeSpooky
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded July 27, 2018

Dear guest, we sincerely thank you for your great rating and your kind words. We are absolutely amazed by your words about our reception team and gladly transfer your feedback directly to our reception team. They will be very happy! Thank you very much! We...More

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March 31, 2018|
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Response from ARCOTEL_Rubin_HH | Property representative |
Dear Stewart McCabe, thank you very much for your E-Mail! First of all we would like to wish you a happy Easter! We hope, you are enjoying the Easter holidays! We just transmitted your message to our reservation department... More
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December 11, 2017|
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Response from Palerock | Reviewed this property |
Yes they do have smoking rooms (December 2017)
Room Tips
"Area is very noisy but when the windows are closed you don't hear a thing."
Jul 19, 2018
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"We were in a front room which had traffic noise. Might ask about something to the rear."
Dec 29, 2017
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"Get up as high as possible for quietness."
Nov 9, 2017
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"Rooms on higher floors are quieter"
Oct 16, 2017
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$81 - $211 (Based on Average Rates for a Standard Room)
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