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ARCOTEL Rubin

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ARCOTEL Rubin
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606 Reviews from our TripAdvisor Community

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Showing 205: English reviews
Merseyside
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

The hotel is well situated, about 50m from the tube entrance at Lohmulenstrasse.The area itself felt safe and not intimidating as some of the other reviews suggest, there are some nice little eateries nearby. The hotel staff were friendly and helpful on our arrival, the upstairs bar was nice, again the bar staff were very courteous and attentive. The double... More 

Helpful?
Thank Charlie G
ARCOTEL_Rubin_HH, Leiter Front Office at ARCOTEL Rubin, responded to this review

Dear Charlie, thank you very much for the positive review of your stay in our hotel. Glad you enjoyed it with us and we were able to convince you of the location of our hotel, the bar and our rooms. We are looking forward to seeing you again, the ARCOTEL Rubin Hamburg team More 

wolverhampton
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 weeks ago via mobile

This hotel is very nice, but is in a undesirable area if your a night person. There is a very spacious reception area where the staff were very helpful. The hotel has two lifts which is excellent for people with walking difficulties or a wheelchair user. The corridors were lovely and wide with a card entrance to your hotel room... More 

Helpful?
Thank dolphinWolverhampton
ARCOTEL_Rubin_HH, Leiter Front Office at ARCOTEL Rubin, responded to this review

Dear guest, we are pleased that you have taken the time to share your experience with us and thank you for your kind words, concerning our disable-friendly rooms. While we regret to hear that you did not appreciate the price-quality ratio, we still hope to have convinced you with our services, so we can welcome you back again some time.... More 

Wolverhampton, United Kingdom
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 4 weeks ago via mobile

Arrived and didnt know what to expect. Very clean and modern interior with bright colours. Because we had a wheelchair we was given a spacious room. The door opens once the card is read. The room contained 2 single beds, bar, flat screen tv, plenty of plug sockets, small wall lights. , no kettle. Bathroom was very large with latge... More 

Helpful?
Thank TheCarer2013
ARCOTEL_Rubin_HH, Leiter Front Office at ARCOTEL Rubin, responded to this review

Moin Moin, thank you very much for your stay at the ARCOTEL Rubin Hamburg and your positive feedback. We are happy to hear that you enjoyed your room and our housekeeping services. The area surrounding the hotel is special, we agree, but fortunately there is a metro station just a few metres from the hotel entrance. Starting from there the... More 

Gurgaon
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Stayed one night at this hotel for a business trip. They gave me an upgrade to the jr suite. Needed to stay 3 more nights but they were sold out for day 2 and couldn't manage to get me an extension which was a surprise. It was more of a surprise that the staff did not even attempt to see... More 

Helpful?
Thank Happyamit
ARCOTEL_Rubin_HH, Leiter Front Office at ARCOTEL Rubin, responded to this review

Moin Moin, we regret that you were not able to enjoy your short stay with us to the fullest. Hamburg is a city with a lot of travellers that need accomodation for business or leisure purposes. Therefore, it can happen that there is no room available. However, we do understand your criticism, that we could at least have offered the... More 

Egremont, Cumbria, Uk
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2016

A friend and I spent three nights in Hotel Rubin in September. The Staff very helpful and friendly throughout our stay. When we asked for somewhere to eat Reception recommended the hotel restaurant but also a local german restaurant (Frau Moeller) less than 5 minutes walk away that was excellent and reasonably priced. Hotel is modern and clean and tidy.... More 

Helpful?
Thank smacd54
ARCOTEL_Rubin_HH, ARCOTEL Rubin Hamburg Team at ARCOTEL Rubin, responded to this review

Dear guest, thank you very much for your stay at the ARCOTEL Rubin Hamburg and your detailed feedback. We are more than glad to hear that you fully enjoyed your time with us and we are looking forward to welcoming you again soon. All the best, your ARCOTEL Rubin Hamburg Team More 

Athens, Greece
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 12, 2016 via mobile

Hi, I've been there for 1 night only. Business trip! The hotel is located very central, 5' walking from central train station... no need if taxi! Then, 20' ride with train leaves you in the airport terminal... very convenient! It's a very clean, nice furbished hotel, spacious rooms and nice lobby with bar & all amaneties you would need in!... More 

Helpful?
Thank MARILOU M
ARCOTEL_Rubin_HH, ARCOTEL Rubin Hamburg Team at ARCOTEL Rubin, responded to this review

Dear Marilou, thank you very much for your stay at the ARCOTEL Rubin Hamburg and for such a positive Feedback. We are more than glad to hear that you fully enjoyed your stay here. Our staff is always striving to give the best service possible and therefore we are very happy to read such kind words. We are looking forward... More 

Rome, Italy
1 review
Reviewed October 9, 2016

very strategic position, fantastic food in the restaurant. Even if you are in a business visit, there is a nice common space in the evening to drink something and watch football. there is also the Underground nex to, that is very useful.

Review collected in partnership with Amoma.com

Helpful?
Thank 395milenas
ARCOTEL_Rubin_HH, ARCOTEL Rubin Hamburg Team at ARCOTEL Rubin, responded to this review

Dear guest, thank you very much for your stay at the ARCOTEL Rubin and for sharing your experiences with us. Our staff is always striving to give the best service possible and therefore we are very happy to get such a positive review. We are looking forward to welcoming you again soon. Best regards, your ARCOTEL Rubin Hamburg Team More 

Portland, Maine
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 1, 2016

The hotel worked out perfectly for us for one overnight in Hamburg, short walk from the main train station. Busy, interesting neighborhood with Turkish, Afghan shops. Clean, convenient, efficient, pleasant room with city view and CNN. Helpful front desk staff. Modern with zero charm but that's OK. Right next to a U subway stop so easy to get around. Downsides... More 

Helpful?
Thank Jaya42
ARCOTEL_Rubin_HH, Marketing at ARCOTEL Rubin, responded to this review

Dear guest, thank you very much for your stay at the ARCOTEL Rubin and for taking the time to share such a positive and detailed feedback with us. We are more than glad to read that you enjoyed your time here in most parts and we are looking forward to welcoming you again soon here in Hamburg. Best regards, your... More 

Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 8, 2016 via mobile

The hotel is good however the price paid was not in line with the offered rooms. I had a problem with wifi in my room and the hotel people helped me to change my room so as to solve the problem. Thus, I suggest this hotel mainly for the people that being so friendly and helpful and not for the... More 

Helpful?
Thank k_petricheilos
ARCOTEL_Rubin_HH, Leiter Front Office at ARCOTEL Rubin, responded to this review

Dear guest, we regret that your time with us has not met your expectations, especially in regards to the WiFi connection in the room. Please rest assured that this does not reflect the standard we want to deliver. Your feedback has been taken very seriously and further actions have been implemented already to continuously improve our product and services. Our... More 

Yateley, United Kingdom
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 1, 2016 via mobile

Stayed here with the boys (not gay ) during August Bank holiday. I think we stayed for 4 nights but we were so hamered we forgot most things. Anyway the was very nice, clean and local ish. My only complaint was the air conditioning as it was rubbish.

Helpful?
1 Thank gooner wayne b
ARCOTEL_Rubin_HH, Marketing at ARCOTEL Rubin, responded to this review

Dear Gooner Wayne, we are happy to hear that you have had a good time here in Hamburg and you enjoyed your stay at the ARCOTEL Rubin. We are looking forward to welcoming you again soon, your ARCOTEL Rubin Hamburg Team More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city. ... more   less 

Additional Information about ARCOTEL Rubin

Address: Steindamm 63, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $71 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — ARCOTEL Rubin 4.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Arcotel Rubin Hamburg
Arcotel Rubin Hotel Hamburg
Hotel Style:
#44 Luxury Hotel in Hamburg
#60 Romantic Hotel in Hamburg
#67 Business Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from ARCOTEL Rubin staff and other travelers.
1 question
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Questions? Get answers from ARCOTEL Rubin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the main road if windows have to be open.”
 of 5 bubbles GES57, Jun 20, 2016 | Read review
“Just don't book this hotel as rooms are appallingly noisy.”
 of 5 bubbles KarynK701, Apr 14, 2016 | Read review
“4th floor rooms were HOT”
 of 5 bubbles 471aliciac, Apr 10, 2016 | Read review
“Morning breakfast buffet was free and very well presented and good quality and selection.”
 of 5 bubbles ArnoldPics, Jan 26, 2016 | Read review
“don't stay here”
 of 5 bubbles Lawyer28, Jan 18, 2016 | Read review
5 of 5
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