We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Steindamm 63, 20099 Hamburg Germany
Lowest prices for your stay
Booking.com
$88
View deal
Reserve now, pay at stay
Expedia.com
$96
View deal
Official Hotel Site
$82
View deal
Hotels.com$96
Travelocity$96
Trip.com$97
View all 15 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (226)
Room & Suite (169)
Dining (14)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from ARCOTEL Rubin
Updated 06/24/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 347 hotels in Hamburg
Location
3.9
Cleanliness
4.5
Service
4.2
Value
4.1
Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Meeting rooms
Parking garage
Wifi
Breakfast available
Breakfast buffet
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
Show more
Room features
Soundproof rooms
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Languages Spoken
English, German

Location

Full view
100Great for walkers
Grade: 100 out of 100
152Restaurantswithin 0.3 miles
24Attractionswithin 0.3 miles
896Reviews4Q+A40Room tips
Traveler rating
  • 265
  • 422
  • 155
  • 27
  • 27
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
Chas M wrote a review Sep 2022
Stubbington, United Kingdom260 contributions164 helpful votes
This is a really good hotel for families, couples, singles, businesspeople, indeed everyone. The initial check in meeting set the scene, with a relaxed but very professional welcome and introduction to the hotel and its services. Breakfast is self-service, with the full range of English breakfast/German favourites/pancakes/toast/fruit/yoghurt/etc., etc. Typical of the high standard of service is that when my wife and I sat in the bar area near the lifts on a Sunday afternoon, a staff member came across to apologise for the use of the passenger lifts for moving the huge heaps of laundry, as the service lift had broken down and the engineer had the day off. The staff member, like all the staff, switched from German to English once he realised our nationality. Excellent! Rooms are large, beds are comfortable (with a choice of pillow types) and bathrooms/wardrobes well equipped. Good soundproofing removes the traffic noise (apart from occasional sirens on emergency vehicles) There is a Lidl store opposite (like 90% of the retailers, it closes on Sundays) and the local police station is across the road. The Arcotel Rubin is a shining light in a sometimes less than salubrious area of Hamburg. A lady on her own may not feel comfortable in the streets around Steindamm, where the mix of characters, beliefs, and lifestyles sometimes creates an atmosphere which may be seen as threatening. That said, my wife and I (both seniors) were not concerned as we walked along Steindamm each evening to and from the Arcotel, and we were not approached by beggars or others, For those who want a really good hotel but without the potential issues, there is a local rail station just 100 yards from the hotel, with connections to all of the sights. The main rail station is an easy walk of around 8 to 10 minutes. Recommended!
Read more
Date of stay: September 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Henrik L wrote a review Jul 2022
Hedensted, Denmark8 contributions1 helpful vote
Good central location and nice staff but very hard beds, dirty sheets and very few towels that also wasn’t changed just pull’s down. Bar didn’t open until 6pm with only a non English speaking trainee also didn’t impress us……………………………………….
Read more
Date of stay: July 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Flyer824105 wrote a review Jun 2022
Alleroed Municipality, Denmark12 contributions2 helpful votes
The main reason for choosing ARCOTEL RUBIN, among the many hotels in Hamburg, were the opportunity to park at the hotel, and a renowned Gin Bar, I’ll get back to the bar. When we arrived at the hotel their parking garage had a clear green “Frei” sign outside, meaning please drive in, however the garage door wouldn’t open, and the machine wouldn’t give me a ticket. We went to the reception to inquire, and where told, that the garage was full, and we could park about 500 meters away at the street. Well, we were very dissatisfied with that answer, which we informed the reception in both German and English. Well, the receptionist couldn’t do anything, other than give us a call, if there should turn up a free space in their garage. We parked our car those 500 meters away and dragged our luggage back to the hotel. When we arrived at the room, we got a call, that there now was a free space in the garage. I ran back to the car, and entered the garage, it still wouldn’t open, but when I rang the reception, they remotely opened it for me. Much to my surprise I didn’t only find one free space, I found 11 unoccupied parking spots in the garage, and furthermore all of the four handicap spaces were unoccupied as well! The only explanation I can think of, that they keep these spaces free for annoying customers like me. So heads up if you choose this hotel, and there’s no parking available, give them some noise at the reception, and mysteriously there will turn empty spaces up. It must be really awful for a handicapped person to find the parking garage full, even if all Handicap spaces is unused, it is so unprofessional and rude. Well, luckily, I’ve heard of their fantastic gin bar, with more than 50 brands of gin, so I could at least get a decent Gin&Tonic to calm me down. Ha, they have about 10 gins on the menu, the first 3 we requested, were unfortunately sold out! The poor bartender had to look up every recipe for the few cocktails they carry, and the bar were totally closed on Monday. The Breakfast is decent but overpriced 22 Euro/night/Person. Don’t I have anything good to say about the hotel, oh yes, the shower has plenty of hot water 😊
Read more
Date of stay: June 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Ben wrote a review Aug 2021
Taby, Sweden733 contributions467 helpful votes
+1
So for my last two nights in Hamburg I’m staying at this four star hotel which is quite nice! Better beds and the small things that makes the difference compared to three star hotel. Good gym and nice facilities! Nice for family stays and I can warmly recommend this.😉
Read more
Date of stay: August 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Philipp Willms wrote a review Aug 2020
Berlin, Germany114 contributions58 helpful votes
+1
I needed a one-night sleepover in Hamburg close to the central location, this is why I found and chose the Arcotel Rubin. Staff courtesy and well-cleaned room is a highlight. My double-room offered a big bathroom including bathtube, Though not requested, I was lucky to get a quiet room pointing to the inner courtyard. Walk from central location just requires approx. 15 mins. The road Steindamm provides Cafe Türkis next to the hotel as breakfast alternative (only on weekdays open in the morning) and a collection of Turkish food markets and restaurants.
Read more
Date of stay: August 2020
Location
Service
Room Tip: Quiet room in inner courtyard direction
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Sonia P wrote a review May 2020
3 contributions
Me and my friend booked this hotel as it looked similar to hotel we use in England. Firstly we put our English money into the safe with our passports. The money was taken the next day. We reported this to reception they took our statements and came back with no one has taken the money. You only have access to the safe. Well funny how you need to re set the safe when guests leave. We reported this to the police they again did nothing. Be careful staying at this hotel due to the area it's in as well. I'm a small woman and my friend wasn't much bigger and the area felt extremely scary. Like a scene from taken esp at night time, well actually anytime of the day. The staff were not helpful at all, even when it came to paying at the end due to our complaint. Would not stay here again!
Read more
Date of stay: June 2019Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Julie wrote a review Mar 2020
London, United Kingdom3 contributions1 helpful vote
Excellent hotel. Very clean. Great breakfast. Helpful staff. Area ok. Trains/underground are very close. Highly recommend especially if you want to be near the city. Some lovely restaurants within walking distance.
Read more
Date of stay: March 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Björn W wrote a review Feb 2020
Loddekopinge, Sweden328 contributions112 helpful votes
Located in the Turkish part of Hamburg close to Hauptbahnhof. First got a room opposite the elevators but no problem to change for another room further away. A very spacious and light room with no less than three large windows. Be aware that the underground garage is not made for cars longer than 4 m! Tight ramps and small spaces but conveniently located in the same building.
Read more
Date of stay: February 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Share
Graham C wrote a review Jan 2020
Rochdale, United Kingdom29 contributions15 helpful votes
Really pleased we booked this hotel. Very friendly staff and extremely clean hotel. Well stocked bar when we returned after the day out. Hotel located in a great spot, short walk from the train station and only €10 in a taxi to centre.
Read more
Date of stay: January 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
jewelsuk wrote a review Jan 2020
uk9 contributions13 helpful votes
I am at hotel now. Arrived Sunday afternoon - attracted by the advertising of Wellness & Fitness suite on 7th floor - overlooking city. CLOSED. Very CLOSED, I mean all the signs covered over. Obviously gone but still being advertised as an amenity. My only reason for choosing this hotel over others near to the Hauptbahnhoff. Even more annoying that it is still being described and offered on hotels website. Very disappointed. Not up to standard of prices charged. Spend your money elsewhere!
Read more
Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
$89 - $147 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arcotel rubin hamburg, arcotel rubin hotel hamburg
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
217
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about ARCOTEL Rubin
Which popular attractions are close to ARCOTEL Rubin?
Nearby attractions include EscapeDiem (0.2 miles), TeamEscape Hamburg (0.2 miles), and Domkirche St. Marien (0.2 miles).
What are some of the property amenities at ARCOTEL Rubin?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness center.
Which room amenities are available at ARCOTEL Rubin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at ARCOTEL Rubin?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at ARCOTEL Rubin?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to ARCOTEL Rubin?
Conveniently located restaurants include Ristorante Il Buco, Das Dorf, and Thai & indisches Restaurant Curry Lounge.
Are there opportunities to exercise at ARCOTEL Rubin?
Yes, guests have access to a fitness center during their stay.
Is ARCOTEL Rubin located near the city center?
Yes, it is 0.1 miles away from the center of Hamburg.
Are any cleaning services offered at ARCOTEL Rubin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at ARCOTEL Rubin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does ARCOTEL Rubin offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.