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ARCOTEL Rubin

Traveler (210)
Room & Suite (145)
Dining (8)
Overview
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star accommodation
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (820)
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262 results
Traveler rating
65
127
46
12
12
Traveler type
Time of year
LanguageEnglish
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65
127
46
12
12
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All reviews sex shops main station free apples hotel is located nice hotel dodgy area superior room central area minute walk mini bar steam room kebab breakfast was excellent an upgrade city break would definitely stay here again spa area
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1 - 5 of 262 reviews
Reviewed November 22, 2018 via mobile

Arriving today (November 22nd) and trying to check in around 02:30 pm worked so far, but I could not enter my room before 03:00 pm (that’s ok, but I wonder if all rooms will be finished suddenly by 03:00 pm). Anyway, I went out to...More

Date of stay: November 2018
1  Thank 209jank
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded December 3, 2018

Dear guest, we thank you for your rating and your honest feedback. We sincerely regret that your arrival at our hotel was less than perfect negatively affecting your impression and your experience. During heavy check in and check out times, it may happen that long...More

Reviewed October 25, 2018

Nothing special, very busy with coach loads of one night package deal guests at breakfast, a bit of a bunfight and not enough seating, very inefficient and unprofessional staff. Language skills including German are not up to standard. The bar is very expensive. If you...More

Date of stay: October 2018
Thank familymissioncontoll
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded October 29, 2018

Dear guest, thank you very much for your rating and your feedback. We regret to read that you were not satisfied with your stay. We pride ourselves in delivering highly personalized service and apologize your experiences were different. We hope to welcome you back one...More

Reviewed October 22, 2018 via mobile

Large hotel situated about 10 minutes walk from the main station. There was a handy s Bahn opposite the hotel. Large room and it was clean with nice bathroom. Breakfast was good as well and included in price. The area is a little bit edgy...More

Date of stay: October 2018
1  Thank JohnCooze05
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded October 29, 2018

Dear John, we thank you for your rating and your feedback. We are glad to read that you were satisfied with the central location of our hotel as well as with your room. Great that you loved our breakfast! We hope to welcome you back...More

Reviewed August 25, 2018

We booked the Hamburg in Miniature offer at Arcotel Rubin and arrived fairly late on Saturday evening. At check in we didn't get the tickets or any information about our meal (included in the deal), so we went to our room assuming they must be...More

Date of stay: August 2018
Thank NUFCrichard
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded September 5, 2018

Dear guest, thank you very much for taking the time to share your feedback about your recent stay with us. We regret to read that you were not satisfied with the experiences you gathered while staying with us and sincerely apologize for all the inconveniences...More

Reviewed August 3, 2018 via mobile

Don't even think about staying here. It's sad and cheap and barely a three-star hotel. It's their lack of functioning air conditioners, however, that makes the place uninhabitable. You may get an excuse (the air conditioner broke, it can't cope with climate change), an unhelpful...More

Date of stay: August 2018
1  Thank Roman H
Response from ARCOTEL_Rubin_HH, Manager at ARCOTEL RubinResponded August 20, 2018

Dear Roman H., we thank you for your rating and your honest feedback. We sincerely regret to read that you gathered negative experiences while you were staying with us. Please be assured that a malfunctioning airconditioning does not reflect the standard of our hotel and...More

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About
Description
Located in the heart of Hamburg and its trendy cultural district of St. Georg, the 4-star superior design hotel is the ideal starting point for city and business trips. The city centre, numerous sights, the More river Alster, Hamburg's exhibition grounds and the central railway station are situated within walking distance or a short ride on public transport. The ARCOTEL Rubin lets guests' eyes sparkle in Hamburg, the "Pearl of the North". The 4-star superior hotel offers both genial Austrian hospitality as well as top-class service thus treating its guests to an enjoyable stay in the Hanseatic city. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Wheelchair access
Beachfront
Breakfast included
Pool
Free Parking
Hotel Style
Best Value
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Hotel class
Hotel Style
Best Value
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
217
Price range
$77 - $218 (Based on Average Rates for a Standard Room)
Also Known As
Arcotel Rubin Hamburg
,
Arcotel Rubin Hotel Hamburg
Location
Germany > Hamburg
Hotel class
Hotel Style
Best Value
,
Romantic
,
Luxury
,
Business
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Number of rooms
217
Price range
$77 - $218 (Based on Average Rates for a Standard Room)
Also Known As
Arcotel Rubin Hamburg
,
Arcotel Rubin Hotel Hamburg
Location
Germany > Hamburg
Photos
Traveler (210)
Room & Suite (145)
Dining (8)
Business Center & Event Rooms (2)
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Questions & Answers
Ask a question
Stewaymcc
March 31, 2018|
AnswerShow all 2 answers
Response from ARCOTEL_Rubin_HH | Property representative |
Dear Stewart McCabe, thank you very much for your E-Mail! First of all we would like to wish you a happy Easter! We hope, you are enjoying the Easter holidays! We just transmitted your message to our reservation department... More
0
Votes
Google Translation
Palerock
December 11, 2017|
AnswerShow all 4 answers
Response from Palerock | Reviewed this property |
Yes they do have smoking rooms (December 2017)
0
Votes
Room Tips
"Area is very noisy but when the windows are closed you don't hear a thing."
luggageinhand
Jul 19, 2018
Read review
"We were in a front room which had traffic noise. Might ask about something to the rear."
louv337
Dec 29, 2017
Read review
"Get up as high as possible for quietness."
bettinafitness
Nov 9, 2017
Read review
"Rooms on higher floors are quieter"
NJtraveller95
Oct 16, 2017
Read review
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