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The Rilano Hotel Hamburg

#69 of 320 Hotels in Hamburg
Certificate of Excellence
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Hein Sass Weg 40, 21129 Hamburg, Germany
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263 Reviews from our TripAdvisor Community

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Showing 71: English reviews
London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 8, 2016

A functional business hotel, great location by the River if you are conducting business in the area. Rooms well equipped and staff very friendly - particularly reception. The food was OK, overall a decent hotel

Helpful?
Thank chris c
Battle Creek, Michigan
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 28, 2016

The hotel is located across a waterway from the main city. Our cab driver to the hotel did not know the best way to get there, which resulted in panic on our parts due to the long distance from the city. When we checked in, all the desk staff were wonderful, we were provided directions on how to take the... More 

Helpful?
Thank catmom88
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 16, 2016 via mobile

On first appearance this hotel is very nice and staff are very friendly! Food in hotel good! But for me it's all about how comfortable I am in my hotel room! Bed a good size but pillows on the bed were terrible not comfortable at all! Also no coffee or tea making facilities a big let down as I like... More 

Helpful?
Thank Foreverdj40
Level Contributor
59 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 8, 2016 via mobile

This is our 3 rd time staying here we are a working group and this stay will be here for 2 weeks. Hotel rooms are very nice most of us have a view over the river which is nice rooms are clean and spacious main problem with the hotel is the Internet although free is rubbish you need to keep... More 

Helpful?
Thank paulisa69
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Paulisa, thank you very much for your stay in The Rilano Hotel Hamburg. Also we like to thank you for taking your time to write this review on TripAdvisor. I´m sure you will be glad to hear, that we have changed the procedure using the internet. From now you only need your name and room number to log in.... More 

prague
Level Contributor
152 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed March 15, 2016

When you are on business trip, usually you need to work while in room, here I got the free time as wasnt able to even download my emails (but thsi is a problem in Gemrany in general, had the same story in other hotel in Hamburg). Otherwise the hotel is nice adn rooms are clean and comfortable, but the speed... More 

Helpful?
Thank Martin K
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Martin, thank you for choosing our hotel for your stay in Hamburg and also for your nice review on TripAdvisor. We are happy, that you had an enjoyable stay with us. Sorry for the inconvenience you had with using our complementary wifi. For those cases we also offer our premium and business access - for only EUR 3,00 per... More 

Ascot, United Kingdom
Level Contributor
234 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed March 3, 2016

Situated a little upstream from Airbus it is very convenient for visiting them or any of the local business'. It is out on its own and you will likely have to eat in hotel, which is OK but like many of the type a little overpriced for what you get. Going in to town looks like it requires a relatively... More 

Helpful?
Thank Neil R
Toulouse, France
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed March 3, 2016 via mobile

Good for business or pleasure - winter or summer. Friendly and warm atmosphere. Good restaurant and bar. Staff very professional. Not in the heart of town, to say the least, but a 30 second walk from the hotel entrance you can take the ferry to Finkenwerder and a second ferry to Landungsbrucken - and off you go from there. It... More 

Helpful?
Thank 993Traveller
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear 993Traveller, thank you very much for your stay in The Rilano Hotel Hamburg and also for your nice feedback on Tripadvisor. It is a pleasure for all of us, that we were able to satisfy your expectations. We are looking forward to your next stay with us! Kind regards, Tobias Kannenberg Front Office Manager More 

Europe
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 8, 2016 via mobile

Hotel is nice and comfortable, it can be preferred for business trips however not for a city visit. Room was a bit cold but I guess it is standard. Breakfast and restaurants are in high quality. Staff is helpful, good shuttle service from finkenwerder airport.

Helpful?
Thank albatros990
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear aevren, thank you very much for your kind feedback on Tripadvisor! We are looking forward to your next stay in The Rilano Hotel Hamburg! Kind regards, Tobias Kannenberg Front Office Manager More 

Blagnac, Midi-Pyrenees, France
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed February 7, 2016

great staff, clean rooms, free water, soft drinks in room, also a welcome back basket of fruit. Right next to the ferry stop into Hamburg city. Great buffet Breakfast, pots of coffee, but you can ask for a special type of coffee.

Helpful?
Thank Mark S
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Mark, thank you so much for your nice feedback on Tripadvisor! We are looking forward to welcome you soon in The Rilano Hotel Hamburg! Kind regards, Tobias Kannenberg Front Office Manager More 

Falkirk, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 18, 2015

Modern, spotlessly clean, friendly staff, good breakfasts, nice bar area. Now when choosing a hotel in Hamburg, the location of this hotel may be off-putting for some people and it needn't be...yes, from the city it takes two ferries, two ferries which are regular and on time, in most instances the second ferry is waiting for the first to dock... More 

Helpful?
Thank Falkirkfruitcake
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Falkirkfruitcake, thank you very much for staying with us at The Rilano Hotel Hamburg! Especially thank you so much for very nice feedback! We are glad to hear, that you had such a pleasent stay. We are looking forward to welcome you soon here in Hamburg! Yours sincerely, Tobias Kannenberg Front Office Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The quiet located 4-star The Rilano Hotel Hamburg offers a terrace overlooking the river Elbe and Blankenese, a beachbar, a private pier directly in front of the hotel as well as a 24-hour-SPA. The Airbus headquarters are in immediate vicinity. All rooms of the non- smoking The Rilano Hotel Hamburg are air-conditioned with flat-screen TV, laptop safe, hair dryer, private bathroom and free WIFI up to 100MB. A lot of rooms enjoy direct river views with panoramic windows. Guests also benefit by 4 free drinks from the minibar every day. On the top floor you will find the SPA. From here you have direct views on the Airbus headquarters. A Finnish sauna and a gym with equipment from Technogym belong to the SPA. Free WIFI up to 100MB is available everywhere in the hotel. In the restaurant River View you can enjoy our rich buffet breakfast as well as regional and international specialties. The Fusion Bar, the summer terrace and the beachbar complete our gastronomic concept. With a total of 170 rooms and suites as well as conference facilities up to 220 persons it is the perfect hotel in Hamburg for business and leisure travelers. ... more   less 

Additional Information about The Rilano Hotel Hamburg

Address: Hein Sass Weg 40, 21129 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $106 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Rilano Hotel Hamburg 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Worldhotel The Rilano Hamburg Hotel Hamburg
Golden Tulip Hamburg
Hamburg Golden Tulip
Hotel Style:
#45 Business Hotel in Hamburg
#47 Romantic Hotel in Hamburg
#48 Luxury Hotel in Hamburg
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