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The Rilano Hotel Hamburg

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#66 of 319 Hotels in Hamburg
Certificate of Excellence
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The Rilano Hotel Hamburg
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302 Reviews from our TripAdvisor Community

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Showing 80: English reviews
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

The hotel is nice, clean, great view from towards river, but you can't work at this ridiculous speed of internet connection. Sorry, this is not 21st century. They just pretend to have internet connection

Helpful?
Thank Jan W
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I visited this hotel with my girlfriend for a nice weekend, and to go and see a football match. We ordered a room with a view to the river, and what a view! Massive ships right outside your window, and with zero noise! Rooms was clean and tidy, and the roomservice was fast and the food tasted fantastic. The staff... More 

Helpful?
Thank Anders L
Level Contributor
8 reviews
6 hotel reviews
Reviewed October 17, 2016 via mobile

The Rilano hotel is located outside the city centre, along a river in Hamburg, with a lot of ship traffic. Tugboats, container ships, and cruise liners pass by quietly and give an awesome view of the busy river. The sound of these ships are surprisingly low and didn't bother me at all. The hotel room is average in size, it... More 

Helpful?
Thank Thomas N
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Thomas, thank you very much for this kind review of your stay. It´s nice to read, that you had such an enjoyable stay with us. I will share your compliments with our team! Looking forward to your next stay in Hamburg! Kind regards, Tobias Kannenberg More 

Manchester, United Kingdom
1 review
Reviewed October 10, 2016

I am currently a guest in this hotel and this is the first of a two night stay. I have just been to ask reception for coffee/tea making facilities for the room to be sent to the restaurant! There I paid 5.80 Euros for tea leaves (3 sachets and a small jug of milk) the boiler as they called it... More 

Helpful?
Thank lindy0072016
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Lindy, thank you very much for your feedback - unfortunately it got to me to late and after your check out. So I kindly ask you to contact me directly via mail (tobias.kannenberg@rilano.com). Sorry that you had such an awful experience with us. This is absolutely not the standard of our hotel. Looking forward to your mail. Regards, Tobias... More 

Toulouse, France
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 4, 2016 via mobile

As usual the staff make this business trip so much more enjoyable. In particular, a special mention to Julia who decided to come off reception during a busy check out period and drive the hotel mini bus due to my taxi being delayed. Most appreciated and look forward to my next visit!

Helpful?
Thank Stephanie D
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Stephanie, thank you very much for your lovely words! It is always a pleasure to welcome you in our hotel! I will share your compliments with my staff and especially with Julia! Looking forward to welcome you soon! Sincerely, Tobias Kannenberg More 

france
2 reviews
Reviewed September 27, 2016

Sorry to say the standard of food in the hotel has hit an all time low! There on the night of the 26th Sept. Bar food was disgusting Cesar salad without any anchovies and chips that basically exploded when trying to pick them up. Breakfast on the 27th equally as bad with stone cold buffet, boiled eggs that had been... More 

Helpful?
Thank johnled
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear johnled, thank you for your stay and you "constructive" feedback. We are feeling sorry, that you had such impressions. Your appraisal is against all experiences we and also our other guest made. So I kindly invite you to contact me under tobias.kannenberg@rilano.com, so we can discuss your stay. Looking forward to your reply! Kind regards, Tobias Kannenberg Front Office... More 

Dublin, Ireland
1 review
Reviewed August 11, 2016 via mobile

Stayed at the Rilano hotel due to proximity to the Airbus facility on Fickenwerder. I had a pleasant stay and all the staff were very friendly. The hotel room was very nice with scenic view over the river Elbe watching ships going up and down. The only criticism about the room was that the bed was very hard and uncomfortable.... More 

Helpful?
Thank Michaelfrancis123
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Michaelfrancis123, thank you very much for your nice review on Tripadvisor - great to hear that you had such a comfortable stay with us! Looking forward to your next visit! Kind regards, Tobias Kannenberg Front Office Manager More 

Dottikon, Switzerland
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 31, 2016

We've been there in November. I recommend you to book a room with a view, because it's really worth it. The staff was very friendly -at the reception and at the restaurant. The room is nicely furnished and the bed is super comfortable. In front of the hotel you'll find the boat station and a beautiful big garden with beach... More 

Helpful?
1 Thank Nathalie S
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear Nathalie, thank you very much for your stay in The Rilano Hotel Hamburg. Especially we would like to thank you for this nice review! Great to here, that you had such a good time with us! Looking forward to your next visit! Kind regards, Tobias Kannenberg Front Office Manager More 

Amsterdam
Level Contributor
107 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed July 24, 2016

We enjoyed our stay in the Rilano a lot. It's a bit out of the city which we liked a lot. We rented bikes and hopped over to the other side and biked throughout the whole city. Wow, we loved Hamburg so so much. There is so much to see. People are really friendly. Shopping is great, certainly when it... More 

Helpful?
1 Thank EllesP
Tobias K, Leiter Front Office at The Rilano Hotel Hamburg, responded to this review

Dear EllesP, thank you very much for your stay in The Rilano Hotel Hamburg and also for your nice review! Looking forward to welcome you back soon! Regards, Tobias Kannenberg Front Office Manager More 

London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 8, 2016

A functional business hotel, great location by the River if you are conducting business in the area. Rooms well equipped and staff very friendly - particularly reception. The food was OK, overall a decent hotel

Helpful?
Thank chris c
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The quiet located 4-star The Rilano Hotel Hamburg offers a terrace overlooking the river Elbe and Blankenese, a beachbar, a private pier directly in front of the hotel as well as a 24-hour-SPA. The Airbus headquarters are in immediate vicinity. All rooms of the non- smoking The Rilano Hotel Hamburg are air-conditioned with flat-screen TV, laptop safe, hair dryer, private bathroom and free WIFI up to 100MB. A lot of rooms enjoy direct river views with panoramic windows. Guests also benefit by 4 free drinks from the minibar every day. On the top floor you will find the SPA. From here you have direct views on the Airbus headquarters. A Finnish sauna and a gym with equipment from Technogym belong to the SPA. Free WIFI up to 100MB is available everywhere in the hotel. In the restaurant River View you can enjoy our rich buffet breakfast as well as regional and international specialties. The Fusion Bar, the summer terrace and the beachbar complete our gastronomic concept. With a total of 170 rooms and suites as well as conference facilities up to 220 persons it is the perfect hotel in Hamburg for business and leisure travelers. ... more   less 

Additional Information about The Rilano Hotel Hamburg

Address: Hein-Sass-Weg 40, 21129 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $85 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Rilano Hotel Hamburg 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Worldhotel The Rilano Hamburg Hotel Hamburg
Golden Tulip Hamburg
Hamburg Golden Tulip
Hotel Style:
#45 Business Hotel in Hamburg
#47 Romantic Hotel in Hamburg
#49 Luxury Hotel in Hamburg
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Questions & Answers

Questions? Get answers from The Rilano Hotel Hamburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Order a view to the river, you will not regret it!”
 of 5 bubbles 606andersl, 1 week ago | Read review
“Double room with a view”
 of 5 bubbles 932nathalies, Jul 31, 2016 | Read review
“View over river adds interest, but does cost.”
 of 5 bubbles NeilR18, Mar 3, 2016 | Read review
“river view is nice to watch the large ships coming into post”
 of 5 bubbles 817MarkS, Feb 7, 2016 | Read review
“Rooms facing the river”
 of 5 bubbles Falkirkfruitcake, Dec 18, 2015 | Read review
5 of 5
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