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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Movenpick Hotel Hamburg
Updated 01/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#46 of 350 hotels in Hamburg
Location
4.5
Cleanliness
4.6
Service
4.5
Value
4.1
GreenLeaders Gold level
Unique for it being built into a former water tower, the Movenpick Hotel Hamburg stands as a trendy and modern hotel in the Sternschanzenpark area. The hotel offers 226 rooms, a Movenpick hotel restaurant and the Lifestyle Bar "Cave". 13 Conference and meeting rooms as well as a fitness and sauna area are also available.The hotel's location is ideal for both business travelers and visitors. Only a few steps away, the metro brings you to wherever you'd like to go. The fairgrounds and Congress Centre Hamburg are all within walking distance.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Parking garage
Wifi
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Park View
Languages Spoken
English, German
Hotel links
Location
Full view
92Great for walkers
Grade: 92 out of 100
61Restaurantswithin 0.3 miles
13Attractionswithin 0.3 miles
Contact
Sternschanze 6, 20357 Hamburg Germany
Name/address in local language
Getting there
SternschanzeHamburg U-Bahn2 min
SternschanzeHamburg S-Bahn4 min
Rental CarsSee rental cars from $35/day
2628Reviews13Q+A93Room tips
Reviews
Traveler rating
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- 35
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Most Recent
Interesting & unusual building, very adequate location : within a park but with efficient public transport to navigate around. Comfortable room (even if windows are somewhat tiny due to the building structure) and excellent breakfast.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Annette Bätjer, Geschäftsführer at Movenpick Hotel Hamburg
Responded today
Dear Nicolas40140, Thank you very much for staying with us and for your comments which are much appreciated. We hope that we have the opportunity to welcome you again one day. Yours sincerely Annette Bätjer General Manager
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The hotel is located in a very nice and quiet location of Hamburg. With the nearby subway or S-Bahn all Hamburg attractions can be reached in a few minutes. The rooms are nicely furnished and modern. The hotel is clean and well maintained, which is very important to me personally. Great breakfast buffet! The staff is super friendly and accommodating. Nothing to complain about here...... I look forward to coming back to this hotel. Thank you very much for a great time.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Annette Bätjer, Geschäftsführer at Movenpick Hotel Hamburg
Responded today
Dear ReneStansstad, Thank you very much for staying with us and for your comments which are much appreciated. We hope that we have the opportunity to welcome you again one day. Yours sincerely Annette Bätjer General Manager
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The hotel has a good standard with the facilities in the room. A good feature is that one can open the windows -- an advantage during Corona time. The breakfast buffet has a good variety and offers many healthy options. At check-in one of the two receptionists was a bit economical with the politeness. This was the only negative matter I noticed. Other receptionists at other times were helpful, polite and professional. The location of the hotel is very close to local trains and the underground, and it is only a short walk to the university.
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Date of stay: April 2022Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I made a reservation but then cancelled it straight after because I needed to add an extra person. Despite I chose the option to get refund up to 3 days prior, I have never recieved the refund 2 months later! I have tried to contact customer support, but they couldn't help me get the refund and asked me to call the hotel dicectly with a provided number (this number can't be found anywhere on the webpage) . I have tried to call 5 times and no one ever picks up the phone, neither does they reply on emails.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Beautiful building and lovely ambience, only problem I found was the beds were very solid, pillows very flimsy and only got one. Also the room was baking hot at night. I did open a window but was right next to the trains so noise was an issue. Food in restaurant was delicious and overall a lovely place to stay
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Date of stay: April 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very interesting building. Greatly renovated. Superb views and pecfectly clean gurdtroom. Comfortable rooms with great details. The hotel is located close to an upmacket area i Hamburg, but unfortunately also close to a rather rough neigherhood.
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Date of stay: January 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
For a long time I have tried to book a stay at this hotel, but it has been closed down due to Covid, so I was so happy when it opened up for stays again. The hotel is very unic as it is an old vatertower made into a hotel, it is placed in a big park. The restoration is made careful with the buildings history in mind. When one enters the hotel, you will see some pictures of the restoration. When we cjecked in, we got an upgrade to the second highest floor and the room had all one could need and ahd the most beautiful view over Hamburg. As the room was placed under the top of the building, it was not as big as normal room, but i wanted the view instead and I got it :-) Room was clean and beds good to sleep in and the staff had put up a small present for me, some fruit cake and bottle water. the second day we went to the resturant for breakfast and the staff had set up a nicely table as my girlfriend had birthday. Food was very delicious and various. The waiter was really kind and aware of us and gave a wonderful service. When we came back to the room, the staff had been there with a small birthdaycake and some more fruit. I had a birthdaygift been delivered to the hotel and the staff was so aware of it and send it to the room as soon as it arrived to the hotel. All over we had a wonderful stay and we will for sure return for more stays at this hotel, as it is a wonderful unic hotel placed placed in a wonderful location and the staff offers great service. Personally i would like to thank Ronny from the reception for being so helpful with setting up my girlfriends birthday, it ment a lot for us. …
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Review collected in partnership with Accorhotels.com
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
At checkout the desk staff member demanded what he claimed was a 52EU balance due and told us we needed to pay in cash, although we had a valid credit card on file. We were also issued an invoice with incorrect charges. We were not issued a receipt for the cash payment. Later I spoke to another representative, B. She said the charge was a mistake but then never followed up. My subsequent emails to the hotel were ignored. Oh, and the promised repair to our room tv was never done.
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Date of stay: December 2021Trip type: Traveled with family
Room Tip: Be careful with their invoicing system. Read and check your documents.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
As the Mercure hotel I booked at was closed (without any prior notification!!!), we were moved here and I was actually relieved as the Movenpick is a different ballgame than the Mercure. The staff both at check-in and check-out was GREAT. I can't say it enough. The hotel is in an old water tower which makes it an interesting landmark. There is parking inside and outside. I would stay here again and again. Congratulations to the staff for doing such a remarkable job. Vielen Dank!
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Date of stay: July 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Sales and Marketing, Sonstige at Movenpick Hotel Hamburg
Responded Aug 7, 2020
Dear degtravel, Thank you so much for taking the time to review your stay at our hotel. We appreciate your feedback! Thank you for the GREAT compliment for our team. We hope to be welcoming you again very soon. Until then we wish you all the best. Felix Voss Director of Sales and Marketing
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the movenpick unleashed all the 5 senses, in which I had been deprived of my whole early childhood. First, the sights. My oh my! The drug dealers reminded me of my hometown; always willing to above and beyond and followed the pride code. After singing our natonal anthem( god save the queen), we declined but i am proud to say they gave their knowledge and power to offer us directions. The wind gave us a well needed blowout restoring volume thats proberly defficient to a lack of omega 3. Next, the underwater atmosphere created by the sounds off bubbles transported me to a deep see cove located in the west of devon. The rooms were kind to our tootsies, for we had been on our trotters day and night experiencing hamburgs fruity nightlife to just pottering down to breakfast.
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Date of stay: February 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: remember, don't fear the blinds they are your friends not a foe.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from MoevenpickHamburg, Manager at Movenpick Hotel Hamburg
Responded Mar 2, 2020
Dear Guest, Thank you for taking the time to describe your experiences in such a lively way. We hope you got to enjoy your stay to the fullest and that you'll be back in Hamburg soon for another stay with us. Until then we wish you all the best. Yours sincerely Annette Bätjer Hoteldirektorin
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PRICE RANGE
$125 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hamburg moevenpick hotel
LOCATION
GermanyHamburgSternschanze
NUMBER OF ROOMS
226
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Claim Your Listing Frequently Asked Questions about Movenpick Hotel Hamburg
Which popular attractions are close to Movenpick Hotel Hamburg?
Nearby attractions include Schanzenviertel (0.3 miles), Cafe Elbgold (0.2 miles), and EscRoom (0.3 miles).
What are some of the property amenities at Movenpick Hotel Hamburg?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Movenpick Hotel Hamburg?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Movenpick Hotel Hamburg?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Movenpick Hotel Hamburg?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Movenpick Hotel Hamburg?
Conveniently located restaurants include Bekaa Libanesisches Restaurant, Delta Bistro, and Otto's Burger - Schanzenstrasse.
Are there opportunities to exercise at Movenpick Hotel Hamburg?
Yes, guests have access to a fitness center, a sauna, and locker rooms available in the fitness center during their stay.
Are any cleaning services offered at Movenpick Hotel Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Movenpick Hotel Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Movenpick Hotel Hamburg offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Movenpick Hotel Hamburg?
The staff speaks multiple languages, including English and German.