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Holiday Inn Hamburg

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Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
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570 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Los Angeles, California
Level Contributor
134 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good all around, however, it is across the river from the main town area, so you'll need to take a taxi or city bus to get to the main tourist area. Parking beneath hotel. Nice views from higher floors. Ask for a higher floor that faces the city center for best views of setting sun with cityscape in the view.... More 

Helpful?
Thank vlichadan
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guest, Thank you for your Feedback. We really appreciate this and would be happy to welcome you back soon. Best regards, Daniela Gorres (Guest Relations Manager) More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Was there on a business trip for four days and had a hire car so getting about wasnt an issue apart from the parking ( quite pricey if you park on site). The local transport is reliable and regular which is also perfect should you need it. The hotel felt clean and welcoming and the staff were top notch, their... More 

Helpful?
Thank andrew t
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Andrew, Thank you for your Feedback. We really appreciate this and would be happy to welcome you back soon. And we totally agree: Hamburg is a fantastic city! :-) Best regards, Daniela Gorres (Guest Relations Manager) More 

Mildura, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

We didn't stay at the Hotel, but we dropped in for Breakfast. Very friendly restaurant staff, especially Ms. Siegmeier at the Welcome desk. The breakfast buffet had a huge range to choose from, coffee and tea included and as much as you can drink!!! Very much recommended for people who travel through Hamburg.

Helpful?
Thank Homeyer88
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review
Google Translation

Liebe Gäste, vielen Dank für Ihr Feedback. Es freut uns, dass es Ihnen bei uns gefallen hat. Ihr Lob geben... More 

Hamilton,Lanarkshire
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Stayed in this hotel at the beginning of June was so disappointed the rooms where tired and need of some love staff where OK not much more would not rush back one point the breakfast was the plus in my full stay breakfast room was very clean and food was nice

Helpful?
Thank kipper0063
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear kipper, Thank you for your feedback. We really appreciate this as it helps us to improve our services on a regular basis. We are sorry that we did not met all your expectations and would be happy to convince you during another stay with us. Best regards, Daniela Gorres (Guest Relations Manager) More 

Travelers are raving about these Hamburg hotels

Zierikzee, The Netherlands
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

For business ok, clean proper rooms. Nothing special but not bad . Just what to expect on a trip. Good point is , there is a pub below, and pub food available till late. Parking garage under the hotel , very small places . Restaurant in hotel is expensive and food " just ok " but for the " traveller... More 

Helpful?
Thank zierikzee
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Guest, Thank you for your Feedback. We really appreciate this and would be happy to welcome you back soon. Hamburg is always worth a trip! Best regards, Daniela Gorres (Guest Relations Manager) More 

Den Bosch, The Netherlands
Level Contributor
140 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 16, 2016

This Holiday Inn offers what you may expect from such a chain hotel. The location is close to an exit road, but the looks and site are rather dull. The service and amenities are good. There is a cosy German bar near the lobby, a roof top bar and a good quality restaurant on the 1st floor.

Helpful?
Thank AL273
Holiday_Inn_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg, responded to this review

Dear Guest, Thank you for your feedback. We really appreciate this as it helps us to improve our services on a regular basis. We are sorry that we did not met all your expectations and would be happy to convince you during another stay with us. Best regards, Daniela Gorres (Guest Relations Manager) More 

Portsmouth, United Kingdom
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
3 of 5 stars Reviewed June 1, 2016

Service The service was good, the staff seemed friendly. Two points i guess that could change are, on arrival we didn't get given a map at all, this could be a nice feature. We eventually had to ask for a map and the map was very poor. The second thing is the reception was small for the size of hotel.... More 

Helpful?
1 Thank The_Albanian_Review
Holiday_Inn_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg, responded to this review

Dear Guest, Thank you for your Feedback. We really appreciate this as it helps us to improve our services on a regular basis. We are sorry we did not met all your expectations and would be happy to welcome you back soon. Best regards, Daniela Gorres (Guest Relations Manager) More 

Munich, Germany
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 30, 2016 via mobile

Old room - free minibar- nice bar with snacks etc only open until 10pm for food. 9nly issue was after a shower the entire room started to smell like an open sewer. Not what I expect from a 4 star hotel. Location also not very central but center easily reached with a bus.

Helpful?
1 Thank dpward
Holiday_Inn_Hamburg, Leiter Gästebetreuung at Holiday Inn Hamburg, responded to this review

Dear Guest, Thank you for your Feedback. We really appreciate this and want to express our apology for the inconvenience you experienced regarding your stay with us. We would be happy to convince you to the fullest during another stay with us. Best regards, Daniela Gorres (Guest Relations Manager) More 

Bathgate, United Kingdom
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

25euro taxi from the airport gets you here, so not too far, hotel is nice with a bar on the ground floor serving (surprise surprise) bar food and a restaurant on the 1st which has either a buffet or a la carte menu. There is a gym (with a limited amount of machines) pool (leisure as opposed to training) and... More 

Helpful?
Thank David R
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear David, Thank you very much for your feedback. We really appreciate and we are looking forward to welcoming you back soon! Best regards from the Hanseatic City, Daniela Gorres (Guest Relations Manager) More 

London, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 9, 2016

They messed our room booking up even though we had prepaid through British Airways. Tried to check in at 10am. Rooms not available then (understandable). They took our names and bags. Went into Hamurg for the day and returned about 6.30 to check rooms, get ready and go out. Unfortunately they had let our (3) rooms go and they were... More 

Helpful?
1 Thank Antony J
Holiday_Inn_Hamburg, Guest Relations Manager at Holiday Inn Hamburg, responded to this review

Dear Antony, Thank you very much for your feedback. We really appreciate this as it helps us to improve our services on a regular basis. Please accept our apology for the inconvenience you experienced regarding the reservation. We are looking forward to welcoming you back soon to convince you to the fullest of our Holiday Inn Hamburg! Best regards from... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Welcome to Hamburg! A trip to Hamburg is always worth while, regardless of business or pleasure, Holiday Inn Hamburg is delighted to be your host in the famous 'Hansestadt'. Hamburg, has indeed, a vast range of exciting attractions to offer, stunning architecture, famous land marks, nature, culture and entertainment to name a few! The Speicherstadt once the tax free warehouse area located in the harbour now houses many museums and visitor attractions. The German Custom Museum, The Speicherstadt Museum, Spicy s Spices Museum, The Harbour City Info Centre, Miniature Wonderland famous for the worlds largest model railway and not forgetting Hamburg s Dungeons with its historical and gruesome attractions. An outdoor alternative and not to be missed is a boat trip around the harbour itself. Afterwards you still have time to explore Hamburg s shopping mile, the famous Moenckebergstrasse or Jungfernstieg, a shopper s paradise! Finally to round off a perfect day why not reserve seats in one of Hamburg s many theatres and musicals. With so many to choose from there is sure to be something for all the family. Feel at home in one of our comfortable 385 guest rooms, or enjoy the fantastic views over the roof tops of Hamburg from one of our 12 spacious suites. All rooms have SAT-TV, radio, mini bar, direct dial telephone and a safe for your valuables. ... more   less 

Additional Information about Holiday Inn Hamburg

Address: Billwerder Neuer Deich 14, 20539 Hamburg, Germany (Formerly Forum Hotel)
Location: Germany > Hamburg
Price Range: $82 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Hamburg 4*
Number of rooms: 385
Reservation Options:
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Also Known As:
Holiday Inn Hamburg Hotel Hamburg
Hamburg Holiday Inn
Hotel Style:
#69 Luxury Hotel in Hamburg
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