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Hotel Hafen Hamburg

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Hotel Hafen Hamburg
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935 Reviews from our TripAdvisor Community

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Showing 218: English reviews
Jerusalem, Israel
Reviewed 3 weeks ago

Stayed in Hamburg for business for a day. This place was extremely overpriced due to the city mostly overbooked for G20 meeting. The place is clean, tidy and despite publicizing to have a view it really doesn't. I found 230 Euros really expensive for the value I got. Their staff is friendly and helpful.

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Helpful?
Thank Eze F
Madrid, Spain
Reviewed 4 weeks ago

I had high expectations, as I often travel to Hamburg but this time my booking was in a more centric area. Very early I started to have a bad feeling about the stay: as I checked in, the guy at the front desk at night asked me for a credit card to pre-authorize the amount of the stay. Oh, so...

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Thank Freebird_71
Geneva, Switzerland
Reviewed 4 weeks ago

a very traditional hotel with old interior and modern rooms (as long as you stay in the old part, not in the residence!). very good rooms with excellent view to the harbor (you must especially ask for those rooms during reservation process). popular "tower bar" with greatest view over the harbor! but also nice beer bar. very good restaurant. 3...

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Thank Peter X
Viborg, Denmark
Reviewed 4 weeks ago via mobile

Nice and cozy standard hotel. Stayed in comandor room at 4th. Floor. Very hard bed but nice and clean room. Noise all day and night from trains. Friendly staff. 5 minutes walk from Reeperbahn metro. Parking outside the hotel including basement.

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Thank Martin N
Istanbul, Turkey
Reviewed December 14, 2016

Was a nice historic hotel. There are 3 different buildings. I stayed on the tallest one with a view. Book a room type captain room. There is a ncie bar called tower bar on the 15th floor with a beautiful city view.

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Thank KeremCenk_72
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept and especially the view at the harbour of Hamburg. We would be very happy to welcome...

Glasgow, United Kingdom
Reviewed December 13, 2016 via mobile

This was our second stay at this hotel. The location is great for city break with the Reeperbahn and Landungsbrücken only a three minute walk away and the city centre can be reached in less then ten minutes via the U-Bahn U3 from Landungsbrücken station. The best new addition is that you can now travel directly to and from the...

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Thank dithmarsher
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you so much for the wonderful review of your stay in our Hotel Hafen Hamburg, we appreciate it a lot. It is just great that you have visited us for the second time. We are glad to hear that you had a pleasant time with us here in Hamburg and that you were satisfied with the...

Cardiff, United Kingdom
Reviewed November 29, 2016

Excellent place to stay for business, comfortable rooms and bar area, staff were accommodating and friendly. Vanessa on reception helped with the river taxis and where to go in the city, thank you! Would stay here again. Mr Cooper.

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Thank l0uise128
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear Mr. Cooper, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept, the service and especially the view at the harbour of Hamburg. We would be very happy...

Scottish Borders
Reviewed November 25, 2016

We stayed in the modern wing of the hotel which seems an almost separate entity to the main building even having its own check-in. The rooms are averagely sized with windows that maximise the view. We didn't try the breakfast which at €20 each was somewhat expensive. There are many bakers in Munich that offer filled rolls and coffee at...

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Thank Harry_Mark
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, Thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept, the service and especially the view at the harbour of Hamburg. Our televisions and the setting...

Reviewed October 22, 2016

We just stayed one night in this typical Hamburg harbour style hotel.With the moment you enter the lobby you step into a different world with all the odds and ends they decorated the reception, the stairways and walls. From the atmosphere it has a touch of the last century and transmits the feeling : you are now in a Hanse...

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Thank Karl-Heinz H
Jana W, Guest Relations at Hotel Hafen Hamburg, responded to this review

Dear valued guest, First of all we like to thank you for staying with us and taking the time to review your stay in the Hotel Hafen Hamburg. This is very important for us to improve our service. We are glad to hear that you had a pleasant time with us here in Hamburg and that you liked our concept,...

Peak District
Reviewed October 20, 2016

Arrived 2130 on a warm (28 deg) evening. Given a room in the tower away from the main building. Opened door to a wall of heat. Found there was no a/c. Opening the window did nothing. Called reception to be told the hotel was full and no other rooms were available. Asked for a fan to be told none were...

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Thank ianjmorley
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Above St.-Pauli-Landungsbrücken and the historic Alter Elbtunnel, in the center of maritime Hamburg, is the Hotel Hafen Hamburg located and offers an exclusive view over the Port of Hamburg and the River Elbe. The 380 rooms of the Hotel Hafen Hamburg are divided into six categories and are all equipped with wireless internet, telephone, mini-fridge,safe and flat screen television. The hotel restaurant "Port" with its summer terrace serves regional maritime and international cuisine. Guests may choose between the pub "Willis Bierstube" and the bar "Tower Bar", the latter 60 meters high above the port with a wonderful view overlooking the River Elbe and the St.-Pauli-Landungsbrücken. Since March 2015 the Hafen Diner Burger & Bar upgrades the gastronomic facilities within the Hotel. For business and social events of all kinds there are six conference rooms, among them the "Elbkuppel". The Hotel Hafen Hamburg is located in St. Pauli with acces to Underground and S-Bahn train in only 2-minutes-walk. ... more   less 

Additional Information about Hotel Hafen Hamburg

Address: Seewartenstrasse 9, 20459 Hamburg, Germany
Location: Germany > Hamburg > St. Pauli
Price Range: $89 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Hafen Hamburg 4*
Number of rooms: 380
Reservation Options:
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Hotel Style:
#52 Luxury Hotel in Hamburg
#71 Business Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Hafen Hamburg staff and other travelers.
3 questions
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Questions? Get answers from Hotel Hafen Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a view that is NOT over the parking lot”
  • Apple to take away?
  • narrow...
  • very good shower
  • another disabled HDMI port
  • Disabled HDMI port on the TV
  • overall view
  • Decoration
  • Call that a closet?
 of 5 bubbles Freebird_71, 4 weeks ago | Read review
“ask for room with view to harbor on request the hotel will decorate your room with flowers and offers a bottle of "welcome champagne"”
 of 5 bubbles PeterX280, 4 weeks ago | Read review
“Beautiful Hotel”
 of 5 bubbles KeremCenk_72, Dec 14, 2016 | Read review
“Avoid room 123 unless you are a railway enthusiast!”
 of 5 bubbles Harry_Mark, Nov 25, 2016 | Read review
“Rooms located on the southern side are less noisy”
  • View from the restaurant on the harbor
  • In my room
  • Morning view on the hRbor
 of 5 bubbles 802karlheinzh, Oct 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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