We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

ARCOTEL Onyx

Show Prices
#16 of 320 Hotels in Hamburg
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
ARCOTEL Onyx
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

663 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 215: English reviews
Washington DC, District of Columbia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I never have given a 5 star review to any hotel so far except this one deserves all 5 stars. When I first read the reiviews given by some people I was so foolish to believe the bad reviews that I almost wanted to cancel out -- but THANK GOD I did not do that due to lack of time.... More 

Helpful?
Thank Juli226
Arnold_Onyx, Manager at ARCOTEL Onyx, responded to this review

Dear Juli226, many thanks that you took your time to write a review about our hotel. We are very very pleased that you have enjoyed our product. It is always nice to read good reviews, especially when they are as detailed as yours. We will surely forward your positiv mentions to our team. We at ARCOTEL Onyx look very much... More 

Tel Aviv, Israel
Level Contributor
312 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arcotel Onyx is modern and comfortable hotel with great location. Rooms are big with nice decoration. The reception staff were very good. Check-in and check-out were very efficient. We stayed one night and we enjoyed the area too.

Helpful?
Thank Yossi N
Warsaw, Poland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel Arcotel Onyx is great value compared with other 4-5 star hotels in the area. Good and competent service by staff. Nice and spacy rooms with the amenities you need. Fantastic location whether for business or tourist trip. Underground parking and good gym facility.

Helpful?
Thank TheDoctor001
London, United Kingdom
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Modern, clean, well located, there's not much to dislike about this hotel. Only comment is that the front desk staff (one of them anyway) could have been a little more customer-friendly. She sent us the wrong way to the car park (unaware that the road had been closed) and then told us that the car park we eventually found (adjacent... More 

Helpful?
Thank Stepelin
Dartford, United Kingdom
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited Hamburg in mid January and was very happy with the hotel choice. Rooms were very modern. In the evening the rooms were also soundproof so you couldn't hear people outside walking around. Bar area was very well maintained and also very modern. Taxi from the airport costs around 25 euro although bus station is 2min walk if you wish... More 

Helpful?
Thank jameshalkou
Daugaard, Denmark
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Perfect location for activities in the St Pauli area, as well as the harbor, which is just a short walk from the hotel. Nice and modern decor. Missed ordering breakfast, which I thought was included. Very comfortable beds, pushed my rating up to 4.

Helpful?
Thank Annica72
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 21, 2016 via mobile

We stopped at the Onyx for one night during a business trip and whilst only in the hotel a few hours I was impressed. Check in was quick and the staff very friendly. The room was on the 7th (top) floor and whilst I'm not a fan of yellow leather it was large and the bathroom ( shower only) was... More 

Helpful?
Thank MrJester_UK
Copenhagen, Denmark
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2016

We found a good offer on the internet for a stay in Onyx. I used to live in Sankt Pauli ten years ago while going to art school in Hamburg. I remember demonstrating against tearing down old buildings on the Reeperbahn back then, but only too late did I put two and two together when approaching the "Dancing Towers" at... More 

Helpful?
Thank Mettolina
Tallinn, Estonia
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 18, 2016

A great location just at the beginning of Reeperbahn, close to a lot of bars and restaurants. The staff was very helpful, no lines in the check in and we were a group of 10. The hotel itself is nice and tidy. I got a room on the 7th floor with a great view of the city.The room had nice... More 

Helpful?
Thank Sven O
Cologne, Germany
Level Contributor
97 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Being a frequent guest to HH this is a very recommendable hotel to the usual suspects, and definitely considering price/value... Reeperbahn might have a reputation but a) outdated. B) the hotel is on Nr 1 , so almost off reeperbahn Checkin quick , helpful Garage easy to find , bright Hotelbar : average , yet friendly Rooms : nice ,... More 

Helpful?
Thank mini2006
Questions? Get answers from hotel staff and past guests. Ask a question

570 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (336)
Viewed
Room/Suite (110)
Viewed
Hotel & Grounds (64)
Viewed
Bathroom (20)
Viewed
View from Room (12)
Viewed
Dining (1)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (128)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (165)
Viewed
Amenities (14)
Viewed
Dining (18)
Viewed
Room (78)
Viewed
The Hotel (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (69)
Viewed
Room/Suite (28)
Viewed
Hotel & Grounds (22)
Viewed
Dining (4)
Viewed
Business Center/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hamburg hotels
Empire Riverside Hotel
#23 of 320 in Hamburg
4.0 of 5 stars 975 reviews
St. Pauli
Hotel Hafen Hamburg
Hotel Hafen Hamburg
#74 of 320 in Hamburg
4.0 of 5 stars 832 reviews
25hours Hotel HafenCity
#10 of 320 in Hamburg
4.5 of 5 stars 1,105 reviews
Show Prices
Show Prices
Show Prices
Eimsbüttel
NH Collection Hamburg City
St. Pauli
east Design Hotel Hamburg
east Design Hotel Hamburg
#17 of 320 in Hamburg
4.5 of 5 stars 637 reviews
Neustadt
The Madison Hamburg
The Madison Hamburg
#4 of 320 in Hamburg
4.5 of 5 stars 851 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The ARCOTEL Onyx Hamburg is located directly on the Reeperbahn, at Millerntor. With its semi-transparent elements, the hotel’s façade alludes to the popular and rare semiprecious stone which gave the hotel its name, and attracts a lot of attention in Hamburg’s trendy neighbourhood of St. Pauli. Located conveniently in the heart of the city, the hotel is the perfect starting point for trips to the harbour, the historical Speicherstadt warehouse district, and visits to musical and theatre shows. High-quality materials and functional design create an atmosphere of extravagance and exclusive flair in the hotel’s interior. 215 spacious rooms and suites provide the best of modern comfort for a new generation of guests demanding a new level of service. The entire hotel has WLAN internet access. Our BAR WIENER CAFE provides the perfect place to socialise in a sophisticated lounge atmosphere. Bar snacks, delicious home-made cakes and refreshing drinks leave no wish unanswered. Guests who want to relax and unwind have free access to the attractive spa and fitness area of the ARCOTEL Onyx. And our high-end seminar room is equipped with state-of-the art technology to create a professional meeting atmosphere. ... more   less 

Additional Information about ARCOTEL Onyx

Address: Reeperbahn 1 A, 20359 Hamburg, Germany
Location: Germany > Hamburg > St. Pauli
Price Range: $109 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — ARCOTEL Onyx 4.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Odigeo, Travelocity, Priceline and Agoda so you can book your ARCOTEL Onyx reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#13 Luxury Hotel in Hamburg
#15 Family Hotel in Hamburg
#18 Romantic Hotel in Hamburg
#28 Business Hotel in Hamburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay