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Sofitel Hamburg Alter Wall

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Alter Wall 40, 20457 Hamburg Germany
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Traveler (1163)
Room & Suite (442)
Videos (2)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Parking
Free internet
Wifi
Public wifi
Internet
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Fax / photocopying
Full body massage
Massage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Luxury
Languages Spoken
English, German
Hotel links
Visit hotel website
3,069Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
Super location - great atmosphere In the bar - excellent breakfast - we really enjoyed this hotel. The spa was also very fine. The staff parked our car when we arrived - that was a great help. . It was second time, and er will come back for shure.
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Review collected in partnership with Accorhotels.com
Goods : good breakfast , room bed good quality , clean room , small but acceptable spa Bad : staff no so polite , block money aditional card abusive more as time reservation -attention , no nice view room
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Hotel ideally located in the center of Hamburg with good parking facilities. The staff is professional and friendly. Rooms are clean and spacy and breakfast is excellent. Beds are too hard though, so if you're sensitive as we are and want to have a good nights sleep it could be difficult.
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Review collected in partnership with Accorhotels.com
Lovely hotel in a very central part of Hamburg, excellent transport links just round the corner. The reception staff are chaotic and a bit useless, the rest of the staff, bar,restaurant,rooms, concierge are all wonderful and go out of their way to be helpful. I would return to both hotel and Hamburg nonetheless
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Response from SebastianW3487, Director of Sales at Sofitel Hamburg Alter Wall
Responded 1 week ago
Dear susanhT4057OT, Thank you very much for your positive review. We are glad to hear that you had a lovely stay in our centrally located hotel. It’s indeed one of our great perks of staying in the middle of the city and being able to enjoy a quite stay by the water at the same time. Moreover, our team does whatever it takes to guarantee you a perfect stay with us, so we are more than happy to hear that we could contribute to an overall wonderful stay with us. Best regards, Your Sofitel Hamburg Alter Wall Team
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Best location in Hamburg, everything on your doorstep. Smooth check in, excellent and knowledgable concierge (thanks Patric). Rooms very clean, and modern, super comfy bed and lovely view onto canal. Very quiet with no noise from adjoining rooms. Bar area worst ever I've seen in a 5 star hotel, and possibly 4 star too. Nasty hard seats, cheap tables, appalling lighting. Cheap cheap cheap. sat down for a glass of wine but left as so uncomfortable. What should be a stunning canalside venue is killed by poor fit-out. What is going on here? as a result didn't try the restaurant, it looked similarly uninviting. Supposedly a library/cafe area but these were all closed off. 12€ minimum per bike rental even if only gor an hour. In a city where cheap bikes/scooters everywhere this seems miean minded. Pity, because if SOFITEL could have a comfortable bar area I'd give it 4/5 at least.
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PRICE RANGE
$154 - $364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel hamburg alter wall hotel hamburg, accor hamburg alter wall, hamburg sofitel
LOCATION
GermanyHamburgHamburg-Altstadt
NUMBER OF ROOMS
241
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Frequently Asked Questions about Sofitel Hamburg Alter Wall
Which popular attractions are close to Sofitel Hamburg Alter Wall?
Nearby attractions include SANDEMANs NEW Europe - Hamburg (0.2 miles), Town Hall (0.2 miles), and St Nikolai Memorial (0.2 miles).
What are some of the property amenities at Sofitel Hamburg Alter Wall?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Hamburg Alter Wall?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sofitel Hamburg Alter Wall?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Hamburg Alter Wall?
Yes, a parking garage is available to guests.
What are some restaurants close to Sofitel Hamburg Alter Wall?
Conveniently located restaurants include Nord Coast, Hummerstand Hanse-Viertel, and Ti Breizh Haus der Bretagne.
Are there opportunities to exercise at Sofitel Hamburg Alter Wall?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sofitel Hamburg Alter Wall?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Hamburg Alter Wall offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Hamburg Alter Wall?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Sofitel Hamburg Alter Wall?
Many travelers enjoy visiting Alter Elbtunnel (0.9 miles), St Nikolai Memorial (0.2 miles), and Altonaer Rathaus (2.2 miles).