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Sofitel Hamburg Alter Wall

2,620 reviews
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Traveler (877)
Room & Suite (264)
Dining (40)
Overview
  • Excellent56%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“luxury room”(19 reviews)
“canal view”(16 reviews)
“modern hotel”(35 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sofitel Hamburg Alter Wall
Special Offer: CHEAPEST RATES ONLINE!
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,620)Write a Review
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All reviewsluxury roomcanal viewmodern hotelperfect locationcity hallneuer wallnespresso machinefive star hotelan upgradecomfortable bedexcellent hotelgreat roomspa areashopping districtbusiness trippublic transports bahn
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1 - 5 of 885 reviews
Reviewed 4 days ago

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Review collected in partnership with Sofitel.com
Thank HGNY42
Hotel's Favorite
Reviewed October 9, 2017 via mobile

The hotel is really nice looking and decorated in a modern style without being too unconventional. Lobby is huge and impressive, rooms are clean and well designed, some of them with a canal view. The bathrooms are very nice too, everything seems to be new....More

Thank Cristian F
Response from Gilles_Felgen, Manager at Sofitel Hamburg Alter WallResponded October 13, 2017

Dear Cristian F, thank you very much for your outstanding rating and your comments. It is always a pleasure receiving positive feedback which motives all employees even more to deliver a "cousu main" service. I would be pleased welcoming you back to the Sofitel Alter...More

Reviewed 1 week ago

Stayed here in December,for the Christmas markets.Great location, central to the Christmas markets and shops.We had the breakfast included in the price of our stay, which was very good with a lot of choice(buffet style).The staff are a bit hit and miss.Some are very helpful...More

Thank 122shops
Reviewed 2 weeks ago

The hotel is a well designed business hotel in the heart of Hamburg. So far, so good. Received a pro-active mail before arrival encouraging me to check in before arrival. Unfortunately, the mobile page was unable to complete my check in. Neither was the ACCOR...More

Review collected in partnership with Accorhotels.com
1  Thank alfalund
Reviewed 2 weeks ago

Worst diminishing exeprience. I decided to offer my husband 2 days in Hamburg with our Accor points. (Golden Memebership). I dared to chekin at the Accor Gold member counter. Mr Brummer checked us in - very snob and told me clearly: no upgrade, no welcome...More

3  Thank TheZoggs
View more reviews
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123456177
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Pool
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
$158 - $398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Hamburg
#12 Romantic Hotel in Hamburg
#14 Spa Hotel in Hamburg
#22 Business Hotel in Hamburg
#29 Luxury Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$158 - $398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Hamburg
#12 Romantic Hotel in Hamburg
#14 Spa Hotel in Hamburg
#22 Business Hotel in Hamburg
#29 Luxury Hotel in Hamburg
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (877)
Room & Suite (264)
Dining (40)
Pool & Beach (8)
Hotel & Grounds (505)
Bathroom (111)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
deejay1701
January 18, 2018|
AnswerShow all 4 answers
Response from Paula G | Reviewed this property |
Sorry don’t really know, the doubles were really small anyway!
0
Votes
Leanne M
November 12, 2017|
AnswerShow all 4 answers
Response from T11N | Reviewed this property |
Yes
1
Vote
gunnberntsen
July 2, 2017|
Answer
Response from Tobias D | Reviewed this property |
There several markets in Hamburg while Christmas time. The closest is on the place in front of the city hall. 2 minutes to walk.
0
Votes
Google Translation
Room Tips
"Rooms on the canal side quieter"
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"Canal side quieter,"
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"Request a room on the side that looks at the canal."
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"Ask for a room with a view over the water"
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