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Sofitel Hamburg Alter Wall

Overview
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Alter Wall 40, 20457 Hamburg Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from Sofitel Hamburg Alter Wall
Special Offer:CHEAPEST ONLINE RATES!
About
Description
The Sofitel Hamburg Alter Wall welcomes you in the heart of the Hanseatic city. Between the famous harbour and the town hall, only 1 km from the central railway station and 17 km from the airport, Hanseatic More elegance meets French savoir vivre. Clear linesand light characterise our 241 rooms and 19 function rooms. Make the most of our exclusive spa area or enjoy refined Mediterranean cuisine in our modern restaurant with views over the Alster canal. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
241
Price range
$146 - $339 (Based on Average Rates for a Standard Room)
Also Known As
Sofitel Hamburg Alter Wall Hotel Hamburg
,
Accor Hamburg Alter Wall
,
Hamburg Sofitel
Location
Germany > Hamburg > Hamburg-Altstadt
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Reviews & more
2,871Reviews
1,160Photos
17Q+A
100Room tips
Traveler rating
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Show reviews that mention
+3
The room, bathroom, bed, meeting rooms, the bar, breakfast and stuff at the reception are at the highest level.
The street to acccess the hotel is under construction which could cause you some problems.
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Response from SebastianW3487, Director of Sales at Sofitel Hamburg Alter Wall
Responded 2 days ago
Dear Xdmat, Thank you for taking your time to give us your opinion of your stay. In addition, we would like to kindly thank you for those positive words, which are a huge motivation for our staff and us. As the construction work in front of the hotel is nearly finished, we hope that this will resolve any difficulties as well. Sincerely yours, Your Sofitel Hamburg Alter Wall Team
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I appreciate Sofitel brand for the quality of the bed, the service and the bar drink selection. The points which can be improved is the location of the priority desk which is not clear and the number of employee for check-in/check-out to reduce the waiting time when there is a qu
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Review collected in partnership with Accorhotels.com
Response from SebastianW3487, Director of Sales at Sofitel Hamburg Alter Wall
Responded 2 weeks ago
Dear Voyager38330530815, Thank you very much for your positive review. We are glad to hear that you had a lovely stay in our centrally located hotel and that our service and offer could meet your expectations. Moreover, we would like to kindly thank you for your comments regarding reception and at the same time of course apologize to you for any inconveniences caused at this point. Your opinion means a lot to us and please be assured that we will review your feedback internally. We hope to welcome you very soon again in Hamburg. Best regards, Your Sofitel Hamburg Alter Wall Team
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I stayed in this hotel for two weeks: Nov.8 - Nov.22 and had a nice experience. Good location, city center 5-10 minutes walk. Close to S-Bahn. Breakfast was great and so was the food in the restaurant. Very clean. Nice gym. Super friendly and helpful staff, which is very importa
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Response from SebastianW3487, Director of Sales at Sofitel Hamburg Alter Wall
Responded 2 weeks ago
Dear Shirn A, Thank you so much for your great feedback as well as your recommendation. We are glad to hear that you had a lovely stay with us and were happy with our central location as well as our breakfast and restaurant offer. Most importantly, it's good to hear that our team could mainly contribute to an unforgettable experience in Hamburg. We hope to see you very soon again! Best regards, Your Sofitel Hamburg Alter Wall Team
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Lovely hotel and close to all amenities and beautiful view of the canal. Rooms stylish and well equipped with flat screen tv's, coffee machine and all the finer details that make a good hotel. Both my wife and I too advantage of the facilities here which included a heated swimmin
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Response from SebastianW3487, Director of Sales at Sofitel Hamburg Alter Wall
Responded 3 weeks ago
Dear branjayde, Thank you very much for your positiv review. We are happy to hear that you had wonderful stay with us and could enjoy all the services and perks our hotel has to offer. Moreover, we would like to thank you for the great feedback regarding our rooms as well as wellness area and are looking forward to see you soon again in Hamburg. Best regards, Your Sofitel Hamburg Alter Wall Team
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The hotel itself is amazing.staff is very helpful, always happy to help. Breakfast is delicious wide range of food, tasty and quick Coffee service. Restaurant and bar food/drinks are great very amazing. Both pleaces and service was excellent. Wellness is very pleasant clean and n
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Response from SebastianW3487, Director of Sales at Sofitel Hamburg Alter Wall
Responded 4 weeks ago
Dear Roving93601, Thank you so much for your detailed feedback. It's great to hear that you had an overall wonderful stay at our hotel and that you could experience all the services and perks our hotel has to offer. At the same time we would kindly like to apologize to you for the inconveniences caused regarding the housekeeping service. Please be assured that we totally respect your wish for privacy and that that this happining is not a standard. We will take appropriate actions in order to prevent these kind of occurences in the near future. We hope to welcome you very soon again in Hamburg. Best regards, Your Sofitel Hamburg Alter Wall Team
Read more
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All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Teppich vor der Minibar mit schlecht behandelten Flecken des Vormieters
Badschrank im 5 Sterne Bad !!
Photo provided by managementSofitel Hamburg Alter Wall
Exterior
xxx
The naughty red-light over the bed ;)
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hello, another question, we are seniors and on a budget, what recommendations as to cost per day, thanks in advance.
The Sofitel was around $200 per night and does not include breakfast. I recommend a coffee / pastry shop for breakfast, a light lunch, and a nicer dinner. That will run 100-125 Euro per day for a couple.
0 votes
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we are booked for this hotel in october and staying 3 days after our cruise. looking for things to do in and around the area. any recommendations.
Great unassuming restaurant, within walking distance of the hotel, if you like fish is the Alt Hamburger Aalspeicher
0 votes
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Hello. is the pool and sauna free to use for guests staying in the hotel?
Yes it’s for free but seems to be closed frequently.
1 vote
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Hi, What are the option to reach the hotel from Hamburg airport? Many thanks in advance
We actually took a train from Copenhagen and took a taxi from the train station but we took the subway to the airport witch is only a block from the hotel the station you want to get off is call Stadthausbücke. Is the S1 line
1 vote
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3 guys booked this hotel for March, 2 rooms, do they have rooms with 2 single beds?
Sorry don’t really know, the doubles were really small anyway!
0 votes
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Previous
"Higher floors are quieter, south side rooms are bright and sunny with better view."
"River view not essential"
"fleet view is more expensive but not a real plus compared to city view"
"We stayed in room 4203. Room is on the third floor which makes it a bit weirdly numbered. Even numbers: canal view, uneven: street."
"If you can get a room with canal view these are a bit offer a better view and more quite afternoon."
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