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NH Hamburg Altona

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Stresemannstr. 363-369, 22761 Hamburg Germany
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Traveler (160)
Room & Suite (201)
Videos (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
The NH Hamburg Altona is located in the Altona district, just a few minutes away from Ottensen, a lively and fashionable district well-known for its restaurants, pubs, bars, galleries and shopping streets.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Currency exchange
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, German
Hotel links
Visit hotel website
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1,192Reviews9Q+A21Room tips
Traveler rating
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Popular mentions
Due to changes in my travel schedule I did not return to NH Altona for quite a while. But quite honestly luckily I did. After the remodelling the lobby is much opener to the public and nicer to hang out there as it is quite nicely interlocked with the bar and the restaurant just opposite of the counter. The other pleasant surprise was that the staff still remembered me from the past and they remain as per usual every so friendly. I was glad to be back and look forward to a future stay in a short lack of time.
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It is located in Altona, not very central, but a good find. The rates are reasonable. I like their restaurant and the food. Service is good, staff is always very helpful. The rooms are spacious and have all the amenities.
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Many things to like. A good, clean room. Food good. The breakfast is particularly good. Staff service very good. Location was good for us but may not suit everyone. The hotel has a bright and newish appeal.
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Never anything like this happened in my life. Check out is at 12. At 8:15 in the morning the cleaning personnel knocked for 5 s on the door and without waiting for answer OPENS the door. I was in underwear and just out of the shower!!!!! Only after I started yelling she closed the door back. At that point she started making all the noise possible on the adjacent room, on purpose, just to annoy us and urge us to go. She put on a ROOSTER sound from the phone. Yes, the animal. At max. volume, just outside our door. When we got out and met her outside, we asked her name. She pretended she couldn’t understand. At the reception, the excuse we were given:”we have a lot of rooms and they start early”. Just like thousands of hotels in the world? I have been to many places and I never experienced hotel personnel trying to break inside the room before checkout time and start acting like a child. Lastly, the room soundproofing is not existing. Room is overall nice but we will never come back and would never suggest to stay here.
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Response from leonel B, Manager at NH Hamburg Altona
Responded Sep 16, 2019
Dear guest, we are shocked about the report about our cleaner in our hotel. What happened is very embarrassing and not acceptable. We are very sorry for the inconvenience which you had in that morning. Is it possible to speak with you per telephone? We are not able to see the date and your room number and we want to find out more about what happened on this morning. It would be great to get a call from you or a mail with your number so we can call you back: 0049 40 421060700 or o.bauch@nh-hotels.com Thank you very much Best Regards
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Good rooms and breakfast. Close to hotel Italian supermarket. Location not bad but a bit far from city center. But in same time quite a number of restorants near the hotel. Staff very friendly. Cooling system could be a bit better, but still not bad.
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Review collected in partnership with NH Hotels
Response from leonel B, Manager at NH Hamburg Altona
Responded Sep 16, 2019
Dear Guest,thank you very much for your feedback and for your stay at the NH Hamburg Altona.We are very happy with your positive appraisal!We are looking forward to welcome you back in Hamburg.Best Regards
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PRICE RANGE
$83 - $201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hamburg altona hotel hamburg, nh hotels hamburg, nh hotel hamburg
LOCATION
GermanyHamburgBahrenfeld / Altona-Altstadt
NUMBER OF ROOMS
235
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Frequently Asked Questions about NH Hamburg Altona
Which popular attractions are close to NH Hamburg Altona?
Nearby attractions include Fabrik Kultur und Kommunikationszentrum (0.6 miles), Marktzeit in der Fabrik (0.6 miles), and Hamburgs kleinstes Kaufhaus (0.6 miles).
What are some of the property amenities at NH Hamburg Altona?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at NH Hamburg Altona?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at NH Hamburg Altona?
Yes, free parking is available to guests.
What are some restaurants close to NH Hamburg Altona?
Conveniently located restaurants include Rach & Ritchy - Das Grillhaus, Elsa's Restaurant & Bar, and Restaurant L'Orient Ottensen.
Are any cleaning services offered at NH Hamburg Altona?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Hamburg Altona?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Hamburg Altona offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Hamburg Altona?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to NH Hamburg Altona?
Many travelers enjoy visiting Alter Elbtunnel (2.2 miles), St Nikolai Memorial (3.1 miles), and Altonaer Rathaus (1.3 miles).
Is NH Hamburg Altona accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.