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Best Western Raphael Hotel Altona

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#88 of 320 Hotels in Hamburg
Certificate of Excellence
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140 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Frankfurt, Almanya
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed there just for 1 Night but Everything was good and Ok. The rooms were clean , rather small but especially ok for a 1 Night.The Hotel is in a good location close to the Altona Station. I didnt expect that so nice Breakfast there..Receptionist were very Polite and helpful Nice staff.Typical German...

Helpful?
Thank Seyahatte
ChristianLembke, Leiter Front Office at Best Western Raphael Hotel Altona, responded to this review

Thank you very much for your feedback. We are glad you enjoyed your stay and we hope to welcome you again. All the BEST! More 

Level Contributor
10 reviews
4 of 5 stars Reviewed July 13, 2016 via mobile

Clean rooms, rather small but ok for a few nights. Nice staff. Breakfast is served next door but the place does a nice job. Typical German breakfast with everything you need to start a great day. The location of the hotel is also convenient for many reasons.

Helpful?
Thank Andreas K
Colchester, United Kingdom
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 5, 2016

I stayed here for 11 nights on a business trip. The hotel is in a good location close to the Altona station; it's very easy to reach from the airport (about 45 mins via the S-Bahn) and from pretty much anywhere in Hamburg via public transport. There's a nice selection of restaurants nearby. My room was a good size, always... More 

Helpful?
Thank Nic2709
New Jersey
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed May 3, 2016

The Best Western is a thoroughly decent place to stay, especially for business trips to Hamburg, though it does have some faults. Let's start with the positives. The room I had, and stayed in for four nights, was always clean and well kept. I had a particularly large room with a well sized bathroom as well. It has the common... More 

Helpful?
Thank mpirog85
Birmingham, England, United Kingdom
Level Contributor
84 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 18, 2016 via mobile

I stayed in this hotel with my friends for my stag do and to be fair I was really happy. It's a nice hotel with clean rooms and decent shower. It was on a quiet street only a few doors away from a kebab house and McDonald's. We had 6 twin rooms and the pricing was ok. We were also... More 

Helpful?
Thank JSC_10126
DGeringer, Front Office Manager at Best Western Raphael Hotel Altona, responded to this review

Thank you for telling us your enjoyed your stay. We would love to have you once more with us. More 

Poole, United Kingdom
1 review
4 of 5 stars Reviewed March 12, 2016

Very close to the town center and railway and subway station. Center of Hamburg is only 15 mins away by subway. Good value hotel. Restaurants are a little thin on the ground in Altona but there are a few but you need to seek these out.

Review collected in partnership with Best Western

Helpful?
Thank Frederick H
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 31, 2016

Pricey for what is a basic room, with poor water pressure, excessive noise - both internal and external (have they not heard of door cushions? it slams every time anyone opens it) and cleaning staff who leave the windows open - on a rainy day that is certainly not good for your belongings, or for your socks when you walk... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Satyen S
DGeringer, Manager at Best Western Raphael Hotel Altona, responded to this review

Dear guest, thanks for your reply, what happens during your stay was surely not our best "performance". We take it as a tipp to make it better next time and I aplogy for the inconvinience. U. Heiter-Lamczyk More 

Winnipeg, Canada
Level Contributor
552 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 307 helpful votes
4 of 5 stars Reviewed November 17, 2015

All in all, I quite enjoyed my stay. Being in Altona was a bit of a surprise, but I actually came to appreciate it. Great restaurants, smaller crowds and the feeling of being in Hamburg rather than just another international city. The hotel was fine. It is small, but just fine! My room was more than adequate (a premium room),... More 

Helpful?
Thank MaxGlobetrotter
Torrance, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 1, 2015

Our room on the first floor facing the back courtyard was very good. We visited in the fall, temperatures were mild and room was comfortable although duvet was extremely hot. We had to take it off. It would be helpful if hotel provided a light sheet or blanket as an option. Bathroom is small and might be tight quarters for... More 

Review collected in partnership with Best Western

Helpful?
Thank travelmore85
Uppsala, Sweden
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

The room was clean and fresh and the staff was very friendly. Had a room against train station but double windows isolated noise very good. During my stay the temperature was around 20 degree so missing air con was no problem. The wifi was very good in my room on 4th floor. Didn't try the breakfast.

Helpful?
1 Thank Larse442
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station and 1500 m from the cruise terminal Hamburg-Altona - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. The Best Western Raphael Hotel Altona is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ("Elberadweg") on the section between Luhe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Gluckstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the bar. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the Best Western Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals in no time at all. The Fish Market, Reeperbahn and port area all easy to reach on foot. The lively restaurants and pubs in the Altona-Ottensen district are only a stone's throw away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to Best Western Raphael Hotel Altona, where you will find the feel-good factor as soon as you check in. ... more   less 

Additional Information about Best Western Raphael Hotel Altona

Address: Praesident-Krahn-Str. 13, 22765 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $85 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Raphael Hotel Altona 3.5*
Number of rooms: 43
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Also Known As:
Best Western Hamburg
Hamburg Best Western
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