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Best Western Raphael Hotel Altona

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Praesident-Krahn-Str. 13, 22765 Hamburg Germany
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$71
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$88
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Traveler (38)
Room & Suite (41)
Dining (8)
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About

Location
Cleanliness
Service
Value
Welcome to the Best Western Raphael Hotel Altona - a modern and comfortable city hotel with a personal touch. Right in the centre - close to the port, theatres, musicals, shopping and sightseeing - the hotel is in the trendy Altona-Ottensen district of Hamburg. The hotel is extremely easy to reach - only 100 m from the Altona train station and 1500 m from the cruise terminal Hamburg-Altona - and is therefore the ideal starting point for any business or leisure trip. Cyclists are given a warm welcome! Start or finish your cycle ride in the centre of a cosmopolitan city. The Best Western Raphael Hotel Altona is the ideal place to stop over, and also has a safe place to leave your bicycles. It is right on the Elbe Cycle Route ("Elberadweg") on the section between Luhe/Wedel and Ochsenwerder. From here it is 68 km (42 miles) to Gluckstadt and on the other side of the Elbe 82 km (51 miles) to Stade or 60 km (37 miles) to Lauenburg in the other direction. Our 43 individually furnished rooms offer a homely feel and 3-star-superior comfort. There is free WiFi Internet access throughout the hotel, and a free to use Internet terminal is available in the bar. Start your day at our lavish breakfast buffet and enjoy an evening drink at our small hotel bar. Relax in the sauna area, which is open 24 hours a day. Whether you want to go sightseeing, shopping or sample the night life, all the main sights, the best shopping streets and the lively night spots are easy to reach on foot or by S-bahn from the Best Western Raphael Hotel Altona. From the Altona train station, the S-Bahn will take you to the Jungfernstieg, museums and musicals in no time at all. The Fish Market, Reeperbahn and port area all easy to reach on foot. The lively restaurants and pubs in the Altona-Ottensen district are only a stone's throw away from the hotel. It's also a great place to go shopping or just stroll. We look forward to welcoming you to Best Western Raphael Hotel Altona, where you will find the feel-good factor as soon as you check in.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Sauna
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Fax / photocopying
Baggage storage
Free internet
Wifi
Public wifi
Internet
Breakfast buffet
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Housekeeping
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, German

Location

Full view
93Great for walkers
Grade: 93 out of 100
62Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
205Reviews0Q+A8Room tips
Traveler rating
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  • 118
  • 44
  • 8
  • 1
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Popular mentions
Very good business hotel when visiting Hamburg close to the metro and in a nice area... The hotel is clean and the breakfast and people working in the hotel very decent! They also have good retention of staff which is always a good sign!
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Review collected in partnership with Best Western
Response from ChristianLembke, Verkauf at Best Western Raphael Hotel Altona
Responded 5 days ago
Dear Pantelis2017, Thank you very much for your great evaluation of our hotel. We are happy that you enjoyed your stay with us! Furthermore we are also glad to read that you were satisfied with our service. We hope to welcome you back again and send you best wishes, your team from Best Western Raphael Hotel Altona
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Well arranged and very well manned place. Helpful and caring staff. Some rooms are on the small side, however the bigger ones are perfect. Very comfortable and enjoyable. One point to note - lack of aircon in the summer can be a bother.
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Review collected in partnership with Best Western
Response from ChristianLembke, Verkauf at Best Western Raphael Hotel Altona
Responded 2 weeks ago
Dear Jakub D, Thank you for taking the time to share your feedback with us. We hope to see you again in the near future. Best regards your team from Best Western Raphael Hotel Altona
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This is a pleasant, clean and comfortable three star hotel. The room had a quirky design. The bathroom was roomy. The room furniture formed a kind of arch over the room entrance and was well enhansed with space creating mirror panels. It contained the refrigerator, the safe, the tea/coffee and mini bar, storage and hanging. The desk/table doubled as a bedhead. The room was made up for two when i arrived but one is the most this room can accommodate. The staff were helpful with prepared information on transport, restaurants etc. Well done! A nice touch was the bowl of lebkucken on the front desk. This hotel punches above its weight. I would recommend it.
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Response from ChristianLembke, verkauf at Best Western Raphael Hotel Altona
Responded Jan 2, 2019
Dear JohnP8016, Thank you very much for your great feedback. Hopefully see you soon again in Hamburg Altona! Sincerely, your team at the Best Western Raphael Hotel Altona
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Picked this hotel for location as seeing #clapton in the nearby arena. Hotel is functional clean and tidy but noisy as close to railway lines and blackout curtains didn’t close so not the best of nights sleep. Away from main Hamburg area and not many bars around or even open but as I say chose for a reason. Would probably stay closer to city centre next time
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Response from ChristianLembke, Manager at Best Western Raphael Hotel Altona
Responded Jul 19, 2018
Dear Guest, Thank you for taking the time to share your feedback with us. Yes, the train station 'Hamburg-Altona' is just 100m away from our hotel. We apologize for the inconvenience. I am sorry to contradict but our blackout curtains close in every room. We checked it again. It would be a pleasure for us to welcome you again. Best regards from Hamburg, your team from the Best Western Raphael Hotel Altona
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We enjoyed our stay and appreciated the helpful staff, clean room, and convenient location. Lots of shops —including restaurants, bakeries, and grocery stores—nearby. Priced modestly and 5 minutes walk from the train station.
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Response from ChristianLembke, Manager at Best Western Raphael Hotel Altona
Responded Jun 21, 2018
Dear GardenFanGeorgia, Thank you for taking the time to share your feedback with us. We are glad that you enjoyed your stay and enjoy our location. We hope to see you again very soon. Sincerely, your team from the BEST WESTERN Raphael Hotel Altona
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Previous
PRICE RANGE
$77 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hamburg, hamburg best western
LOCATION
GermanyHamburg
NUMBER OF ROOMS
43
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Frequently Asked Questions about Best Western Raphael Hotel Altona
Which popular attractions are close to Best Western Raphael Hotel Altona?
Nearby attractions include Stuhlmannbrunnen (0.3 miles), Bahnhof Altona (0.1 miles), and Allee Theater (0.2 miles).
What are some of the property amenities at Best Western Raphael Hotel Altona?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Best Western Raphael Hotel Altona?
Guests can enjoy a lounge during their stay.
Is parking available at Best Western Raphael Hotel Altona?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Best Western Raphael Hotel Altona?
Conveniently located restaurants include Koz Urfa, Billy the Butcher, and Leche de Tigre.
Are there opportunities to exercise at Best Western Raphael Hotel Altona?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Best Western Raphael Hotel Altona?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Raphael Hotel Altona?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Best Western Raphael Hotel Altona?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Best Western Raphael Hotel Altona?
Many travelers enjoy visiting Alter Elbtunnel (1.4 miles), St Nikolai Memorial (2.3 miles), and Altonaer Rathaus (0.4 miles).