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Generator Hostel Hamburg

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Generator Hostel Hamburg
Generator Hostel Hamburg
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1,077 Reviews from our TripAdvisor Community

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Showing 660: English reviews
1 review
2 of 5 stars Reviewed 3 days ago NEW

I was woken up in the middle of a night because a receptionist, who looked like he couldn't care less, gave me the wrong room number. When my "room-mates" at 3 am realised there's a stranger in their fully booked room, two guys came and in broken English asked me to pack my things and come to the reception. They... More 

Helpful?
Thank Laura B
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, I fully understand your frustration and I will definitely follow up that issue to prevent it of happening again in the future. I can only apologize for the inconvenience. I hope you will give Generator another chance in the future. You and your friends are always welcome in our hostels. Regards, Sven Heberling Assistant General Manager More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

First off, the hostel is literally right in front of the main train station. I got there and the hostel was very busy, which is a good sign. I arrived before my check in time so the lady at reception let me put my belongings inside a closet room. When I came back and checked in, I took the elevator... More 

Helpful?
Thank Ana C
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hallo, many thanks for the review. I am very happy that you had a good time in our hostel. It would be great if we could be your host again in the future. Regards, Sven Heberling Assistant General Manager More 

Hamburg, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Right between the bus station and train station, so travel is super easy. The rooms were a decent size and (with your own padlock) you can lock away your belongings in a chest under the beds. I wasn't sure but it looked like reception were always available.

Review collected in partnership with this hotel

Helpful?
Thank Roliday
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for the feedback. Indeed we are always available, if you need help or want an information. I would be delighted if we could welcome you soon again in Hamburg. Regards, Sven heberling Assistant General Manager More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just across the Central Station Hambutg and 10 minutes walk to Old City and Rathaus. It takes app. 35 min to Landungsbrücken for those who loves to walk also. I stayed in a 6-bed female dorm and the rooms are big, wc and shower are separated in the room, which is really helpful in the mornings to prevent long queues.... More 

Helpful?
Thank Ezgi A
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, many thanks for the review. I regret that the service was not up to our high standard. We will work on that. Hope to see you soon again in Hamburg. Sven Heberling Assistant General Manager More 

Gaziantep Province, Turkey
1 review
4 of 5 stars Reviewed 1 week ago

The location of the hostel is great, wc and toilets are very small but clean. You can walk to everywhere. It is very close to central train station. The staff is very friendly who are in the reception.

Review collected in partnership with this hotel

Helpful?
Thank gulseno337
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, I am always very happy, when I read that the team left y good impression. A good service makes difference between a hostel and Generator. I wish you all the best for your travels. Regards, Sven Heberling Assistant General Manager More 

Oxford, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The location is great, just 2 mins walk from central station. There is 24 hours reception, but the hospitality is just average. Food is expensive, but there are some places to eat at the central station.

Helpful?
Thank yunyaoz
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hello, Thanks for the nice note about the location of our hostel. We will work on the issues you have mentioned. Would be great if you visit us again in the future. Regards, Sven Heberling Assistant General Manager More 

Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

The hostel is located right outside the Hamburg main train station. Access to public transport and various cafes. The dormitory rooms are more affordable but be ready to share with mixed sexes. The rooms were clean and entire hostel is very well maintained. However, be ready to be a contortionist when in the bathroom for a shower, the WC are... More 

Helpful?
Thank Sinza1
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, thanks for taking the time to give us your valuable feedback. It is good to see that you had a good time in Hamburg. Regards, Sven Heberling Assistant General Manager More 

Kingston-upon-Hull, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Me and my 2 friends booked three beds in an 8 bed mixed dorm and we couldn't have asked for anything better. The service was quick and it was literally next door to the train station which was so convenient for us. The room was nice and we had our own little bathroom for the 8 of us but there... More 

Helpful?
Thank hayleylou1310
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, You and your friends are always welcome to stay with us again. Looking forward to a possible next visit. Sven Heberling Assistant General Manager More 

Dublin, Ireland
1 review
5 of 5 stars Reviewed 2 weeks ago

The hostel was huge and the bar was great, the receptionists didn't give much information other than giving us our key and telling us that our room was on the third floor, we weren't told anything about the hostel when we first arrived which we thought was a bit weird. Other than that it was great, we met a load... More 

Review collected in partnership with this hotel

Helpful?
Thank 585hollib
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, thanks for the excellent feedback. I wish you all the best for your travels. Sven Heberling Assistant General Manager More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hostel as part of a stag do group. Staff were friendly enough, and it was quite busy over the course of the weekend, mainly with other groups staying for a weekend. The rooms are all pretty clean, and feel quite fresh. Main criticism is the lack of any form of air conditioning in the rooms. The Windows... More 

Helpful?
Thank DRG87
GeneratorHamburg, Manager at Generator Hostel Hamburg, responded to this review

Hi, Thanks for sharing your impressions from your recent visit. I regret that you had to suffer under the unusual heatwave. I hope we can still welcome you again in Hamburg. Sven Heberling Assistant General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Our fresh, brand new Hamburg Hostel opened in January 2012 and is located in the heart of St Georg, next to the central train station "Hauptbahnhof Sued". Many of Hamburg’s great attractions are on our doorstep, such as the Deichtorhallen, the City Hall and the area of Speicherstadt. We know that Hamburg can be expensive, so unlike many other Hamburg hostels we give you: FREE Wi-Fi Internet, FREE bed linen, central location and en-suite Rooms.All our other Generator Hostels are renowned for their famous late nights at Generator Bar which provide a unique atmosphere, entertaining our guests with DJ nights, Karaoke, quizzes and fancy dress evenings: expect this and many many more fun evenings. ... more   less 

Additional Information about Generator Hostel Hamburg

Address: Steintorplatz 3, 20099 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $29 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Generator Hostel Hamburg 2*
Number of rooms: 161
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