It’s a great location with very friendly staff who know the city and can point you in the right direction and help out when you have a question. Great place to stay, highly recommend anyone going to Hamburg to stay here. I would not hesitate to stay again
This hostel is located just a few steps away from the main train station and really close to the shops and restaurants of the pedestrian zone. We booked one night and that was OK. The room was very small and the bathroom even smaller. The check in and check out was quick. Staff friendly.
Its a huge hostel, during pandemic times was pretty empty. Not public toilets available, so after check out no possible to use bathrooms. Comfy beds but extremely small bathroom and shower inside the room. Check out at 10.00 am quite early, 11.00 would be great, they charge 3 euros for a late check out. Recommended for short stays! Good location
The good first: Location is great. AJust about a minute from main train station (Hauptbahnhof). Good beds (albeit really narrow, 70cm?) with ood mattresses, silencing windows and darkening window blinds. The bad: Rooms are tiny. The elevator is slow (the one of three working). The want you to wear Covid-mask in public areas - which is totally okay - but not all of the staff are wearing it. The ugly: Room service is limited to removing the trash (and your empty bottles [with the deposit on them]) and vacuuming (? not sure here). _No_ cleaning of the bathroom in 5 days (a soapy spot from my first hand washing after checking in was still there when I checked out), No new towels after 4 days (had to ask for new ones). The textile shower curtain was rotting with mold at the bottom.
Joao ferreira very bad experience , very arrogant, along with his partner a fat long hair, They made us very disappointed in the hostel. unfortunately I hope never to return to this hostel, perfect location but very bad reception
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