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Generator Hamburg

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Traveler (351)
360
Panoramas (13)
Room & Suite (185)

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About

#6 of 48 hostels in Hamburg
Location
4.6
Cleanliness
4.0
Service
3.8
Value
3.9
Our fresh, brand new Hamburg Hostel opened in January 2012 and is located in the heart of St Georg, next to the central train station "Hauptbahnhof Sued". Many of Hamburg’s great attractions are on our doorstep, such as the Deichtorhallen, the City Hall and the area of Speicherstadt. We know that Hamburg can be expensive, so unlike many other Hamburg hostels we give you: FREE Wi-Fi Internet, FREE bed linen, central location and en-suite Rooms.All our other Generator Hostels are renowned for their famous late nights at Generator Bar which provide a unique atmosphere, entertaining our guests with DJ nights, Karaoke, quizzes and fancy dress evenings: expect this and many many more fun evenings.
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Property amenities
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Darts
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Wifi
Coffee shop
Breakfast buffet
Snack bar
Vending machine
Shared lounge / TV area
ATM on site
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Room features
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
Budget
Languages Spoken
English, French, Spanish, Danish and 2 more

Location

Steintorplatz 3, 20099 Hamburg Germany
Name/address in local language
Generator Hamburg
3.5
3.5 of 5 bubbles2,349 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Generator Hamburg offers a stay that has received mixed feedback from its guests. While the central location near the train station is highly appreciated, it comes with the downside of significant noise, which can be a nuisance at night. The service quality is inconsistent, with reports of both helpful staff and instances of rudeness. Rooms are praised for cleanliness and comfortable beds, yet criticized for their small size, particularly the bathrooms. Extra charges for basic amenities and a sometimes crowded and impersonal atmosphere have led to varied opinions on the hotel's overall value.
Location
Central
Atmosphere
Lively
Rooms
Cramped
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inconsistent
Amenities
Underwhelming
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2,349Reviews15Q+A100Room tips
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Judith N wrote a review Apr 12
1 contribution
Very good experience with the staff, they are very nice! Also central location directly next to the main train station. Thank you so much!!! :))))))))))))))))))) Greetings and have a good time in Hamburg! Hamburg is a beautiful city :))))
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Date of stay: April 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Monalisa M wrote a review Apr 10
Copenhagen Region, Denmark22 contributions7 helpful votes
- The location is amazing, very close to everything. Highly recommended specifically for location - Staff behavior is good Disliked - The bunks were really weak , like if someone lying at the bottom moves then the whole bed moves and vice-versa. - There should have some minimum amenities (missing basic ones)
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Szymon wrote a review Mar 2024
Szczecin, Poland2 contributions
I love concept of bathroom and using the space of the room and design 😉 The only problem is elevator. Service is nice and the neighborhood is full of restaurants and shops with goods and foods all around the world.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maiken Tantzen, General Manager at Generator Hamburg
Responded 1 week ago
Thank you for your review, Szymon! We look forward to welcoming you back again soon. Generator Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Belgian_citytripper wrote a review Mar 2024
Brussels, Belgium8 contributions2 helpful votes
Excellent location for a one-night-stop when travelling by train (for instance Interrail or Eurail): extremely close to the Hamburg central station. Very low price for a reasonable quality. However, the neighbourhood around the central station is not the best, with a lot of visible drug use.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maiken Tantzen, General Manager at Generator Hamburg
Responded 1 week ago
Thanks for your feedback. We look forward to welcoming you back again soon! Generator Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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wolfgangkumnig wrote a review Mar 2024
1 contribution
Avoid it at any cost. It's now a refugee Shelter bear the main train station and no one is telling you before. Terrible Communication in advance. Security outside the building is horrible in a horrible Neighborhood
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Review collected in partnership with this hotel
Date of stay: March 2024
Rooms
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maiken Tantzen, General Manager at Generator Hamburg
Responded 4 weeks ago
Thank you for taking the time to give us feedback on your stay. We always try our best to provide the best experience. It looks like we have failed on this occasion. We would love for you to give us another chance next time. Your comments have been shared with the team to learn and assess what we can do to prevent this from happening in the future. Generator Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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misshappy2024 wrote a review Mar 2024
1 contribution
The room is simply and functionally furnished with three bunk beds. Bed and bedding are already made up with clean bed linen on arrival and there are spacious, sturdy boxes under the beds for stowing luggage and valuables. A padlock is required to lock the boxes. The toilet and shower are in a separate area from the room and are also separate, which is very good. The staff are very friendly, helpful and competent. Everything you need is available on site at fair prices and the close proximity to the main train station is practical. Disliked - - Quality/worn furnishings - Cramped and sparse shower/toilet cubicles (soap would be the minimum!) - Plastic shower and toilet cubicles - Damaged shower curtain and fittings - Dirty curtains in the room - Surroundings at the main station
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maiken Tantzen, General Manager at Generator Hamburg
Responded 4 weeks ago
I was really disappointed to hear about your experience with us. Our housekeeping team does work hard to keep everything looking at its best for guests. Our policy is to monitor the rooms and clean any rubbish. If you require extra cleaning, you can always mention this to our team at reception. We would love for you to give us another chance next time. Generator Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pinksapphireLondon wrote a review Mar 2024
London5 contributions4 helpful votes
My 18 year old son was travelling alone and booked in there. He had to leave as he felt very unsafe . Disgusting place - do not go near it. He wasted 211 euros . We had to bail him out as we were concerned fro his well being. Am trying to get a refund - as this place is not for travelling students.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
Room Tip: DO NOT STAY HERE UNDER ANY CIRCUMSTANCES
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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aloutf559377 wrote a review Mar 2024
1 contribution
For short visit is not bad the room and bathroom are to small the reception area to noisy with lots of young and kids running around the lift is poor it was 2 lifts one broken and one doesn’t work all the time
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maiken Tantzen, General Manager at Generator Hamburg
Responded Mar 2, 2024
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the lift. In taking great care of our property, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. Your feedback is extremely valuable to us as it helps us improve our standards everyday. Generator Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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upt102 wrote a review Mar 2024
1 contribution
Clean, comfortable and convenient. Nothing really special but just hits the basics very well. Would recommend this for medium budget group stays. The location close the the station is very handy, beds are comfortable and the rooms were clean.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maiken Tantzen, General Manager at Generator Hamburg
Responded Mar 2, 2024
Thank you for your review, upt102. It is great to see that you enjoyed your time with us. 🕺💃 Generator Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Departure63450729879 wrote a review Feb 2024
1 contribution
Please DO NOT STAY IN ANY HOSTEL IF YOU CAUGHT ANY VIRUSES INCLUDING COLD!!!!!! WHAT A BLOODY HELL YOU DO. And please!!! be normal!!! if you are in the place to use with others. Please Don't shut the public light yourself at 8pm , Don't sigh during the whole night, and Don't chat with friends at 2am. Thank you.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Maiken Tantzen, General Manager at Generator Hamburg
Responded Mar 2, 2024
Thank you for your review. We sincerely appreciate your feedback and we're very sorry to hear that your stay was not up to your expectations. Your comments have been shared with the team to learn and prevent this from happening in the future. Generator Hamburg
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$41 - $132 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
161
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GENERATOR HAMBURG - Updated 2024 Prices & Hostel Reviews (Germany)

Frequently Asked Questions about Generator Hamburg
Which popular attractions are close to Generator Hamburg?
Nearby attractions include EscapeDiem (0.1 miles), Museum für Kunst und Gewerbe (0.1 miles), and Mönckebergstraße (0.3 miles).
What are some of the property amenities at Generator Hamburg?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
What food & drink options are available at Generator Hamburg?
Guests can enjoy a lounge and a snack bar during their stay.
What are some restaurants close to Generator Hamburg?
Conveniently located restaurants include Ristorante Il Buco, Quan Do, and Singh Indian Restaurant.
Is Generator Hamburg located near the city center?
Yes, it is 0.3 miles away from the center of Hamburg.
Which languages are spoken by the staff at Generator Hamburg?
The staff speaks multiple languages, including English, Spanish, French, German, Polish, and Danish.
Are there any historical sites close to Generator Hamburg?
Many travelers enjoy visiting Alter Elbtunnel (1.8 miles), St Nikolai Memorial (0.8 miles), and Altona City Hall (3.1 miles).