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Best Western Hotel Hamburg International

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Traveler (76)
Room & Suite (138)
Dining (57)
Overview
  • Excellent21%
  • Very good54%
  • Average20%
  • Poor4%
  • Terrible1%
Travelers talk about
“train”(6 reviews)
“city”(12 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (275)
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Traveler rating
9
33
13
4
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LanguageEnglish
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4
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1 - 5 of 59 reviews
Reviewed January 9, 2018

A smart , modern and very clean hotel that lies to the east of the city. We found the staff to be friendly , welcoming and helpful. Our room was comfortable and contained all usual the refinements you would expect from a Best Western. The...More

1  Thank searcher111
Response from hotelhamburg, Verkaufsleiter at Best Western Hotel Hamburg InternationalResponded January 12, 2018

Dear Guest, many thanks for taking the time to give us a feedback regarding your stay at our Best Western Hotel Hamburg International, we really appreciate it! We are glad to read that you felt comfortable in your room. We hope to welcome you back...More

Reviewed January 8, 2018

Hotel is clean, but old and tired. Rooms have no air conditioning, no safe, no fridge, no iron or ironing board, WiFi is not secure, no effective double glazing. You pay for room up front - nobody does that anymore. Very noisy at back end...More

Thank Mark J
Response from hotelhamburg, Verkaufsleiter at Best Western Hotel Hamburg InternationalResponded 3 weeks ago

Dear Mark, Thank you for your review of our Best Western Hotel Hamburg International. We are very sorry to hear about the inconvenience you experienced. 80 % of our rooms are updated and this year we are going on to continue. We are a completely...More

Reviewed September 26, 2017

To be honest I do not normally write my opinions but in this case I felt that I had to. Hotel was correct, meaning that the room was nice and clean but I would not have expected less paying 124 € per night for a...More

Thank Tango B
Response from hotelhamburg, Verkaufsleiter at Best Western Hotel Hamburg InternationalResponded October 13, 2017

Dear Tango B, Thank you for your review of our "Best Western Hotel Hamburg International" as well as for your feedback. I sincerely apologize for the conversation you were apart of. You can be certain that this is not the quality our hotel stands for....More

Reviewed September 23, 2017

If I would come to Hamburg again this would be my hotel of choice. Clean, quiet. Excellent service. Good value. Delicious breakfast buffet. Attentitive staff. Bathrom is a bit small for a big person, but functional. Close to subway.More

Review collected in partnership with Best Western
Thank 301ivarh
Response from hotelhamburg, Verkaufsleiter at Best Western Hotel Hamburg InternationalResponded September 25, 2017

Dear 301ivarh, Many thanks for taking the time to give us a feedback regarding your stay at our Best Western Hotel Hamburg International, we really appreciate it! We are glad to read that you felt comfortable in our hotel. We hope to welcome you back...More

Reviewed February 5, 2017

Stayed for 2 nights start of december 16. Hotel is a few mins walk from the city centre alongside a mian road not far from the main station. city is nice and alot to do there at day or night. we got the train from...More

Thank jobo1990
View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Meeting Rooms
Room Service
Dry Cleaning
Business Center with Internet Access
Things to do
Restaurant
Bar/Lounge
Details
Price range
$80 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Best Value Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$80 - $167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#27 Best Value Hotel in Hamburg
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (76)
Room & Suite (138)
Dining (57)
Family and Play Areas (1)
Questions & Answers
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KellyAMcC
November 7, 2017|
Answer
Response from hotelhamburg | Property representative |
Hi, at the airport take the S1 direction 'Wedel'. Get off at 'Berliner Tor' - after 21 minutes drive. Take the U2 direction 'Mümmelmannsberg'. Get off at 'Rauhes Haus' after 3 minutes drive. The Best Western Hotel is in 200m... More
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120Janet
September 24, 2016|
AnswerShow all 3 answers
Response from Robbie1615 | Reviewed this property |
Yep, it is included. Very good breakfast too.
0
Votes
Room Tips
"Go for an inside room"
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"our room was on the front and we were OK with it, let's face it ...it's a city!"
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"Rooms looking at Hammer Landstrasse can be noisy."
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"You can ask for a kettle with coffee/tea etc... for your room, saves you having to go to the lobby for your..."
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