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Steigenberger Hotel Hamburg

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#43 of 318 Hotels in Hamburg
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
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1,816 Reviews from our TripAdvisor Community

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There are newer reviews for Steigenberger Hotel Hamburg
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Showing 404: English reviews
Flawil
Reviewed 3 weeks ago

Very nice location, high international standard. Close and in walking distance to Elbphilharmonie, Hafen City, shopping, Alster etc. Unfortunately no time to enjoy spa facilities. People at reception desk and concierge very supportive, excellent

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Helpful?
Thank 245ruediger
Dubai, United Arab Emirates
Reviewed 3 weeks ago

I stayed 3 nights for business For locatuon, hotel has a great location walking distance to city center , close to the metro line, there are some very nice restaurants around. The hotel cafe/restaurant was nice, service was good, especially the pies were amazing :) Rooms are very clean and comfortable. It was very quite as well. Definetly stay here,...

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Thank alp a
Odense, Denmark
Reviewed 3 weeks ago

Steigenberger is a very fine hotel. Nice and large rooms. A very fine restaurant with a high service and good quality of both the food and the wine. The breakfast is also very fine with a large and high level variety of different food and beverages.

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Thank M-Nykjaer
Québec
Reviewed 4 weeks ago

Pros - service quality, cleanliness, excellent breakfast Cons - beds are not as comfortable as one would expect (blanket is too small for tall people, pillows not enough - just 1 given per room), free wifi is terrible it barely works

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Thank yumnaz2017
Reviewed 4 weeks ago

The hotel was in an excellent location, close to businesses and restaurants. The room was clean and functional, but a little dated. My biggest issue was the heating unit was very loud, which made it a bit difficult to sleep. The breakfast was really good, you can have an omelette made to order, but breakfast is somewhat expensive at 29...

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Thank David C
Milan, Italy
Reviewed February 16, 2017

Very good position near to the city center. Very good standard of quality and service. To be improved on the internet connection and in the variety of the food. Rooms are very confortable and clean and also the bathroom shows very cleanliness

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Thank giacomob836
Reviewed February 16, 2017 via mobile

Hotel is describing itself as a 5 star yet I asked for a hairdryer because the ones at the rooms are not strong enough for my thick hair and the lady at the reception could not find any because she said they were in the rooms. And she asked me to take a shower in the morning which is a...

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Helpful?
Thank Behiye G
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear guest, thank you very much for your review and for your stay in our hotel! We are very upset, that you experienced our service quality in such an unsatisfactory way. Please be sure that this was not our intention. We already discussed the topic with our receptionists to make sure it won´t happen again! It would be a pleasure...

Reviewed February 14, 2017

Only there for a night but have to say breakfast was spectacular. Not often you get free champagne - Premier Inn take note. Rooms are big and staff fine. Its a business hotel and not cheap, but better than many I have visited.

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Thank Matthew J
Valby
Reviewed February 12, 2017

A very good hotel with a perfect location. Many of the sights are in walking distances and even the hop on and off busses are just very close to the hotel. You can walk to all the Very service minded staff who are ready to assist in all ways. Atea around the hotel was also nice with cafe and restaurants.

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Thank ninag200
London, United Kingdom
Reviewed February 12, 2017

A great location and a well renowned brand had plenty on promise. A little sad to say that it felt a weathered and aged. While there was little to complain about, a five star ranking is a little to ambitious for this hotel these days. Having said that, there were a plenty of great things. GOOD: very professional and helpful...

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Helpful?
Thank Sergeyontheroad
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Day Spa with a panoramic sauna, steam baths and relax lounge take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. Rree Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more   less 

Additional Information about Steigenberger Hotel Hamburg

Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Price Range: $140 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Hamburg 5*
Number of rooms: 233
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Also Known As:
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel
Hotel Style:
#10 Green Hotel in Hamburg
#19 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#32 Family Hotel in Hamburg
#36 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from Steigenberger Hotel Hamburg staff and other travelers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“don't see any "bad view room"”
 of 5 bubbles erselbst, 2 weeks ago | Read review
“Fifth floor facing east.”
 of 5 bubbles rolfa832, Jan 25, 2017 | Read review
“Take a higher room and ask for ones with full lake view. Spa is on the fifth floor.”
 of 5 bubbles savioc2016, Sep 11, 2016 | Read review
“Towards the river.”
 of 5 bubbles mrsorso, Aug 11, 2016 | Read review
“Higher floors have less noise. Try parking somewhere else.”
 of 5 bubbles gogaros, Aug 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question