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Steigenberger Hotel Hamburg

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#38 of 320 Hotels in Hamburg
Certificate of Excellence
GreenLeadersBronze level
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Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg
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1,414 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Le Havre, France
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Let's start with the good points : - nice team: front desk, waiters in the restaurant, cleaning... Pleasant welcome and good feeling. - Good food (the hotel was in charge of buffets + main course for lunch during a congress for I attended to) and the products and the cooking were very good, as the service. - A lot of... More 

Helpful?
Thank Bearmanu
Genova
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very good hotel for working travellers. Luxury, silence, very clean, all the comforts. There is the cover parking and it is in downtown. I was there only a night, but I appreciated all the services. If you awake very early book a taxy at your arrive.

Helpful?
Thank Domyfox
Burbank
1 review
4 of 5 stars Reviewed 2 weeks ago

Ordered a Taxi the evening before departure. Do not know whom to blame for failure to get Taxi at 5:00 am . Got a ride with a Lufthansa Pilot to the Airport at 5:30 by dumb luck. Almost missed my fight home due to error. Could be staff error by not making reservation.

Review collected in partnership with this hotel

Helpful?
Thank tonnyt525
Ashland
1 review
5 of 5 stars Reviewed 2 weeks ago

We had five days in Hamburg and found the Steigenberger a great place to use as "home base". The staff is very friendly and knowledgeable and easily switched to English for me as I lack any German language skills. You can walk to lots of restaurants, shopping, and sites from this hotel. Starbucks and two german coffee places are right... More 

Review collected in partnership with this hotel

Helpful?
Thank F7859MLkimb
California
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Steigenberger at the start of our annual Hamburg trip in July. First time there, we picked it because it appeared modern and a we we're able to get a superior suite using some travel points. The room itself was very nice and large. Really, like a small apartment. Jacuzzi tub, top floor, corner, awesome views, nice amenities.... More 

Helpful?
Thank CAMurphthesurf
Vernon Hills
1 review
3 of 5 stars Reviewed 2 weeks ago

The Steigenberger is a beautiful hotel. A lot of the staff was friendly but some of them were less than helpful. A friend of mine lost an item and the staff was either unable or unwilling to help connect her with the proper authorities. I tried, on 2 occasions, to change money and the first time the hotel had no... More 

Review collected in partnership with this hotel

Helpful?
Thank debrac440
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had been booked into this hotel by the company i was visiting. Very helpful staff and good location for shopping. Also close proximity to Public transport, I did not use any as I had a company driver with me. The breakfast options are plenty but they do not change. Having said that, sharp 0630 the breakfast was ready. This really... More 

Helpful?
Thank Savio C
Chicago, Illinois, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

It was difficult to get help with luggage or help with anything. Hard to get a taxi or accurate information from the desk. Felt the staff was mocking us at times because we were American. The room was clean and comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Pamela H
St George
1 review
4 of 5 stars Reviewed 3 weeks ago

Was a good time had by all and would love to come again .the one thing is the rooms weren't cleaned that well . It was unfortunate that the ladies who ran the spa were both sick the weekend we were there , as we would have liked to have some treatments. But we did like our stay and the... More 

Review collected in partnership with this hotel

Helpful?
Thank R17CMvanessad
York
1 review
4 of 5 stars Reviewed 4 weeks ago

Good hotel in excellent location on the cusp of the new and the old town. Great canal side terrace for breakfast in the sun. Very nice and very relaxing spa. All very very good apart from the free wifi which was deathly slow!

Review collected in partnership with this hotel

Helpful?
Thank royw649
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Shiseido Day Spa with a panoramic sauna, steam baths, relax lounge and a large range of different types of massages, Ayurveda and beauty treatment take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. At the newly openend SABAI restaurant you can savour a modern cuisine with the best of Asian and European cuisine. From now on: free Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more   less 

Additional Information about Steigenberger Hotel Hamburg

Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Price Range: $150 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Hamburg 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel
Hotel Style:
#9 Green Hotel in Hamburg
#16 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#32 Family Hotel in Hamburg
#32 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
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