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Steigenberger Hotel Hamburg

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#43 of 319 Hotels in Hamburg
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Steigenberger Hotel Hamburg
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1,582 Reviews from our TripAdvisor Community

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Showing 369: English reviews
Madrid, Spain
Reviewed 3 weeks ago via mobile

It's supposed to be modern and 5stars hotel but it's not if compared to most hotels in its category. Rooms are very basic with quite old furniture. I had booked a superior room but it had no facilities like water boiler, iron, complimentary tea/coffee.. just a queen size bed (good bed, to be fair) and a desk with a chair....

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Helpful?
Thank DAVID B
Alimos
Reviewed 4 weeks ago

Very good choice for business trips... The room was nice, with sufficient space, but the colors, furniture and appliances looked a bit simple and "old". Had not have the time to try the resultant but looked pretty good.

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Thank giorgosp788
Cotswold
Reviewed 4 weeks ago via mobile

Stayed her for a week for a marketing conference. Lots of positives make this a excellent conference hotel - great size room - clean - good food - friendly staff - excellent location Tips - no irons in the room but the will bring you one - there is a radio in the bathroom didn't notice until the last day...

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Thank helenloveshotels
København
Reviewed 4 weeks ago

Spa treatment not possible as they didn't return on our request nor have they time when we finally managed to get through to a person. Fitness room poorly equipped. Water not getting warm on sink or shower for the first 5 minutes.

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Helpful?
Thank tanja_christiansen
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear tanja_christiansen, First and foremost, thank you for selecting the Steigenberger Hotel Hamburg for your recent stay at the city - we hope you had a safe journey back home. Thank you also for the time you invested on writing this feedback. We are sorry to learn that not all aspects of your stay were up to your expectations and...

Nitra Region, Slovakia
Reviewed November 2, 2016

Satisfactory on all accounts. Room and bath were good. Breakfast was good and all services were satisfactory. Hotel is located near S-bahn station from airport. Internet connection was good. I would recommend it for place to stay for holiday or business trip.

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Thank vladimirb901
Ljubljwn
Reviewed November 2, 2016

I found the hotel on an excellent location and with a service of an upper avertage quality. I have no comments on the cleanness of the facilities and politeness of the personell. The bathrooms are good but of average expectations.

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Thank aljosag243
Reviewed October 31, 2016 via mobile

Probably a very luxurious hotel once. Even today the service and the staff gives a very good impression. Breakfast was one of the better experienced, but not overly impressive. It is still very good and free of too fancy unnecessary items. It was the hotel interior and furniture that has faded. All showed advanced signs of wear and age. Even...

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Thank Erik W
Lyon, France
Reviewed October 24, 2016

Air conditioning very too loud, wifi with very bad connection, and request to fix a bed not taken in account by the reception. Of course it is not a bad hotel, but when you go in a hotel, you choose a standing. Clearly this one can absolutely not be considered anymore as a palace and consequently is to expensive for...

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1Thank 596billy
Bernd Z, General Manager at Steigenberger Hotel Hamburg, responded to this review

Dear 596billy, Thank you very much for taking the time to write this review and thank you for your stay with us. We are of course happy to learn that you enjoyed the central location of the Hotel, but, at the very same time, it´s sad to learn that not all aspects of your stay were so positive - we...

Warsaw, Poland
Reviewed October 24, 2016

Unfortunetly during my check-out one of the reception desk officers refused to register points on my airline miles program arguing that he needed a physical card!!?? Who travel nowadays travel with physical cards!! Hotel great reception desk should have better training

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Thank 899piotrm
Holstebro
Reviewed October 23, 2016

Excellent offer very nice staff. Excellent restaurant with modest pricing. Excellent 3 course menu. Wifi should be faster and free. Parking is expensive. Value for money good service. Excellent bar with lot of exciting drinks.

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Helpful?
Thank 949perm
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The modern 5* superior hotel, built in the typical Hanseatic style, is located in the city centre, only a few steps away from all the places of interest and excellent shopping facilities. A total of 233 generously sized rooms and suites offer the comfort that is expected by travellers. The Shiseido Day Spa with a panoramic sauna, steam baths, relax lounge and a large range of different types of massages, Ayurveda and beauty treatment take care of you after an exciting day. Thanks to a roof terrace, there is a fitness area available for open-air training right in the midst of the city. At the Restaurant am Fleet situated directly at the waterfront, you will enjoy your breakfast with a magnificent view over the Alster waterway. In the Bistro am Fleet with attached conservatory, you can enjoy the light, Mediterranean-style kitchen as well as unusual Euro-Asian creations and a daily changing business lunch. The Pianobar with live music and a Davidoff Cigar Lounge will offer the perfect end to the day. At the newly openend SABAI restaurant you can savour a modern cuisine with the best of Asian and European cuisine. From now on: free Wi-Fi (256 kb), high speed internet per 24 hours: € 8.00. ... more   less 

Additional Information about Steigenberger Hotel Hamburg

Address: Heiligengeistbruecke 4, 20459 Hamburg, Germany
Location: Germany > Hamburg > Neustadt
Price Range: $115 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Hamburg 5*
Number of rooms: 233
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Also Known As:
Steigenberger Hamburg Hotel Hamburg
Hamburg Steigenberger Hotel
Hotel Style:
#9 Green Hotel in Hamburg
#18 Spa Hotel in Hamburg
#31 Romantic Hotel in Hamburg
#32 Family Hotel in Hamburg
#35 Luxury Hotel in Hamburg
#40 Business Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from Steigenberger Hotel Hamburg staff and other travelers.
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Questions? Get answers from Steigenberger Hotel Hamburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Take a higher room and ask for ones with full lake view. Spa is on the fifth floor.”
 of 5 bubbles savioc2016, Sep 11, 2016 | Read review
“Towards the river.”
 of 5 bubbles mrsorso, Aug 11, 2016 | Read review
“Higher floors have less noise. Try parking somewhere else.”
 of 5 bubbles gogaros, Aug 7, 2016 | Read review
“canal view rooms provide an excellent view”
 of 5 bubbles R8904NDmonicac, Jul 29, 2016 | Read review
“The canal rooms have a great view and are quiet during the night.”
 of 5 bubbles Sky61, Jun 27, 2016 | Read review
5 of 5
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