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Mercure Hotel Hamburg am Volkspark

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Mercure Hotel Hamburg am Volkspark
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506 Reviews from our TripAdvisor Community

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Showing 118: English reviews
Rees, Germany
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The room is very good. Breakfast ist regular standard but the pancakes are not worth the calories. The staff at the restaurant is great. They are ready to help you any second. The receptionists know the area around the hotel and are extremely friendly and lively. Parking ist free of charge. There are bus stops within 200 m from the... More 

Thank Vicky K
The Hague, The Netherlands
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Staff on arrival were friendly and helpful. The room was a good size for the three of us. Room had mini bar and very comfy beds. Pool was disappointing very small, not great for actual swimming. Breakfast was ok, nothing special.v I loved the little door hanger that informed staff that a dog was left on his own. Not a... More 

Thank Maruskaberuska
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed July 21, 2016 via mobile

You have two possibilities, at least on paper...either free wifi or better one you have to pay for. In reality you have no choice.the free is just not properly working.. There is no proper cabinet in the room There is no fridge There is one bottle of water in the room but you need to pay for it.. I tried... More 

4 Thank TDEPL
Piotrkow Trybunalski, Poland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 5, 2016 via mobile

However for sure not the best, hotel is clean, safe and quiet. Restaurant in the 1st floor is perfect and recommendable. Parking in underground garage free of charge. Good direct and frequent public transport connection to city centre by bus No.3. Simply OK.

Thank Trupak
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 27, 2016

Rooms OK, service fair and the location pleasant tho' far from the centre. But whatever else you do, do NOT waste your time or money in the restaurant. I ate dinner there one night and then (reluctantly, because there is nothing else nearby), breakfast the next morning. On both occasions I was stunned by the lack of imagination and talent... More 

2 Thank paul c
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 6, 2016 via mobile

I find the hotel convenient from location point of view: wslking distance from the offices I was visiting in Hamburg and also from Volkspark where I go running. The hotel itself is ok. You have all you need. The rooms are nice. The mattress was too firm for me. Friendly staff. Breakfast ok. No sports channel on TV, you have... More 

Thank Reda B
New Orleans, Louisiana
Level Contributor
244 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 stars Reviewed April 13, 2016

Our room was on the fifth floor. I never heard any noise in the hotel or from the street aside from the periodic closing of a door! There appeared to be a large group at the bar area watching a soccer game one evening during my five night stay. The restaurant's food was decent and nothing to complain about either.... More 

Thank Angela B
Lancaster, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 10, 2016

Hi, typical upper end chain hotel. Very nice, clean rooms, free wi-fi. They advertise a pool but at 4.5m long it does not really count as a swimming pool, a shame they are not explicit on the web site. As usual the breakfast is vastly overpriced.

Thank IainBertram
Los Angeles, California
Level Contributor
135 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed February 28, 2016

Normally, we tend to book hotels that I would rate "nicer" than what one would expect from a Mercure, but this one is a very nice one. I can also recommend the restaurant. After a disastrous event at the asian place next door we went with a group of 20 - and were very happy.

Thank GuidoKarp
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86 photos of this hotel

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Room/Suite (9)
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Hotel & Grounds (13)
Room/Suite (8)
Dining (4)
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Perfect location. Directly at the public park in the western part of Hamburg situated, the 4-star hotel is the closest hotel to HSV stadium and the Concert Event Arena. It invites business, sports and event enthusiasts a countless activities. There are also excellent transport links Highway, downtown and HafenCity. Sufficient parking spaces are located directly at the hotel. 140 welcoming rooms, a restaurant and bar, as well as events are 3 air-conditioned conference rooms that can accommodate up to 120 people. A leisure area with sauna and a small heated pool (4m x 4m) add to the convenience of the hotel. 1 child up to 15 years in parents' room free of charge (subject to availability) Free internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Hotel Hamburg am Volkspark

Address: Albert-Einstein-Ring 2, 22761 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $73 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg am Volkspark 4*
Number of rooms: 140
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Also Known As:
Novotel Hamburg
Hamburg Novotel
Hotel Style:
#55 Luxury Hotel in Hamburg
#66 Business Hotel in Hamburg
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