We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book a Stay + Win a Getaway Book your hotel on TripAdvisor and you could win a great trip!

Mercure Hotel Hamburg am Volkspark

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Hotel Hamburg am Volkspark
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

515 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 119: English reviews
Perth Aus
Level Contributor
36 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Sometimes the expectation exceeds reality. The combination of some great stays at other Accor Hotels, including the Mercure brand, made us expect more. Especially having enjoyed some wonderful German hospitality over the last few years. We have spoken to the appropriate person regarding the more important short coming, but all in all we are left with the impression the hotel... More 

Review collected in partnership with Accorhotels.com

Thank Gerard F
Rees, Germany
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

The room is very good. Breakfast ist regular standard but the pancakes are not worth the calories. The staff at the restaurant is great. They are ready to help you any second. The receptionists know the area around the hotel and are extremely friendly and lively. Parking ist free of charge. There are bus stops within 200 m from the... More 

Thank Vicky K
The Hague, The Netherlands
Level Contributor
120 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed August 26, 2016 via mobile

Staff on arrival were friendly and helpful. The room was a good size for the three of us. Room had mini bar and very comfy beds. Pool was disappointing very small, not great for actual swimming. Breakfast was ok, nothing special.v I loved the little door hanger that informed staff that a dog was left on his own. Not a... More 

Thank Maruskaberuska
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed July 21, 2016 via mobile

You have two possibilities, at least on paper...either free wifi or better one you have to pay for. In reality you have no choice.the free is just not properly working.. There is no proper cabinet in the room There is no fridge There is one bottle of water in the room but you need to pay for it.. I tried... More 

4 Thank TDEPL
Piotrkow Trybunalski, Poland
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 5, 2016 via mobile

However for sure not the best, hotel is clean, safe and quiet. Restaurant in the 1st floor is perfect and recommendable. Parking in underground garage free of charge. Good direct and frequent public transport connection to city centre by bus No.3. Simply OK.

Thank Trupak
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed May 27, 2016

Rooms OK, service fair and the location pleasant tho' far from the centre. But whatever else you do, do NOT waste your time or money in the restaurant. I ate dinner there one night and then (reluctantly, because there is nothing else nearby), breakfast the next morning. On both occasions I was stunned by the lack of imagination and talent... More 

2 Thank paul c
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed May 6, 2016 via mobile

I find the hotel convenient from location point of view: wslking distance from the offices I was visiting in Hamburg and also from Volkspark where I go running. The hotel itself is ok. You have all you need. The rooms are nice. The mattress was too firm for me. Friendly staff. Breakfast ok. No sports channel on TV, you have... More 

Thank Reda B
New Orleans, Louisiana
Level Contributor
245 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
1 of 5 bubbles Reviewed April 13, 2016

Our room was on the fifth floor. I never heard any noise in the hotel or from the street aside from the periodic closing of a door! There appeared to be a large group at the bar area watching a soccer game one evening during my five night stay. The restaurant's food was decent and nothing to complain about either.... More 

Thank Angela B
Lancaster, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed April 10, 2016

Hi, typical upper end chain hotel. Very nice, clean rooms, free wi-fi. They advertise a pool but at 4.5m long it does not really count as a swimming pool, a shame they are not explicit on the web site. As usual the breakfast is vastly overpriced.

Thank IainBertram
Questions? Get answers from hotel staff and past guests. Ask a question

92 photos of this hotel

Traveler photos: See what travelers like you saw

All Traveler Photos (44)
Room/Suite (12)
Bathroom (5)
Dining (1)
Other (26)

Management photos: Courtesy of the property manager

All Management Photos (48)
Hotel & Grounds (13)
Room/Suite (8)
Dining (4)
Other (23)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hamburg hotels
TRYP by Wyndham Hamburg Arena
25hours Hotel Number One
#51 of 320 in Hamburg
4.0 of 5 bubbles 380 reviews
NH Hamburg Altona
NH Hamburg Altona
#53 of 320 in Hamburg
4.0 of 5 bubbles 722 reviews
Show Prices
Show Prices
Show Prices
Bridge Inn Hotel
#211 of 320 in Hamburg
3.5 of 5 bubbles 153 reviews
Ibis Hamburg Alsterring
#55 of 320 in Hamburg
4.0 of 5 bubbles 564 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Perfect location. Directly at the public park in the western part of Hamburg situated, the 4-star hotel is the closest hotel to HSV stadium and the Concert Event Arena. It invites business, sports and event enthusiasts a countless activities. There are also excellent transport links Highway, downtown and HafenCity. Sufficient parking spaces are located directly at the hotel. 140 welcoming rooms, a restaurant and bar, as well as events are 3 air-conditioned conference rooms that can accommodate up to 120 people. A leisure area with sauna and a small heated pool (4m x 4m) add to the convenience of the hotel. 1 child up to 15 years in parents' room free of charge (subject to availability) Free internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Hotel Hamburg am Volkspark

Address: Albert-Einstein-Ring 2, 22761 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $70 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg am Volkspark 4*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Expedia, Agoda, TripOnline SA, Booking.com, Priceline and Travelocity so you can book your Mercure Hotel Hamburg am Volkspark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamburg
Hamburg Novotel
Hotel Style:
#55 Luxury Hotel in Hamburg
#66 Business Hotel in Hamburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay