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Mercure Hotel Hamburg am Volkspark

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1 room 2 adults 0 children
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Mercure Hotel Hamburg am Volkspark
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545 Reviews from our TripAdvisor Community

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Showing 124: English reviews
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Biggleswade, United Kingdom
Reviewed 6 days ago NEWvia mobile

Quiet hotel located not too far from the main stadium/arena. Stayed for business arriving late but greated by friendly team. Small bar, good breakfast and nice quiet room. Rooms modern with aircon/heating and refitted bathroom.

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Helpful?
Thank Biggles18
Marbella, Spain
Reviewed 1 week ago

We have stayed at this Mercure at least 3 times. The location is a bit from the center, instead there is a free garage. The rooms are large (at least compared to Ibis) and the desk staff are very friendly. The hotel is an excellent place for a overnight stay on the way further north.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank RayMarbella
Singapore, Singapore
Reviewed January 8, 2017

Hotel room was spacious and clean for two. Wifi reception was poor in the room. We managed to get good reception in the bathroom with our laptops :-) The door knob to the bathroom was huge, around and slippery. Very difficult to open the door. Else everything is fine.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank LinRoss_SG
Woodbury, Minnesota
Reviewed November 16, 2016 via mobile

This is a clean hotel with a good breakfast. Other than that it was unremarkable. The bed was not comfortable for a side sleeper and the hotel did not have a fitness facility. There are not too many restaurants within walking distance. Downtown Hamburg is a 20 euro taxi away and is a great place to dine.

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Helpful?
Thank Chuck S
Sandnes, Norway
Reviewed November 9, 2016

The Mercure Hotel Hamburg am Volkspark is located just a few hundred meters away from Luruper Chaussee and just on the other side of the road from a cigarette company. Therefore the audience in the hotel is mainly a blend of business people and tourists. Some of the latter also arrive in busses. The rooms are clean and comfortable. Even...

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Helpful?
Thank XO_621
Perth Aus
Reviewed September 28, 2016

Sometimes the expectation exceeds reality. The combination of some great stays at other Accor Hotels, including the Mercure brand, made us expect more. Especially having enjoyed some wonderful German hospitality over the last few years. We have spoken to the appropriate person regarding the more important short coming, but all in all we are left with the impression the hotel...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Gerard F
Rees, Germany
Reviewed September 23, 2016 via mobile

The room is very good. Breakfast ist regular standard but the pancakes are not worth the calories. The staff at the restaurant is great. They are ready to help you any second. The receptionists know the area around the hotel and are extremely friendly and lively. Parking ist free of charge. There are bus stops within 200 m from the...

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Helpful?
Thank Vicky K
The Hague, The Netherlands
Reviewed August 26, 2016 via mobile

Staff on arrival were friendly and helpful. The room was a good size for the three of us. Room had mini bar and very comfy beds. Pool was disappointing very small, not great for actual swimming. Breakfast was ok, nothing special.v I loved the little door hanger that informed staff that a dog was left on his own. Not a...

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Thank Maruskaberuska
Reviewed July 21, 2016 via mobile

You have two possibilities, at least on paper...either free wifi or better one you have to pay for. In reality you have no choice.the free is just not properly working.. There is no proper cabinet in the room There is no fridge There is one bottle of water in the room but you need to pay for it.. I tried...

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4Thank TDEPL
Piotrkow Trybunalski, Poland
Reviewed July 5, 2016 via mobile

However for sure not the best, hotel is clean, safe and quiet. Restaurant in the 1st floor is perfect and recommendable. Parking in underground garage free of charge. Good direct and frequent public transport connection to city centre by bus No.3. Simply OK.

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Helpful?
Thank Trupak
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Perfect location. Directly at the public park in the western part of Hamburg situated, the 4-star hotel is the closest hotel to HSV stadium and the Concert Event Arena. It invites business, sports and event enthusiasts a countless activities. There are also excellent transport links Highway, downtown and HafenCity. Sufficient parking spaces are located directly at the hotel. 140 welcoming rooms, a restaurant and bar, as well as events are 3 air-conditioned conference rooms that can accommodate up to 120 people. A leisure area with sauna and a small heated pool (4m x 4m) add to the convenience of the hotel. 1 child up to 15 years in parents' room free of charge (subject to availability) Free internet is available throughout the hotel. ... more   less 

Additional Information about Mercure Hotel Hamburg am Volkspark

Address: Albert Einstein Ring 2, 22761 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $76 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg am Volkspark 4*
Number of rooms: 140
Reservation Options:
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Also Known As:
Novotel Hamburg
Hamburg Novotel
Hotel Style:
#52 Luxury Hotel in Hamburg
#66 Business Hotel in Hamburg
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Hotel Hamburg am Volkspark staff and other travelers.
1 question
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Ottawa, Canada
over a year ago

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Questions? Get answers from Mercure Hotel Hamburg am Volkspark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Close to the nearest take-away, if you can find one”
 of 5 bubbles paulcX8740WY, May 27, 2016 | Read review
“Don't stay here”
 of 5 bubbles paulalW1266IV, Nov 7, 2015 | Read review
“Some rooms facing the street traffic, a bit noisy with window open.”
 of 5 bubbles DianaVlad, Sep 21, 2015 | Read review
“Free and safe parking.”
 of 5 bubbles safarhayam, Sep 17, 2015 | Read review
“higher floors that don't overlook the main road.”
 of 5 bubbles ajt_austria, Jul 13, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question