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Novum Hotel Eleazar Hamburg City Center

Traveler (87)
Room & Suite (46)
Dining (29)

About

#189 of 333 hotels in Hamburg
Location
Cleanliness
Service
Value
The Novum Hotel Eleazar is a modern hotel, was quiet in a side street, in the Bremer Reihe not far from Hamburg Central Station, area.The entire house is completely renovated and refurbished. After a busy day, we recommend a few hours in our sauna and the adjacent relaxation area. The Museum of Arts and Crafts, the Ohnsorg theater and cinema tradition in St. George can be reached in just a few minutes' walk from the hotel. In the immediate vicinity of the hotel you have a variety of venues and bars.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Multilingual Staff
Non-smoking hotel
Public Wifi
Sauna
Room features
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located

Location

Full view
100Great for walkers
Grade: 100 out of 100
141Restaurantswithin 0.3 miles
25Attractionswithin 0.3 miles
461Reviews
2Q+A
25Room tips
Traveler rating
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Popular mentions
Super cheap basic hotel but in a superb location. Right by shops and train and underground . Breakfast was included as well which was lovely quality . Great hotel for the money but no kettle in rooms and not a luxury hotel . Perfect for what we wanted though and had parking too
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1) the area is pretty shady and known for drug addicts hanging around. You basically need to watch your wallet and your belongings all the time. Not too safe after dark. 2) I entered the hotel to find the police in litigation with some of the guests. Not a great start really. Post which I was told that I was too early - check out is at 2 pm and I needed to wait. Which I did. The room was clean enough, the bathroom bigger than the room and some of the staff especially Gada and her colleague were very kind and offered to help me find a taxi etc. I cam back to the hotel to check out at 13.00 which is when I was told bluntly that I needed to pay an additional 15 euros because I had overstayed the check out time which was now, surprisingly 11. Wow! Suddenly new timings emerged - 2.00 pm is late check in and 11.00 is normal check. Surprising the hotel doesn't think it fit to inform their guests about this, since they're every so vigilant about collecting the surplus cash.I would honestly never stay here again - hated the experience and the greedy manipulation at check out.
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Frankly this hotel over rates itself. Apart from the extremely convenient position close to the train station, the bus depot and the city there is little else to brag about. We booked a few nights through Hotels.com. Yes we did book the cheapest room but it looked OK on the web site. Being Gold members an upgrade can be obtained if available. I mentioned at the time my wife could not handle stairs. Only one stair I was told. Well it turned out to be one FLIGHT of stairs. She made it but then the room was tiny. The bed was against one wall. There was very little floor space and the toilet was sort of in a tunnel. It was very late afternoon on a cold winter's day. We went out for any early dinner and thought about our problem Should we simply walk out or see what can be done, As it was cold and dark we decided to see what could be done. On our initial visit the desk lady said try it and if it doesn't work for your wife we will see what can be done but we are FULL. On return I said no deal. The room and its position are not acceptable. Shuffling of papers and a phone call had us offered another room accessable by lift for another 35E per night. That just added something over AU$200 to the bill. This new room was quite good. There is a safe in the room but the electronic combination system doesn;t wor\k. 20E deposit will get you a key As i wrote earlier the hotel is in an excellent position but this area has a huge appeal to young men of non German origin. Of course they could be attracted by the small "casinos" and maybe the not so pretty girls standing in doorways. Most seem to stand around day and night doing nothing. On the good side also nearby are at least three good restaurants offering comfortabale and pleasant surrounding and reasonably priced food. As breakfast was included in our rate I found it good. Plenty of food and a choice. Value for money if you get the room you want is good. Maybe the staff could be trained to be more gracious to guests.
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Just returned from staying 3 nights . The hotel room was clean , functional. Rooms cleaned daily . The shower was good plenty of hot water clean towels daily . The breakfast was good mainly cold but had scrambled eggs and boiled eggs . The negatives the noisy floor boards and the area . A bit sleazy , very smoking bars lots of homeless especially near the rail way station .
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The location of the hotel is very central - if you come by bus or train, it is only 5 minutes walk to the hotel. However, it is located in a bit sketchy area. We didn't experience anything bad those nights we stayed there but there are some types hanging out in the streets around the hotel that gives it a sense of insecurity. The staff bid us a nice welcome upon arrival and was very friendly throughout our stay - absolutely no complaint about them. The rooms are, as said by others before, not so big but they are enough for what you need. The bed was nice and comfortable, and the bathroom was absolutely fine. Overall, though, there are some parts of the hotel that are worn out, and could use a refreshment. Breakfast is standard, nothing out of the extraordinary but provides a solid base for a day in Hamburg. All in all, an adequate stay in Hamburg.
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PRICE RANGE
$73 - $245 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eleazar novum hoteleleazar novum hamburg
LOCATION
GermanyHamburgSt. Georg
NUMBER OF ROOMS
104
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