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Hotel Louis C. Jacob

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#8 of 320 Hotels in Hamburg
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Louis C. Jacob
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413 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Loeten, Norway
Reviewed yesterday NEW

I have nothing bad to say about this hotel except that it's an expensive 20-minute taxi ride from the city center. (For longer stays one would investigate the "City Shuttle" or public transportation.) Some of the hotel's many good points are the finely furnished rooms, lovely neighborhood, views of river and villas, artwork on the walls, excellent restaurant, and good...

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Thank fanoffrance
Berlin, Germany
Reviewed January 21, 2017 via mobile

Dear Luxury Traveler: It is with great disappointment that I write such a review on The Hotel Louis Jacob. My partner and I have stayed at the Hotel Louis Jacob for years and have experienced a superb level of service up to 2016. In 2016, the Hotel standards have unfortunately dropped to a level that is no longer acceptable. We...

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3Thank Nbanerje
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear Mr. Banerjea-Brodeur, obviously your last stays with us were not to your satisfaction, what I deeply regret. Please see my Email which I have sent to your personal Email account. Best regards Jost Deitmar Managing Director

Versailles, France
Reviewed January 8, 2017

Going regularly there for my work. Excellent hotel on many standards (rooms, breakfast, service, etc.). One example: I had my briefcase whose handle suddenly broke during my trip. I asked them whether they had a small bag to help me during my working week, but they took the briefcase and mended the handle quickly and efficiently (and for free, as...

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1Thank Blandine et Ben... B
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear Blandine et Ben, what a wonderful review! It was our pleasure helping you out and we are looking forward to your next stay with us. Thank you for beeing our guest! Yours Jost Deitmar Managing Director

Los Angeles, California
Reviewed December 31, 2016

My husband and I just stayed here for 7 nights over Christmas with our 2 young children. Everything, and I mean everything, exceeded our expectations. The service was immaculate, attention to detail was something I have not encountered in other 5 star hotels. Both girls were greeted with stuffed animals, and bathrobes in their size! The room was elegant and...

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1Thank SVHartmann
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear Mrs. Hartmann, thank you for taking the time to write this wonderful review about your recent stay with us. It was our pleasure hosting you and your family on the occassion of the birthday of your mother in law. I am happy that you returned to the US with lots of positive memories and would be glad to welcome...

Boston
Reviewed December 19, 2016

My husband and I were traveling in Europe and stayed at Hotel Jacob in Hamburg. Our room overlooked the Elbe River and was lovely. The hotel itself has two parts on different sides of the road. If possible, try to stay in the older part of the hotel that overlooks the river. The staff was accommodating and kind. The outside...

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Thank Margaret B
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear Margaret B., thank you very mich for your Kind overwiev. I am happy that you spent such a good time abroad from home, here at the Louis C. Jacob in Hamburg and I hope that you collected some wonderful memories to take home with you. I hope to have the Chance to welcome you again some day. For now...

Odense, Denmark
Reviewed November 28, 2016

Took my husband and parents in law (80 years old) for weekend trip to Hamborg. Chose this hotel as it had good reviews and we had once many years ago driven past and thought it looked nice. We had two junior suites which were HUGE. A very pleasant young girl met us in the parking basement and showed us up...

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Thank C R
Traralgon, Australia
Reviewed October 12, 2016

We actually have never been to the Jacob Hotel but friends of our who live in Hamburg have and they said it is very good . My comments are about the terrific experience we had as we were cruising down the Elbe River from Hamburg on the Queen Mary 2. When we passed the Hotel dozens of people were outside...

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Thank roy v
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear roy v, thank you for this wonderful review. It is always a pleasure for us to celebrate the Queen Mary farewell and I can asssure you that we will keep on doing it. I hope that you had a great cruise with lots of memorable moments. Next time, maybe you celebrate the Queen Mary Farewell from the other side,...

Los Angeles, California
Reviewed October 5, 2016

After almost 13 months we thought it is time to review this beautiful property. We had the opportunity to celebrate our wedding at the Louis C. Jacob in September 2015 and have to say from the beginning until the end our 2 night stay was truly magnificent. A big compliment to Nadine Preuß the Banquet Manager as well as the...

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Thank TheFischmanns
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear Mrs. and Mr. Fischmann, I am so pleased about your review. Thank you very much for taking the time to write these lines about your wedding. I have shared it with all relevant departments already, especially Eric and Nadine were very happy to be mentioned. It is our pleasure welcoming you back again in November. Quite a short time...

Hamburg, Germany
Reviewed October 4, 2016

A wonderful historical hotel with old hanseatic style wonderfully located in the western part of hamburg at the river Elbe. If you love the old upper conservative sophisticated style with subtle modern accents, this hotel is definitely the right choice for you. We loved the historic icehouse located in the cellar, the tremendous breakfast and the great view from our...

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Thank trinox
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear trinox, thank you very much for your review and very good rating. It was our pleasure to have you with us and we would be glad to welcome you back again someday. As one more alternative we can offer you a room facing our garden, which is also very quite and far away from the smokers Lounge, so no...

Reviewed October 3, 2016 via mobile

This small hotel a couple minutes drive away from the big city buzz is located at the river with great views depending on the room you book. Jacob's truly deserves 5* Superior status, you will enjoy most excellent customer service probably only possible in such a small hotel. From start to finish a great experience. Warm welcome, luxurious rooms, outstanding...

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Thank Jay_Maybe
Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob, responded to this review

Dear Guest Jan W, thank you very much for taking the time to post such a good review of your recent stay with us. I am happy to read that you felt very good taken care of and had a good time. Hopefully your way leads you to Hamburg in the future again so that we have the possibility to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting

Additional Information about Hotel Louis C. Jacob

Address: Elbchaussee 401 - 403, 22609 Hamburg, Germany
Location: Germany > Hamburg
Price Range: $219 - $420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Louis C. Jacob 5*
Number of rooms: 85
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Also Known As:
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Style:
#6 Luxury Hotel in Hamburg
#7 Romantic Hotel in Hamburg
#16 Family Hotel in Hamburg
#30 Business Hotel in Hamburg
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Questions & Answers

Questions? Get answers from Hotel Louis C. Jacob staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Junior suite comfortably sleeps 4, massive king bed, very comfortable single, huge walk in closet, beautiful bathroom, patio area.”
 of 5 bubbles SVHartmann, Dec 31, 2016 | Read review
“Take a little suite with a view, definetely a good investment..!”
 of 5 bubbles trinox, Oct 4, 2016 | Read review
“Even the rooms to the street are very quiet.”
 of 5 bubbles tommyk279, Jul 26, 2016 | Read review
“Ask for a room with new matrasses”
 of 5 bubbles Piaindc, Jun 14, 2016 | Read review
“The 2-star restaurant may need very early reservation.”
 of 5 bubbles cardin2310, May 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question