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Hotel Louis C. Jacob

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Elbchaussee 401 - 403, 22609 Hamburg Germany
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Traveler (312)
Dining (79)
Room & Suite (33)

About

#28 of 338 hotels in Hamburg
Location
Cleanliness
Service
Value
Travelers' Choice
The 5-star Louis C. Jacob Hotel, a member of the Leading Hotels of The World, is a second home, a lounge in the city and a charming, relaxed place to be in typical Hanseatic style. The hotel is located high above the Elbe, in a fresher and younger look than ever – with timeless elegance, unparalleled cuisine and a wonderful view of large and small ships sailing by. It’s a genuine piece of Hamburg with the most beautiful view over the Elbe river. The excellent service of our 143 members of staff provide guarantees that your stay will be a wonderful expecience and you don’t need to worry about anything. Once arrived the "Jacobiner" will make sure you feel right at home. The little details are what is most important. These thoughtful gestures and our 84 uniquely designed hotel rooms & suites make your stay to a really special and unique experience. It is not without reason that the slogan of the house is as follows: "Whoever was here comes again and again."
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Concierge
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Historic Hotel
Languages Spoken
French, German

Location

Full view
39Car recommended
Grade: 39 out of 100
938Restaurantswithin 5 miles
255Attractionswithin 5 miles
621Reviews5Q+A42Room tips
Traveler rating
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Popular mentions
Melina A wrote a review Oct 2020
1 contribution
Jacob Hotel in Hamburg, a supposedly “5-star hotel” was the worst hotel I had ever stayed in in terms of customer service. The wifi never worked, whether in the lobby, conference room which was paid for extra, or in the bedroom. The bedroom did not have service either, which made using 4G impossible. Management and staff were extremely unhelpful, and did not care about requests/needs — they act like they are listening, but do not implement instructions or requests. Further, the waiters were extremely slow, and did not take into account any requests —things had to be repeated twice and food taken back to the kitchen. Finally, whether for lunch or for dinner, the bar food was very limited for a “5-star hotel”. Last but not least, staff does not know how to give instructions with respect to room location, nor take the time to guide the guests to their room when a guest is lost. Frankly, aside from the nice views and amazing cleaning ladies in the bedrooms, the hotel was disappointing and underwhelming.
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Date of stay: October 2020Trip type: Traveled on business
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Frank R wrote a review Jan 2020
Munich, Germany1,035 contributions188 helpful votes
+1
The hotel is located in the exclusive district of Blankenese and combines luxury with first-class service. It is little things like bedtime stories or separate dressing area in the room that make the difference. Breakfast is served with a view of the Elbe, there is everything your heart desires, but some extras like crabs, eggs Benedikt or champagne cost extra (see photo), which seems incomprehensible in view of the room prices. One must absolutely avoid the rooms in the adjoining house, which are located to the heavily frequented Sieberlingstrasse. I was woken up at 6.00 o'clock in the morning by traffic noise. This concerns room numbers 261, 260 and 259 on the 2nd floor and 157 to 161 on the 1st floor. Better book rooms 270-274 or 170-174. There is a wonderful wellness area with sauna, which you should definitely use. The hotel really keeps what it promises, but the traffic noise in the morning is unpleasant. Here, sound insulation windows should be urgently installed.
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Date of stay: January 2020Trip type: Traveled on business
1 Helpful vote
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Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded Jan 23, 2020
Dear Guest, thank you very much for taken the time to write a Review about your stay with us. We regret that the noise from the nearby street woke you up in the early morning. We would be happy to advise you on the best solution for your preferences for your next stay to make it quite and relaxing. Please accept our sincere apologies for the inconveniences you experienced and rest assured that we will have a better offer for you next time. Yours sincerely Judith Fuchs-Eckhoff General Manager
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stadetho wrote a review Jan 2020
Burgkunstadt, Germany31 contributions4 helpful votes
We enjoyed very much our stay at this charming and cosy hotel in Hamburg being there to visit the Lion’s King at the Stage Theater. It’s the perfect place to relax with extremely friendly staff, a delicious breakfast, a nice bar and - very uncommon in our days - a smoking lounge to enjoy a good cigar accompanied by a good glas of Whisky.
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Date of stay: January 2020Trip type: Traveled with family
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Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded Jan 8, 2020
Dear guest, thank you very much for your Review and Rating. We appreciate your Feedback very much and are happy that you had an enjoyable time with us. Warm regards and all the best! Yours Judith Fuchs-Eckhoff General Manager
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Jason O H wrote a review Sep 2019
7 contributions3 helpful votes
We had and event at this iconic hotel, with some limited use of the kitchen. And I must say the staff where super amazing at all times. And so attentive, mostly Felix that made everything ever so easy and welcoming. With such amazing German hospitality. Plus the chefs where so welcoming and always Ready to lead a helping hand. Most amazing experience indeed.
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Date of stay: September 2019Trip type: Traveled on business
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Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded Sep 19, 2019
Dear Guest, we so happy about your Review. Thank you so much for sharing your good experiences. Your comment has been forwarded to Felix and the entire Service Team. We hope that we have the Chance to welcoming you in the future. All the best Judith Fuchs-Eckhoff General Manager
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dkyriss wrote a review Sep 2019
Indonesia1 contribution
I have been stay often during my visit in Germany, sometime accompanied my husband for his business trip, sometime it just for having dinner there, but for this time I was so disappointed, this time We were to Hamburg only for couple dinner, which is I know how nice your dinner was, and we have to stay in your hotel, our room was no 151, it was hot weather, to get an fresh air we have to open the window, unfortunately I felt like sleep in side of highway! Terrible!!!!!! I could not sleep so whole night it because of car noice, we spent more than €700 for one night in your hotel and we got that such kind of memory! We told your FD Manager and we don’t get your feedback yet, for sure we will not comeback again, we brought a lot of our business relations to your hotel either dinner or stay, and we will also report about it to them.
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Date of stay: September 2019Trip type: Traveled as a couple
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Response from Hotel_Louis_C_Jacob, General Manager at Hotel Louis C. Jacob
Responded Sep 6, 2019
Dear Mrs. Kyriss, I am deeply sorry for the inconvenience you experieced during your last stay with us. I have you on my recall-list when I am back on my desk. Please rest assured that I will take care of your concern and take your comments very serious. Best regards Judith Fuchs-Eckhoff General Manager
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PRICE RANGE
$215 - $323 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel louis c jacob, louis c jacob hotel
LOCATION
GermanyHamburg
NUMBER OF ROOMS
84
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Frequently Asked Questions about Hotel Louis C. Jacob
Which popular attractions are close to Hotel Louis C. Jacob?
Nearby attractions include Skurrilum St. Pauli (4.9 miles), Adventure Team (4.4 miles), and Panik City (4.9 miles).
What are some of the property amenities at Hotel Louis C. Jacob?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Hotel Louis C. Jacob?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Louis C. Jacob?
Yes, valet parking is available to guests.
What are some restaurants close to Hotel Louis C. Jacob?
Conveniently located restaurants include Der Kiezbaecker, Restaurant Hala, and Restaurant Ashoka.
Are any cleaning services offered at Hotel Louis C. Jacob?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Louis C. Jacob?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Louis C. Jacob offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Louis C. Jacob?
The staff speaks multiple languages, including French and German.
Are there any historical sites close to Hotel Louis C. Jacob?
Many travelers enjoy visiting Altonaer Rathaus (3.8 miles), Polizeikommissariat 15 Davidwache (4.9 miles), and Judischer Friedhof (4.1 miles).
Does Hotel Louis C. Jacob have any great views?
Yes, guests often enjoy the harbor view available here.